I have called them, texted them and no response. This has been going on for months. 9 texts from…read morerequesting simple maintenance to now my machine is throwing out a code. No callbacks. My parents are elderly and can not do this on their own. They said they would be available and they have not been. Install was great. Since then, crickets.

Mike was very knowledgeable and gave us an estimate that was very close to final price. He…read morecommunicated well and was nice to work with.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Gerry McNamara at Aardvark has done electrical and plumbing work at my house on 4 different…read moreoccasions and everytime is fair and honest. I call Gerry anytime I have an issue. Prices are in line with the market and he is very trust worthy!

From the owner: Furnace and air conditioning retrofits, plumbing installations and service, electrical repairs and…read moreupgrades and home inspections.

Called on a Saturday evening and it was just before Christmas. That was not a problem, Tim came…read moreright out that evening and evaluated the problem. We needed a new furnace and it was here and installed first thing Monday morning which happened to be Christmas Eve. Quick and efficient I would recommend to anyone.

Tim was great to work with and chat with during our quote with him and when he was out with his…read moreguys to get our furnace installed. We went from a quote to a new furnace and ac unit in 4 days. I would recommend them to anyone that needs a Hvac contractor in Buffalo, NY

Steve came out to move my hot water tank in my basement. This involved moving the water and gas…read morelines and changing the vent location. Steve explained everything he was going to do without talking over my head and had quick, confident answers for all my questions. Steve showed up on time and did a very clean job! He will be my first call for any work I need.

From the owner: At Bear's Brothers, heating and cooling your home is in our blood. The Collins family has been…read moreproviding HVAC services in the WNY area for over 80 years. Bear's Brothers Heating and Air, LLC strives to continue that same dedicated service to all Western New Yorkers.

Called this company for an estimate over a month ago. Came and said he would have estimate in 24 48…read morehours. Two months later no call, no estimate, disappeared. If they cannot call when we are gonna give him 20K what make s me think he will show up when there is a HVAC emergency. No Thanks

I stopped by the Keiffer Heating Cooling & Plumbing booth on a Friday, while at the Erie County…read moreFair, and spoke to a gentleman about some issue I noticed about an A/C system I had them put in my home a short time earlier. The gentleman, who turned out to be the owner, took the time to listen to my concerns and asked questions regarding the matter. He instructed me to contact his office and inform them to have them schedule him specifically to come to my home at first availability. He came to my house, assessed the situation, and had one of their service reps come to the house to make identified adjustments at no charge. I couldn't be happier that the owner took the time to listen to my concerns and provide such excellent customer service. The service rep was pleasant and polite and did an excellent job. My husband had Keifer install the replaced unit over 30 years ago and always trusted them as a "go to" for HCA needs. I am satisfied with the quality and customer service I've received from this company, and I thank the owner and his team for taking the time to listen and thoroughly address my concerns. I would definitely use them again.

I've had McAllister plumbing as my main servicer for well over 10 years. Since they've been sold to…read morea big concern and now your calls go to some data call center it takes forever to set up appointments. You can't even discuss with them what services you need because they know nothing about the plumbing business or even where Buffalo and the Southtowns are. I used to call their office directly , explain my problem and get an appointment quickly and with the right parts etc. and the plumbers were fine. But now it takes me longer to make an appointment and get the message across as to what I need done than the actual plumbing appointment takes. I'm going elsewhere with my business.

Tried to get a quote out of these guys for months after they visited my property. Never got it…read more Don't waste your time like I did.

Called on a Saturday after one plumber did not call back and another called a half hour before…read moresceduled and said they would not make it afterall. Issue was severe, no water due to brken pipe and valve. They were very polite, called a half hour before they showed up. Plumber knew what he was doing and within an hour I was back and running. only alternative I could come with was going to hotel for the weekend and taking time from off from work to get fixed by others. Wasn't a very good option. Totally satisfied and recommend for any plumbing needs.

Roofing team is fabulous! Not so for plumbing and heating. Had problems with every job they did -…read morethey are very slow, if they respond at all to calls for return visit to fix problems in plumbing. We finally had to hire another firm to complete the project and repair their work.

As an update to my previous review, following Vastola's installation of an air conditioning system…read moreand the mess they left behind, the FIRST TIME I turned the system on, it DID NOT WORK. It actually raised the temperature in my house. So I call the company that afternoon, which claims to have 24 hour service, and they offered to schedule an appointment for the following week. You have to literally argue with them to get service. Eventually someone came and after several hours later got the system working. Seems after installation, no one tested the system to see if it actually worked. Now for the ultimate insult, after the thousands of dollars I spent and the numerous frustrations I've had with them, they had someone deliver to my house a coffer cup with candy and a ball point pen stuck in it. That sure made me feel better. My advice to you, DO NOT USE THESE PEOPLE.........EVER.

I scheduled an appointment & Randy was my serviceman. He called when he was on the way and arrived…read moreon time. He did a great job on my leaking A/C. After thoroughly cleaning it, he found out that I needed a new condensate pump, quickly went back to the shop to pickup the part and came back to install. He was thorough and professional. I appreciated him explaining how to keep it clean to prevent any gunk from building up in the future. I am very happy with the job and would call them in the future as the need arises.