Top notch, Benny got me right in (when everywhere else I had called had a different reason why the timeline wouldn't work.) The appointment was fairly quick and the only reason it took as long as it did, is that he was great conversation. A customer came is as a walk in and he processed them within 10 mins and was super pleasant throughout the process. I somehow walked out of getting my passport having had a really enjoyable experience...oh, and now a couple of weeks later I have my brand new passport. Without a doubt I would recommend. read more

Very professional service by Mr Ben, he was caring and very knowledgeable about all the services read more

Benny took care of a rush passport for em ten years ago and so I went back to him again now for a renewal. Good at what he does, professional and kind. Worth every penny. read more

Amazing customer service! Benny was super knowledgeable and made the passport renewal process a seamless and stress-free experience. Thank you so much for everything Benny and PDS! read more

Zero hassle, quality pictures on site, and we got our passports in the mail in 3 weeks! This was not even expedited service just standard for renewal of our long expired passports. I thought it would take much longer. Pretty awesome. No lines, no confusion, pay the good man a very fair and small fee and be done with it. Highly recommended! read more

Benny is the best! Professional, personable and knowledgeable. Fair pricing for excellent service. Highly recommend! read more

Got a passport photo. Good. Fast. Relatively cheap. You get a history lesson for free ;)

My experience with Benny and his staff at Passport & Document Solutions was exceptional. Small businesses like this put in the extra care and attention to detail required to make the client feel confident in the process and satisfied with the results. I had an awkward time-frame between my passport expiring and an upcoming trip, I was so indecisive and anxious about how to get my passport in time without going broke. Benny was patient, informative, honest and communicative when helping me decide the best way forward. I ended up getting my new passport shockingly fast and at a fraction of the price of what other places charge. Additionally, Benny took an excellent passport photo (first time in my whole life I'm satisfied with an ID photo!), even my husband remarked "Ah, you look so pretty!", so that is the cherry on top isn't it? Thank you to Benny and his staff, I will recommend you to everyone! read more

Last month I found out that I was going to be sent from Los Angeles to England on short notice (1 month) to stand in for my mom at a family event, as she wasn't feeling up to it. I dug up my passport and realized that it had expired. I went to the closest post office to start the process, but the staff there informed me that there wasn't time. Then I went to the main passport office in Westwood and discovered that you couldn't just line up and receive service anymore, in the post-covid era, you have go online months in advance to book an appointment. I scoured Yelp and found Passport & Document Solutions and rang them up. Benny, the proprietor, put me at ease immediately and he was able to squeeze me in and initiate the process. He told me that it would take 2 weeks, perhaps 3, but he was pretty sure we would make it. I drove over the next day and a week later he phoned me and told me that he had the new passport already. Phenomenal! read more

Passport & Document Solutions - Travel Services Near Me - Los Angeles, California

I've gone here previously and got great service from Benny so I returned yesterday for a new passport photo. I called first and he asked me to come at 3:00. The timing was perfect as he had just finished with another customer and he helped me right away. He took 3 shots, together we chose the best one and he emailed me a digital file. $15 and well worth it - Benny does excellent work! read more

Benny is the man! He took my photos, helped expedite my request and I got all my documents back a week sooner than he thought and everything came back the same day. But Benny is NOT a miracle worker. I was in his office recently and the customer ahead of me was just all over the place and not taking notes with Benny's suggestions on how to proceed with their situation. He told this person multiple times exactly what to do and where to go and it was obvious Benny was not going to take their money if he couldn't help them. That person left trying to remember everything Benny said without writing any of it down. Benny is not the State Department. He didn't oversell his services and told me up front exactly what I was paying for and what he could and could not do. If you need help with something passport related, and Benny can help, I got the impression he will do what he can to help out. read more

I just popped in here one night to get my passport photos taken. The proprietor was so helpful, kind, and out going that I decided to come back a few days later and have them do my passport forms and processing for me. His wife was there then and she was equally helpful, friendly, effective, and efficient. This business is highly recommended for all of your passport, Visa, and documentation needs. I'm grateful for their services and I'm certain that you will be as well. read more

I came here after leaving "Same Day Visa and Passport" because that place charged an arm and leg while giving poor customer service. This place makes getting a last minute passport affordable and while provides excellent customer service. read more

This place is great! Professional and courteous service, clean and organized location and top of the line technology. Much better than another place I went before. Benny was very polite and helpful in taking the photos. He took several, then showed me the images to proof and choose the best one. He even gave me the option of taking more but the first set turned out great. Definitely recommend! read more

Met with Steve at Passport & Document Solutions. He was great and courteous and did my passport photos real quick. Just a tip, if you want a discount, bring cash as their minimum payment for Credit Cards are $25. I got the 2 passport photos for $10. Also, admire at the old vintage tech (typewriters, film projector, cameras etc) ! Thanks again Steve! read more

Never go to the US Post office again!! Benny is a cool dude and will have you in and out so fast you'll want to hang around and talk because you feel guilty for it going so easy. I'm telling all my friends read more

Passport & Document Solutions - Travel Services Near Me - Los Angeles, California

Canada Passport photos. Very pleased. Call ahead to set-up a time-of-day to stop by. Good price. Discount for cash. Remember, lips together and no smiling. Located on Westwood Blvd. between Santa Monica Blvd. and Wilshire. Metered on-street parking. Hope this helps. read more

I asked for a new photo and he said, what do you want me to do? TAKE A NEW PHOTO, YOU LAZY F*CK! Apparently, people can't do their job anymore. It's not like he's wasting film. All he has to do is click, connect and upload. Is it that hard? He had no customers waiting behind me nor was the phone ringing. I hate passport photo places. If they're good, they're over $30 (which is ridic for two photos), and if they're less than$15, they are so rude and can't do their job. This is the latter, obviously. read more

This place deserves 5 stars. Ben put me at ease and calmly assured me he could have my passport turned around in 2-3 days when I showed up a complete wreck about my sudden travel requirements. He was true to his word and sure enough, I was all set and ready to go with my new passport as promised. Life saver! Note there is a fee based on how quickly you need the passport turned around but it is reasonable and well, well worth it -- especially when you can avoid dealing with the crowded passport bureau on Wilshire. I recommend coming to see Ben for passport renewal even if you don't need it expedited because you will get VIP-level service. read more

All i can say that he is so true to hos word I really do appreciate all his effort and honesty I highly recommend him to all my friends and whoever is looking for a good place to do their notary or getting their passport renewa ot etc read more

Thanks for the condescending reply, it was the same tone you spoke to me at the time, so at least you are consistant. Unfortunately for you.....it was you. Your offer to redo the pictures has come WAY TOO LATE. I obviously got them done elsewhere after you said you wouldn't redo them at the time. Why would I go back to you now? The sad fact is that it would have taken all of 2 minutes of your time to redo them and you have probably spent more time replying to my post and direct messaging me. You told me it wasn't your fault at the time and I needed a letter the Canadian government saying that it was your fault (are you kidding me) You should just honor what I was telling you was truthful. My biggest gripe wasn't even the fact the pictures had to get done again, I get it....specific requirements can be really tricky for official documents. I don't know the exact requirements which is why I used your professional service......MY PROBLEM I experienced was the really bad customer service and you were rude to me. The fact you wouldn't redo them without a letter is really unreasonable. You work in this industry and am sure 50% of the time it is not your fault they have to get done again.....you have to deal with it though and redo them! You chose to work in the 'passport picture' industry and you shouldn't leave your clients hanging and paying again for pictures they already have had done. A digital image is free, you should do it as many times as it takes until the passport office accepts it. I hadn't actually seen your reply until now as I am not checking my Yelp account every 5 minutes, I actually travel for two-thirds of the year. I hope from here on you honor everyone else who has them rejected from your service. read more

This place is great! Before going to Passport & Document Solutions, I called about 5 places that all claimed (online) to provide passport photos. When I called, and every single one (including a Rite Aid) said that they no longer do photos or that their camera was "broken." So I ended up here. I should have come here from the start! $10 for 2 high-quality passport photos, and the owner couldn't have been nicer. Go here for all your passport-related needs! read more

Horrible!!! Called 3 times with no one capable of answering the phone properly. This is not a legitimate Budiness.

Great service. High quality passport photos for only $20. Highly recommend this place!

Very Nice! I came for a passport picture and it was just great. Didn't have to wait anything, I got to pick from three options for the best picture and 2 minutes later I had my pictures in high quality. We speak to the owner for a while, he was very friendly and polite. 5 stars! read more

I had a case open with this office and was not able to successfully finish the process after given the directions by this office. I paid this office 200 in cash in the presence of my mother and unfortunately did not ask for a legitimate receipt at the time, due to the fact that I thought I can trust my own compatriot. I had contacted them to get only a partial refund of my money since my matter was not resolved with the embassy and I hear from "Benny" in this office that not only they are claiming that I havent paid them anything but they are also claiming that owe them an additional money. Benny was super rude to me over the phone and told me that I cant prove to him that I had paid him money, even though I have a witness and there is cameras in his office that can prove that I had paid him cash and I made him aware of this that I can prove to him that I had paid him. Be very careful of who you are dealing with when doing business with the people!! I do not appreciate "Benny's" rudeness and the way he approached this issue. read more

This place is wonderful! Benny is fantastic and was extremely helpful in getting my passport issue expedited! It was my first time getting my passport and Benny couldn't have made it any more easy. He made the process very simple and took great care of me! Would highly recommend to anyone! read more

If u need passport service, go see Benny!! I needed a new passport in 2 days then have it overnighted to Florida. No problem!! He made it pretty easy, got it done, and it wasn't crazy expensive. So thanks Benny!! read more

Great service, on time and professional. I recommend this location if you are in hurry to get your passport.

I needed a passport photo taken. I walked in and Benny took care of it in no time. He was very nice, very reasonable and quick. I highly recommend him! read more

I needed passport photos so I went to a CVS. Mistake! The photos were ghastly, I was so disappointed. Searched on Yelp & found Benny. He is so personable & accommodating. He took 3 pictures & asked me to choose one to print. They were all great & am very happy with the result. I highly recommend Benny - he will make you look fantastic! read more

Had my passport photos taken here (as well as both of my young children). They were quick and well done. Price was also very reasonable, and in fact less than other nearby options. Can't speak to the other services, but passport photos were great! read more

Family owned business. The owners are professional, kind (incredibly patient with the customer ahead of me), & uncommonly gracious. Communication was clear regarding the process & the cost. Excellent customer service. (Unexpected bonuses: charming antique cameras, film equipment, typewriters - plus, located near wonderful Persian restaurants.) Highly recommended. read more

Benny was friendly, helpful, and has great sense of humor! Took several photos and we decided together which was best.

My family and I have been coming to Ben for years to renew passports and other services..he's very professional and provides fast service and answers any questions we may have. read more

Brilliant amazing passport photos taken. I got my passport in 12 hours before my trip. They are so fabulous. Thank you

Amazing very efficient process! The best place to go and get things done quickly and professionally.

Needed a passport card add-on to my passport. Got in under 7 days. Great service

To be fair he got the job done well and pretty fast. What I did not appreciate was his tone, and the way they do business. Customer service can definitely be improved here. Got the job done, but will not be going back. read more

Navigating the renewal of a 5+ year expired passport could have been a bureaucratic nightmare had it not been for Benny at Passport & Document solutions. It's been said: "If you want something done give it to a busy man." Organized, efficient, polite and with good humor Benny handled the complications of my application and processing while coordinating the needs of several other people with different issues who paraded through his door. Seamless, professional and considerate. A dedicated family man, he even made the hand delivery my papers easy by incorporating the assistance of one of his sons as a favor to me. They love their Pop and it's easy to see why. Thanks, Benny! Mark Gleason read more