What a dealership should be. Honest, efficient, and friendly. I can't rate them high enough…read more Most of my purchase was done via email and a quick phone call. Picking up the vehicle took less than 30 minutes with no-one trying to sell me a warranty or other services. I flew in from out of state to buy this truck and I'd do it again in a heartbeat. A++ top notch service.

refuses to answer the phone, had to come in to see them sitting in their office doing no work…read more Unapologetically unhelpful.

It's very sad when the management tells me they can't hire good employees. I went to purchase a…read morecommon belt. The employee asked me if I knew the length. I told him no. He said there was 2 possibilities. Of course I chose the wrong one. It was too long. I took it back for exchange. I came back with a belt that was longer than the first. I called and a manager answered and explained that the belt wasn't the correct number again.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

My experience was amazing and very informative absolutely enjoyed it I'm a gearhead from the womb…read moreso I will be back

Terrible company. Sent me the wrong electric fan. Shipped the product back after a ridiculous…read moreordeal with customer support and never got refunded. Will be sending a report to the BBB

I cannot say enough good things about my experience at this AutoZone, especially because of…read moreMarcella. I came in stressed after my car would not start and had to be jumped earlier in the day. From the moment I walked in, she was professional, calm, and incredibly thorough. She tested my battery and clearly explained the results, walked me through every battery option along with the warranties, and explained what works best in Midwest cold weather. I never once felt rushed or pressured. What really stood out was how transparent and knowledgeable she was. She tested the new battery before installing it and showed me the numbers so I could see the difference. After installing it, she tested everything again with the car running, including the alternator, to make sure the entire system was working properly. She also scanned my check engine light, printed the report for me, explained what the codes meant, and talked through what my next steps could be if needed. She made sure I understood everything she was doing. Car trouble can be stressful, but Marcella completely turned the experience around. She was patient, kind, and clearly takes pride in her work. It is rare to receive customer service at this level. She went above and beyond, and I left feeling informed, confident, and taken care of. AutoZone is lucky to have her.

My young daughters and I were on an RV trip across the country when the check engine light started…read moreflashing (due to a cylinder misfiring). I was unable to get an appointment ANYWHERE to get the RV fixed, and was resigned to spend a week in Lincoln waiting for the next week, waiting for an available opening. I went to this Autozone to buy some fuel-injector cleaner, and they not only went out of their way to diagnose what was going on with our engine, but found a repair shop that would see us THAT DAY to get us back on our way. Jim literally saved us thousands of dollars (in accommodations and repair costs) by having established, trusted contacts to call upon in our time of need. I am eternally grateful to all the staff at this Autozone who helped us out. THANK YOU!!!

Excellent to work with and best price for a totaled car. I called several places and the gave and…read morehonored several days later, the best price.

From the owner: Automobile parts sales new and used. Radiators and cooling products. Buying junk cars.read more

I went to get a vehicle from this business, saw one that I really wanted. James, the owner,…read moreimmediately put the key in my hand for a test drive and left me to look it over, giving me some space. Everything was perfect. He worked with me well on the price, and even went over some of the newer features with me with the car before rolling with it off the lot. Personable guy, great vehicles, will absolutely be recommending him to all family and friends for the future.

James was very straight forward and easy to work with. He worked with me on acquiring a 2019 Nissan…read moreKicks with some hail damage (to me not an issue) at a reasonable price, no hassle. He seems like a quality person to do business with. So far minus a leak in one of the tires that I'm sure he'd fix if I gave him a call, the vehicle is off to a good reliable start with no immediate concerns.

I ordered my part at 7:30 and it still has yet to show up and it is 9. They told me it would be 10…read moremins.

So my car is very old and falling apart, every time I take it to a repair shop they find ten new…read morethings to fix apart from the reason why I took it there to begin with. My battery recently died due to my brake lights not wanting to turn off, even when the car is off and in park. I took it to autozone thinking the battery was bad as well. They checked the battery and said it was fine. I told them about the brake lights and they said they'd check it out. Turns out my switch was bad and instead of having me pay to replace it they just Mcgyver'd it and it works completely fine now. I asked how much, ITS FREE! If I would've gone to a repair shop I would've been paying AT LEAST $200 and they probably would've wanted to "fix" more. THANK YOU EVERYONE THAT WORKS AT THE AUTOZONE ON 48th and Vine!! Definitely recommend this place!

Needed a battery for my 2014 Infiniti Q60s. Simple job, right? Well, not so easy on these…read moreInfiniti's. The battery is tucked in the back of the engine compartment halfway through the firewall. I simply couldn't get to it. So, I went to my friendly neighborhood O'reilly's on Arapahoe St. and Peter looked over the situation and says "I can do this." He had to work out in the parking lot with a cold September wind blowing and dismantled a large section of the battery box and front end trim. In ten minutes he had the old battery out and in 5 minutes had the new battery in. (Be advised, I had already been told by two other auto parts stores that it couldn't be done and I should take it to the dealership.) Well done, Peter at O'reilly's on Arapahoe St. Lincoln, Nebraska. Bravo Zulu.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.