I have been seeing Dr. Elmi for all of my endodontic needs since she was working at another office in Brea (that was in 2016)! I cannot believe I have never left her a review! I am your typical adult who avoids dental work because of bad dental experiences in childhood, so I needed two root canals when I first met her in 2016. I was terrified, turned out I also had an abscess, and she made two root canals and an abscess seem easy. No complications, out of pocket was more than doable for me (a public school teacher), and most important, she was gentle and kind. UPDATE 10/2020: Fast forward to 2020 during the pandemic and I'm pregnant, cracked the crown the dentist placed on Dr. Elmi's beautiful work, freaked out and tried to contact the dentist, but only Dr. Elmi cared to respond that Sunday evening. And only she cared to have me come in to assuage my worries that I would not swallow a shard of tooth and hurt my unborn child. She cared to file down the sharp edges until I found a nearby oral surgeon (I'll have to write his review next, great surgeon) who handled the rest. UPDATE 12/2025: In 12/2025 I cracked a decades-old filling on two teeth on the other side of my mouth. Went to a local dentist, and they saw two cavities that needed to be filled. I was in pain for a week and a half after that dental visit. The temporary crowns they did were so bad I had pieces of them stuck in my gums. They referred me to see an endo because of tooth #19, so I went straight to Dr. Elmi. Thankfully she is who she is, which is a dedicated, detail-oriented, compassionate human being, so she took the time to see why I was responding differently to her testing surrounding teeth. Come to find out tooth #20 needed the root canal. I had mild discomfort the day after that procedure, but I can see why. When I sat in the chair for my procedure, she asked me if I ate, and I hadn't, so she gave me Tylenol to pre-treat instead of Advil. The procedure was so gentle I still can't believe it. Afterwards she gave me this amazing super soft toothbrush to use around the area, and this homeopathic gel to apply if desired. It really helped, and these personal touches (in addition to being in the best endodontic hands in the world) are why I will never go anywhere else. I am also so grateful for how she conducts her business as well. Erik, the gentleman at the front desk, is amazing. Right after he checked me in he provided me with an estimate for the procedure. I really appreciated the fact that it was given upfront, because that day in particular my husband and I had made another large purchase, and I was limited with what I could pay that particular day. Erik went out of his way to help me that day, and people just don't do that anymore. Also, even though I've had a root canal before, I was still terrified. Karen, the Hygienist I believe who helps Dr. Elmi, is one of the sweetest people I have ever met, and talking about our kids took my anxiety down about 10 notches. I appreciate people like Dr. Elmi more than I can articulate. If she ever changes careers, I will just get dentures! read more

I called for an appointment and was pretty rudely responded to over text message and turned away saying they had nothing for me to help me at all. Most places would still offer some assistance or recommendations, but Erik from this office just basically said they couldn't help me and didn't want to accept my PPO insurance? Maybe because they don't make enough money somehow from it? Not sure. My new dentist recommended this place and I guess it wasn't as good as they described. Dentists are all so greedy. After reading these reviews, I truly thought this office was different and maybe the exception. Turns out they are worse. Based on that first impression. Make sure to note, they only treat you "good" if you fit their mold or are able to get more money from you. Otherwise, they treat you like trash. read more

My son's Pediatric Dentist referred me to Dr. Elmi because my son chipped his tooth in our pool. She made time to see him immediately. She and her staff were incredible patient with my son and I. He had a severe fracture on his front adult tooth. They put him at ease and were able to scan him then fix his tooth immediately. Erik, Karen, and Dr. Elmi are a God send. I highly recommend their services! It's nice to have been referred to a Dr whose staff are compassionate and reassuring. read more

Paula Elmi, DMD - After - Endodontists Near Me - Diamond Bar, California

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I thought I'd come on here to give this office a good review because it deserves one. I recently had to get a failed root canal redone. My last dentist was a nightmare so I was very scared of doing a root canal all over again. Like, EXTREMELY scared. Dr. Elmi and her staff were AMAZING. To the male receptionist in the front, to her assistant in the back, everyone I met was so kind and understanding and made you feel as comfortable as possible. Dr. Elmi was also extremely knowledgeable and confident, that it made me feel a little easier about the procedure. She answered all my questions and was very patient with me. While I don't like the pain of the dentist, I also don't like how long procedures take but here it was painless and she was quick but thorough! I was surprised. They also focus on solely you and your visit, which is always appreciated. If I ever need another root canal (hopefully not) I only want it done by her and her amazing team. Thank you! read more

Went for a root canal and she did a great job explaining everything. They were great with follow up and patient care.

Dr. Paula Elmi and her staff are awesome. They did an amazing job on my root canal. I have a bad gag reflex and anxiety, they prescribed low dose Xana and use new light technique to calm me down. They also let you pick the music to hear during the procedure., I selected classic rock. It was comforting hearing Dr Elmi and her awesome assistant Karen singing along. Lots of love and positivity in that office. I would definitely go the again if I ever need another root canal. I Gibbs them 10 stars out of 5. Her patient Gus. read more

Amazing.. That's all I can say. You will not be disappointed by Dr. Elmi & her staff.

Dr. Elmi is a wonderful endodontist. She is calming and patient, especially for a scary procedure. She goes above and beyond with her work: she does an extra 3D scan to make sure you really need a root canal; she incorporates music to calm and pressure point therapy to ease gagging; she uses a blue sheet in your mouth to prevent contamination from and into the procedure; she gave my PPO insurance a call to help with a delay of their claims processing (which takes hold time!). She also explains procedures well and what to expect. After the procedure, her office reached out to check in on me & days later on a off Saturday she made herself accessible to my concerns/ questions. She is lovely for someone nervous and who wants an endodontist who does excellent work - she isn't rushed, nor prone to mistakes. Her staff are also superb. Her assistant was warm and calming as well. The front desk Erik did above and beyond - he explained the upcoming procedure & made sure I took advantage of temporary double insurance before time ran out. Saved a lot of money! Furthermore, their office is clean and parking is easy. read more

This was my first root canal, so frankly I was a little nervous. In fact I almost cancelled my appointment! I'm very happy with Dr. Elmi and her whole staff. They answered all my questions. They're very friendly and professional. The root canal went better than I expected. I should mention that my wife recommended Dr. Elmi because she had a root canal earlier this year. We're both very pleased with the results. read more

I had an amazing experience at Dr. Elmi's appointment. I normally get really nervous and anxious when I go to the dentist but she was very accommodating and made me feel comfortable. The staff there was welcoming had great customer service and just overall made me feel like I was in great hands ( which I was). I had a root canal retreatment and she walked me through the process and answered all my questions thoroughly. The day after the office texted me asking me if I was doing OK. They really do care about their patients and they always want to make sure that you're OK. I definitely recommend this place for anyone needing a root canal treatment or anything of that sort. I am super thankful for Dr. Elmi and her team. They go the extra mile for you! Thank you! read more

My husband was referred to Dr Elmi for some major root canal work that had needed to be done for quite a while. Dr. Elmi is absolutely one of the most professional, kind and caring people we have ever met. She made him comfortable, put on his favorite genre of music and did a fantastic job repairing the damaged root canal and got it ready for another crown to be put on. We highly recommend Dr. Elmi for any of your specialist endodontist needs. She's amazing! read more

I was referred to Dr. Elmi by my sister's friend because I had an infected root canal done just a few months prior by another endodontist (he did not fill my root all the way, therefore, bacteria grew and got infected). When I visited her office, the doctor and the whole staff were very professional, knowledgeable, friendly, and kind. Dr. Elmi explained exactly what she was going to do and how much it would cost. During the procedure, she asked what music genre I wanted to listen to. She also gave me neck and leg pillows for comfort. The procedure was very gentle and did not hurt at all. I even fell asleep during the procedure! When it was done, I did not feel much pain and did not need pain medication. She took before and after pictures of my tooth, and it looked amazing! Unfortunately, I needed another root canal done ( a different tooth), but she did an amazing job with my other tooth as well. I am so thankful and will be referring her to all my friends and family! Thank you very much, Dr. Elmi!! read more

I was referred to Dr. Elmi for a consultation and possible root canal by my dentist and the experience with the office was outstanding. The office staff was professional and very friendly. Even though I didn't need a root canal this visit, Dr. Elmi explained everything and answered all my questions. I highly recommend Dr. Elmi, she and her staff are top notch. Thank you! read more

Dr Elmi carried out a root canal on a molar, and I was extremely pleased with her care. I chose her because of her outstanding credentials (Harvard Dental, endo residency at Tufts, board certification) and heard great things before I even saw her from my general dentist. She also teaches endodontic surgery. She did this work in the office of Reid V Pullen DDS in Brea, with whom she is associated at present. I now live in Orange County, CA after moving from PA in mid 2018, which is reflected in my more recent reviews. read more