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    Patisserie Eboni

    5.0 (1 review)
    Open Open 24 hours

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    7 years ago

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    Cakes In Style

    Cakes In Style

    4.7(44 reviews)
    7.5 km
    $$

    I ordered a birthday cake and smash cake from them. They were extremely communicative and I…read moreappreciated them working with me on design and budget. For that, I'd rate them 5 stars. However, when I picked up the cakes we noticed there was a small hairline crack in the crown but I figured it would be okay. We stored the cakes in a commercial fridge before it was time to sing happy birthday. When they took the cakes out, the crown was crumbling it's just a cake so I dismissed it. When it was time to eat the cake, we noticed nobody finished it. It wasn't until we came home and tasted it and it barely had flavor. We got the pistachio and raspberry. Pistachio was flavorless and raspberry was light but not flavorful. Customer service 10/10 Design 7/10 (because of the crown) Taste 5/10 They really did work with my budget so I'm wondering if maybe that was the compromise?

    Working with Cakes in Style was a pleasure from beginning to end. Usually, I go into a supermarket…read moreand pick up a random cake for someone's birthday, so easy. Not so easy for picking out a wedding cake that will make or break your party and leave guests baffled. I was 90% done with wedding planning and left the cake for last. I didn't want to be bothered with hunting for a vendor, making multiple visits and who to trust. I finally googled a cake store nearby and found Cakes in Style in the Rockville, MD area, very convenient. I took my fiancé at the time to meet with the owner Robert. I made an appointment with Robert; we went in and were amazed. First off, we saw many samples on the counter as well as in his portfolio. Then we went over the logistics of the cake, he took down great notes, provided great suggestions, and was very enthusiastic about helping us. He was kind enough to provide us with an impromptu cake tasting. My fiancé had made up his mind by the end of the free consultation, he picked the design, and we were all set. Robert kept in touch with updates, provided easy and flexible methods of payment and he delivered the cake on time and in one piece. We have seen many cake fail videos but nothing be scared about with Cakes in Style. Our venue was familiar to the owner, so we felt comfortable working with him. We left the store happy and content. We had selected a Red Velvet Cake with a Cream filling, our guests mentioned that it was the best cake they have ever had. It tasted amazing as well as looked beautiful. Presentation and Detail were on spot. I highly recommend Cakes in Style to all and everyone looking for a cake for their special occasion. I will surely use their services again in the future. They treated us like family and not just some random customer walking through the door. Thank you, Robert and Lucia, for adding your magic to make our wedding magical.

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    Cakes In Style
    Cakes In Style
    Cakes In Style - Birthday boy cake

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    Birthday boy cake

    Denise Bakery - Hispanic pastry

    Denise Bakery

    2.7(14 reviews)
    6.2 km
    $$$

    This is my first time here and I have mixed feeling about this place…read more Nothing fancy or special about this place just a regular hispanic bakery,( for the most part) It's very small and only have latino and hispanic cake and pastries which I find very delicious a little bit sweet then other places but still not that bad. The staff are very friendly and nice and will do their best to make you feel welcomed. They have some table inside the bakery so you could sit down and enjoy a cake and a cup of Joe..

    ATTN:OSMIN OWNER…read more ***CAJERA Y NEGOCIO NECESITAN SERIO ANTENCION*** Estoy muy decepcionado con la baja calidad de la comida y el mal servicio al cliente que recibí hoy. Fui a comprar pupusas y tamales, pero la experiencia fue muy diferente a la de antes. Las pupusas estaban entre las peores que he probado. Estaban desabridas, no fresca, sin sabor y muy decepcionantes. Los tamales todavía tenían buen sabor, pero casi no traían pollo. Da la impresión de que han reducido las porciones y también ha bajado la calidad de los ingredientes. Lo que también me molestó fue el servicio al cliente. Cuando pedí las pupusas, la cajera me preguntó si quería curtido y salsa. En todos los lugares salvadoreños donde he comido, el curtido y la salsa vienen automáticamente incluido con las pupusas, ya que son el acompañamiento tradicional. Cuando respondí que quería lo que normalmente viene con las pupusas, ella me contestó: "No a todo el mundo le gustan los acompañamientos". Entiendo que algunas personas puedan no quererlos, pero lo normal es incluirlos y que el cliente decida si los quiere o no. Me dio la impresión de que están tratando de ahorrar costos a costa de la experiencia del cliente. Además, yo estaba esperando para ser atendido y un cliente que llegó después de mí fue atendido primero. Eso fue muy frustrante y me hizo sentir que no respetaron mi turno. Lamentablemente, esta no es la primera vez que tengo una mala experiencia con el servicio al cliente en este lugar, por lo que parece ser un problema recurrente. Este negocio antes tenía unas de las mejores pupusas de la zona, y por eso es aún más triste ver cómo ha bajado tanto la calidad. Espero sinceramente que el dueño tome en cuenta estos comentarios, mejore la calidad de la comida y capacite mejor al personal de atención al cliente antes de que el negocio siga perdiendo clientes fieles. ================================== ***CASHIER AND BUSINESS, NEEDS SERIOUS ATTENTION*** I'm very disappointed with the decline in both the food quality and the customer service. I visited today to order pupusas and tamales, and unfortunately, the experience was nothing like it used to be. The pupusas were some of the worst I've ever had. They were bland, lacked flavor, and were very disappointing. The tamales still tasted good, but there was barely any chicken inside. It feels like the portions have gotten smaller while the quality of the ingredients has gone down. What also bothered me was the customer service. When I ordered my pupusas, the cashier asked if I wanted curtido and salsa. Every Salvadoran place I've been to includes these by default with pupusas because they are traditional accompaniments. When I responded that I wanted whatever normally comes with the pupusas, she replied, "Not everybody likes the toppings." While I understand that some people may decline them, they should still be offered as the standard unless the customer says otherwise. It gave me the impression that the restaurant is trying to cut costs at the expense of the customer experience. Another issue was that I was waiting to be helped, and another customer who came in after me was served before I was. That made me feel overlooked and was frustrating. This is not the first time I've experienced poor customer service here, so it seems to be an ongoing problem rather than a one-time mistake. This bakery used to have some of the best pupusas around, which makes this decline even more disappointing. I hope the owner takes these concerns seriously, improves the food quality, and retrains the front staff on customer service before the business continues to lose loyal customers.

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    Denise Bakery
    Denise Bakery
    Denise Bakery

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    Patisserie Eboni - bakeries - Updated July 2026

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