Jeffery's Jewelry is so welcoming when you walk through the door!…read more I've had a few pieces fix and resized. Their prices are fair, had a bracelet resized, it cost the same price as JC Penney's and another jewelry store. Another jewelry store told me they couldn't do it because he would have to heat it and it would lose some of its color, didn't make sense to me but ok. Jeffery's got the size right on the first try and fixed the safety latched which was a little off and I received it back in a timely manner. If any of my jewelry needs anything done to it, it goes to Jeffery's Jewelry.

Loves these guys! Everyone that works here is super friendly and honest. I consigned an engagement…read morering with them a couple years back and just got my watch battery replaced here too. Way cheaper than I thought it was going to be and they're always fast! 10/10

Horrible service. Don't recommend coming here for anything. Horrible quality and rude employees.read more

Susan was very professional and helped me unload some gold and the price was right. They are very…read moregood and k own their business well. Great experience from start to finish. Have returned a second time and $$$$ made my day!

When you do research and have a good idea what you have and take it down. It would be nice to get…read morean explanation of what they are offering you. Maybe explain the current rates and what % you are offering. Not make sharp comments and try to make you feel dumb because you don't know there terminology. Jewelry I wouldn't bother. He literally took a 3-5k ring through it on the scale and said 200-250. Without looking at it closely. Not the first time from what I read. Gave me some spiel about how jewelry is not a good investment., saying you don't resell the rings, but you got cases of rings for reselling. I didn't even get into the real stuff I wanted to sell cause I had a bad taste in my mouth. Left with a little bit of cash and a few less items. Ps after they read the review they decided to text me to come get my stuff and bring the cash back if I'm so unhappy. This was my honest experience with them. So who texts customers after they leave? Really Who does that?

Great shop with lots of selection! Great service with very fair prices whether you are buying or…read moreselling.

We love this place. It has been a lot of years since we were there after multiple visits. We moved…read moreout of state but, this place was fabulous for our purchases. Marty and Babette Koetje

Somewhat decent selection of coins, I have been here plenty of times long time ago when I lived in…read moreFederal Way, and nothing seems to have changed here- you still have to ring a bell to get in, the prices are so so, didnt find anything this time- they also have a nice selection of jewelry if thats what your looking. I doubt I will be back much though, prefer coin shows or that place in Tacoma.

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Unique shop, full of Rocks, Stones and surprises. If you're a Rockhound, you'll be in heaven! Need…read morea gift? Lots of beautiful items.

terrible customer service. there are two women who work here in their 20's and are very rude and…read moreact like your a nuisance for wanting to see stones behind the counter. The prices here are also terrible and you will do much better at any other gem shop in Seattle. don't waste your time with this place. it's a total scam!!

Love the owners and their dogs. Paul and Yuen create incredible custom jewelry and take the time to…read morewalk you through the entire design process, making it feel personal and seamless. This is a true family business that takes care of you like family. You can really feel the care and attention they put into both their work and their customers.

Went into store for 2nd time in past two months, had a great experience the first time. Returned to…read moresee what options are available then accidentally placed my fingertips on the top of a diamond I was being shown and was rudely told I had messed it up. Not at all the experience I had had on my first stop in with this same owner. Wish them well in their business but a little professionalism never hurt any one.

Staff told me that a ring I brought into their store could not be fixed. Found another jeweler thay…read morehad no problem fixing the ring. I now have a 470 cts hat needs to be cut. If they can't fix a ring, I doubt they can cut a jem.

We've been purchasing merchandise here for years and have never been let down. I am looking for an…read moreanklet for my wife now.