I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

To be honest, though Dr. Barton lacks in personality (he once told me to shhhhh....literally after…read moreasking a question that couldn't be answered by a nod and making me feel bad about it and of course, I'm thinking, don't ask me a question and then scolding me for trying to answer it to be polite, yikes) Anyway, he's an amazing Dentist and it's the best crown I have ever received. HE does deserve a full five stars, based on his work and craftsmanship and that is all I ask for, I'm not here to make friends with him. But today I was super upset, which is why there's three and not five stars: My daughter has now reached the age where she's no longer on my dental insurance and even though I was extremely clear on where we are, I was told by the front receptionist that she absolutely cannot do this appointment without having the "very important, super expensive full spectrum x-ray". Coming to find out, that is absolute BS. My daughter's teeth are perfect, she's not cavity prone and knowing that the receptionist who tried to book this expensive appointment is fully aware of all those details. Knowing that as well that there is not insurance or much of it, that should've never been "sold" to me, especially given the fact that I told her we no longer have insurance for her. I wanted to get her one more good dental check up before she moves to Seattle and we don't know how long it will be for her to find a good dentist there. So don't take me wrong. Dr. Barton, as far as his work and skills, is amazing!!!! But I am shocked and sad, his receptionist/ appointment maker is so incompetent and non caring. When I got home and I talked to my insurance, they actually called her themselves while I was on hold, to find out that yes, there are benefits paid from the regular insurance. As I tried to tell her, that I think they would. Sad that she insisted the appointment couldn't be w/o that extra expensive x-ray, that our insurance wouldn't cover anything, etc.... So in a nutshell. I am outraged. You need a great dentist, Dr Barton is still your guy (I do not want to add insult to injury). If you need your teeth cleaned, his dental assistants are amazing (I am sad I can not remember the name of mine because she is soooo good and thorough). But boy, if you need an appointment, just be sure you are not sold on services you don't need. Greed is a sad betrayer. I am very disappointed and at this time grateful for my insurance (GEHA) for straightening the front desk person out. For that she made me feel I could not book this appointment for my kid w/o the (Not needed $300) x-ray!!!! OUTRAGED

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

Always great, only issue is how long it can take to make an appointment. Sometimes they get me in…read moreright away, sometimes it's 5-6 months out at the minimum. Otherwise, a great place.

As someone without dental insurance, visiting the dentist can often be a source of stress and…read morefinancial worry. However, finding West Richland Family Dental has been a huge relief. Your office membership discount plan has made necessary dental treatments genuinely affordable for me, removing a massive barrier to my health care. Recently, I had to undergo a few root canals under the care of Dr. Josiah Clements. While root canals are rarely anyone's favorite procedure, Dr. Clements and the entire dental staff made the experience as comfortable and pain-free as possible. Their professionalism, patience, and gentle approach put me completely at ease. I am so grateful for the high-quality treatment I've received and for a practice that looks out for uninsured patients through fair and accessible pricing. Thank you for taking such great care of my smile.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Yikes. One and done for me. Weirdest dental experience of my life. Dentist called my old dentist…read moregay. Sat and talked with his assistant about his wife becoming Catholic the ENTIRE time he filled a cavity. Super weird vibe. Gave off... mania. Never going back. Soooo awkward.

Good dentist and staff, friendly and accommodating. I was having problems with pain from a tooth…read moreextraction, and they brought me in and made sure I was comfortable.

So disappointing, this office went from extraordinary to mediocre. I was one of the first patients…read morewhen Dr. Cantu opened this office years ago. They were very caring and personable. Last month, had my six month cleaning and annual xrays. Waited 30 minutes to get in and a doctor could not even find time to review my X-rays and give my teeth a quick inspection after my cleaning. It is time to move on.

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!

They were professional and friendly. I was at ease there. I would recommend them due to the fact…read morethat they can schedule you quickly.

Fantastic staff. Dr was great. I had a few cavities filled and it was faster and much easier than I…read moreanticipated.

Best kids dentistry in the tri-cities! The office alone is worth the visit! Surf themed with a…read morefish tank and surfboards they also have a fun little tiki hut playhouse with slide! I have six kiddos and they schedule them all at once and we are in and out within an hour! They are so sweet to all my kiddos, and work so well with my apprehensive ones ! All the gals on the office are so fun! When last in they were having a little summer celebration and kids got to pop balloons for a prize ! My kids all loved it! (3-13) giving the kids little coins at the end is the highlight for my crew, and actually makes them look forward to their next visit! We have seen all three Docs and they are all professional, kind and great with kids! I was so impressed with the princesses Dr. Hamilton could name! My 3 year old daughter was so thrilled ! Do yourself a favor and trust no one else with your kiddos teeth and take them to smile surfers!

The dentist (Dr. THOMPSON) was super great with my daughter and very friendly. Probably one of the…read morebest visits we've had. The staff was also friendly and fast.