I've tried to give this restaurant the benefit of the doubt, but unfortunately this has now happened twice. Both times, I didn't receive what I actually ordered. Mistakes happen, but when it becomes a pattern, it's really frustrating--especially when you're paying for a meal you were looking forward to. I hope management takes a closer look at order accuracy so future customers don't have the same experience. I'd love to be able to recommend this place, but consistency and attention to customers' orders are important. read more

Paul's Family Restaurant is in the middle of an Elgin neighborhood (between a middle school and a gas station) and that neighborhood feel is reflected in the restaurant. Our sever was experienced and knew the menu well. I ordered the strawberry fields salad and my husband ordered the corned beef hash skillet. The food was good and wasn't too expensive. I highly recommend Paul's Family Restaurant! read more

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Nice ambiance and friendly staff. This b place has a little bit of everything and everything is decent (actually, I really like the fries). read more

When we pulled in the parking lot, it looked like every single spot was taken. We were thinking that it was gonna be a long wait. Thankfully, we got in and they only made us wait. About three minutes. Our waitlist was a sweet old lady, but when I asked her for prices on soup and bread basket, she was sassy in her reply. Wish the prices on the menu for these items. Just in case you're wondering it was $5.75 for the bowl of soup and the bread basket is included. The soup I ordered was cream of chicken and rice. It was delicious. It was really hot so I had to wait for a while before I could eat it which is fine rather have it too hot and too cold. The bread basket was good, but the bread was kind of chewy. It was hard to eat, but that's OK because we need to dip it in the soup. It's softened up nicely. There are crackers and butter with the bread basket so I was able to add some crackers to my soup as well. I'm so glad we came here for lunch. It was delicious and filling and will be back again. They also have a beautiful dessert selection and the restaurant was decorated for Valentine's Day, which was yesterday. If you're ever in the area looking for a restaurant don't even hesitate to come here. It's perfect. My husband ordered the one egg breakfast with bacon and toast. He said it was great and he would order it again. read more

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The service was terrific Our server had a great sense of humor. However for me, they were out of practically every choice I had wanted. So I went with something basic and it came out almost raw. The owner did her best to make things right which I very much appreciated. My daughter did enjoy her food and my wife absolutely enjoyed her soup. This just wasn't the best first impression of the food for me. The restaurant was very busy which is always a sign of good business. So yes I would recommend this place as I believe my experience was not of the norm. read more

Paul's Family Restaurant - Cookies and cream cake. This may be one of the largest slices of cake ever served. - American Near Me - Elgin, Illinois

Food was so good. Everyone at our table enjoyed the food. Coffee was good as well. Our waitress was friendly and asked if we needed anything. The restaurant was clean. Loved the Easter decorations. read more

Paul's Family Restaurant - Sausage and gravy skillet - American Near Me - Elgin, Illinois

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Our go to for a great traditional comfort breakfast in our neighborhood! Large and varied menu along with great service is why this locally owned eatery has been a staple in Elgin for decades... read more

This restaurant has been around for a long time. It's always packed with patrons. Great food... Great desserts... Check out their info on Facebook. read more

They did not have the veal (it was on the menu) but neglected to tell us until after she was about to take the order. So we ordered the Greek chicken and the fettuccini with chicken. Chicken was soooo tough in both meals,!!!, I cut into little pieces and dipped into the mashed potato, eating half the meal. So when we told her she says well you ate it!!! Ahhhh!!! Green beans were from a can didnt touch them...bread was stale. pea soup was good. we will never go back, . This restaurant use to be so good, but food has gone down hill. I don't recommend this place anymore. read more

Went for breakfast. I had 2 eggs over medium well and they were perfectly cooked as was the bacon, toast, and hash browns. The hash browns had an odd taste so i do not recommend. It was very quiet at 1020a and my server was cheerful and kind. It was breakfast. read more

Paul's Family Restaurant - Aftermath :) - American Near Me - Elgin, Illinois

I'm always happy with my food and service at Paul's. I started going there when they were offering coupons and now I can't stay away. They serve excellent skirt steak and daily specials. Give them a try. read more

We wanted to like this place. Feels like one of those places that has been in town forever and is a beloved fixture in the locals' memories Food and service were okay, but something's missing. read more

This place really sucks. I am so sorry to have to say this. There were 5 of us at the table. Our food came out in 4 minute incriminate. So by the time the last person received his food the first person was done eating. The food was cold when it came out. The lids on the child cups kept coming off. The server did not want to be bothered. I asked her for a plate to put my bread on because I didn't want to eat it off the table. The plate arrived after we didn't need it. I have been here before and swore never to come back. 2 out of 2 is a sign of horrible customer service. I do not feel good about leaving this review but I was short of walking out. Is this because I am of Hispanic descent?? read more

didn't care for this place, prices weren't worth the atmosphere or service or food quality even. it was just not a very nice place. a guy working there had a hat on saying read banned books or something like that. this pecan roll we got was dry as a board. and the colette was burnt and flat. guess the toast was ok. orange juice was good. not sure why they charge an extra $3 on my card when paying up front. some kind of processing fee i guess, seems shady. they have a donation for the homeless jar up front yer i never seen them give anything to anyone homeless at all. the waitress didn't introduce herself at all just said u guys ready to order, that was the first thing she said when she came to the table. go to syrup on randall instead. read more

Paul's Family Restaurant - pecan roll grilled - American Near Me - Elgin, Illinois

I have been here many times in 30 years. It's a family restaurant American comfort food done well. The help has been there for years lovely people who get the job done. read more

Always accommodating the food is wonderful . They have the best pancakes you will ever eat !

Nice little restaurant. Food is average. Order the same thing almost every time I go and on New Year's Eve, was served the dish but was unrecognizable. I don't know if they had a different cook, but it was a big fat waste of money. Good location, and we have returned since our New Year's Eve wasted dinner but find the food to be underwhelming. read more

I had a cheese burger which was beyond delicious . My husband shared with it with me. It was more enough. Then he had a piece of coconut cake and he loved it. read more

Paul's Family Restaurant - A spaghetti cupcake. - American Near Me - Elgin, Illinois

I've seen the good reviews and finally got there today. Pretty standard breakfast fare all clearly cooked with care. Busy wait staff. Definitely coming back. read more

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I used to get the ribs full meal.I decided to get it to go my 94 yr old mom couldn't come out.I got it fast to fast not sure how fresh food especially ribs baked potato could be ready that fast unless already made up sitting around.I was right baked potato was old probably yesterday's ribs were super dry and unchewable.zI called to speak to manager lady said she was in charge explaining to her about the meal She said would refund my money back on credit card that never happened. BEEN GOIN FOR 40 PLUS YEARS.Im divorcing and never going back they lied to me about the food and refund read more

I love the Greek restaurants... this one was just OK. The chicken rice soup was delicious. Salad was just average. (( a little on the warm side, could be a little more enhancing than a quarter of a tomato.) had the country fried steak, which was very good mashed potatoes a mixed vegetable. I would give that four out of five we also have the breaded pork tenderloin. I would give that maybe a two out of five very dry overcooked. I miss the assorted dinner rolls and breadsticks, but otherwise I would probably give this place three stars only service was wonderful very friendly. Very accommodating. Owner was very nice. read more

We came back here for Thanksgiving and the dinner was beyond awesome! The turkey was so tender you could cut it with your fork, the stuffing was delicious, and the homemade potatoes were out of this world. You get a generous portion of food for a very reasonable price, and the friendly and homey atmosphere is so pleasant--just makes us want to keep returning for more! read more

Paul's Family Restaurant - Outdoor seating in the summer - American Near Me - Elgin, Illinois

I heard about the great food at this restaurant while listening to talk radio show "Out To Lunch" on WRMN 1410 AM - Elgin, Illinois. So I went there this morning to check it out. The place was exceptionally clean, several large dining areas, well lit and nicely decorated. I was seated quickly and the service was very nice and professional. The food was just excellent, I had a Denver Omelette with American Cheese, which came with toast and potatoes, and it was just delicious! Highly recommended. Five Stars.. read more

Our Server was nice but not overly friendly The breakfast was good but not great. The prices were average. Cute place The pastries looked amazing read more

Exactly what I was looking for! A great diner experience with good food we wanted and expected. The service was absolutely wonderful and food to match. From the great soup to start, to the meals of burgers, chicken salad sandwich and open faced fried chicken sandwich, all were excellent. Yes, the prices are about average but worth it. I definitely found a stop I'll be back again and again. read more

I freaking love Paul's. The place reminds me of restaurants that my mom used to take me to when I was growing up, especially with the big cake display in the front. The food is simple and to the point. And STEAK FRIES. We love the soups and the breakfast. A great burger. Fried Chicken! And service is on point. While we love our Robin, all the servers there have been great and friendly. The other thing I love about Paul's is their love for the community. This is often shown in clothes drives or their shared bookshelves. Just a great place with great people. And if you're GenX, it will give you the 80s-90s feels all over again. read more

The food good. The service was good. I ordered pancakes,bacon, and eggs. The eggs didn't look like scrambled eggs. They didn't have a gold brown on the eggs . I was paying my bill n was telling the host about the eggs n gave her suggestion that she could give to the kitchen since I cook eggs n the rude owner of the establishment gave me attitude bc I gave a suggestion. read more

Paul's really is what you think of a family restaurant should taste like. It's classic American breakfast lunch and dinner. Huge omelet me with lots of fillings, fish fry and good side fries that taste amazing dipped in ketchup and desserts that you need to make room for! If they have the stuffed peppers make sure to try them! They are really great. They also have a secret breakfast menu that you have to ask about! read more

My husband and I went here for dinner on Saturday. Once again, it was amazing. My husband had the full slab of ribs and I had the Saturday prime rib special. Both were absolutely fantastic and there was so much food that we had dinner again tonight. The dinners came with a salad and cup of soup. We had the French onion, which was very tasty. Everyone there is so nice. A lady named Betty went table to table, talking to everyone to see if they needed anything very sweet. This place is totally a gem of a restaurant you can't go wrong here! read more

Veterans and active duty military can get a free entree from Pauls Family Restaurant in Elgin on Veterans Day 2019. The special menu is pictured below. Just a simple way to say Thank you! read more

Paul's Family Restaurant - American Near Me - Elgin, Illinois

I bought a meal and I was not satisfied but the service was 1/1 but the whole atmosphere of the place was unpleasant

The food is always good and nice sized portions. They are a bit more expensive, but it's a locally owned business so if supporting local is important, great spot. read more

Paul's Family Restaurant is one of a dying breed - fantastic American family food served in a relaxed and homey dining room. Friendly service. If you're looking for comfort food like you used to know it, go here. There's something delicious for everyone. My favorite is the chicken caesar wrap. read more

Been coming here for years and they have always been the best! The food is so delicious and the staff are amazing!

No good food whatsoever. They also have terrible service and the food they provide is disgusting.

My husband and I have been coming to Paul's for years and have never found a dish we didn't like! A couple of nights ago he had a Reuben sandwich and I had an open face turkey sandwich with a cup of cream of broccoli soup. Usually you can stand a spoon up in this kind of soup but this was a light creamy soup and absolutely delicious. read more

3 adults, 2 kids 95.00 plus tip. Expensive. Food was just ok. The waitress was excellent.

The food is good eaten there since I was four always loved it. The people there are really nice. And the place looks really nice for how old it is read more

I've heard great things about the place and food. Today, i finally had the chance to try it today and it just wasn't for me. The review is for service which was great, especially considering the industry being so short-staffed. Yes, it took some time but the server was very pleasant and on top of things. I had a BLT and can't review the food because country fried, chopped steaks and liver are not foods I don't enjoy and I did not want breakfast. read more

We really wanted to like this place. We love supporting family owned, local places. We went on New Year's Eve and and high hopes. We were disappointed. Our waitress was terrible. Food came out cold and not prepared as requested. The green beans were straight out of a can. The cream of chicken soup was a cold bowl of flour. The rib meat was tasty but cold. The french fries were good, so was the tea. My ice cream tasted like freezer burn. read more