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    Passeto Cleaning Services

    4.8 (202 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Passeto Cleaning Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Passeto Cleaning Services Photos

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    Recommended Reviews - Passeto Cleaning Services

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    Dirty water (second bucket) after re-mopping what was mopped by the cleaning service.

    Don't use this service if your house needs a deep clean before moving in. We had to ask the ladies to go back and dust things they had missed. The floors were mopped but a lot of them could have used more of a scrub, because there was still dirt left over after they left. Same with the base boards - I understand if that is considered 'extra,' but for a move-in I would expect more of a scrub rather than just a wipe of everything. My husband was checking rooms after they were 'done' and had to ask them to go back and clean again. We also received a call halfway through to argue with us about cleaning the windows. What we wanted there was a wipe down (not the window wells) as there was still dust on the sills after the ladies were 'done' cleaning. This got lost in translation but we had to spend time on the phone with a representative to dispute this, which we did not appreciate. After I raised this concern in response to requested feedback from Lucia, I was told we could not get a refund (fine) and then we had a long, unpleasant back and forth about how many days had passed (five) since the clean. Also fine, but this was a move-in clean, and the house needed to be scrubbed again after we paid $350 for this service. Would not recommend. Attached a photo of the dirty water from the deck after I re-mopped what had been 'mopped' five days prior. [Edited after response from business]: my estimate included a deep clean for a 2000 square foot home, which includes the porch. That is also irrelevant: I saw the ladies mop the porch, and this is just an example of the level of care that was given to mopping/cleaning around the entire house.

    Thank you sticker on toilet roll.

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    Photo of Zao H.
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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Zao, we really love pets!

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    4 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    Photo of Matt F.
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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks a lot!

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Hannah, it was my pleasure!

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    Photo of Sun C.
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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Sun, it's my pleasure

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    4 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Kate, it's our pleasure in serve you

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks a lot Karishma! It's true, we really love pets

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    3 years ago

    Very good. They are competent, flexible, and easy to get in touch with for any last minute changes. Highly recommend!!

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    4 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Lisa!

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    3 years ago

    Excellent job cleaning our home. Very helpful and responsive customer service. Great value.

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    4 years ago

    Business owner information

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    Lucia Helena M.

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    4 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Amber, it's my pleasure

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    4 years ago

    Business owner information

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    Lucia Helena M.

    Thank you so much George

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Latif, you're so kind with us ever!

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    3 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    3 years ago

    They did a beautiful job and I'm excited to have them come back on a regular basis. Very professional and thorough.

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Sheena! It's my pleasure to serve you.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Miyonna! It's my pleasure to help you

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Mary

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    3 years ago

    Very pleased with the cleaning work. Thorough, polite, and easy to work with. Setting up another appointment now.

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    5 years ago

    Prompt responses to our questions, showed up exactly on time, and delivered a great clean! Would definitely recommend.

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Jacob, it was my pleasure work with you!

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thanks Bretta, text me please when you need my services again.

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Kanisha! You're very welcome!

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Jessica, my pleasure to serve you.

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    6 years ago

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    Lucia Helena M.

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    6 years ago

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    Lucia Helena M.

    Thank you so much Jasmine, my pleasure!

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    5 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Blaire, my pleasure to serve you and your family!

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    6 years ago

    Business owner information

    Photo of Lucia Helena M.

    Lucia Helena M.

    Thank you so much Sarah! My pleasure always serving my clients well.

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    Page 3 of 6

    Ask the Community - Passeto Cleaning Services

    Do you offer carpet cleaning, upholstery cleaning and pet odor treatment?

    No, we don't do carpet cleaning with shampoo or steam, upholstery cleaning, and pet odor treatment

    Can you provide an estimate of how long a standard cleaning session for my home would take?

    For an estimate, I need to know how many beds and baths are there in your house, how many square feet are there in your house, what kind of cleaning do you need. So you need to contact me 929 241 6710. Thanks

    Don’t See Your Question? Ask Away!

    Review Highlights - Passeto Cleaning Services

    Lucia is always so communicative and ensures everything is done to the highest standards.

    Mentioned in 94 reviews

    Read more highlights

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    Joung's Cleaning Service

    4.7
    (65 reviews)

    Joung's team was tremendous! Extremely professional, exceedingly respectful, and very thorough. I…read morewill definitely use them again.

    I paid $400 for move in cleaning. The condo was almost entirely empty and I requested extra focus…read moreon the appliances. They did an amazing job making sure that my appliances were clean and I truly appreciated it. However, when I began to move in and put stuff away I noticed that the inside of the kitchen cabinets and drawers were not cleaned at all. I ran my finger across the bottom and there was so much dust and debris. The same goes for all of the light fixtures. It seemed like they didn't dust anything and just did a surface wipe down. I ended up having to re-clean everything myself. I was very disappointed with having spent $400, I definitely felt like I didn't get what I paid for. I will say that they were kind when I spoke with them on the phone, I haven't had a chance to call back regarding this issue (I had it cleaned in the beginning of April) and I know it's well past that time but Ive had a lot of things hitting me back to back so tried to let it go and I'm sorry, I just couldn't. It bugs me a lot. I'd definitely be happy if something could be worked out regarding this but I also completely understand if nothing can be done because it's been so long. Like I said, they were very kind and did a great job with the appliances, I just strongly urge you to thoroughly check after they're done cleaning.

    Maid 4 You Cleaning Services

    Maid 4 You Cleaning Services

    4.6
    (44 reviews)

    I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

    I hired this company about a year ago to clean my rental after the tenant moved out. My friend…read moreunlocked the door for the crew and then left. I didn't arrive until the crew had just finished cleaning. I did a quick walkthrough and didn't notice any issues at the time. However, when the new tenant moved in, they found that the kitchen cabinets had not been cleaned at all. Unfortunately, the previous tenant had left the cabinets quite messy, so I had to reduce the new tenant's first month's rent. I hired this company because of its reviews and trusted that they would do a good job. It was very disappointing.

    Bright home solutions

    Bright home solutions

    4.4
    (71 reviews)

    I wanted to leave a stellar review but in the end the customer service and the cleaning service did…read morenot deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction.

    After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.

    Passeto Cleaning Services - homecleaning - Updated July 2026

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