Battery Buyer BEWARE!…read more I would highly recommend to avoid buying batteries from AutoZone due to their ridiculous warranty policy. I purchased a battery with an extenda warranty and upgraded gold status that failed after just 2 1/2 years, then it was prorated and up sold a platinum battery with a four year warranty, which has now failed after only 18 months. Taking the battery back to the store to exchange because it had a four year warranty. I was told that the warranty off of the new battery doesn't matter because the warranty only matters from the original battery purchase date?? What that means is they sell you a battery and then warranty it continue to give you bad batteries that have no warranty, therefore after... Buy once cry once so spend a little more at a more reputable place like Napa or your local service shop or even Costco for that matter and avoid the ridiculousness of them, not honoring warranties on batteries that are garbage to begin with!

Had to have my vehicle jump started because the battery died. I bought a new battery and had it…read moreinstalled. The staff was helpful and kind. The store is nice and clean. I was very happy with my experience.

So this morning my hubby took my 2012 RAV4 for an oil change because my engine light went on & we…read moreknew we were due & we also asked the shop that did it to give us a quote to fix my back bumper that was damaged (my fault! ). So I was going home from an event when I noticed my engine light was still on so I stopped at the Autozone at Cave Creek & Bell Rd to get an analysis. When I got out of my car I also noticed that my back bumper was separated a little from the fender, it wasn't like that before that shop worked on it. The young man that did the analysis was Sean, he was very nice & knowledgeable. He showed me that nothing was coming up on the report. I mentioned to him that the shop my husband took my car to was new to us, and wondered if they did a complete job. He immediately offered to check out the oil & filter to make sure it was done right, so we went back outside & he did just that! I mentioned that I even noticed my bumper was separated & I was concerned of taking it thru the car wash for fear it would fall off, SO he looked at that too & low & behold he gave it a few whacks & popped it back in!! I KNOW this is long BUT Sean went above & beyond just doing the analysis!! WOW!! Thank you Sean!! This is why anytime I need something for my car, this is where I will shop!! When I meet young men like this (I'm retired age) I tell myself, his parent(s) did a great job raising him!! Great customer service skills for sure!! I took a pic of my back bumper that he popped back in!! If I could give a 10 star rating I would!!

Went looking for a special sized sunshade for my car and found the nicest employees so willing to…read morehelp me. They even opened several to see if they would fit. So patient! This location is my go-to, as the staff are always very knowledgeable and even when they don't have what I need, they have good recommendations for where to find it.

Gotta come check these guys out! They won't be here long! Tom and Yair and took such care with…read moreme. Totally appreciated.

From the owner: Advance Auto Parts at 2760 E Bell Rd in Phoenix is one of the nation's leading auto parts retailers…read morestocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Phoenix, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Amazing experience with Clemente! He changed my battery in no time and had the most amazing…read morecustomer service

My car was slow to start and I knew that if I go to O'Reilly, that the battery could quickly get…read moretested and diagnosed. I went to the O'Reilly on Thunderbird and 40th street as I have had many great experiences there over the years. Sure enough, I was quickly attended to and they tested my battery and it was bad. In a few moments we bought a new battery and got it installed. Clemente helped me and did a great job and was very friendly. I will be coming back again when I have this issue in a few years.

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Walked in, got a hello from a guy who walked away to the back…read more 2 people working the counter, they just stood there... No acknowledgement from either for about 3 minutes. The one woman walked away, not a word, the guy, without looking at me said just a minute... Manuel (guy from the back) came back offered to help. We searched for the bolts i needed, he explained they are moving away from carrying individual , but he found what I needed. Really helpful & I hope they work.

Great personnel, greeted once I walked in. Staff was friendly. Alicia did a great job directing me…read morewhere to find a specific detail product. Alicia also directed me to the nearest counter sales person to check me out. Overall amazing experience. Highly recommend Alicia and her team, this is my new parts store.

I WAS a routine customer here at o'reillys but no longer. Their batteries are trash and they…read morecouldn't locate my "warranty" on file. Instead of blowing up, I took my business to Costco. My battery was $75 cheaper, an interstate battery (great brand), and they offer a 36 month warranty. See you never O'reilly's, horrible service and even worse products.

I stopped by at O'Reilly on Cave Creek late at night on a Sunday (so glad they close at 9pm on…read moreSundays, and 10pm the rest of the week) after a long day at work. I was hoping to buy some parts to install myself (yaay YouTube) and save some $$. Jeremy assisted me at the counter and, to my surprise, he took care of the installation as well. He was very friendly and professional, and we had a nice chat while he worked on my vehicle. He even gave me some advice in case I needed to do that type of work on my own in the future. I have never gotten such nice surprises from Bezos, LOL. I stopped here to give my business to this place because recently they helped me with a diagnosis and I ended up having to buy the part elsewhere because I had to leave in a rush. I make an effort to support local and brick/mortar businesses, and this location will be in my list. I already have a few other items that I need taken care of for my vehicle and I will be back soon.