these beautiful folks helped deliver 70 balloons to my MIL for her birthday! 10 out of 10 recommend…read morethem for all your party needs

The customer service could have been better. The employee who spoke to me came across as rude, and…read morethe way I was approached didn't feel respectful. I understand that employees have rules to follow, but a kinder and more professional approach would have been appreciated.

Oh my gosh, the staff was amazing. I had a pretty big ask and I am shocked how amazingly receptive…read morethey were. The bouquet was amazing, the communication was exceptional and the work was superior. I will be forever grateful for what they did for me. If you want superior customer service coupled with exceptional work at an extremely reasonable price. then this is the place to go. I will definitely be utilizing there services in the future.

I had already tried this place a couple of times and figured I'd try one more time..as previous…read moreorders were either late, or the balloons were overpriced for what you got - I thought well maybe just maybe things would be different this time. NOPE. Same service = poor invoice was sent late. quality = sucks ballon's don't even stay inflated for 24 hours. Overpriced $70 for this limp sad bouquet. Incredible and no wonder they have a 3.2 stars. This is the kind of work they produce. NEVER AGAIN!!!!!!!

First time ordering a balloon backdrop for our family party. This company went above and beyond…read morewhat I was expecting. Great communication, they made sure to send pictures of my color options and double checked everything which put me at ease. The day of my event, they arrived exactly on time and the end result was amazing! Everyone that came wanted to take pictures with the balloon backdrop! A++ service and results!!

Great company to work with and they did a beautiful job decorating our AirBnB for my daughter's…read morebachelorette trip!!

I came here to order balloons and purchased 10 black balloons and one celebration balloon. I was…read morecharged $30, which felt quite high for this order. When I picked them up, I was extremely disappointed to see that the black balloons barely had any helium. They didn't even last 24 hours. For the price paid, I expected much better quality. I truly want to support small businesses, but not when the product doesn't meet basic expectations. Unfortunately, this experience was very disappointing, and I won't be returning.

Ordered cotton candy in advance with pole rental. Sent a family member to pick up, the lady was…read morerude and was trying to say the prices went up when I had already put a deposit and also said I didn't rent the poles. We even tried renting them on the spot and she said no and that she didn't even have them anyways. This is the cotton candy I received all dried up and looks days old and she still has not refunded money back. She even locked my family member out of the store when we tried going back in to say she overcharged us and would not answer any of our phone calls.

Wish I could give zero stars. My wife had the displeasure of booking with these people. Don't book…read morewith them. The "Professional Princesses" they claim to have are just random high schoolers who were shoved into an ugly costume. This is just sad. The girl had the costume on wrong, wasn't interacting with kids and was shy. She didn't even look like a princess. She looked like a little girl. And she didn't even know how to make any balloon animals other than a dog. For the hefty price, this was a disappointment. Zero customer service. Rude employees. And if you actually look at the names on the good reviews, most of them are the same people who were assisting me. They are using their own employees to give fake reviews and boost their star rating . I already posted this on Google reviews but I am so upset I must post it here so nobody experiences what I did.

Unfortunately, the princess we ordered was a no call no show the day of my daughter's 3rd birthday…read more With a devastated daughter and a house full of children, I was extremely disappointed with the lack of accountability from the business. Yes, they refunded me my money, but after my experience, I would not recommend Enchanted Memories to parents looking for reliable children's party entertainment.

They are always on time and also reliable been working with them for the past two years for all my…read moreevents and I love their service

I rented WIFEY block letters for a Bachelorette, and it was such a hit with the bride and the…read moregroup. We used the letters as props in our photoshoot. It was easy to book, arrived on time, and picked up. It was quick and easy. Yeleni is so sweet and easy to work with. HIGHLY RECOMMEND if you want a show stopper of a party.