Eric does a great job on classic cars. He has done most of the mechanical work on my barn find Alfa. Head gasket, valves, air conditioning etc. done right the first time at a reasonable price. read more

I am so glad to find Patterson Automotive. I have a 2005 Saab 9-3 and it has 200,000 miles and the air conditioner wasn't working. I called Patterson after reading about them online, and they were all very friendly and genuinely interested in the car and its history. They fixed the AC by adding coolant and didn't detect a leak. Eric, the owner, after looking over the car at my request, fully explained everything that needed to be done to get the car in prime working condition and gave me several options. I decided to spend a little bit of money to help me get another 100,000 or 200,000 miles on my old Saab. I felt like the communication was great and the prices reasonable, and now I feel like the car is running better than ever. read more

I've been going to Eric and Co for a year and half for my 2005 Aero 9-5 and have been thus far pleased . I only wish they were closer, but that is not their fault. Eric thus far has always fixed the problem and if it recurred he did not finagle extra costs like so many shops will and do. Eric also evidences skill as a real mechanic, not just a techie who hooks your car to a computer and then leans on that only. Some problems ARE mechanical and not merely sensor-themed, and only a true mechanic can uncover this fact and go th distance to address it without breaking your bank. His crew is amicable and have always honored appointment times, especially for those of us who are older, who come from afar and can't afford a day or five without our cars without panic. I highly recommend Patterson Performance. read more

I've problems with my car about 6 months ago. I bought it to Firestone to get it fix. After they fix the air condition condenser. My air conditioning blows hot and cold air at the same time ( my air conditioning works fine before that) I took it back, they said nothing wrong with it. I waited until the weather warms up and turn the air on again it still blows outside temperature and cold air at the same time. I took it back the second time. They replaced the vent door or whatever flapping unit. The next day I got it back the heater blows cold and hot air at the same time. Which was working before I brought it in. I have to ask my client for a good Mechanic and she told me about Eric performance. I came to Eric, he worked on the condenser, I asked them what's wrong with it and they told me some hose needed to be replaced... Eric fixed it. However, I felt that they are overcharged for the services. They charged me $1200 for fixing the condenser (the brand new condenser cost under $150, I looked up after learning how to fix cars and it's super easy to do, it's probably take an hour the most for professional, which means they charged me $1150/hr), ( and $500 for two tires) they probably not replacing the parts with new parts. I asked then to do the inspection, they charge me $130 for inspection. the day after I got the car back and drove it to the WA, on the way back, the car stalled and died on the way back to Raleigh. That's when I looked under the hood, the battery acid was spilled all over and pretty messy but Eric failed to tell me about it. I paid for the inspection and I don't think he did the inspection bc he would've told me about the battery problem . I had to bring the car to another mechanic to fix the alternator and replaced the battery. The new mechanic told me that the radiator was not put in properly after the air condition condenser was worked on and could be dangerous to drive around. I brought the car back to Eric and asked him to give me a state inspection paper but he told me he didn't do that, he just do the general inspection and charged me again for state inspection after he worked on it and I've paid for it. I told him that I ask him to do the state inspection, he state that is separate and charged me again for state inspection and charge me more for attached the radiator mount. I told him, if you guys put them on right the first time, I wouldn't have to take it back and have you guys to redo them and told them that I will not pay for the labor so they manage to squeeze another $35 for the brackets and inspection ...I was spent approximately $2500 ( in cash) after it said and done and they are greedy and nickel and dime me for every single thing. I would've come back but I felt taking advantage of and not coming back ever! After this event, I've learned everything I needed to know about my car, I tuned up cars, fixing brake actuators...because I can't stand rip-off mechanic like these people. I've had too many bad experiences with greedy and dishonest mechanics. It's hard to find honest people in this business but these people clearly taking advantage of me and people needed to know who they are before taking your car here. I'm shocked that some of the reviews says that they are honest. I wish they were, so i don't have to write this long ass review and i would've be their lifetime customer read more

Hey their phone line was cut. Everything is going strong there. Good service - lots of Saabs. read more

Patterson Performance is the "go to" shop if you have a Saab! They know their stuff when it comes to Saabs (and I learned that they are one of three people between Raleigh and Chapel Hill who have the computer system necessary to do many services on them). -- I learned this the hard way when my Saab broke down last week. Their pricing is fair. I wish they had more convenient hours, but when you own a corner in the market, you can do what you want. Their hours are 8-5 Monday through Friday. They were relatively quick considering the fact that they had to order a part for the car. Eric and Kathy bent over backwards when I rolled in there on a Friday afternoon desperate to have a car over the weekend (we only have one vehicle). They worked really hard to fit me and and at least diagnose my car to see if it was a quick adjustment on the computer to get my car working again. Unfortunately it wasn't. They have two ASE Certified Master Mechanics on staff. This is a huge plus and something you don't come across often. Overall I liked the shop. I'll use them again. If you have a Saab in Raleigh, Patterson is the place to go. Don't waste your time with other shops. These guys have the equipment and expertise to get right to the problem and fix it quickly! read more

There's no better mechanic in the triangle than Eric Patterson.

I really can't say enough good things about Eric and Patterson performance. Family of five and we take all of our cars to Eric. He is honest and reliable, and I drive my car down from Arlington, VA to have him check it out because I know he will not rip me off. It's hard to find a great mechanic but Patterson performance is as good as it gets! Can not recommend it highly enough. read more

Initially I took in our Saab for service but now I've taken my other cars too. Amazing competence and integrity as well as good pricing keeps me coming back. Attitude and customer service is the best bar none I've experienced. Steve W. read more

Top quality work, fair pricing. Been a customer of Patterson for many years, they are honest and reliable. Never "create" repairs just to make money. Work is done right the first time, I've never had to return for something to be redone. read more