Chris has taken care of my vehicles for years. He's honest and does good work! I love the puppies…read morehe's had in the office!

Our Kalamazoo based company has multiple vehicles which require both complex mechanical repairs as…read morewell as routine maintenance. Having used many other mechanical companies both large and small I can without a doubt tell you that every single other shop we have used either overcharge/ up charge erroneously, misdiagnose, or do the minimum possible while promising the highest quality. With Chris being located in paw paw the drive/ tow from Kalamazoo was discouraging, but only initially. Our relationship with Chris has grown to the point of complete confidence and trust. Chris not only knows an astonishing amount about anything from simple repairs all the way to high performance! But most importantly Chris is a genuinely good person who means well and actually cares about the well being of his customers! Not only that Chris is a local Firefighter, which in my opinion is one of the most selfless things a person can do. If quality, honesty and professionalism are what your looking for trust Critical and see for yourself!

I needed a cat back exhaust that I already owned put on and most other shops won't install cat…read morebacks unless it is there parts. The quality of the welds isn't great and is splotched in some spots but it gets the job done. My truck was done within 2.5 hours. They charged me $186 for the is service.

I really like Dale. He's always taken care of me and has gone out of his way to get my Jobs done…read moreas quickly as possible. If there has been an issue he's always quick to remedy the problem ( I have an older Volvo - enough said). When other shops are backed up for weeks he always tries to get me in (I use my car for work) which is greatly appreciated. If I want to use my own parts no problem! OK, the shop may not be the cleanest but look what he inherited . Really don't understand the bad reviews here. 4 stars plus!

I dropped my car off on a Wednesday to get a diagnostic on the problems of my car. I was told it…read morewould be done that day, but it unfortunately wasn't, which wasn't a big deal. I showed up the next day around 10 am, and the receptionist walks in holding groceries and when I just politely said that I was there to pick up my car she goes, "Well I just walked in the door," very rudely. She was EXTREMELY rude to me the entire time and acted like I was the biggest inconvenience for showing up during their hours. She just hands me my key and says "Here." I asked her what was wrong with it (because that's why I went there in the first place) and she told me that there was a timing chain issue and they don't work on those for my motor there and then said "oh and something about a wheel bearing." Very frustrating that my car was there for over 24 hours to barely get an answer with no diagnostic report, nothing. The blonde lady up front is very rude and unhelpful. Everything there seems extremely unorganized and no one knows what's going on. The only reason I gave two stars was because they didn't charge me, which was nice. But very frustrating that I waited a week for an appointment, and went a day without my car for pretty much nothing and to be treated like an inconvenience. I would not recommend this place at all.

I have been taking my car to Rudy's for years. I trust their work, their honesty and their…read morereasonable prices. I have recommended Rudy's to friends and family. I would not take my car anywhere else. Rudy's garage employees are like family.

Service was quick and efficient. We were able to get an oil change, new fair filter and tire…read morerotation in no time and at a fair price. Aaron was great!!

Fast professional service!! These guys were great!! Definitely recommend Tapper Xpress lube!!read more

Tapper chevy in paw paw sold my wife and I an extended warranty for our 2018 Chevy Travers. The old…read moreextended warranty was set to end at 100,000 miles. We were at 88,808 already and we were going to need a new one. Brent set up the new contract, and my wife and I were both told that the new contract would not start till the old contracted ended. Now we have to get work done on this SUV, and we found out that we lost that left over time from the old warranty which is about 12,000 miles. As far as I can see is that Brent lied to both my wife and I. this is a dishonest person that I will never work with again, and I suggest you stay away from Tapper too.

We had a 1:00 pm appt for new tires…read more 2:30 car was JUST taken in. Why have an appt???? Hello??