I had a great experience here! The team was friendly, professional, and honest from start to…read morefinish. They took the time to explain what was going on with my car in simple terms, gave me a fair estimate, and had above and beyond service.

From the owner: Cullens Custom Works aims to provide reliable, affordable, and high-quality automotive repair…read moreservices. We will strive to build long-term relationships with our customers by offering expert solutions, transparent pricing, and a commitment to customer satisfaction.

This business couldn't have been anymore kind to me when I was in Michigan last weekend. My kids…read moreand I were going skiing at Timber Ridge and on the drive there I noticed my car sounding really bad and was not driving right at all. It was Saturday around 2:30 and I was so worried I wouldn't find a place open to help me. I stopped at the Ace Hardware in town and they directed me here because they were still open to 4:00. I drove there and spoke with Brian (the owner) about my car. He took my car out for a drive and said he thought it was probably a wheel bearing gone bad. I had to drive back to Indianapolis the next day and had kids with me etc. I needed it fixed now. He was not able to help me because his shop was full and they closed at 4:00. BUT he started calling other places he thought might be open to see if they could help me!! He found a Firestone in Kalamazoo that he spoke with and said asked if they could help me today. They could!!! Brian actually knew Rick who worked there for 20+ years and told him I'd be right over. So I thanked him profusely (and his wife, Brenda) and drove slowly there. Well Rick @ Firestone got my car all fixed and I couldn't be anymore grateful that Brian from Family Auto went above and beyond finding someone for me to go to. On top of it all Brian CALLED Firestone to make sure I made there ok. Amazing kindness!!! All I can say that people that show this amount of kindness and caring to a stranger have to a great business that cares!!! I made it safely back to Indy the next day and couldn't be any more grateful for Family Auto (Brian and Brenda, owners) for helping me find someone that day. Good caring people still exist....!

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Auto Repair & Service

If anyone ever needs new brakes on their vehicle, avoid S&K at all costs. I got new brakes and…read moredrove to the school and home yesterday and I could smell burning but thought it was from the fire in town. I then went to Kalamazoo and my right front brake was smoking. The owner completely ignored any responsibility and said it's not his fault. No wonder he had a same day appointment instead of being booked out like everyone else. Just another incompetent and shady "mechanic". WHAT A SCUMBAG!!!

Mike did what he estimated for the price he estimated. The only glitch was getting parts in a…read moretimely manner.

I recently needed some new ball joint bolts for my 1998 4Runner. Before contacting ToyoTechs , I…read morefirst tried getting the bolts through the local dealership. I tried filling out a customer support form with them online and then also filled out a parts request form complete with part number. They never got back to me in any way. But then I found ToyoTechs and everything changed. I filled out a service request form on their website in the evening and was contacted immediately the next morning via voicemail and email. Long story short. Blane at the front desk hooked me up with my bolts for a great price and also in record time. He even called their parts distributor to make sure I would receive them before the weekend, which I did. It really showed me how much these guys care about their customers because they went above and beyond for such a small sale . If you ever need help with your Toyota in Kalamazoo , look no further than ToyoTechs! I will definitely return if I need help in the future.

Very polite and understanding with the older well loved Toyota we bought in…read more We were able to get the car back on the road with the bill that my college student could afford. We will definitely use them again.

My family and I were out of our normal town when my check engine light began flashing. My husband…read morecalled and Duane got us right in. He kept us in the loop the whole time while being very accommodating to my family and I, and got us back on the road as quickly as he could. Can't recommend him and his shop enough. Thank you again!

Brought my wife's minivan in for an interior detail and asked if he could include a quick exterior…read morewipe down, not a full wash/detail. In the middle of the day, Duane had a state inspector show up unexpectedly that took a bunch of time out of his day and he wasn't sure if he could get it all done by end of day. When I pulled up at 5pm, not only did he have it all done, but he was still out there trying to get every last bug off the front bumper. Wow!...what great service and attention to detail.

I created an account just to write this review. I recently have had some bad experiences with…read morevarious mechanics in different cities and wondered what the reviews looked like for my old mechanic in my home town. I saw there was only 1 and felt I should add my experiences. My family has been taking our cars here for almost 30 years. Extremely reliable and honest service. Fast, fair prices, straight talk and no upsells or unnecessary work. They find what's wrong, fix it, and nothing more. What else can you ask for? We have had numerous quick repairs done at no cost and some extensive diagnosis work done for very little or free. I personally have lived in various cities and been to countless mechanics with numerous cars and have not yet found a repair shop as reliable as Woodwards. When someone asks me if I know a good mechanic in my current city I say "No, but let me tell you about my mechanic in Kalamazoo"

I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

I took my Toyota Sienna van in to have the battery and alternator replaced, as I was told by a…read morebusiness they needed to be replaced. This was because my back up warning system, sliding doors, and hatch would not work. But upon further checking on the part by Jason's Auto Repair, my battery and alternator are fine. It was three buttons that somehow got turned off. We will definitely be taking our vehicles to Jason's in the future as needed.

We blew a tire on our boat trailer on our way home to IL. I had to Google tire places and Jason's…read morewas auto repair was closest. No one answered but he called me right back! He didn't have any boat trailer tires in stock but he walked us through where we could get one that would be easiest to put on. Very friendly and helpful! New tire is on and we are heading home!

I was in a pinch foe time to repair my hydraulic break system on ty class a motorhome. He did a…read moregreat job and got me on the rad ASAP. good price and great servi

A quality mechanic who is knowledgable and professional! A fair price for quality work.read more

Today my heat stopped working in my car. We called the shop and were told they probably would be…read moreable to get to us today, but when I stated that we are from out of town and have a 3 hour drive home they insisted that we come in as soon as possible and they would see what they could do. The mechanic was very honest, and told us the car wash we went to (with very high wind pressure) blew a fuse apart. He simply put it back together and did not want to charge us at all. We literally had to fight to tip them. Excellent service and sincerely great people.

Very honest and fast with fair pricing. A pleasure to work with. We were from out of town and…read moredropped it off on a Saturday and picked it up the following Monday afternoon.