The Appliance Guys were able to diagnose our washing machine and determined that the electronic…read moredisplay had stopped working. I was able to find the replacement part on eBay for a reasonable price, install it myself, and now our washer works perfectly. What really impressed me was their honesty and professionalism. Many companies will still charge you even if they can't figure out the problem. The Appliance Guys, however, were willing to forgo payment if they couldn't diagnose the issue. That level of integrity is exactly why we chose their company, and we're glad we did.

James' service and work is top notch! He responds quickly, and is very knowledgeable. He got the…read morejob done in a very timely manner. His customer service, communication and work ethic are great! Will definitely use his services again, if needed, and would absolutely recommend him! Thanks James!

We had a problem with our washing machine and called Stacy to set up an appointment for service…read more Jeff came and diagnosed the problem right away. He had to order one of the parts but made a temporary repair so we could still us the washing machine until the part came in. He the came out again, installed the new part and made sure everything was working properly. When we had a problem with our dryer in the past he took care of that also. We also purchased a dish washer and Jeff installed that. If anyone needs a new appliance or service for one, call Authentic Appliance first. Thanks Jeff and Stacy. Jim T.

Jeff and Stacey are amazing. Jeff's attention to detail, even making sure my appliances are…read morecentered by measuring was awesome. I highly recommend going with a local small business

Carolyn is amazing! Honest quotes and fair prices on parts. Instead of trying to sell me on getting…read morea tech out to my house, they were open about my options. I was able to fix my washing machine on my own.

From the owner: We Repair All Major brand appliances such as Kenmore, GE,Kitchen Aid, frigidaire,whirlpool, and…read moremuch more

This is the 2nd time I hired Mike Appliance Repair because of his honesty, fair price, and…read moreworkmanship. My washer stopped spinning, and i immediately phoned Mike. He came on time, inspected and found the issue, and replaced the couplers, all within 1 hour. His price beats the competition, and he's professional and knowledgeable. Thank you Mike for Another job well done! Appreciate you and your wife, you make a great team!

Great service! Was able to come same day and fixed my dryer. Very appreciative thank you!read more

They came and did a great job would highly recommend them and will give them another call if I have…read moreany other problems with my washer and dryer thank u

I needed a control panel on the dishwasher at a rental…read more The technician who came out gave me a way better price for the work than I received from another company, who charged a$99 service caa The technician was efficient and fast and gave me good information for the future. I will always call this company when I need appliance repair as they are honest and reliable which is so hard to find

The response time on calls is great, and the quality work is the best…read more Their knowledge of what problems to fix is amazing. Their repairs are second to none. My wife and I have always been very satisfied with their service. Will continue is always our first choice.

My G.E. washer was working fine, but I noticed a puddle of water on floor every time I used it, so…read moreI called in a service claim with Lowes. I selected Christo Appliances (the contractor) since they are local. Their tech came out to do a simple diagnostic. My washer was leaking water (either from door seal or from detergent tray). He opened up the control panel to see if any electric component was getting wet. It was dry. Tech told me it seemed like it was coming from the detergent tray (I later saw it come out of the door's seal). He told me to call another company to confirm his diagnostic (WHY??) that they had to close the claim but once I got another company to confirm his diagnostic, he would come back. That sounds so wrong. That's not how claims should be handled. If I call another company, then that new company will probably fix it (unlike Cristo). I used my Washer that day the tech checked my washer. Well, it's not working properly anymore. The washer stopped in the middle of the cycle, and the door wont open. it's stuck! Today is Friday. I have been calling them since Wednesday and they haven't returned my call. I'm very upset and will not be using them in the future. I DO NOT RECOMMEND THIS PLACE. I should have read their reviews before I gave them my business. They have lots of bad reviews.

We live around the corner from this store so we come here for all our odds and ends of needs for…read moreproject or house stuff too. The service is eh ... everyone's always "busy" I usually don't ask for help because you get the cold shoulder. When I do I try to find someone who looks like they are they are in a decent mood. We tried asking a worker once to get us something out of the locked area for yard equipment and they took 30 minutes. We left said not worth the wait. The garden section from sept-Feb. pretty scarce not a lot of wild natural options- when making our outdoor enclosure for our tortuous we had very few options here in selecting non toxic plants. When trying to ask for or where a plant is they just pointed "over there" or "idk" Really hard to spend money when they don't know their products or just don't care. However we do like the kids club projects my son and the lady who runs it have a great relationship. She use to be stand of fish but we wore her down or he did with his smiles every month for the past 2 years 24 + crafts together.

Here at Home Depot today buying tubs/containers to organize.I love Home Depot and It's always a…read moregreat experience. A special thanks to Ryan who was extremely helpful and actually loaded up my basket with me asking. See you soon Home Depot!

I was late on a bill because I had to go to a funeral out of state. I arranged a payment plan and…read morethey did not honor the payment plan. They even showed up to my house causing a scene and asking for money. I was late to a doctors appointment which was located over an hour away in a different city due to their unprofessionalism. I told them that I was on my way to a doctors appointment and they ignored me and kept asking for money. The guy that came out to my home then called the manager and took up more time. The payment plan was for me to pay the next day and they arrived to my home one day prior to my scheduled payment date. I literally had to say, have a nice day and walk away to end the conversation. They would not leave my home. The next day, which was when my payment was scheduled, I made the payment online. I paid the full amount that my account said that I needed to pay. And then I called in later to have an item returned because I did not need it anymore and then this is when they told me that I am still behind and they are going to have to take all of my items. I asked if they received my payment, they said yes, but it was not the full amount that was due so they will have to take all of the items. I told them I paid the full amount that my account said was due. They said sometimes the website does not show the accurate amount due. I said I should not be faulted for that. That is not my fault and I wanted a refund for my last payment, they said no.

Have absolutely zero complaints about this location or the staff, I have gotten all our household…read morefurniture from here over the years and absolutely zero issues. We have gotten everything from fridge to washer and dryer, TVs to bedroom sets, couches to living room sets. Overall amazing experience for us!