Everyone who works here is very friendly. Addison and Muhammad were so kind, very knowledgeable,…read morepatient. I can go on. They offered us some cookies from Addisons' wife's business, Juju's Sweet Treats, THEY WERE SO AMAZING. Look her up on Instagram. I initially went in to find a ring for my future husband and they made it so easy, very affordable. We are both very happy

Absolutely the worst customer service. Came in for pricing…read moreon rings. Wanted to see different designs. The guy that "helped" me was so rude. I told him what I was looking for and that I was looking for design and price options before deciding on buying. I also made it very clear that I was only looking for ideas and I'd need to bring my engagement ring in to see what would match with it. And if I decided to buy, I would come back at a later time. He was desperate for me to buy any ring, even if I didn't like it. He kept pushing me very aggressively and rudely. His responses to me throughout the visit.... "Who cares [about wanting to bring my engagement ring in], just buy this ring", "you should just get this one right now", "just get this one", "can you go get your other ring right now?", "how far do you live, go get your ring", "when can you come back?", "tomorrow? Monday? Tuesday?".... and more. It was an awful experience. I spent my money elsewhere, where I was treated with respect and not forced to buy something I didn't want. Very shady business practices.

We had a great experience at Shahin jewelers with George. We not only got our ring sized. We…read moreupgraded my Center wedding stone. We added two small rings on each side of my wedding band with little diamonds. We're very happy. I definitely recommend Shahins jewelry. Ask for George. Christine Shafer

Very good jeweler! I've been going there for multiple years and everything he fixes is great. I…read morerecommend him very highly.

I love this place I've been going here for almost 30 years! Always have a fun selection and good…read morequality. I wear my rings, your rings and necklaces 24/7 and they last for years . Salespeople are always nice to me and helpful.

I've shopped here for years since I was a teen but won't be returning. I recently bought a silver…read morechain as a birthday gift for someone. While paying for the chain I was told that I can return the chain for any reason within 7 days if I had the receipt. The chain I bought ended up being too short so I called the next day to not only see about returning the chain, but to also see if they can order one for me in a longer size. The girl who answered the phone began telling me that I can't return the chain and when I explained I was told I had seven days to return it she would cut me off and tell me that's wrong. She also completely ignored me when I asked about ordering a longer chain and stopped listening to anything I had to say only repeating that I can't return anything. Because of this I'm not buying from this place anymore and I'd advise everyone to be careful when it comes to their return policy because apparently it varies depending on who you're talking to. Never again. It was a much better experience back when the original owner was always there...

Customer service was amazing! They fixed a pair of my earring for free and they looked like I had…read morejust bought them again! Am definitely coming again just because how nice they were to me and my family.

I went to visit bling for the first time today after calling a couple days ago about a product I…read morecouldn't wait to find the time to go, but when I went I was thoroughly disappointed. I admit I showed up at 10:50, and they have posted online that they open at 11, but they had two open signs on and the sign was outside, so I figured maybe they just opened early, but when I rung the bell, the man just blatantly ignored me. I thought, "no problem, they're not open yet anyways... I'll try again in 15 minutes." I waited nearly 20 minutes and tried again at 11:07 to ring the bell to get the product I was interested in, and once again, the man just COMPLETELY ignored me. They still had their open signs on and he just ignored me. Not good for business. So a little confused, I went to wait in my car because at this point I thought that maybe something came up and I understand sh-- happens, but tell me why not one minute passes when i got back into the car and the man comes opening the door cleansing the area with some sort of incense, I respect it, but how rude? I ended up just leaving because I'm not about to spend money at a place who blatantly ignores customers and disregards their open signs and hours

Brought in my grandmother's wedding ring that she gave me in for resizing. The process was super…read moreeasy. I also brought in a ring to see if they would buy it. They gave me store credit for it which was enough to pay for the resize and 3 pairs of earrings from the store. The resizing took a week and it fits perfect and looks beautiful.

I've taken several pieces of jewelry to get resized or repaired. Always very satisfied with the…read morework and prices are reasonable. Highly recommended!

I am happy because he was able to fix my Michael Kors watches. I went to another jeweler who…read morecouldn't fix my watch because he said it was broken. But I came here and he said it works just fine and he put the battery. I'll keep coming back.

Didn't give me back any links and gave me a hard time on screws saying it was going to take an…read moreextra day. I came back the next day and still had to wait and hour. Went back home only to see that my watch was missing a piece and the end. Don't even want to go back anymore sucks because I use to like to go here just make sure you have everything before you leave

Joseph the manger is amazing ! He did such a great job meeting my needs and answering all my…read morequestions ! It was such an enjoyable experience that I plan on returning again! Thank you ! Five star service and great prices ! Great selection !

Three years ago I purchased a Diamond Necklace for my wife at this location. We want back for it…read moreto be cleaned and asked if they had ring guards for her 2-rings. Alma and Suva who were helping us introduced us to Alex who then proceeded to clean the necklace and insert the ring guards, and cleaned them as well. When I asked for a bill, Alex said there was no charge and wished us a Merry Christmas! This is a perfect example of the service Jared has always provided and why we continue to shop there.

Believe it or not, customer service is not dead. If you've ever been in a pawn shop, there's…read moreusually one of two reasons: - you want to find a great deal / treasure - you need fast cash The folks here have qualities unique to the pawn shop business: -Honesty -professionalism -knowledge of trade -fair prices ( if selling or pawning ) They do not treat you like a loser if you're in a jam and have to sell or pawn an item that may hold sentimental value. That, dear reader, is priceless. Their shop is spotless, utilizes in-store uniformed, armed security ( and polite as well ). They don't sell everything under the sun but what they do sell is impressive. These folks are worth a drive to Lancaster.

Tell you one price on the phone when you get there they low ball you not even close to what they…read moreoffer on the phone!! Waste of time and gas driving to this hole in the wall shop!! Never again!!

After the stress of a long-distance move comes the challenge of replacing every trusted…read moreprofessional you left behind: car mechanic, dentist, physician, hair salon -- and jeweler! Sure enough, after moving to to this area I managed to find all the wrong doctors, the wrong auto mechanics, the wrong veterinarian and even the wrong vacuum repair shop! One of the things I was unprepared for, having moved from the OC area prior to the pandemic, was how expensive any/all jewelry repairs are in the AV. After having some work done about a year ago at a shop that charged me the entire value of an antique ring to re-tip the prongs and resize the band, I had resigned myself to the fact that I would have to drive back to Orange County to avoid being completely ripped off. The way I ended up stumbling across European Watch and Jewelry Service is that i had stopped into three AV-area jewelers to inquire about sizing a hinged bracelet. I was incorrectly advised at a shop in Quartz Hill owned by a couple with more than 40 years in the trade that the bracelet was not sizeable because it was hollow and another place suggested I cut the bottom half off and convert it to a bolo bracelet. European Watch and Jewelry Service was my third stop. Unlike the others, Stefan correctly identified that the construction was solid (could be resized) and that the stones were prong set (wouldn't fall out). Sizing a bracelet, unlike sizing a ring, is nevertheless an uncommon repair. So the fact that this shop could resize the bracelet where others said it was impossible speaks to a level of experience not commonly found in the AV. Stefan is a European-trained jeweler, who has now serviced about five watches my spouse and I own from modern (quartz) to vintage (mechanical). The prices were within reason, which allowed me to bring in still more items that need work. In addition to service/repair, there is a selection of fine jewelry and watches. I believe in supporting local businesses. After years of letting broken pieces gather dust because I didn't have an area jeweler or watch repairman, I am finally able to enjoy them again. I couldn't be happier to have at long last found "my jeweler" in the AV!

I have 3 years comming to this place Stephan is allways nice, so well i decided to take my dimond…read morering to resized, is a custom made ring 18k with dimonds clustes dimonds, 19.60 grams , well i taked to the shop Stephan says to resized need 2 sizes and 1 gram of gold to maked, so i say ok, he call me 5 hours latter, saying the ring is done, i went to pickup the ring Brian give to me , saying that they put 1 gram of gold i pay him but i say to him , can you put the ring in the scale and tell me how mouch it weighs, he was looking little bit nervous but he says ok, so I asked him how mouch it weights he says 19 grams i say are shure he says yes, i say can you call Stephan, he says he will be back Thursday, i say call him so he call Stephan, i asked him , what he did to the ring and he says same, i added 1 gram of gold bla bla, i explain to him that i scale the ring and took pictures before i taked to him, well mu ring condition now, he leve dimonds losses, he scratched the hall mark on the inside that says 18k and designer logo he took .60 grams 18k gold, i stop the payment from my credit card but i have to wait because it went to a dispute, this is the joweler with more prestige in Palmdale California and they been stealing from people long time! Stephan and Brain are professionals "THIEVES "

Took in 3 items to get fix . One was my bracelet that needed to be repair (Broke again 1 week after…read morewearing). The other one was my wedding ring which the center diamond needed to be tightened (Still working thank Goodness, a bit lose but hanging there). Last item was a necklace which had a broken clasp. I am allergic to anything but gold and before they repaired it i made sure to ask if they were replacing it with another gold one. They said yes and charged me for a gold clasp. I started noticing my neck breaking out and turning black, took off my necklace and the clasp is completely black! They lied to me about the metal, they charged me for gold and everything so far has been unable to use. I definitely don't trust them anymore!

Awesome jewelry repair. Super friendly and knowledgeable service. I highly recommend!read more