Got a phase 2 haircut here with FredrickW, he was very nice and kept up good conversation. I was getting my hair cut from midway down my back to a little above my shoulders, basically a bob, and I think it turned out great! read more

I want to start by saying that my student stylist, Diasia, was wonderful. She was knowledgeable, attentive, and really listened to my hair needs. I felt comfortable with her throughout the service and was very pleased with the care she provided. Unfortunately, my experience with the front desk staff, specifically Lae and Cicily, was much less positive. At check-in, I greeted Lae and asked how she was doing, and her only response was a very stark "blessed," which immediately came across as unwelcoming. My checkout experience with Cicily was even more uncomfortable. Her greeting felt sarcastic, and she proceeded to question Diasia about the timing and cost of my service in a way that felt unnecessary and condescending, especially considering the instructor had already reviewed and signed off on the quote that was presented to me. I understand that this is a learning environment, and based on my experience with Diasia, there are clearly very talented and capable students at Paul Mitchell Dallas. However, the front desk is the first and last interaction clients have with the school, and unfortunately, those interactions made an otherwise positive appointment difficult to enjoy. Customer-facing staff should be receptive, professional, and accommodating. I would absolutely recommend Diasia based on the service she provided, but the front desk experience would make me hesitant to return. read more

First of all, you really can't get a more affordable service these days. My haircut was $15 plus tip. FYI allow plenty of time, the students need more time. My relatively simple cut took more than 2 hours--they do warn about this in advance. My stylist Alex was super nice & I think the cut came out fine. Exactly what I was looking for at this price. She was very good about getting as far as she could & then finding a supervisor when she needed a little help. I'm taking off a star because I waited in chairs for about 15 minutes after my appointment time. Also at the end they asked if I wanted to get cash back for my stylist & I got confused & the girl at the desk acted pretty impatient. So FYI in case you also get confused, if you want to tip on a card, they make you get cash back to give them. read more

Inexperienced Student, Unhelpful Instructor. Avoid. I came here hoping for a decent color and style based on past good experiences with the Paul Mitchell brand, but this location was a huge letdown. The student was unprepared, and worse, the instructor was unable to help. The entire process was a struggle. My Phase 2 stylist: 1. Needed help mixing a standard hair color. 2. Applied the dye so sloppily that it stained my forehead and neck. 3. Used the wrong size curling iron for my hair type. 4. Couldn't create a curl with a flat iron, instead just crimping my ends. When I finally asked an instructor for help, she also could not demonstrate how to do a simple flat iron curl. It was baffling. How are students supposed to learn if the teachers don't know the basics? The entire experience was frustrating and a waste of time. I will not be going back. read more

I had a amazing visit with kydalyn today she is the best hair stylist I have ever had

I had the best experience with DiAsia. I came in for a basic wash and flat iron. I left with a new layered bob silk press.. Everything went well. Diasia was excellent. Nice vibes and also the instructor MS. Bree was hands on with helping with instructing on my cut. The entire visit with the staff and students was excellent. I'll be back. I also love the products.... read more

Honestly the best haircuts I've had in about 10 years (and 4 cities). I like letting the stylist create what they can without basing it on me than my hair type and face shape. I'm sticking with this place!! read more

I went to get my hair straightened and I have thick curly hair so usually it's hard for people to get my hair silky straight but I was so impressed with the way Jania got my hair silky and bouncy. Since then I have been going to Paul Mitchell to get my hai straightened. Thank you Jania for always taking care of my hair read more

Dakota & ms. T were amazing // love my cut for sure coming back. Good energy & music alsoo - especially on a Friday Give ms T a raise - Dallas location read more

I had Hailey cutting and hair and Sol ( I believe was her name.. I'm not sure how to spell it) very wonderful service and people. Super kind and patient. I was getting my long hair turned into a short bob cut with bangs! So I was super super nervous but they were so kind and knowledgeable. Helped me understand what got my face shape most and even taught me how to care and style my hair. Vibes were immaculate, other students were very sweet too and also customers! I went around the evening time, even though I went towards the end of the day they had sooo much energy and expertise. All of them are super professional and I just cannot get over how awesome this place is. Forever grateful and thankful. read more

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Amazing school! My daughter loves it here. During family week she was able to do my hair and it was such a great experience. Everyone is so nice and professional. They are definitely teaching these students not only how to work in the industry but also how to treat their customers. I loved the location inside as well. Washing my hair is always my favorite part of getting a haircut and this time was wonderful!! The head/scalp massage was amazing!! Definitely recommend this school/salon if you want to do your hair/cut/color/treatment. You won't be disappointed!! Check it out. read more

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the service was good especially since this is a school. my problem is with the extremely rude and disrespectful front desk receptionist in the pm. she gives attitude when people are checking in or out. she is on her phone more than helping guests and just all around unpleasant. i dont know who thought having her as the first face you see at paul mitchell was a good idea, cuz its definitely not. read more

I had Bailey today and she was amazing!! Great place to go for an affordable haircut.

I was not as satisfied as I usually am. I went in on Monday 3/3. My appointment was at 10:30, but no one was up front for sign in. So I had to sign in a few minutes late when a person appeared up front . As far as the haircut, the young girl named Jade was impressive since she is a phase 1 student and did lot have to constantly be corrected by her instructor. She did excellent work. But it was her instructor that said that because of my face shape and the density of my hair, he would not go shorter. I wanted it to be shorter because not much length was taken off. So it was the advice of the instructor that I was unhappy with. I just need to start getting my hair cut elsewhere . This place does not seem to care much about their clients anymore . read more

Paul Mitchell School in Dallas is clean and the students are courteous and professional in their treatments. I love the smooth jazz playing in the background, and our technicians were detailed and thorough. We met a couple of Chicago transplants amông the staff here, so we enjoyed fun conversations while getting great manicures and pedicures. We'll be back for monthly visits!! read more

Gabriella was amazing !!! She can do any type of hair! Her vibe was great !!!! She asked me what I wanted and she delivered!!!!

Such a amazing experience can't wait to see our daughter start. They are above and beyond amazing

I had a great experience while in Dallas (Carrollton) metro area. I had some free time during my birthday week visiting my daughter (had to work). I called for an appointment and they were able to get me in for a cut and color. I was grateful since it had been awhile for either. I was a faithful Paul Mitchell patron in Memphis and moved to Bryan-College Station a couple of years ago, so to find out there was one close to my daughter, it made my day! read more

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Front desk girl had a terrible attitude and fully disrespectful to my hairdresser who just spent 3 hours on my hair due to her learning. I truly never wanna come back bc that front desk girl was so rude and was not kind. But I will for the wonderful girl Anna who did my haircut. read more

I scheduled an appointment for a blonde balayage. I walked away as a platinum blonde just like I wanted. It is a school so expect services to take a while. My balayage took 6 hours. The salon is clean and the stylists are friendly. It's a loud environment with salon chairs lined up. Overall, a good experience and felt like I was in good hands with the student stylists. read more

Wonderful. 10/10. Took a bit longer than a normal salon would but you can't beat it for a $15 haircut.

Professionalism, high quality of service, nice people and atmosphere. I feel great and will come again soon! Recommending to everybody!

I'm honestly really disappointed with my experience. If you're not confident in doing a specific haircut, please don't offer it -- it's frustrating to leave the salon feeling worse about your hair. Not only was my haircut poorly done, but my mom's also didn't turn out well. On top of that, basic things like wrapping the towel properly weren't even done right. Our stylist, Nicole, really didn't seem prepared or skilled for what we asked. Do better. read more

I went in to get my roots colored and my highlights touched up since they had grown out. I was not happy with my initial results- everything came out super dark and I specifically mentioned that I wanted bright. Madeline, Jessica, and Daisy were super understanding and did a color correction and put in a lotttttt of work to get my hair back towards what I had originally wanted. They really handled everything quite professionally, excellent customer service, I'll be back for a hair cut and blow out in the future! read more

Paul Mitchell The School Dallas - Color after correction, exactly what I wanted, very happy. - Hair Salons Near Me - Carrollton, Texas

This is my go to place! The instructors are wonderful and keep students on track to prevent mistakes, AND it is great value for the money. Plus I feel like I am contributing to someone else's learning at low risk to myself. Sometimes it takes a bit longer but the end result has always been the greatest reward! read more

Paul Mitchell The School Dallas - Hair Salons Near Me - Carrollton, Texas

I wish I could give this beauty school more stars, but I can't. The only reason I am not giving this location two stars is because the student (Lele I believe) was incredibly kind and friendly, she did everything to make me feel at home. I came in wanting a long asymmetrical bob with blunt bangs. My friend had her hair cut at this location and the tier 2 student + instructor she got gave her a beautiful lob and undercut. What I got was a standard bob with a little less body in the back and uneven semi-layered bangs. The reason I am discontent is that the student communicated the hairstyle I wanted to the instructor and she completely disregarded her. She began to snip away at the front of my hair, which I specifically asked to not cut as I wanted the graduation to be as dramatic as I could manage. My glasses were off so I trusted the instructor not to do that, or at least check in with me to make sure she wasn't trimming too much. So imagine my surprise when three inches of my hair were cut off and I got uneven layers all around the middle and back when I put my glasses back on. People have told me to avoid beauty schools for the reason that instructors are much too heavy handed and ignore their students and do not ask the customer what they want. My friend who is a stylist told me later that asymmetrical long bobs are best left to a master stylist, and students (and I guess instructors) are only taught 3 main hairstyles and cut variations. And that would have been fine...if the haircut I requested was too difficult, I should have been told that. Not have my hair chopped and then have to regrow it back and buy extensions to at least make myself feel better. read more

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I gathered the courage to return to Paul Mitchell. One poor experience should not justify writing this place off. I just knew there were more good experiences to be had. Made my appointment 2 days in advance, with plenty of time options to choose from. My appointment was with David, and I was immediately impressed with him. As our appointment progressed, it became obvious that David was a little nervous. He expressed being more acclimated to men's cuts. I was not ready to run for the hills, because his educator, Nina, was along side the Entire way. Nina was incredibly patient, well-spoken, and had my full trust. She led him, corrected, and made sure I was comfortable. Together, they provided a detailed, well-worth service, that I would return for. read more

Worse service and staff. I waited for over 30 mins while they were just in the back curling each others hair. The girl who cut my hair was close to graduating. I added for a trim and one length. She could didn't even know how to wash or brush my hair properly. She didn't even section my hair and just cut it. It's all uneven. She was more concerned to bitch about her life and be on her phone. They wait for you T the door so you have to tip them. I now have to spend double to have my hair fixed. Don't ever go here. Extremely unprofessional. read more

NO CHEMICAL SERVICES FOR ANYONE UNDER 12...WAIT NOW IT'S 16 AND UNDER... ... SORRY... WE MEAN NO ONE UNDER THE AGE OF 17! I booked an appt for my almost 16 year old daughter to get highlights. After taking her back, an instructor called me up and said they no longer do chemical services on anyone under the age of 17. This is a bazar rule and surprising considering she has gotten highlights at the Aveda School and Ogle in the past few years and we've never been questioned about her age. After leaving, I checked the website and in one section it states "no chemical services for anyone under the age of 12" and in another area it says they "only offer chemical services for people 16 years of age or older"' Which is it? I'm being told 3 different things here! if there is an age requirement for specific services, a birth date should be required to book services so people don't waste their time. My daughter will be 16 in less than 3 months and was refused service. She left in tears because she was looking forward to getting her hair done before an event and now we need to find somewhere else to get it done in the next couple of days. I don't know why she was even questioned about her age! She is a sophomore, has a job, will be driving soon and had her parent there. It seems to us they just didn't want to do the service we scheduled. Huge waste of time! read more

I'm really glad I found out about the option of saving about 500% on hair cuts and services (seriously though I used to pay at least $150-$300 for color & cuts in the past) but thanks to beauty schools I can get more regular trims for less than $20 usually! I wanted to rate this school more but I feel that compared to Aveda the instructors seem a bit less communicative or maybe the students are more shy, less confident or just assume they know what they are doing (or are scissor happy!) but EVERY stylist is different whether in school or a salon. Luckily the supervisor always double checks their work even if they don't and will go in and make actual adjustments as necessary. I recommend for simple services like deep conditioning treatments etc, I would request specific students if you want a specific style etc because some are more "passionate" about certain things than others, so ask ask ask! read more

Paul Mitchell The School Dallas - Mom got color done - Hair Salons Near Me - Carrollton, Texas

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Do not recommend using the student services. Highly unprofessional and unorganized. Eyelashes popped off after an hour, highlights didn't lift and turned orange. Extremely loud music blasting (student said every Weds tradition) Misrepresented student. I booked phase 2 but was assigned phase 1. Seven hours for highlights and haircut. read more

Well, I tried to give them another chance today. My last visit was confirmed on the phone, but when I got there, they had no appointment booked. I waited for over 30 minutes before I just decided to leave. Today, I got there and waited just a short time before someone came and told me that the level 2 I had an appointment called in and that I could wait or see a level 1. A courtesy call prior to me coming would have been so helpful! We could have rescheduled prior to me making the drive there. Sorry, but they lost one customer for sure! read more

PRETTY SURE THIS PLACE GAVE ME LICE Went in for a haircut on 05/17/22. I used to go to the Paul Michell School in Temecula CA all the time so when I discovered Dallas had one as well I was very excited to live close to one again. I was a little disappointed with my haircut. I asked for layers and 'more movement' which I was given, I just think the layers were a little too long. Not a huge deal, hair grows back. I noticed my head started to get itchy a few hours afterwards, I just figured I was having a reaction to the shampoo they used as I don't use PM products at home. 05/24/22 Still very itchy a whole week later! Washing my hair in the shower, stared finger combing through my hair and I see 2 lice on my hand!!! Super disgusted! I don't have kids nor do I hang children or anyone else who's had lice recently. This place has ruined the Paul Mitchell experience for me. read more

Worst customer service I've ever received from Michelle who is the supervisor for customer service (from what she told me). Had called her immediately the next day due to a wax job that was not fully done, and wanted to give a chance to Paul Mitchell school to correct it. Had taken pictures of the wax job as well (with the time stamped on the pictures) and emailed it to Michelle as she requested. I don't get a call from her until a couple days later, where I had left the country for work, in which I had stated in my message to her before leaving in taking care of the issue before I leave. I get back into the country and was told she won't do anything. Funny enough she hangs up the phone on me. Was super surprised she was the supervisor of customer service at Paul Mitchell. Had asked for her supervisor in which she said, she was the one. It's funny since I had also emailed her, she never got back to me, and I had to call twice in even reaching her in different weeks. I've been a long time customer at Paul Mitchell at the Austin, TX branch. And my friends and family have been going to PM to help out the students in getting experience. With this recent experience with Michelle, I don't know if I'll be going back ever again. read more

Paul Mitchell The School Dallas - Bad Wax Job - Hair Salons Near Me - Carrollton, Texas

Genevieve helped my hair go from bleaching mistake to fabulous red! Amy is an amazing teacher! Overall an amazing experience! I will be going back to Genevieve for my hair from now on! read more

Paul Mitchell The School Dallas - This was me when I tried to bleach my hair - Hair Salons Near Me - Carrollton, Texas

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Last hair cut not so good and did not have phase 2 available. They are Not making appointments for Saturday but overall good fun time, good highlights, good products, good facial & fun kind people. Almost same price as salon for highlights. I'll go for the fun time. read more

Do not recommend this place whatsoever. I went in with a faded blue tone on my previously highlighted hair. I asked for a color remover and highlights. With the direction of an instructor they covered my entire head, scalp to tip, in bleach. This isn't at all what I asked for. They then did a toner. She had to take me back to the wash bowl because she kept leaving product in my hair. When we began to dry my hair I noticed how yellow it was and commented that I didn't like it. They said it would lighten as we dried it. Once it was dry I mentioned it again. They said to use purple shampoo and it would be fine. They used barely any product and I left with frizzy yellow very unnatural looking hair. It was fried. It's so dry and frizzy now. It feels like hay. I called the next day and complained and asked for a refund. They said they don't offer refunds but would fix it if I came back within 7 days. I started that process and was told a supervisor would be calling me. That was 5 days ago and I have yet to get a call back. For $103 I got fried yellow hair. The girl also never replaced my towel under the cape and after the first wash my back remained soaked. I got home and realized my clothes had been bleached from the towel. read more

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I went to Paul Mitchell and had the most attentive and above and beyond attitude team member. Jenny from the "Paul Mitchell" block is amazing! She is my go to gal there. And the Instructor Brian is a leader by example and literally helps hands on and not just directs!! The whole staff and team members are super friendly, ready and willing to help to make sure you come out feeling satisfied! They are truly chasing perfection!! read more

I was thoroughly surprised how positive my experience was in getting my hair cut and colored (for the first time) here! I asked for an advanced student and was kind of nervous how it would go, but Michelle was awesome! She gave me exactly what I wanted-- a subtle balayage look. She was very sweet and personable. I told her that once she graduates from the program I wanted to go to her for all my hair coloring needs, and we exchanged numbers immediately. Thank you Paul Mitchell! read more

Paul Mitchell The School Dallas - Hair Salons Near Me - Carrollton, Texas

I had just moved to the Dallas area when I realized that I needed to get a haircut and wanted a fresh change to my hair color after years of growing it out. After remembering the experience that my friends have had at other Paul Mitchell Schools in New York, I decided to go to Paul Mitchell The School Dallas and was able to book an appointment for the same week. Upon arriving at Paul Mitchell's, I was greeted with a warm welcome and immediate sense of professionalism. There was uplifting music and the students were hard at work with their customers. There was no sense of negativity in the room and I immediately felt at ease despite being afraid I would look like a Beauty School Dropout like Frenchie from Grease. I was introduced to Alice who was my primary stylist for the day. While most salons wave off after seeing an initial inspiration picture, she referred to it throughout the appointment and constantly checked in with Amy, her teacher, who acted as support throughout the process. As someone who knows very little about hair, Alice spent the appointment explaining each step of the lightening process as I went from a honey blonde color to platinum. She answered all of my questions and even brought a book of hair colors down to explain the process of how my color would be shifting from one to the other. She checked in with me, providing me with soda from the vending machine, and kept the conversation light as we spent the next five hours together. Amy, too, would join us and assist when Alice had a question. Their interactions showed the learning environment that Paul Mitchell's fostered and other stylists often stopped by my station, asking questions so that they, too, could learn about my process. Natalie also assisted in the coloring and was excellent at providing feedback at the areas that needed to be touched up. After several hours, my hair transformed from tired and uneven locks to a beautiful hairstyle that encapsulated my dreams to have Game of Thrones inspired hair. When I returned from the rest room, I walked out to the stylists all praising me and making me feel more confident than I had in years. I was blushing as they all praised my hair and the work that Alice had performed. This was the best hair experience of my life. I am looking forward to my visit with Alice at the end of the month for touch ups and I'm excited to continue to support such a great institution. I have no hesitation about recommending Paul Mitchell's and I'm looking forward to working with Alice again. read more