10/10 recommend. Joe (boss) and Tim ase tech, both definitely went over and beyond and answered all…read moremy questions and showed me under my car what was wrong! Very throughout They will be fast and efficiently. I am definitely coming back for all my service needs. I will be referring to my friends for sure

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

My chevy van "excellent condition for the year" was leaking gas when I was putting gas in it. I…read morenoticed the hoses on the gas tank were dry rotted and cracked. I pulled in and told the owner I wanted the gas tank removed and new rubber hoses installed. Simple. Couple hour job for a rookiewith no lift. Simply drop the tank down, pull off the cracked vent hose, fill hose and fuel line. Put new ones on and put the tank back I am also a skilled mechanic but am now disabled and cannot do this repair. He told me this would cost several thousand dollars "WHAT!. Then he said it would wind up sitting there for months "why? I thought". He suggested I find an antique car restoration company. Really? Are you kidding me? It's just a simple carbureted chevy van. I just needed a few hoses replaced to stop a simple small leak. Super easy. I was willing to spend a few hundred for labor, though we never got that far. It was like he couldn't hear me explain it just needed some hoses or just refused to hear what I said out of arrogance. My daughter and I walked out thinking "what the hell was this idiot just talking about? "Thousands of dollars ". This was the most ridiculous thing a mechanic has ever told me. Disgusted I went home. My 17 year old daughter and her boyfriend dropped the tank and replaced all the "3" hoses. It took her about four hours "many breaks and they are not mechanics". It cost about $20 for new hoses and clamps. Done. Runs like new. I dont recommend this mechanic as he was unreasonable, condescending and apparently is unskilled in working on a simple uncomplicated, un-computerized, carbureted chevy.

Having just recently moved into the community, I was searching for an auto repair shop for service…read moreand to build a rapport. I walked into Ondus and no one was at the front desk. No problem! I figured this is a small shop with busy people. After waiting nearly 15 minutes, I made myself known and was greeted harshly. Not a fan. I give these people hard earned money--and a little kindness would have went a long way. Never to return to these jokers.

I strongly recommend everyone steer clear of this place. I bought a car less than a year ago and…read morehave already spent close to $2000 in repairs and replacements and when I asked the owner to help me, he threatened me with a lawsuit. He comes across as charming and willing to help you if something goes wrong but buyer beware! I filed a formal complaint with the BBB.

From the owner: Birmingham Automotiveread more

had my car towed from them about a parking violation; they towed my car legit 1.1 miles away to…read moretheir lot, and had me pay 260 dollars to get it out of the lot. They first told me to pay 290 but I got it down to 260 once I asked why it's that expensive (especially for that close of a distance). The car was only there for a couple hours, I don't understand the insane pricing and how they wanted me to pay almost 300 dollars at first. Also did not give me my parking ticket I had to pay and texted me on Facebook messenger 2 days later about how they had my parking ticket; the police said it should have been in my car. Very inconvenient and not the most organized.

Get my service work done here on my regular car as well as my classic 1962 Corvette. Very good work…read moreby friendly people. I have known Lester, the owner all my life. Honest guy!

Good service done on time. They gave my recently purchased '09 Ford Escape a thorough going over…read morelast Summer at no charge. Took it back for whatever service it needed this Spring, and it was minimal. Pleased enough with their service that we just took our Lexus in vs driving it to Brook Park.

Has serviced my cars for at least 10 years.........ALWAYS great service with FAIR pricing for work…read moreperformed............

i think they are closed up no longer in buisness no longer open not operating hope this helps look…read morefor another place

Kitchens is a trustworthy, hardworking, fairly priced auto shop. I grew up in the area and my…read morefamily would take their vehicles here. I ended up moving an hour away but still drive back because I know I will be treated fairly and the work will be top notch. This is important to me to keep my family safe. If you need work done, visit kitchens auto and you won't regret it. Thank you to everyone at kitchens for all you have done and keeping my family safe.

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable

10/10 would not recommend dropped my bike off for service as it was not running nothing more he…read morereplaced handle bar grips tires etc without my approval and is requesting 700$ worth of work

Hilltop Performance is out of business due to many unfortunate events…read more These former reviews are from 3 years ago. Things have changed and Brent is back. The new business located at the same address of 50460 Telegraph Road, Amherst, Ohio is called BL Powersports. It has NO affiliation with Hilltop Service. Good, honest repairs and can't beat the good prices. Try it out. You'll be impressed. Phone Brent at 440-935-3054