Ordered a pizza from Parkway Pizza and what I got looked like it took a wrong turn into a forest fire. Straight-up charcoal. I called to say, "Hey, my pizza's auditioning for a role as a burnt offering," and the guy hits me with, "Bring it back to prove it." Prove it?! What is this, court? Should I hire a lawyer and present Exhibit A: The Pizza Formerly Known As Edible? Look, I didn't order a pizza with extra smoke damage. All I wanted was dinner, not an experiment in cremation. Management clearly thinks customer service is a myth, like Bigfoot or hot, fresh food from this place. Never again. I like my pizza with a little crisp--not PTSD. Almost $10 for three regular drinks? Like... are y'all filtering it through gold? They weren't even large, just basic fountain drinks. I could've bought a whole pizza at the store for that. At this point, I'm about to start bringing my own drink in my purse. Y'all better be refilling these for life!" read more

Great food, great service. Calzones were wonderful. Price is fair for how much food you get. Food was cooked up fresh, so it took about 20 minutes, but well worth the wait! Cashier was delightful. read more

I ordered a pizza delivery and it arrived burned. I contacted the restaurant and spoke to the manager and the owner who said that there was no way the pizza was burned. They said I needed to "prove it" by bringing the pizza back to the restaurant. Instead of offering to remake the pizza or refund my money, they laughed, argued and encouraged me to go into the restaurant so they could prove me wrong. I felt threatened and did not go to the store. I threw away the pizza and we had no dinner. I have never encountered such unprofessionalism. I also posted a review on FB and the owner argued and insulted several other people who had written about the very same complaints. I will never give this place another dime. Beware, these people are unprofessional, looking for a fight and try to draw you back to the store so they can bully you. These are very unstable individuals! read more

We come weekly and they do a great job. Food is consistently good and arrives how ordered. If there's any need we simply ask and they are great to work with. Try the pizza rolls or the combo salad! They are some of our favorites! read more

Recently moved to Cheyenne and found this pizza joint. Was really impressed by the friendly service and the quality of the food. The crest is crispy and reminds me of New York pizza. The sauce is bomb and all of the toppings are abundant and flavorful. I have been there now 3 times and it has never lacked. I will definitely recommend this pizza place to anyone who wants to try something different from the typical pizza places here in Cheyenne. You need to try it!!!! read more

Being from right outside of Manhattan, we KNOW good pizza. The pizza here is okay. Lots of cheese (which I like), and a good tasting crust. We also got parm sandwiches. There wasn't enough cheese on the meatball parm or it just all stuck to the foil but the bread and the meat tasted good. The chicken parm was just grilled chicken...where I'm from you'll never find an unbreaded piece of chicken in a chicken parm..so that was disappointing but still, not bad. Overall, this is a good place to get a quick pizza for the fam. They are fairly priced and it's definitely better than dominoes. We would eat here again. read more

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DO NOT GO HERE !!! OWNER CAN CONTACT ME AT. slimbaroosco@gmail.com We got a BAD pizza tonight. We have ordered pizza from parkway for over 20+ years. Never got a bad one in all that time. This pizza was a medium, 14 inch all meat, hardly any pepperoni or sausage on it, but the real issue was. It was way over cooked, almost burnt underneath. And had several big bubbles of dough on it with No cheese or toppings on it. So I called in asked for manager, this New manager basically denied putting out a pizza like that, And said he cooked it himself. I said yeah you did put one out like that, I'm looking at it now. He didn't say bring it back in or we will make it right or anything, just sorry gotta go. This new manager either dont care or just cant cook pizza for shït !!! Wont be back !!! read more

Parkway Pizza - Burnt Pizza, manager dont even care either !!! - Pizza Near Me - Cheyenne, Wyoming

If I could give a zero I would. No actual phone number. Crap pizza compared to before. Awful salad. Absolutely nothing I would go back for.

It hade a smell we didn't even ordered because of the smell. It smell l like cigarette smoke and we code not the service was so bad that we did not fit pizza it was so much more then what the review send it is not good do not come here read more

Coming from the NYC / New Jersey area, this restaurant does a good job with their pizza crust recipe and their authentic Italian tomato sauces. Any other big box chain pizza place in the Cheyenne - Laramie area has a stale pizza compared to Parkway pizza. Their house salad is very fresh and very tasty too. Keep up the good work ! read more

The good: Kimbra is AMAZING and tried her best to make sure she did not forget about us. She alone is 5 stars. Now the bad: Friday night 2/9/24, we called in our order at 5:45 and were told that it would be ready in 45 minutes. We arrived at 6:20ish, paid, and waited and waited. We watched other customers come in and get their call ahead orders, as we sat waiting. As people came in to order they were told 45 minutes and then soon an hour and a half. By 7, we still did not have our pizzas. We were told several times that it was coming out soon. Finally by 7:20 we were able to feed our 5 small kids. Had we not already paid, we would have gone somewhere else to eat. The bad thing is this isn't the first time we had an experience like this, in fact the last time we were there the owner lost his cool and started yelling at his employees because of how far behind the orders were. It is unfortunate that our favorite pizza place has gone down hill. This will be the last time we eat at Parkway. Apologies only go so far when you wait over 2 hours for your 2XL cheese pizzas. read more

The food was below average. Pasta was overcooked to mush. I think I was over charged as I ordered just the house salad and ended up with salad and bread which turned out to be $9.00. Thank goodness for the bread as that was the only good thing. Child running around with dad chasing her. They have one of those claw machines and she played with that which was fine but then the owner took his turn and didn't win and proceeded to around the next 15 minutes beating the machinations he broke it. To say I enjoyed my dinner would be an understatement. My meal was $20.00 and ii would hopev they respected their customers more but I guess they have plenty of business. read more

Just got a stuffed and chicken bacon. They are not traditional pizzas but they were very good. New management is doing something right.

Lasagna tastes like rubber. The place used to be good back in the day but after the revamp it's not worth going to.

After avoiding this place for several years because of the ludacris wait times and then constantly forgetting parts of our order, we attempted to go back after they were under new management. The exact same things still occur. Only half of our order was received and they told us the rest was being put in the oven. 10min later we were told again it was being put it the oven. After reminding the staff we were still waiting on food, we received half of our remaining order. Had to wait another 5min to receive doughy, under cooked pepperoni rolls. Will not be going back read more

Parkway Pizza is under new management so we decided to give them a try. I have doubts about how clean the place is and , on an 8 inch roll, they managed to only put a small scoop of meat on the middle 4 inches and served the sandwich with a small helping of broken potato chips. None of the employees or owner were wearing gloves and the owner had his fingers on the food to keep it from sliding off the plate. What clinched it was when a few of the counter employees appeared startled by something they saw on the floor. They called someone from the back, who I assume was a cook. He stood there for a few seconds staring and then stepped on something while trying to appear nonchalant. We won't be going back. read more

Totally take back my 3 stars that I left 2 days ago. And man, I'm so disappointed! Cause I was so sticking up for this place. So tonight I opened our second thing of marinara sauce, that goes with our gigantic family sized PLAIN NO MEAT calzone~ To find this weird looking piece of, I had no idea! I obviously asked my boyfriend what this thing was, and he said it looked like a choppy torn piece of sausage. So not like anyone is allergic, but I for 1 can't have meat because I get way ill and my body can't "break it down" for use of better words. So whatever, fine, things happen. When I called just now, we'll, like 10 minutes ago, to ask if this was a normal thing~ Or why it wasn't in our other marinara sauce~ The girl picked up the phone and as I was saying "hi!" she said , "We're closed." And so I started to respond, "oh I'm so sorry! and have a great rest of your weekend......" She already Smashed the phone down. So sucky, because though I never do this review thing, I do always make sure I call and speak to the manager or owner or whomever to let them know how Awesome and how happy we are! Especially when they already have a negative feedback, to say the least. I did this not long ago and spoke to the gentleman that was in charge or owned it. He promised us a free pie the next time. I didn't even mention that with this order. Wasn't looking for a free anything, though how cool that would be! Lol! This just really put a bad taste in my mouth. Pardon the pun. read more

Parkway Pizza - a piece of pizza on a cutting board next to a bowl of sauce - Pizza Near Me - Cheyenne, Wyoming

DO NOT BUY FROM THIS RESTURANT. Placed an order for delivery and they gave it to someone else who came in and picked it up. Then wanted to cancel the order, while still Charging me. When I called and asked them to honor the order and spoke to the owner he told me to Go F&&k Myself! It was not his fault they gave the order to someone one else. When I asked his name his said F&&K You and called me a F&&King CU£T, really not once but several times. Wow, he went nuts over a $20+ order. Repeat, DO NOT DO BUSINESS WITH PARKWAY PIZZA One star is being gracious! read more

I was in Cheyenne for business and I asked who had the best pizza. Everyone said Parkway pizza. It was very good not to long of a wait and easy to find location read more

Pizza is the best in town! Our new favorite! Beats every other pizza place and we will always get our pizza at Parkway Pizza!! The Service was excellent!! Very nice and accommodating! Definitely recommend Parkway Pizza! read more

Ever since they renovated the place, it seems the food has taken a nose dive. No longer can you see pizzas out so you can choose a slice for them to heat up. Every single table in the place tonight was filthy I asked for a rag to clean our table and the girl at the counter handed me a rag that was almost dry. The pizza and pepperoni rolls are just not like they used to be. I won't be darkening the door of this place anymore if I want a piece of NY style pizza. I'll go to the other place where I can view and select the pizza I want from behind the glass. I've seen other reviews saying this is the best East Coast pizza in town. It definitely is not. Go to L'Osteria Mondello for much better pizza and service. read more

had white pizza with broccoli, was hard as a rock, the taste was stale, this place is awful, the new owners must not know nothing about pizza, very disappointed read more

Tried their sausage parmigiana sandwich. I found the sandwich wholly unimpressive. The sausage they use is bland and any flavor that it might have is drowned out by the can taste still in the tomato sauce. It would be one star but the service was actually good. read more

Mortified experience with the customer service stood in line for a good 10 minutes before anybody even seen that I was there behind all the boxes a girl was running around screaming there was two other guys just standing there laughing one guy did see me there and didn't see anything it sucks that their pizza is so good but this is definitely not some place that I went to go and enjoy food when the customer service is just that terrible the box wasn't even closed nothing read more

Guys. Please. PLEASE. Stop calling this East Coast pizza. I'm from Philly and I have been dyyyying to find good pizza out here in Cheyenne. I've tried every other pizza shop in town, and once I saw "East Coast" style here, I thought -- okay, what the heck. I must be a glutton for punishment. This is AT BEST East Coast *bowling alley* pizza. This is not New York style. This is not East Coast style. This is barely better than frozen. read more

Best East Coast style pizza in Cheyenne. Been eating here since 1992 when they were in the mall

Great pizza at a good price. Local pizza with a feel of a New York style. Highly recommend. Maybe top two in Cheyenne.

Horrible rude as always. Call in order not ready and again it will be 20 minutes. No staff wears gloves. Watched them spill spaghetti on counter, scored up with bare hands, poured the sauce in it and served it like that. read more

Bad attitudes, bad work ethic, bad hygiene, and bad flavor makes this a place to avoid. Don't put yourself through the pain and heartache of talking to the bottom of the barrel employees at this joint. Menu is disorganized and vague. Management is nowhere to be found. Rather than MLB All-Star Game, they have liberal political news blaring in the dining area. You've been warned. read more

I went in on a Sunday afternoon and ordered a calzone waited 30 minutes to get the wrong calzone. Then all I got was bad attitude from the store manager who could care less. I Received a calzone with mushrooms which I am allergic to and He didn't offer any apology or refund, he offered to make a new one but I didn't have 30 minutes to wait for a second one. When I told him I wouldn't be back and 3 others customers had received the wrong food, he said that would be fine, so I can check parkway pizza off my list of restaurants of choice. Because I won't be back!! No water at soda fountain you have buy $3 bottled water, their Customer service sucks. read more

Staff is not friendly, we came in 30mins to closing to eat . Which they said it was ok to come in . But then made us take food to go. Girl cleaning the floors was mad because she did not want us there and couldn't clean floors till we left . Pizza was not horrible but not great . Subpar pizza !! read more

The pizza is meh. Needs cooked longer or hotter so that the cheese melts properly. Most items on the menu just lack flavor. The place also suffers from what most other food joints do; kids running the place. Busy with their noses buried in their cell phones and not focused on quality. read more

Really sad to see that this place has taken such a nose dive. Used to be delicious pizza but now is undercooked, topped with poor quality cheese and VERY skimpy toppings. Sauce is bland and tastes like it was straight from a can. New York style??? Fuhget about it. Too many other pizza places in town to go back for seconds of this stuff read more

Went here on the recommendation of a coworker, despite the mixed reviews on yelp. Trust Yelp on this one. What I assume was the manager was yelling obscenities in the back about a coworker, they got the toppings wrong on my pizza, and the staff were overall rude. Attitude reflects leadership I guess. The pizza was just okay if not overly greasy. Expect indigestion to top off a night of rudeness and general disgust with human nature. Not recommended read more

The food is so greasy to the point it drips off the food. The product and service Used to be ok at best, but over the last several years it's gotten bad. The manager/owner(?) has a negative attitude toward customers and over MANY years I have watch this store mistreat employees as well. I've patronized this business since it opened, well over 20 years and as of today, will never go back. And nothing I say will be nice. read more

Pizza is fine but isn't there some sort of health code violation to not wear gloves? I mean come on now. I watched the kid scratch his hair, rub his nose and touch food with his bare hands. First and last time coming here. Absolutely disgusting. read more

Great pizza and great friendly service. We got one cheese, one pepperoni and one hawaiian. The sandwiches were amazing, I had salami and provolone. Everyone enjoyed lunch! read more

The pizza was really good but I did find a hair in the baked ziti. It was baked in at the bottom and not my hair color at all so I was pretty upset. Super short staffed right now (but where isn't), but didn't seem like the staff they had knew what they should be doing, one guy was out in the lobby dusting the ceiling and cleaning the walls but their tables were still dirty. read more

I like their pizza and other food. Been there a few times. We have a big family so we spend a large amount of money. Tonight my 8 year old asked for a water cup. They said no he can only buy bottled water. This is a huge turn off for where I want to spend my dinning dollar. Maybe it is just me. read more

To start, this place used to have the best pizza in town. We ordered a meat lovers with mushrooms added. When the pizza arrived it was luke warm and was short on toppings. In fact it looked like half the the pizza wasn't even topped, the other half looked like a mushroom pizza with a sprinkle of meat. We called the them to identify the issues and were on hold for 12 minutes, to be told by the manager we need to complain through door dash. When I asked why we had to be on hold for 12 minutes, before being told that " I don't know why you were on hold that long"...no apology, no let's make it right etc. Do not waste your money on this pizza, it's not the same place it used to be. People spend money on quality, not this. You are better off contacting a cheap pizza place that tastes like greasy cardboard. read more