The food was just okay. Nothing special. I drove from Brooklyn to try based on other reviews. I could have actually cooked this myself and it would have been much better. It would help if the food was seasoned more. The cashier was pleasant but apparently over worked as she asked my order 3x and still got it wrong. read more

I love that they have me more meat than rice! Perfectly stewed as well! The meat is so tender and falling off the bones like Oxtails should be! Way more meat than fat on the bones as well. The collard greens are perfect and have nice flavor. The rice and peas are awesome. The Mac and cheese is so cheesy. This may be my new favorite restaurant! read more

Paula's Soul Cafe - Oxtails, rice and peas, collard greens - Seafood Near Me - Bronx, New York

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I ordered on seamless/grubhub and my order came fairly quickly so no complaints on delivery time and driver mentioned it was slow. The fried shrimp didn't have a bread or battered coating so it was more so sautéed shrimp. The Mac and cheese was gross! The seafood rice did not taste homemade. Very disappointing as I expected more based on the yelp reviews. read more

Paula's Soul Cafe - Seafood Near Me - Bronx, New York

Update (12.1.16) Ordered Delivery, Took 1.5 Hours Primarily Because The Driver Kept Going To The Wrong Address. I ordered steamed Salmon with onions and potatoes and a side of Mac and cheese I get my order, no Mac and cheese. Probably have to wait another hour for them to bring it to me . And the potatoes weren't even seasoned and they used red onions, who cooks red onions? Lol. Salmon was good tho '. read more

Paula's Soul Cafe - Seafood Near Me - Bronx, New York

Lucked into Paula's at the end of a long day of touristing. Got two orders of fried chicken and one of catfish, with yams, collards, and mac and cheese sides. We stood in the tiny entry while loads of people came in and left, but it was absolutely worth the wait (fried takes longer). We were so hungry we sat in our car and ate and it was hands down the best food we had the entire week vacation. I'm heartbroken I won't be able to try everything on the menu, as the chance I'll be on vacation in NYC again for years is slim. read more

If I call to place an order, and you don't tell me how long it takes, and I show up 20 mins later and after I walk in you very clearly start my order AND tell me" it'll be out soon" I'm not going to be a happy camper. 45 mins overall since my call and am still here waiting... -_- read more

Not the best food, but doable. The Mac is terrible and the candied yams are nothing to write home about. Deff not the kind of soul food you think it is lol. I will say the honey garlic chicken is good read more

Pretty underwhelming. I would say if you're going to go here go as soon as they open I came at about 3 PM on a Sunday and they were out of a lot of stuff and nothing I ordered tasted fresh. Also expect to wait about 20 mins at minimum to order and receive your food. I got a chicken and shrimp combo with a side of rice and peas and collard greens. The rice and the greens were very dry and bland (probably from sitting out all day) and the chicken and shrimp tasted as if it was fried in days old oil and was rather burnt. overall a big disappointment sad to say this was my first and last time ordering from here. The best part was the cornbread ( also subject to being sold out as I was told I was lucky to have gotten a piece) read more

Today my family and I had food from this location. It was the only location that had soul food. It wasn't anything special about it. The staff was nice but the wouldn't make me go back there to eat again. read more

Food is okay but it's not worth the attitude the counter woman has. They didn't acknowledge that I entered the restaurant and the woman before me hasn't been helped. No problem. But this heavy woman with short hair is just nasty. Wow. For no reason, making faces every time I had a question. I asked if they had bbq wings after I asked for bbq chicken and she was BOTHERED! to the extent that she had to go vent to the cook about my inquiry. Support black business always. But hey, treat YOUR OWN PEOPLE LIKE PEOPLE. Three thumbs down. read more

We stopped by to pick up dinner for the family. We ordered for five and everyone enjoyed the meal. Fried Chicken, Mac & Cheese and Yams were poppin! I wish they had some collar greens and cornbread to go with it. Overall we will be back again. Stop in if you looking for the a great meal. read more

The wait is forever, the workers are rude! They seem to always be under staffer! Not a good environment! They basically shun you for bring a groupon The shrimp and mac and cheese was great but everything else is okay. Location is horrible for parking so get delivery if really needed read more

Been going to Paula's for a while now. We get the fish and shrimp dinner with mac and cheese and yams. Best breakfast/lunch/dinner meal around this area. You can feel the soul they put into the mac and cheese. The shrimp and fish are cooked to perfection 95% of the time and seasoning is A+. Yams are as sweet as you think they should be, not overly but not starchy. We're happy with it every time. We also ordered other items on their menu and they were all were a quality A rating. The delivery takes some time so I usually end up picking it up. read more

I ordered about three hours before closing through grubhub. What a mistake. I ordered two meals and wings and one side. When I received my order I missed one of my meals (Catfish). In the past they use to call and let you know but that didn't happen. When I attempted to call the restaurant it kept going into voicemail I then call the driver and the driver was kind enough to go back and let me know that they ran out of the item which I requested which was catfish. It was unprofessional that no one picked up the phone knowing there would be an issue. The only reassuring thing is that I got a refund. The food was not great. I ordered the ribs that would dry but the chicken wingetts not whole chicken wings anymore but pieces we're good. I used to love this place but the quality has gone down. Not happy. Thank goodness for Groupons because I wouldn't pay full price again. Very disappointed. read more

We were looking for some reasonably priced seafood in the Bronx and came across this place while browsing Groupon. I saw that it was fairly closeby on East 233rd Street. I know this area can get pretty busy so I was cautious to see where I would get parking. I was luckily able to park across the street without any parking restrictions on a Friday night. The place is pretty small with mostly standing room only except for a few barstools along one side. The menu is posted on the wall. We ended up with three dinners, a shrimp, chicken wings and fried whiting. Each dinner somes with two sides. You can choose some fries, sweet potato fries, mac and cheese, yams, greens, corn, black eyed peas and rice and peas amongst others. Everything smelled great. They did take a little while preparing the food but that is because the main entrees were being made to order. The Groupon was $15 (or $16) for $30 worth of food. so we only had to add a little bit more to cover the total costs of $45. The dinners range from $13-17 each and the portions are massive. The sides alone are huge. One dinner can easily fill two people. I would definitely recommend this place to anyone. By the way, the staff was great the entire time. Very friendly and patient despite being very busy and hustling to get orders out. read more

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I ordered oxtail sweet potato fries and macaroni salad. The oxtail was cold and hardly any meat at all it was all bones. I'm highly disappointed because this was my best place to order food from. read more

Absolutely phenomenal. I can't recommend this spot enough. I'll go out of my way any day to return here.

As a black patron of this resturant who 100% supports black own business. Somebody tell me why people forget that they need us and not the other way around. The food is decent but cashier is rude and lacks curtesy. I will Never return!! They lost an excellent spender and tipper. I will find a new spot where I will be treated with the respect and courtesy I deserve. read more

At least two years ago , I done business with this Resturant ., I loved this restaurant I was recently hospitalized and tried to get them to deliver me some food . Which they did not ( The wrong Groupon was purchased fir me the non - delivery coupon . I would have paid for delivery . The person on the phone said that it wasn't her problem , do what I wanna do but I can't have a delivery so I had my child come all the way up from Manhattan on the train to pick the food up for me and over the phone pure rudeness . She said her name her was Belinda was very disrespectful and I couldn't believe because . It hurt my heart because I had waited to get this food . I said OK I won't Make a complaint because I'm a custom to this restaurant and I liked them Lo and behold my daughter traveled from home and pick me up the food , which I was two - three blocks from Resturant and she said the service was horrible we brought the food and we didn't even eat it that's how turned off we were . Bring back the old front counter reps . No need for such hostility when you're serving the public . read more

5-Stars -- Why 5 stars? Love. You can feel the love in their food and you can feel the love in their customer service. My mom's been at the hospital for the past week and she finally got her appetite back. I found Paula's on yelp and it piqued my mom's interest so I went to Paula's. When I walked in, I was "the last customer" on the day before Labor Day so they were out of almost everything. Since I was the last customer they locked the door behind me. I asked for Fried Chicken and Fried Whiting (both my mom's favorites) and I was told apologetically that I would have to wait because the food was "made to order" and would have to wait. I told them that if I wanted fast food I'd go to Kennedy's down the block, and that good things come to those who wait. While I waited for my made-to-order whiting and chicken to be done, they opened the door for some other regulars and they apologized to them that they had to close early because they were out of food. The regulars didn't seem particularly upset and had to "settle" for side dishes or whatever was left over. From my time there I could tell that Paula's is more than a restaurant. They treat brand new customers like me, and their established regulars as family members. I just wish I could see how they treat their own family because the love the put into the food and their service was amazing. Paula's is as much of community service as they are a restaurant. I actually over-ordered at Paula's. Since the chicken comes as either breast+wing or leg+thigh., I feared a small portion size (what was I thinking? There's no such thing as "small portions" at a "soul cafe"), I ordered both the breast+wing and leg+thigh dinners. I'm not sure where their chickens are sourced but the thigh seemed like it came from a turkey. Do not worry about the portion sizes here. Not only did mom and I eat well, but I finished her leftovers the next day. The food here is *amazing*. I just wish that they were closer to where we live once my mom is done at the hospital, but I may have to make trips back here anyway. Paula's Soul Food lives up to the name; just eating here heals the soul. read more

I was there few months ago ... food not tasty. They need more professional people working there. Found a much better soul food place .. Bronx Soul Food on Gunhill read more

The food was OK. The shrimp and yams were good but the macaroni was way too cheesy and needed to be kept in the oven a while longer so it can stick. Also, the light skinned woman who worked the front has a nasty ass attitude. My suggestion is if you can't be polite and excel in customer service where we're spending our money to keep this establishment running, get a new hobby! read more

The food is great but there customer care sucks.I order sweet potato pie,they where out then I order a slice of carrot cake which was 3 dollars more they double bill me an extra 20 dollars .So if they tell u they don't have something and it's a different price don't get you might get double billed. read more

Paula's Soul Cafe - Fried shrimp - Seafood Near Me - Bronx, New York

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Definitely the best soul food I have had since being in NYC. Large portions, food seasoned perfectly, clean cooking area and friendly personable service. Who could ask for more? Just be prepared to wait because this spot is a trusted local favorite of many others. It helps to call ahead to place your order. Most people are getting their orders as take out because I don't recall there being an area to dine in. It's in a residential neighborhood so most prefer this comfort food in the comfort of their homes. read more

Good flavor food wished the Beef ribs had less Bbq sause, but overall their flavors are on point. read more

Paula's Soul Cafe - Catfish and Fried Shrimp Dinner. - Seafood Near Me - Bronx, New York

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Stagg has nasty attitude when they messed up your order. They will let you stand there without greeting you or asking for your order. I ordered over the phone. I get my food I see my order on receipt. I get home order totally wrong nevermind my round trip cabfare. And all the brawd had to say was she dont make the orders and mistakes happen. They won't get my business again. 50 dollars on nasty food. Yuk...zero stars read more

So I waited until the second time I ordered food to make a review and can I say the food is fantastic. The first time I ordered barbecue chicken, yams and greens, they made a mistake and gave me dark meat. And I hate dark meat. That meat I had was so juicy, moist and tender I almost cried. The yams were perfectly sweet and the greens were seasoned beautifully. This time, I ordered the yams again, teriyaki wings and the seafood rice. The Lord knows I nearly died- it was just that delicious. And we can't forget about the side of corn bread. No. Complains. Only. Gratitude. I will definitely be talking (and eating leftovers) about this at work tomorrow. Kudos to Paula's! Thank you and you will see me again! read more

Paula's Soul Cafe - Seafood Near Me - Bronx, New York

I came across Paula's Soul food restaurant by luck. I was on Yelp looking for a restaurant that delivers. I searched seafood and Paula's came up. I looked at the menu and was impressed. I ordered the fish and shrimp with yams and collar greens. I also ordered the bbq chicken with mac and cheese with collar greens. We both was satisfied customers. The food was good well seasoned taste like your momma cooked the food. My son and I was so impressed by the food we ordered again. This time the oxtails dinner with the same sides. When I don't feel like cooking this is the place to go.. read more

I had to take the time to review them. This is by far THE BEST soul food that I have tasted from a restaurant in the Bronx. I'm originally not from NYC so tasting food that gets southern dishes right not only warms my heart but makes me feel a sense of home! Thank you for my amazing meal of: buffalo wings , candied yams and Mac and cheese (2x). The only reason that I did not give them a 5 star rating is because I ordered through UberEats so I'm saving that last star for when I can have the experience of the restaurant in person. They will def get my business . read more

Its a small place but the food is amazing. The turkey wings are the best. Everything was fresh.

I have tried this restaurant a few times and compared to other soul food restaurants that I have tried I'd have to say that it's just OK. I have visited the store as well as ordered take out. The delivery service was incredibly slow and I had to reheat everything by the time it got to me. If I ordered from this restaurant again I would definitely walk in and pick up the order myself. The restaurant itself is small and not a sit down restaurant at all but if you chose to eat there the available seating can only accommodate about 2 people. So far I have tried their short ribs, fried seafood combo, sweet potato pie as well as their iced tea. The short ribs dish was severed generously and probably the best dish that I have had at this restaurant. It wasn't overly seasoned and cooked well. I had string bean and baked macaroni with my short ribs. I ordered this meal via the yelp app and had ordered collard greens originally but about 45 minutes later they called saying they ran out so I ordered string beans instead. So I never got the chance to taste their collard greens but the string beans were good. With that order I also tried there iced tea which tasted like it had 5 pounds of sugar in the one cup! No joke - I used their one serving to make a pitcher of normal tasting iced tea. That iced tea should definitely have a warning label for diabetics - seriously! On another occasion I walked in to order the fried seafood combo using a groupon I purchased. The meal I must say was very salty for my taste. It tasted as if they used a boxed fish fry mixture instead of their own and just added salt. Not sure if I will return to this restaurant again in the future but I wouldn't order the seafood combo again read more

I discovered this place after I moved closer to the bronx border in Yonkers. They are one of the few places that deliver to yonkers which is really nice. Some times there is inconsistency with the quality of food and quality of service. I ordered for delivery once and the driver did not have any change for the order, I had to go to a store to get change for the driver that never got out the car to give me my food. This was not very professional, so now I just order ahead and pick up my food. Also when you use the Groupon deal you cannot order your food ahead of time, sometimes the wait for food can be about 10 to 20 minutes. read more

Paula's Soul Cafe - Short ribs Mac and cheese and yams with fried whiting - Seafood Near Me - Bronx, New York

I ordered and received confirmation order received at 6:06pm. I contacted the restaurant after waiting over 25 minutes past the 90 minute window for delivery. The lady who answered apologized while telling me how busy they are. She said my order was out for delivery. she will contact the driver for ETA and reach out to me. Once I realize we're 3 hours into this BS I contact GrubHub. No food, the lady who answered is a liar and I'll never order again. read more

I ordered the Beef Short Ribs Dinner with the sides of Mac & Cheese along with the Sweet Potato Fries. The service was fairly quick, I can't complain what so ever of the service time. The food taste was overall great. What I especially loved the most had to be the Beef Short Ribs, I don't think I've ever had ribs like those where you can easy shred it to pieces with no effort! read more

Paula's Soul Cafe - Beef Short Ribs Dinner with sides of Mac and Cheese & Sweet Potato Fries - Seafood Near Me - Bronx, New York

I'm from Texas, so I was sceptical about soul food in New York, but WOW! The food was great and the service was just as good. There is a lot to choose from, so they definitely have something for everyone. It really is soul food and it really is good! It's pricey, but it's worth out because you get more than enough quality food. read more

Paula's Soul Cafe - Shrimp and Mac n cheese - Seafood Near Me - Bronx, New York

Pros: 3 stars are for the service, in and out so we didn't get a parking ticket, the cornbread and shrimp was the only thing on point. Drinks-ice tea and kool-aid brought back childhood memories and elevated blood sugar levels. Cons: $60 for our three orders is way too much for this place; vegetables were bland and all the nutrients were cooked out, macaroni & cheese had the same seasoning as the fried shrimp (old bay macaroni & cheese BLAH!!!) meat didn't fall off the bones, rice was d-r-y. I was really upset cause the reviews had me thinking I found a place that would save me the trouble of throwing down in a hot kitchen during the summer....not the case. read more

Poor phone Service takes way to long to get a response unbelievable wenna say for the most part wouldn't do it

FINALLY some soul food worth talking about in the North BX! When this spot popped up in my search I immediately went! Paula's is a nice CLEAN take out spot on 233rd Street, the staff was personable and that's always a deal breaker for me! The food was fresh, reasonably priced and might I add they're not selfish with portions. I took away a star because I feel the food could have a littleeeeee bit more seasoning (I had fried whiting and my boyfriend the fried snapper and he said the same) but overall I was pleased and I'll go back for sure! I hope they stay around! read more

So this was my first time at Paula's. First the staff was really really friendly, informative, and accommodating. They offered me a complimentary side of yams which was really good by the way. I ordered three meals (shrimp and chips, whiting dinner with Mac and greens and baked chicken with rice and greens) which were all GREAT. Everyone enjoyed their food and the chicken is well seasoned. The fish and shrimp are fresh and the greens taste like they are from home which is really important. I will def. be back here. read more

I'm disappointed in the inconsistency. Since my first time visiting this restaurant, it has been a hit or miss. They seem a little unorganized. Sometimes the wings will look light and taste like it hasn't been seasoned or the collard greens will be too salty or bland. I wish every experience there was like my first one. read more