The staff was amazing , courteous keeping us informed about what was going on while we were waiting. Went in flat tire we got on road late in the day, they were able to take care of our issue in a few hours despite being extremely busy. Would highly recommend using Discount Tire. read more

Updated: After vacation was over, we had the truck inspected by a third party. Alignment was fine. Shocks were fine. No issues found. Discount Tire in AZ tried to rip us off. BTW, the post by Chandler D (one of the idiots) didn't take me to a location where I could connect with the business to resolve the problem. It was a generic site on Discount Tire. read more

Impressive service and easy access to tire checks. Our tire gauge indicated that one of our tires needed attention before our road trip. I did a quick search and found a DT garage on our way out of town. We followed the easy to identify signs for the tire checks, waited 5 minutes for our turn, and were on our way within minutes. Huge value here. The checks are thorough, professional and free for DT customers. Very impressed. read more

I have been to this location twice in the past two weeks. I'll be the first to admit I don't know a lot about cars, so I get nervous if there could be an issue. But I have a warranty on all my tires and expect the same service as anyone. The first time, I was worried about my back passenger side tire, and they found to have a nail in it. (Which I wasn't informed of until my second visit, where they treated another tire for the same thing.) Now my front tires are loosing air. It could be my own fault, but what I was really disappointed by was the lack of communication from the employees. Each time I came to pick my car up, they just handed my keys back and sent me on my way. I had expected them both times to at least check all my tires? But I guess that didn't happen, given that I wasn't told anything. It's just frustrating to feel like they don't have time to communicate to the customers at this location, they'd rather just push along. read more

I have used Discount Tire for over 30 years. I like their service and their warranty. This location has very nice employees but I find that every time I bring our cars here they tell me I need new tires. Then we look to see how old they are and then they tell me that they are OK. I get my tires rotated regularly and on two different occasions, they did not properly inflate my tires. I had to come back the next day to have them inflated correctly. This is not always convenient. Unfortunately, the line took 30 minutes the first time and I am currently sitting in line and I've been here for 43 minutes. This is terrible service. They may want to increase their employees filling cars with air. I am definitely frustrated. Offering to fill your tires with air for free is a nice value, but not if it takes up to an hour sitting in line I'll just go to the gas station and do it myself next time. read more

Jonathan and Fernando provided outstanding service. I highly recommend visiting Discount Tire.

My check engine tire light came on. My HPT were all low, after a cold night. I went to DCT for air replacement. It was organized and quick. They had a separate line for just air checks. DCT is always great! This IS considered a service so Tip people! They deserve it!!!! read more

5 stars in customer service at this Discount Tire location. I came in with a flat tire, they were able to patch the tire and did not charge for the service. Additionally, as I was waiting in lobby, I observed each employee demonstrating respect and care for each customer. Wonderful business culture and service. read more

If you've got a FLAT TIRE...GO to Discount tire! They SAVED ME MONEY! ASK for COLE. His intake was quick and thorough. He assessed the (nail) damage and was hopeful that a PLUG would suffice. He said we'd know for sure once the car went on the lift for service. He was right! I was a WALK IN with no appointment but, the wait was worth it. It's busy cause they're good. Recommend TWIN PEAKS within walking distance, while you wait. read more

Discount Tire - Flat tires - Wheel & Rim Repair Near Me - Scottsdale, Arizona

This location is horrible the guys behind the counter only want to hear themselves talk and don't really care about what the Customer wants .I have never been to this location and left happy . I'd try and go back to taking care of the customer instead of trying to push what you want on the customer. Hard to do business with you guys . read more

I first took my car here to check my tire pressure as my light on my dashboard came on. My cousin recommended this place to me for that and I've been bringing my vehicle here for other services regarding my tires. They're thorough when analyzing my vehicle and don't try to upsell me any products and services that I might not need, which isn't easy for a woman unless that woman is knowledgeable herself. I would recommend them to everyone. read more

I've always been a fan of Discount tire. Had a flat and another tire spilt on my Tesla. Took it in an Zack (store manager) and crew went above and beyond in helping to get me back on the road. This is a great store always helpful read more

Great Customer Service. Nick was really helpful. All employees are friendly and accommodating.

Change tires for my clients car here. Friendly staff. Love the updates. Busy place. Will be back again. read more

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I personally have been going to this discount tire shop for the last 20 years. Last week my daughter called me from school to let me know that you got a flat tire and her dad got her roadside assistance to get her spare tire put on. I found out later that while I was at work she went to the tire shop herself after school and despite her car being a 2019, the employees convinced her that she needed to buy a new spare tire, even though hers is only five years old and has never been used and windshield wipers. I was under the impression that her father had gone in with her, but then realized she went in and with her own paycheck and credit card, they convinced her to purchase items that were definitely not necessary, and I am extremely disappointed in this continued targeting behavior that has been well known in the auto care industry for years. The tire was repaired and under warranty however they still managed to get her to purchase a spare tire by scaring her. read more

Sitting in line for 20-30 mins to get air check is ridiculous especially when I had my tires rotated a week ago and they didn't put in enough air. For a tire place you'd think they'd do it right the first time so I wouldn't have to waste my time fixing their mistake. It shouldn't take 5 mins per car. It could be way more efficient! There should be more than one person doing it at a busy location like this. I heard Costco has free self serve air. I'll remember to go there instead! Update to zero stars for zero service! I had to leave at 25 mins so not to miss my dr appt. Guy is too busy not helping put air in but moving signs and cones. How poorly run. I don't care if you're short staffed, this is terrible! read more

Incredible service from the guys at Discount Tire today Had two tires that needed to be replaced ASAP and they got me in and out on my lunch break Fast service. Weren't pushy. Great pricing. read more

Dropped the car in at 930am. I was told it was a two hour job. Still waiting at 656pm?? The excuses are amazing. I got info saying it was done at 424...do yourself a favor. Go somewhere else. The incompetence is overwhelming. Why send notice saying it's done, if it's not??? read more

I've been coming to this location for years and their service is always top notch. All the guys in the front & back are super friendly, nice, and know what they are doing. I had to have them order the tires I needed which came in next day and I scheduled an appointment all over the phone. Once I got there for my appointment they were extremely fast and efficient, they had the car completely finished and the keys in my hand within about 20 mins! I only needed new rear tires but they also checked and rebalanced my front tires too, which is a free service they offer! Tires are expensive but Discount Tire offers a great road hazard warranty incase anything happens! read more

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i just had the worst experience at this Discount tire. And I'm noticing I'm not the only one which makes me believe that this specific Discount Tire does not train their people well at all with customer service. I got a flat on my one tire due to tread. I know all four of my tires are at the end of their life but was planning on just replacing the two rear tires where the flat is and Christopher (Assistant Manager) was more focused on leveraging the fact that I have a flat and wanted to sell me all four tires. He expressed the concern of not replacing all four, I acknowledged and asked him to still move forward with just the rears and he literally wouldn't allow me to just do the rears and was adamant on all four which resulted in me leaving their store with a flat and going to another store. This is by far the worst experience I've received ever. read more

I'll start off with the positive. I'm 70 years and have for years bought at Discount Tires for the wife and kids always a good experience. Now the negative: The minute i got there all i felt like this young man wanted to do was sell me tires. Wasn't really interested in my flat and was more focused on selling me tires. The whole time i could just sense i was not going to come out of there with a flat fixed and i was right. They had the car on the jack and the tire off and made me wait 40 minutes before they come back and tell me that the flat couldn't be fixed it. The hole was to big and it was on thread not the sidewall. I guess all senior citizens are stupid a my few questions about the tire were dodged. Ok granted the tires are approaching their end of life. Car is two years old and cant expect to much of tires on brand new vehicles, so I try and work with him on some new ones. He Just pushes continental control tour tires. Not what i really want. Didn't try and work with me, told him that and he didn't pick up on that. So i bought one tire knowing i need four. No insurance just the tire and no thanks - just wait over there and we'll get it done. Do you think he learned that attitude at home or on the job training. I thought about this question quite a bit and decided not to call the manager and decided instead of wasting my time talking to him, I'd write this review and tell as many people as I can i do not recommend this store. No Discount Tire just this store! read more

Will ,that works where you get your air check was very patient and had a great personality seeing the place was packed . Makes doing business so much easier. Great Job !!! read more

A+ service from Zach, both Tyler's and Christopher. I came to the shop needing help with a Hertz rental vehicle that had a damaged tire from a previous driver. The team at this location worked swiftly and professionally to assist me and get my vehicle back up and running despite many issues from Hertz in authorizing the work. The guys communicated my options well and helped make the process smooth despite the circumstances. Thank you for making my visit a great one. Your service is great. read more

I've had nothing but bad experiences with discount tire. First one scammed me and tried to make me buy a whole new tire for a nail when I found out they could patch it for $25. Then fast forward I come to get 2 new tires put on and a few days later my tire is leaking air. I asked them to put the tire back on the rim that maybe there is a space where air is leaking. Then they tell me no that I need a whole new rim. They tell me my rim is cracked and a new one is $600. I can't afford that so for a whole year I filled up my tire everyday. I even went to 2 other discount tire shops asking them to move the tire on the rim. They told me same thing. Once I could afford it I went with my instinct and just bought a new tire. Air leak was gone. There was no cracked rim. DISCOUNT TIRE IS A SCAM read more

Exceptional effort from Andrew. Was in town for business, and needed to solve an annoying balance problem. We'd just finished a six hour drive to the Scottsdale area, and Andrew and his folks rebalanced all 6 tires on our RV. The next day I test drove the van and still noticed a problem. So Andrew and his group did their best to get me into the shop, and carefully go through each tire "and wheel." This time they discovered a very slight bend in a rear dual wheel. When I returned to my home, a rear steel sprinter wheel was waiting for me ... and now we're running smoothly down the highway once again. Thanks Andrew! We've been a steady customer of discount tire for several years. We've purchased several (2-4 sets) tires per year for multiple vehicles we've owned. You'd be hard-pressed to find people more committed to finding you a solution. It's not just about selling you tires, it's about solving your problems also supporting you after the sale. Great Shop read more

Discount Tire - Vibration issue Van dual rear wheels - they discovered an inner wheel bent rear passenger side - Wheel & Rim Repair Near Me - Scottsdale, Arizona

This is my primary location that I go to when I need new tires. All of the employees are extremely helpful. Not knowing much about vehicles as a woman can be scary, but Bill was extremely helpful. I went to a different location about a week ago, and I had to go in today to this location due to tire pressure light still on. Unfortunately I guess the other location messed up my tires. Bill explained everything to me and was even able to make sure it was taken care because it was the fault of the other location. Will definitely only be going to this location! read more

Poor customer service, well over 2-1hour wait with appointment, workers seem distracted, it's clear poor management of staff on shop floor. I've been a loyal customer for over 10-yrs, but after what I've seen with the staff and been told today about inaccurate waiting time by 2 different staff members including one manager. I'll be taking my business elsewhere. read more

Another horrible experience with discount tire. I'm starting to think none of these locations can be trusted. They left marks from the impact wrench on the rim all around the lugs on all four rims. After bringing this to the attention of the general manager he immediately had an attitude and was extremely rude and condescending. He admitted there were in fact impact wrench marks and proceeded to blame it on me and told me I'm "looking to closely", which I can't believe is a solution being presented. How about not damaging my vehicle? Some necessary context here is these rims just had to be replaced after discount tire ruined them last time and I'm just now getting them rotated for the first time since. Nobody has touched them since they were replaced. I made this extremely clear to the representative and told him I had pictures of each rim that I took as the car was parked in the lot for my own protection. To then blame the customer and make rude remarks despite me having clear evidence they were undamaged before is unacceptable. Don't even get me started on the fact I waited well over an hour longer than the expected time, and my car wasn't even in the bay when it was supposed to be completed. I frankly can't bring any cars back to discount regardless of the location my experiences have all been awful lately. I recommend you save yourself the pain and find a different company in general. read more

Super quick and efficient service! I came in on a whim today as a different service provider at a different place, let me know that there was a nail in my tire. My tire sensor has been malfunctioning for months and I have been putting it off getting fixed. I let Reyes know that I was going to make an appointment with Honda to get it fixed. He went into my settings and fix this issue immediately! Saving me hundreds of dollars potentially. They serviced me in less than an hour, and I was only a walk-in appointment. Thank you guys for the great and speedy service! read more

This review is to make the corporate office aware of the location at 3700 S Fiske Blvd in Rockledge, FL. On the morning of 9 March 2024 at approximately 9 am to 4 pm my Honda was towed to this location. The staff at the location provided fantastic service and should be commended. Great value. read more

Literally every single employee that I came in contact with was SO NICE!! I just came to get a nail out of my tire and they added on a tire rotation free of charge! They informed me of everything I needed to know! They were quick and genuine which was awesome. It's a really refreshing feeling read more

I have been going to DT for almost 21 yrs. It all started back in Chitown. I definitely looked for one when I moved here 7yrs ago. They always provide great service and are honest and reliable. I will never go anywhere else. This location definitely does not miss the mark on any one of the above. I had to get a new set of tires recently and was able to find the best tires to fit my needs at a good price. read more

I thought a lot about writing this.. I came in on Friday around 4:30 pm I checked in with a guy named Ethan. My husband called up at the shop because he previously called about getting my car in which I did not know about, but as I was sitting there minding my own business Ethan looked over to a old man name, Bob or bill something like that and said my husband's name and was like apparently he used to work here, and then the old man said yes, that person did used to work here and I think he used the word douche bag or dick. I'm not sure but he started talking shit about my husband who did used to work there then he realized that I was sitting in the lobby and said oh hey, where's your husband? I said he's at work then he proceeded to be friendly to me as he realized I heard him talking shit about my husband who previously worked there then the two coworkers duct down behind the computer screens and proceeded to talk. This is really unnecessary. and embarrassing there were other people in the lobby. I went to this location because my husband told me they'd be really good and nice but all they did was talk shit about him and then when they realize I heard them, and that I was in the lobby , they tried to play it off by being nice to me, I don't think I would recommend this location to anybody. I honestly don't think I would be coming back unless my husband takes the car there hisself Tyler, and the guys in the back they did an amazing job. They were working very hard and doing a great job going fast , but the men standing in the air conditioning doing absolutely nothing but talking crap about people they need more customer service work.very disappointing discount read more

Hassle free low price match. Quick installation of set of tires. Always a very customer centric experience.

It took 6 visits, 4 to the store on FLW and 2 to the Greyhawk location, to balance my new tires and get my new TPMS sensors working. On the 4th visit with an appointment, (I had appointments for 5 of the 6 trips to the store) . After trouble with tires vibrating/wobbling I was told its the vehicle, no problem before putting on the new tires, they aldo told me the same thing about the TPMS sensors, its your vehicles fault. Dropped in unannounced, their guy attempted a half hearted effot to.program the TPMS sensors that failed, on the walk out to the car the guy told me "at this point you need to pay us something". Explained this to the manager, he said he doesn't believe me. Told him the new left rear is vibrating, he had them.put it on the left rear because it had very high road-force, he saud it might hop or vibrate and thst it would get worse and didn't want to.pit it up ftont because I would feel it. When I told him it was vibrating he said "he doesnt believe me " "je also said "it doesnt happen ". After replacing the tire again he saud his store nor discount tire will do anything further to help me with this tire! I didnt make the tire, I just bought them. Whike checking in for my 4th appointment tgey told me theyd get me in quickly sunce this was my 4th visit, I waited 1.5hrs with an appointment, keot asking the young man when they'll get me in , soon , your next in this bay, and they pulled car after car in. All total I was there 2.5 to 3hrs. When I did get in I was standing in front of my vehicle and the same young man stormed through the door from the store into the shop, as soon as the door closed and he was behind me he screamed the word "Fu@!" at the top of his lungs, then slammed his had down on top of a wheel box that was stacked behind me. This was my exoerience. They have too many customers, they dint want customers bringing tires they bought at a different Discount Tire store with problems. Show no value to me as a customer and clearly care little about the resolution to my priblrm. More like I am now a problem that they just want to go away. They know how to play games with customers by keeping you waiting abd waiting. When I called the store 4 times and asked for the manager they put me on hold forever, they would intermittently pick up the phine only long enogh to immediately put it on hold again and again. My wife called and asked for the manager and they put him.on the phone quickly. Adolescent games chikdren play with the companies customers. Last appointment #6 I was treated exceptionally well by 2 individuals that were aware of situation and my desire to wlak into the corporate office and have a conversation with someone about my experience. The final 2 guys were great, polite , replaced the tire that now drives very smoothly after being correctly balanced and they rook the yime to program the TOMS sensors that connected to my system by the time I got to Hayden and Frank Lloyd Wright. Too many customers lining up to the door, not any one of us means much to the overall revenue of the company and they may selectively treat you as such. read more

Wow. THIS LOCATION Disappoints YET AGAIN. defrauds consumers with their warranty. Went to this discount tire and was told the damage to my tire from a nail could not be repaired due to its distance to the sidewall and other reasons that I had to buy a whole new set. However, I did not disclose to them that I had a warranty. they did not have the tires in stock that day so I went on my way Over two weeks later I took the same damaged tire to a different discount tire (this time I caught another nail so I really couldn't wait.... This time. I went to a different shop, this time I disclose that I had a warranty, they patched both of them and said they were fine for repair When I discussed this with the second shop they told me the first shop was lying to me to sell me a new set of tires. Or was the second shop lying to me so that they did not have to Follow the obligation of the Warranty??? Regardless. I have hade my time wasted and I DO NOT APPRECIATE IT. Been a loyal discount tire customer for almost 2 decades. Will LIKELY not continue if this issue is not corrected. This location in particular is known for being predatory towards women, trying to confuse them and make them purchase tires that are not remotely needed.... Multiple colleagues have confirmed that THIS location has participated in this behavior. The attendant I worked with was BEYOND rude. Felt as though I was inconveniencing him for simply being a customer. read more

This is my 4th time at this store. Every experience has been good. Fast customer service and my wait time is an acceptable time. All employees I have come in contact with are polite and respectful. Services I have used are new tires, rotate and balance and taking a nail out of my tire. Definitely would recommend this store specifically. read more

Train your employees in customer service skills. There is such a thing as first come, first serve. Another SHlT encounter at this location. Don't be sorry, just do what's right. Use your brain it's not that hard. Also, have better signage. read more

was in the tire checked line for 15 minutes before the line was closed right in front of my vehicle. u was asked to park until the line got shorter. shortly afterwa a vehicle wiggled through the cones. I talked to the driver about all those who were waiting and basically the individual was a piece of trash and wanted to fight. I talked with employees and they talked with the individual but allowed him to stay inline. unfortunately reading discount tires core values made me feel like they just don't seem to live up to them and that the values are just words on paper. Disappointing and I know where I will not go for tires again. read more

Steve helped us out he was extremely helpful and nice. the other staff wasn't too friendly.