Wonderful people at this Storage Pro. At one point, because of my careless stacking of storage…read moreboxes in my unit, one fell and jammed the door shut, and it was stuck, stuck, stuck. I tried for an hour to get it open, an employee, a big guy, brought his tool box, and he tried, using brute force and multiple tools, and then Cathy, the manager tried. Cathy is very small, probably 105 lbs soaking wet, but she examined the situation carefully, thought about it for a minute, and then MacGyver'd that door open with no tools in about about 30 seconds. It was a wonder to behold! Afterwards, she just casually dusted her hands off and acted like it was no big deal, but it was actually amazing. Both Cathy and the other employees at this facility are nice, helpful, and efficient. I have never had a negative experience with anyone at this Storage Pro; they are all really good to deal with.

I went to StoragePro in Windsor CA and was greeted by Hurley who was amazing to work with. He…read moreprovided me with all of the information I requested. Also, Linda was there and was very helpful with providing me information. Both Linda and Hurley were very professional and helpful. Hurley walked me to the storage unit I was interested in renting. The unit was very clean along with the office and grounds. I would recommend that anyone who is looking for a storage unit check out StoragePro.

Damian and Laurie were very considerate and helpful. I am most impressed by their customer service…read moreand positive attitude.

Raised rates multiple times over two years…read more Pro rate charge to move in Full month Charge to move out on the 3rd.

I have had 2 vehicles stored here for several years. At the time the Rohnert Park Public Safety…read morethreatened to tow the trucks from my own driveway for not moving them every 3 days. I needed to move them fast. I stumbled upon Ace Vehicle Storage. I got lucky. Totally nice people. Every time I call or drop by I'm treated not just as a customer, but as a friend or part of the family. These guys will definitely take care of you and your cars. Only 5 stars because Yelp only gave me 5 to use.

They are amazing. great price, good location, great customer service. I have 2 cars stored there…read moreand they never fail to make you feel totally comfortable about your vehicle being there, and I am a total freak about where my car is. I have to feel at ease with it and Jacob is awesome!! I definitely recommend Ace Storage

I used this storage place for about 6 months and it was FABULOUS! Susie the manager was so friendly…read moreand helpful in every way! She and her staff made it so EASY to move in...and to move out! It is clean, organized and so affordable. I highly recommend this place. Someone was always in the office and ready to assist. The billing was easy and effortless. THIS WAS A GREAT EXPERIENCE!

We visited Storage Master on 3205 Dutton Avenue on Thursday and met with the manager, Suzi. She was…read moreinitially friendly and helpful. She showed us a specific 10x30 unit we liked and quoted us $219 per month, compared with the $199 rate shown online for a generic 10x30. We particularly liked the unit's location and the fact that Suzi lives onsite, which gave us some comfort from a security standpoint. She also told us that, under a new California requirement, storage contracts must disclose the maximum rate a customer could be charged during the first 12 months. We appreciated what appeared to be transparency. Unfortunately, everything unraveled once we tried to reserve the unit. Suzi told us that, to receive the $219 rate for the specific unit she showed us, we would have to make the reservation online because the price would be higher if we rented it in person. The problem was that the website would not allow us to select or reserve that specific unit. My husband therefore made an online reservation for a 10x30 so that we would at least have a reservation in place, and then called to make sure it could be applied to the unit Suzi had shown us. Unfortunately, he was unable to speak with Suzi because she was not "on duty," so he was instead routed through StoragePRO's centralized customer service and an onsite employee named Danielle. Over the weekend, he was bounced between centralized customer service and Danielle. By then, the price for the same unit had already increased from $219 to $249. Danielle initially resisted taking a message for Suzi, insisted she could handle the issue, and then ultimately said there was nothing she could do. My husband called again on Monday. The price for the exact same unit had now increased again, to $279, just days after we had been quoted $219 in person. He again asked for Suzi to call us. She never did. I finally reached Suzi on Wednesday. Her first response was that "corporate" sets the rates and she could do nothing about them. After I explained that we had followed her instructions and tried to reserve the unit online immediately after our visit, but the website did not allow us to select that specific unit, she agreed to email corporate to see if she would be able get us the rate she initially quoted for the unit we wanted. She said she would get back to me early the next day. She didn't. When I had still heard nothing by that afternoon, I left her a message. Again, no response. So, within a few days: * We were told we had to reserve online to receive the quoted $219 rate * The online system would not let us reserve the specific unit we had inspected * The price for that same unit then went from $219 to $249 to $279 * We were repeatedly passed between centralized customer service and onsite staff * Multiple requests for a call back were ignored * A promised follow-up never happened * Even a follow-up message after that missed commitment received no response This was before we had even signed a contract or moved a single item into the facility. That is the biggest red flag of all. Once a storage unit is full, customers have very little practical leverage because moving everything again is expensive and disruptive. If this is how pricing and communication are handled before they have your business, it does not inspire confidence about what happens afterward. We decided to walk away and give our business to a storage company that actually seemed interested in renting us a unit, provided a written quote for the specific space we inspected, and understood that responding to and communicating with prospective customers is part of the job. Storage Master and StoragePRO gave us every reason to believe the pricing problems and communication failures would only get worse once all our belongings were inside and moving elsewhere became difficult and expensive.

Wow, if I could give 10 stars, I would. It was easy to work with the staff to set up the…read moreappointment, all questions were answered and the date of the move was convenient. My crew arrived on time given the distance they had to travel to my house. My crew was organized and went straight to work. They were friendly and worked well together. There was no wasted time, and they were incredibly efficient. The company will store my stuff until the big move out of the area. Looking forward to them coming back to get the furniture after my home sells. I've never used a moving company before, so I wasn't sure what to expect. My experience with Redwood Moving Company was seamless, efficient and pleasant. I highly recommend this company for your moving needs!! My moving crew gets high fives all around. Will see you again soon.

I've moved more times than I can count, and I can say without hesitation that this was the best…read moremoving experience I've ever had--by a wide margin. From start to finish, the team was exceptional. This was a two-day move, which can easily become chaotic or exhausting, but they handled it with a level of organization and professionalism that honestly made the entire process feel seamless. They were incredibly thorough--every item was handled with care, packed thoughtfully, and placed exactly where it needed to go without cutting corners. What really stood out, though, was their efficiency without ever feeling rushed. They worked steadily, intelligently, and with total competence, anticipating needs before I even had to ask. Not a single moment of confusion or wasted time--just a well-coordinated team that clearly knows what they're doing. On top of that, they were genuinely a pleasure to be around. Polite, respectful, and easygoing, they brought a great energy into what is usually a stressful situation. By the end of the move, it honestly felt like I'd spent two days with people I enjoyed having around--not something you typically say about movers. If you're looking for a team that combines professionalism, efficiency, care, and just great people skills, this is it. I wouldn't hesitate to use them again or recommend them to anyone. They didn't just meet expectations--they completely exceeded them.

We love Ms. Terri! She was communicative and flexible despite issues with a third party. She is…read morealso incredibly sweet. We'd work with her again in a heartbeat.

We are sad to be leaving after 9 yrs of wonderful, no drama service. We never felt that are storage…read morewasn't secure even through the 2017 fires. We were blessed that our unit was still standing after the fires because it was the only thing left of our family stuff. Terry and team were thoughtful and kind during those times. I would have no concerns to come back if I needed to. I highly recommend this storage location if you are looking for secure, clean, kind facility. They also have U-Haul trucks available for rental if needed along with packing supplies.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

Traci is just wonderful and super helpful. Great personalized and fairly priced place.read more

I've used Mentor Movers twice in the past year, and they've been consistently outstanding both…read moretimes. They show up on time, move fast, and actually know what they're doing--which is rare. I solicited multiple quotes, and off the top of my head I know they came in at half the price of Fresh Start Movers (PS stay away from them lol! They were horrible and so overpriced). White glove quality with Mentor Movers though (And I am picky lol!) The crew was professional, efficient, and handled everything with care. No dragging things out, no hidden surprises, no attitude--just solid, high-quality work from start to finish. They made what is usually a stressful process feel smooth and under control. What really stood out was how organized and quick they were without being careless. They protected my furniture, worked as a tight team, and got everything done faster than I expected. If you want movers who are reliable, efficient, and don't waste your time, Mentor Movers is the move. I wouldn't hesitate to use them again.

Overall great communication, wonderful crew, and fair price. Booked only 4 days before local move…read more Booked with David on phone who was patient with all my questions, and asked good questions about my inventory and needs. Zach called to confirm things day before. Day-of-move, the 3-man crew arrived right at the agreed time. All nice guys, friendly and professional. And fast! Move completed quicker than estimate. No damage/issues noted. Will use Mentors again, hopefully with same crew.