From the time I spoke with the Customer service agent, to the Sales Rep-Joel Tobias, I knew that I…read morewas going to contract services with this company. Joel was patient, kind and very knowledgeable on any questionable concerns that I had about my home repair in the crawlspace. The day of service, the crew came out on time and was ready to work. They also were very kind and transparent while working in my home. Winston was the lead contractor and he was definitely very knowledgeable too. I would recommend this company to anyone that needs mold remediation and encapsulation for crawlspace. I feel like I spent my dollar wisely and well. And yes, I think the pricing was reasonable as well. Call American Crawlspace today! Thanks again guys!!!

We are extremely pleased with American Crawlspace Solutions. We have had some settling issues ever…read moresince we bought our house and fixing it has been slowing working its way up our "To Do" list. Joel was super professional with his inspection and estimate process. He was willing to work around out busy schedule and gave us a reasonable quote for the work the most needed done to secure our foundation. The crew members that did the work were also extremely professional and competent. The crew leader (Winston) explained what was being done and what improvements could be expected and what the limitations involved were as well. We now feel confident that the main problem areas have been addressed and our hose is safe from future settling damage. Thanks Guys for a job well done. We highly recommend ACS to anyone needed work on their foundation. 5 Stars!

I had an excellent experience with my inspector. He was professional, punctual, and incredibly…read morethorough throughout the entire inspection. He took the time to explain everything clearly, answered all of my questions patiently, and made sure I understood every detail. His attention to detail and expertise gave me confidence in the inspection results. I truly appreciate his honesty, dedication, and outstanding customer service. I highly recommend him to anyone looking for a knowledgeable and trustworthy inspector. Thanks David!!

Very thorough work and always looking out for you! checked every box you could think and find when…read moreinspecting m the lowe property.

I had a great experience with Nick Stamathis from AquaGuard. He was personable, sincere,…read moreknowledgeable, and, most importantly, trustworthy. He took the time to show me the cracks in my foundation and clearly explained why my home would benefit from SettleStop Push Piers. I've been a customer of AquaGuard for four years, ever since they encapsulated my crawlspace. I've been very satisfied with both their initial work and the annual servicing since then. In fact, it was during one of these routine visits that the foundation issue was identified. I'm grateful Nick caught the problem early and put together a clear plan to stop the settling before it gets worse. It's reassuring to work with a company that stays proactive and stands behind their service.

Totally unprofessional! Given one appt over the phone and one 2 weeks later in the email…read moreconfirmation - nobody seemed to know what was going on. When I finally got somebody they told me they didnt care if I used them or not.

SHORT STORY: Hire Tri-State Waterproofing. I am sooo happy…read moreI did!! Everybody at Tri-State was simply FANTASTIC to work with. Ben came out and gave me a no-pressure estimate. Tri-State is family owned and operated. Everybody who works for them has been an employee of Tri-State for 15+ years. That says a lot, if you ask me. Their pricing was fabulous. Working with Amber in the office to get scheduled could not have been more simple. And then when Lalo and Andrew's crew came out to do the installation... it was phenomenal! They were so sweet and respectful of my home. They arrived on time, did a truly amazing job, and cleaned everything up neat and tidy. The work was done perfectly. Seriously - it was all top notch. I would recommend Tri-State to anybody and everybody. They are the BEST.

I cannot recommend Tri-State more highly! We had significant cracks in one of our exposed basement…read morewalls and have seen evidence of settling in our upstairs so we were concerned we had significant foundation issues. Mr. Logan came out quickly and easily identified the problems and was able to have a frank conversation about our needs and options. Originally we had contracted them for just part of the work we needed (the other part was non-urgent), but we're so impressed with the knowledge and professionalism of the team that came out to do that work that we immediately called back and contracted them for the rest. I am so happy with the finished product and was grateful for the their speed, integrity and communication throughout. If we we ever have similar project needs again, Tri-State will be my only call.

Very pleased with the service! We're in the process of closing on a home and were advised during…read morethe inspection that there might be foundation issues. While several local companies were booked out for two weeks or more, we were able to secure an appointment with this company within just one week. Their communication was excellent--we received two calls to confirm the appointment, a text the day before, and a final reminder the day of. They provided the peace of mind we needed during our Due Diligence Period, along with a clear report outlining what needed to be addressed and a helpful breakdown of next steps. Thankfully, the issue wasn't as severe as we initially feared. I highly recommend this company for their responsiveness, professionalism, and overall service.

I had a very bad experience with ESOG and would not recommend them…read more Below is the final email I sent to Chuck, Luis, and Jay which describes my ten year long experience with them. They ignored my email and never responded. Their contracts are vague and they have not honored their warranty. From: bart Sent: Wednesday, August 27, 2025 6:01 PM To: Chuck Irby Cc: Luis Cuevas ; jay.eastland Subject: Re: Move forward with Carbon Straps - Follow Up   Chuck,  In June of 2015 I hired you to fix the cracks in my wall. When you came out, I told you that I had been told by other foundation repair people that the wall was bowing and that they had recommended Carbon Straps. I asked you about doing block fill with rebar as I had instructed you to do on the previous repair that has held up well. You persuaded me that the problem was settling and that piers should be installed instead. After the pier installation, the cracks continued to get worse and I finally called the warranty people in 2019 and Keith Cunha came out. The cracks continued to get worse and I called you in June of 2020 to discuss. You said would order a benchmark test and that you would come to my house and look at the wall. You never came out to look at the wall. The warranty people came out a few more times but they kept checking the floor and I kept telling them the repair was for the wall. Finally in 2024, the wall was starting the shear and the cracks had continued to get worse so I escalated. Luis came out and I told him I had originally hired ESOG to fix the wall, not the floor. It seemed like he did not believe me so I asked him to confirm that with you. He later told me that you said you did not remember. I sent you an email asking you if you had confirmed this with Luis but you did not respond to my email. Luis said he would install the carbon straps for 1800 (maybe 1850) and that would basically be at his cost. Luis now says he does not remember telling me that. I wanted another opinion so I asked Randy Greene to come out about a month ago and said that if ESOG would install the straps for $1800 then I should do that so all the work would be under warranty with the same company. So, I reached out to you one last time with the hope that we could move forward and finally get my wall repaired correctly. Now, ESOG is not going honor the $1800 dollar quote Luis gave me so I am not interested. Back, in 2015 when I originally ordered the work, I had quotes that were less expensive. You said that your business was slow, so I went with you to help you out. Also, I trusted you and believed you would make it right if something went wrong, but I guess I was incorrect. You could have stepped in and straightened this out over these past years but you did not. I don't think you are the same Chuck Irby I knew 20 years ago. This work should really be done under the original warranty because providing the wrong solution should be under the "workmanship" portion of the warranty. I have tried everything I can to work this out with you guys, but it seems you have no interest in making this right. It is bewildering to me that you would prefer to get bad reviews, Better Business Bureau complaints, and Ga Secretary of State complaints when all you have to do is the right thing and honor the warranty and fix the wall that I hired you to fix 10 years ago. From reading other reviews, it appears many other people have had experiences similar to mine. Please let me know by close of business Friday (8/29/25) if you will finally fix my wall correctly and under the warranty at no cost to me. Otherwise, I will assume you are refusing to do so. I will tell the truth in my reviews and complaints with the hope that it may help prevent this from happening to other people. I trusted you guys and you let me down. Bart

I hired this company for a consult. The engineer's communication was subpar to say the least. On…read moremore than one occasion, I reached out to him for updates/developments and if I got a response, he would provide an excuse like a meeting taking longer than expected, having "projects to get out in the next hour" or the default, "I'll get back to you first thing in the morning" and then I never hear from him the whole next day or until I reach out again. People need to stop taking on more work than they can handle. There's no excuse to keep making commitments with customers, breaking them, and continuing on in silence after you fail to keep your word. Companies like this will slow your project down, but always send your invoice right on time and have the nerve to threaten you with a late fee as well as interest and legal fees if you don't pay them when they want to be paid. Time is money for the customers too, but they have no concession for you when they drop the ball and that's a shame.

From the owner: Licensed in Georgia, Florida, Alabama and North/South Carolina…read moreICC Certified master Code Professional

Had some concrete repaired around our home, and Craig, Jabari, and Fred were all very professional…read moreand friendly, and the work looks great. I would definitely recommend them.

Tim and Damion did a great job leveling our pool deck and adjacent sidewalk. They arrived on time,…read morewere very professional, and sought our feedback before completing the job. We would definitely recommend them to others.