Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

The staff have been great and the facility is clean however the ratio of dogs to humans can be too…read moreextreme. On more than one occasion We have seen one person trying to manage 15+ large dogs. It's often too many for him or her to control. One family member compared Rover's Place to a shelter because the dogs are put into crates more often than they should be. Our dog enjoys going to Rover's Place, finds ways to have fun with the other dogs and comes home tired however, we were hoping that there would be additional open space for the dogs to run around.

We've been taking our dog Piper to Julie for 10 years, both for daycare and boarding. Piper loves…read moreit at Julie's and we are happy to know that she is safe and well cared for, especially when we go out of town for extended periods of time. Julie has always readily accommodated any of Piper's special food or medicine needs, which is important as she has aged. You can't go wrong with The Village Dog!

Our beagle Lucy has been visiting the Village Dog for years, usually for boarding when we go out of…read moretown on vacation. She loves it and we consider it a "home away from home". Julie and staff are so caring for the dogs and treat them like their own. We are so lucky to have the Village Dog nearby and it's nice when we're 1,000 miles away to know that Lucy is in great hands! We wouldn't consider leaving Lucy with anyone else.

We brought all our dogs there and they absolutely loved it. We both boarded them and also just for…read morethe day visits. The owners were wonderful to work with. The place was always clean, had a happy atmosphere and the dogs couldn't wait to go into the space to play when dropping off. And when we picked up our puppers, they were pleasantly tired. You can also request a shampoo or nail trim for your dog while they are there. Highly highly recommend!!

The owner Tim was very helpful and accommodating to me when we had a family emergency come up last…read moreminute. Thank you!

We have used Heaven Sent Pet Care for 4 dogs now. While we have always been happy with their…read moreservice, responsiveness and flexibility, our recent experience with them has been next level. A 1yo lab mix just joined our family somewhat suddenly. He was a bit anxious and didn't warm up to everybody right away. They came to meet him a few times before we needed the walking to start so that he would be comfortable. They were VERY patient as he worked through his fears and now he does zoomies when his walker comes to take him out.

We're still using Heaven Sent and we couldn't be happier. I don't have any material updates, I just…read morewanted to post again to reiterate the praise from my original review and let folks know we've been using Heaven Sent continuously since then too. Bravo Heaven Sent!

AVOID AT ALL COSTS! While Dr. Moll came across as kind and caring when I met him, the behavior of…read morehis staff is inexcusable and cruel. On Wednesday, September 24th at 3pm, I went to pick up my standard poodle after his neuter and gastropexy surgery. I was brought into Room #2 by a man from the front desk and told I'd be reunited with my dog shortly. As soon as the man walked into the back, I immediately heard a dog howling and crying. I was fairly certain it was mine. Moments later, I clearly heard a woman yell "shut up" at the dog, then yell again to other staff members: "someone shut him up." Shortly after, I heard the same man who greeted me laughed and joked, "he'll be gone in 10 minutes," while my dog continued to cry. Then the woman shouted my dog's actual name while yelling at him. At that point, I shouted, "Bring me my dog. I can hear him crying and I can hear you yelling at him." I opened the door to the front desk and told the woman there that I could hear the yelling and wanted my dog immediately. Her response? "We have a lot of dogs back there." I told her I knew it was mine--but even if it wasn't, no animal should ever be yelled at in a veterinary clinic, especially after a major surgery. When the nurse, Ron, finally came in, I immediately told him I had heard the woman yelling at my dog. His dismissive response was, "I have no idea who that was." On my way out, I confronted the man who had first led me to the room. I told him I had heard everything: my dog crying, the woman yelling, and his own joking remark. His response? "I don't know what you're talking about." So let me be clear: I raised this concern to three different staff members, and each one brushed it off, denied, or covered for the behavior instead of acknowledging it was wrong and taking care of the issue. That tells me this is not an isolated incident--it's a cultural and reoccuring problem. We are home now, and my dog continues to cry. He is clearly in pain and distressed--and knowing how the staff treated him behind closed doors makes this even more devastating. He was there for several hours and I can't imagine what he was going through or how he was treated when I wasn't there. My dog is a standard poodle who is used to crates and kennels--he regularly goes to grooming competitions, gets groomed at salons, and has been boarded with zero issues. This was not a matter of him being "difficult." This was a matter of unprofessional, uncaring, and cruel staff. I would never trust Christensen Animal Hospital again. Their staff demonstrated not only a lack of compassion but also a willingness to cover for one another rather than protect the animals entrusted to them. If you love your pets, do not bring them here.

After being a client of Christensen Animal hospital for many years I became increasingly…read moredissatisfied with the care provided there. For the duration of my relationship with Christensen I recognized that their pricing was higher than other clinics I'd used over the years. I've had dogs and cats all of my life and had been responsible for veterinary care decisions of my animals for well over 20 years. So I feel like I have a good feel for veterinary care expenses. The good: the staff is responsive and friendly. My calls were always answered or if I left a message I received a prompt response. The text messaging function is super convenient. My pets received quality care there. The bad: While I long suspected I was being over charged or being recommended services that were unnecessary, my most recent experience confirmed this to be true. The general office fee is above average and they insist on a formal exam and full fee for any appointment. I began to feel this was excessive when they insisted that my dog required a full wellness exam every 6 months or they would not maintain his boosters for Bordetella. I had never had a clinic insist on that, normally the booster was considered a tech visit. This resulted in a $300 cost per visit per pet every 6 months. My suspicions were validated in my last visit to the clinic. I had gotten a puppy last spring and over the summer brought him in with a cough of unknown origin. They performed a thorough exam, noted it was likely a bacterial infection & provided medication which quickly resolved the issue. During that visit I mentioned he attended doggy daycare regularly. To which they noted daycare was a "germ fest and not good for young dogs." Fast forward a few months and my puppy was scheduled to be neutered. I brought him in as instructed for blood work a few days prior. The day before his scheduled surgery the vet emailed me to say his bloodwork looked fine but noted a "very mild change in his white blood cells that can indicate stress-given his normal physical exam". The cost of the exam & blood work was $300+. I brought my dog in for surgery early, stayed for the technician check in and another physical exam. Spoke at length with the vet about what to expect & then left. Within 30 minutes of me leaving I received a text asking me if I had observed my dog coughing in the last 24-48 hours. I had not, but the tech noted he was coughing at the clinic. This seemed odd because at no time during my time there in the morning did he cough. About 30 minutes after the text I received a call directly from the doctor informing me that since I dropped off my dog he had been coughing excessively and they were concerned the previous bacterial infection had returned. Again this seemed odd since I had never observed him coughing at any time leading up to the surgery and he did not cough at any point during the check in process. After a fairly heated discussion with the doctor where I noted my skepticism in what they were claiming. They noted that they weren't accusing me of being dishonest but they were just concerned about was my dog's well being. I asked about any physical signs that he may be ill & was told his lungs were clear. At that point the doctor brought up the blood work noting it might be an early sign of an infection. Requested permission to perform an additional blood test to check for a bacterial infection and said I'd need to come get my dog. I asked for the cost of the tests they wanted to run & was quoted $400-$500. The vet stated they would need to wait a full 10 days for the results before considering rescheduling. I declined the test and went and got my dog. From the moment he was returned to me he never coughed not once. He hasn't so much as sneezed. That's when I decided to change vets. I'm happy to report, my dog successfully underwent his surgery this week. The new vet did not require new blood work, they accepted the blood work already performed, they did not observe the white blood cell issue that had been mentioned. They asked to examine him the day before surgery and DID NOT CHARGE ME for the exam separately, they included it in my final bill. He had no issues during the surgery and is recovering well. If I had agreed to the blood test Christensen had requested I would have spend ~$800 and no surgery would have been performed. They kept my $200 surgery deposit. So I was out $500 for the trouble, but could have easily been $1000 if I had agreed to the test. My total bill from the new vet was a little over $1000 & included everything. Needless to say I'm going to be taking all my animals to the new vet. If you are considering Christensen Animal Hospital you will absolutely get quality care for your animals, but expect to always leave with a large bill.

Very warm and responsible dog walkers! They have a terrific app that sends you pictures and…read moreupdates on how each visit went. It makes you feel like you were there even when you need to be away at work! They let my dog explore and sniff during walks, recognizing that this is HIS time and he can use it doing what he wants. Communication is excellent and you will feel very comfortable leaving your pet in their care!

Great dog walkers and very dependable. Can't recommend them enough! We have used them for…read moreseveral years and our dog was very well taken care of. I just happened to be home one day when our dog walker came and you could tell our dog loved her!

March 2020 review: I cannot speak to how this establishment is running in 2021, but I was a dog…read morewalker for two years. One of my clients asked me to drop off a Mini Schnauzer to this location. I was very nervous about doing so because this dog was so very small, as in he could fit in one arm. He was adorable (although he peed on my coat before I could get down the stairs for one walk and was constantly pulling to stop walking during another). So my initial thought was, "Oh gawd, this dog is too young to be around other dogs." I hesitantly took him there anyway because the owner seemed confident in her decision. As soon as I got to the front desk, I was all set to ask a bunch of questions about the place. But this little Mini Schnauzer marched right through the double doors, pushed a massive dog out of his way, walked under a few other big dogs and hopped on to the top of the slide to look around. He treated this place like he was Kid n' Play of "House Party," and the star attraction had arrived. I was so tickled by this. I fully understood why the owner had zip zero issues with me dropping this puppy off. From that point forward, I'd started comparing any other dog facility I went to to this one. It's strange to me that dog parks and some other dog facilities separate the small dogs from the big dogs, but this one has them all running and playing together. My only con was that they didn't really ask me for anything when I dropped him off. No ID. No tag. No nothing. I could've just been dropping this dog off from anywhere. In their defense, I said his name and they seemed to recognize him. But I still sorta wish there was a sign-in process or something to confirm who drops off and picks up. Still though, my one experience with that puppy gunning for the dog slide warmed my heart. Now that I have my own dog, I'm going to check this place out for a "Pawdicure" and see if anything has changed.

I have been a client of their agility classes for years. I would think as an owner one would want…read moreto know what is going on. I have left many messages and nobody calls back. When you call you get an answering machine. You can leave a message for billing or rental and you can text for pick up. I have left many messages on the billing line and rental line. I have explained that this is important and I would like to talk to the owner. Nobody gets back to you. This is a reflection on this business. This is quite disturbing. The agility room is beautiful. The problem is with the teacher.I have taken agility classes for many years. I do know good teachers which is what one wants if you're going to learn properly. I believe this teacher rents from the owner. His name is James Baer . He goes under the name Agility For Everyone. He is a nice guy with an alternate life style. He takes many trips with his partner so classes can sometimes be erratic. I told him I would make the trip to Evanston to give him money on May 1st . He just needed to let me know his schedule. I never heard from him. He said he got busy and we would work it out in two weeks. He was going to Palm Springs. On May 16 , I got a text from him that the time of the class changed for that day from 4:00 pm to 3:30 pm. This was at 1:30 pm. I was already on my way to Indian Head Park, Il. I knew I would never make it to class by 3:30. I told him I would be able to do the rest of the sessions at 3:30. Everything is in text messaging. My opinion is you can't run a business this way. There are to many misunderstandings and miscommunications. You need to talk directly with a person. Because he went away for two weeks he was then having classes on Memorial weekend. Every agility facility is closed on holiday weekend so everyone can enjoy the holiday. Not here! I told Jim that I had plans and I could not come. I was going away for the weekend with my dogs. He told me in text that there was no class next week because he had a wedding. It just seems to be unfortunate circumstances. Nothing was ever mentioned about the money. I figured I would bring it when ii saw him. I am not someone just starting with him. I have been with him for years. If I had an inking how he felt, I would have made the trip to Evanston if he would have told me his class schedule. I would have been happy to pay him. I can't read minds. He needs to communicate. I then got a text that he gave my place away. This was on May 22. He told me I was stiffing him. I was not!! I would never do that. I had multiple dogs in classes with him. I will also tell you he is always looking at his cell phone during class. I can get his attention and ask a question but he then goes back on his phone reading and texting. This is not a way to run or teach a class. If I did this in my classroom, I would get fired. Your attention needs to be on the handling and dogs at all times. Therefore, I find the classes to be more self serv. I have done this long enough to understand what J am doing but this is devastating for anyone learning. As I said it is a beautiful facility and the only one in the North Shore. I would suggest taking classes elsewhere where bad habits with handling dogs does not effect performance. You also need consistency and you need the instruction to learn properly. It takes years. You don't need a teacher looking at their phone constantly during class. It has become a very bad habit which seems to be getting worse. Please go elsewhere!!! You will be throwing money out the window even if you have to drive farther. This owner should be ashamed not calling a client back. Don't you think this owner would want to know what is going or maybe the messages are not getter to the owner which now creates another problem..As I said before, it is a reflection on this business. I would still very much like to talk to the owner. How? The owner seems to be a fantomI alsoI love to support small businesses but do you want to support a business that offers services like this?

Have using this kennel for over 50 years . Excellent service ! Caring staff!…read more Began with the original owners, the children and now the grandchildren . Only boarding service to recommend !!!!!9

Carriage hill kennels is a high end location with all of the things your dog can want! Bella loved…read moreher time there and they took such good care of her! she even got a swim in as well! Highly recommended Carriage Hill kennels!

Doggy Love Camp, organized by the amazing Gloria, is truly a home away from home for small dogs…read more Her love for her fur babies shines through in every detail--clean spaces, thoughtful care, and plenty of cuddles. If you're looking for a place where your pup will be treated like family, look no further than Doggy Love Camp! xoxo

We have been bringing our Jack Russell to Gloria for almost 5 years now. For our little pooch, it…read moreis like going to "Grandma's House" - he's completely spoiled by her. When we drop him off, he's so excited that he totally and immediately forgets about us (this usually never happens). Gloria's set up is about as personal as dog boarding gets. It's an "in-home" boarding so our dog got to stay with her family the whole time. Because this is "in home" this works best for small and medium sized dogs who are comfortable being around other small dogs and kids. Honestly, for our dog, we liked this much better than the institutional day care options. This is mostly because we got more personalized treatment and our dog was really happiest. When shopping for good boarding options, we think it's always a good idea to find the right choice for the individual dog. Gloria's works best if your dog needs lots of personal attention and consistent "pack" to hang out with.

We dropped off an unruly 2 year old Airedale, who had flunked out of 2 previous training classes,…read moreand 2 weeks later, we picked up a good boy! So happy we did this, our dog Beau can accompany me on long morning walks and is a great leash walker now, he listens alot better, and even follows commands when there's no treats involved!

We brought our 1 1/2 year old Corgi to Lakeshore K9 with some minor behavioral problems. He did not…read morewalk well on a leash and needed to learn to accept being around other dogs. after 3 weeks of drop off training for 4 hours 5 days a week, we have a very well trained dog. I would recommend to anyone looking for a dog trainer as the trainers are very kind and do a great job with the dogs. After the training was completed we signed our dog up for a once a week playtime at K9. He loves it and 'learns" a little more every play-day. A great dog training facility!!!