I moved to the area recently and Ive been looking for places to get some services done like a wax…read more I called and the front desk let me know the wax lady was busy doing lashes and I would have to wait an hour or more. So I went home to take care of some things and waited for their call. They called me to come in and I basically said I'll have to get ready to step out since I was in the middle of applying a mask so give me a few minutes. I get there and what I walked into was an unfriendly welcoming from the nail techs, no greeting, no smile, just side eyes as if I was not the type of customer they wanted there. I dont know if its cause I had a hair cap on for my hair mask or because I was the only afro-latina in there. Even the customers were stand offish mind you thats not even the most aesthetic spa in the area. Zen Shu is and they weren't like this not even close. I told them what I was there for and I was told the lady left? 2x. Like what do you mean I spoke to you guys 20 minutes ago and you told me to come in. Then the lady from the front finally comes out says the girl "went to the store", that I will have to wait. Then proceeds to ask if I want to wait???? UH yess! I waited an hour for you to finish a service and I came outside like this, OF COURSE! You would think thats common sense. But no it's because the wax lady which apparently is the only one that does waxes there probably went home. Thats the only reason I can think of. So I waited maybe 5-8 minutes until I left and took my money to Beauty Spa, which is what I should've done in the first place. They were very attentive once I walked in, immediately stopped what they were doing and took care of me. I'm very disappointed in the latin community here, I worked in hospitality/customer service before so I understand the work behind it. But I was certainly not expecting this treatment after being called to come in. I absolutely hate wasting my time and today was a long list of to dos before I travel. They need to improve on their customer service as a whole. I would not be recommending my family or friends here at all. Theres so much better though you might spend a bit more, but care, hospitality and TIME is high on my list.

Good technicians. Been a few times. Last 2 occasions I felt like they booked my services knowing…read morespecific people weren't coming in to keep the business.

This is the place to do your nails. I was around the neighborhood (Im from Long Island) and look up…read morefor a good nail salon on Yelp that is open on Sunday. Look at the reviews and the stars it has and made my appoiment hopping the do a good job. Guess what?? I love it!!! Maria did my pedicure and Gladys did an awesome job on my SNS manicure. Im definitively coming back for more :) Place is clean and cozy, it even have a small play area for kids. Staff very friendly. Have plenty of color for SNS.

Nail salons are a dime A dozen but Queens Nails are in my top 5. Great service!. Clean. Nice…read moreatmosphere.

The service here is top quality ! They were all very sweet and had a wide variety of colors to…read morechoose from. I had gabby as my nail artist and she was very sweet and double checked to make sure i was satisfied with my result would 10/10 recommend!!

I have been going to Natural Nails for years. Very pleased with service and environment.read more

I come here and get my Gel pedicure done every 2 weeks .. i am very fussy with my nails and when I…read morelived in queens I had my go to place so moving to Westchester it was hard to find a place that was clean and did my nails perfect . I walked in this location a few months back just to see if it was and good and I was hooked . It doesn't look like much on the out side but if you want good quality work done on your nails this is the place . Not to mention there prices are very fair

Trash , overpriced , unprofessional and unable to write a simple J and add butterflies. The…read morebutterflies started to peel off within the hour and they charged me 100

Amazing experience. Sara and Susie were absolutely wonderful. The service was very relaxing,…read moreprofessional, and exactly what we needed. The quality and attention to detail were excellent, and the atmosphere was calm and welcoming. We will definitely be back and highly recommend this place.

Just left. Had a UV fill-in. Price posted on price list was $55 for UV fill-ins and $70 for French…read moreUV gel fill-in. When I was finished, they charged me $70. They said it was $55 for the fill-in and $15 for the UV gel polish. The $15 extra charge was not posted anywhere. I know someone who was there recently and she said they charged her $60 for a set of UV fill-in gels with polish. I guess they make up prices as they go along and when they can get away with it. The one thing they didn't realize is that I live in the neighborhood, shame on them, and I will stand spread the word. Over all my nails came out ok. I'd give her 6, gel is a little thick at the tips, The one thing I liked was I walked in and they took my right away. Hmmmm not busy at all...on a Friday?!!!

I had a wonderful experience at this salon! The space is modern, stylish, and very welcoming. The…read moreatmosphere is relaxing, and the entire staff is friendly, professional, and genuinely hospitable. A special thank you to Alicia for my pedicure. She was attentive, skilled, and made sure every detail was perfect. I am very happy with the results! I was extremely satisfied. It was performed professionally, thoroughly, and with great attention to detail. Everything was done perfectly, and my feet felt amazing afterward. I highly recommend this salon and look forward to coming back!

I love this facility. It is like an Oasis spa Allan was amazing. He listened to everything that I…read morewanted the length and the shape were perfect and I wanted these viral glass nails, and I got exactly what I want. I'll definitely be back.

Updates on my toenail infection caused by a pedicure that I got on April at Hua Hua Sunny Nails…read moresalon. please see the photos!!!! I had my third appointment on June 16th. This time They prescribed me Cephalexin to stop the infection from spreading. I will definitely lost my toenail, I am unable to run or wear close shoes because it bothers me. I can't believe I am in this situation all because a pedicure. Please do your research before you put your health at risk. Hua Hua Sunny nails salon replied to my previous posted. When I called there were no communication because when I called she kept saying that she didn't speak English. I am in the process of an official complaint with the health department. what happened to me should not happen again.

Horrible Customer Service very rude. I came in there to find out the prices. Wanted to take a…read morepicture and they were very nasty. How do you expect to gain customers when you're rude? Customer service services key when running a business.