I've been coming here to get jewelry resized, as well fixed.. i just love how well they have taken…read morecare of my jewelry and i never have had any issues since they were fixed... everyone here has been soo welcoming and sweet..

Wonderful place, unique pieces, and very knowledgeable, friendly staff. I highly recommend seeing…read morewhat they have.

Brought in a ring that I needed to get resized and was provided with a fair estimate so I went…read moreahead and resized. It was ready for pickup 2 hours later and came out extra sparkly!

I seem to collect gray-haired male comedians. My ophthalmologist is one. My dentist is another. And…read morenow I've collected yet a third: a jovial gray-haired gentleman who gave me advice on caring for my freshly-cleaned shiny, sparkly wedding ring that I can completely ignore--but was truly funny. But we need to work backward. After 40 years of marriage and weight gain, I needed my wedding ring resized. Two jewelers I checked with estimated a 2-3 week turnaround, longer with the 1st store since the jeweler was on vacation. My wife looked online, found Two Sisters and saw the business had great reviews. The reviews were right. Dropped the ring off yesterday and picked it up today. Not only was my ring perfectly resized (which was determined yesterday by a very friendly lady behind the counter) but thanks to an expert cleaning my ring shines and sparkles just like on the day my bride slipped it onto my finger at our wedding. When I picked up the ring, the lady wasn't there but there was a friendly young man and...the gray-haired male comedian. His advice for caring for the shiny ring? On a sunny day when I'm driving, hang my hand with the wedding ring out the car window, point it at the other cars and blind them with my bling. I intend to use that. Believe me, he had other suggestions, one potentially painful but might just work. This is our go-to jewelers now. It's a great store doing fine work, and with at least one person doing standup as you pay the bill. What more could you ask for?

My husband and I stopped in today to get our wedding rings cleaned and polished (purchased at…read moreClark's, which was an amazing experience all on its own, see my prior review). He does such a great job cleaning, polishing and in my case throughly inspecting my diamond. It makes me feel really good about not only our original purchase, but about the maintenance they receive there. As a bonus I walked out with the most beautiful pair of sapphire earrings ever. I'd been hinting that I wanted new earrings and these were just waiting for me. My husband is amazing, but so is the selection at Clark's. And the owner makes it so easy and pleasant to do business, truly stressless. It makes me happy to support such a great local business and I'm always thrilled with the outcome of any visit.

Michael did an excellent job getting my watch up and running. Easy to work with.A+++ FYI also buys…read moregold.

I went in to get a vintage engagement ring set (1960's) resized, re-detailed and soldered. It was…read moreworn by my grandmother in law for 60 years and the bands had warped and thinned over time. The owner gave us wonderful advice that reflected her knowledge and care over sentimental pieces. She gave us a great price, helped us find a matching band, and repaired the piece in a little under three weeks. I would recommend this business to anyone in the market!

I found EB on a random Instagram feed I saw after searching for months for a perfect engagement…read morering. I noticed the prices were very good on her posts so I decided to take a look at her website. I saw nothing but good reviews so I decoded to reach out to get a consultation. After being super indecisive I ended up giving Molly a call and she was super helpful and knowledgeable. She worked with me on picking the perfect stone , choosing a nice setting and designed it start to finish. The turnaround time was very fast and she gave me updates quite frequently throughout the whole process. She video chatted me with the actual diamond and sent me preliminary CAD drawings. She even gave me suggestions and ideas about making a proposal. I ended up choosing my lady's favorite restaurant and tried to make a reservation which didn't go as planned. The lady at the restaurant blew me off the phone. I told Molly what happened and she called the restaurant and got the manager on the phone. She literally set the reservation for me and had the manager reach out to me. I didn't expect her to go out of her way to do that for me but she was legitimately concerned about this being perfect. I was able to coordinate my proposal with the restaurant manager and it was AMAZING thanks to her. The ring came out sooooo nice I will have to post a picture of it when I get a chance. I had to delete all the ones I had because I didn't want her snooping through my phone and spoil it all lol. If you're looking for an honest and reputable jeweler then go with EB. I took a chance and it paid off and she has a customer for life. Thank you for getting me the best quality ring I've seen for the price by far and even better customer service. I will be back soon!

My wife and I had our wedding rings designed and made here. The process is absolutely wonderful and…read morepersonal. Cindi and Mary were amazing to work with and we are soo happy with our rings. We've been married now 13 years and rings still look amazing! Wish we still lived nearby so we could have our anniversary ring made there!

Special people step up to the challenge of special occasions. Mary E. and her staff are those…read morepeople. I was looking for someone to create a unique gift for my wife for our 50th wedding anniversary. My idea was to present her with a golden gift for our golden anniversary, but who to bring the idea to fruition. I miraculously found Gold Mine Design and presented my idea. My wife loves frogs, so what better than a frog of 24K solid gold set on a heart shaped lily pad. Mary and crew jumped at the idea and gleefully went about bringing my idea to reality. This hand crafted creation, a true one of a kind, was everything I had hoped for and a gift that truly wowed my wife. Bring your ideas to these people for absolutely stunning creations.

Great place to shop for jewelry. My go to place for special occasions. They treat you like family.read more

Needed to lengthen my fresh water pearl necklace. The designer/jeweler, provided several options,…read moresome we didn't even think about. As I was leaving for a trip, they were able to restring using one of their designs within a day. Exceptional design and service.

This store has amazing decor, i also like how there's a sitting area for people to wait while I…read moreshop. Service is great and so are prices.

Don't advertise your hours as open only for me to drive down to buy incense and your closed sign is…read moreup. Ridiculous.

Great family owned business and very respectful customer service. I have come into Bainbridge…read moreDiamonds and Jewellery at least a handful of times over the last few years for jewellery and watch repair, some purchases for my partner and most recently to sell some precious metals and the owner took the time to explain to me the "why" "what" and "how" behind the offer for my metals. Very competitive pricing and compared to other local jewlers Frank had everyone beat on price. Also, very honest in his approach to ensure the transaction was transparent and proper documentation was recorded for when I sold him my items. Definitely recommend supporting this local shop.

Heads up for anyone selling silver locally…read more I brought a collection of sterling silver into Bainbridge Diamonds & Jewelry and the owner took everything behind a partition to weigh it out of view. He told me it was 295g and offered $60 for everything--which is far below even conservative scrap value. I declined, got my items back, and was literally at the door leaving when he suddenly produced a necklace and said adding it would increase the value. I took it back and said I wasn't selling. As I continued to leave, he then did the same with a spoon, saying it would increase the weight because it was heavy--even though it hadn't been weighed in front of me, and the earlier offer was supposedly for "everything." That was enough for me to walk out. If you're selling precious metals, check market prices first and make sure everything is weighed in front of you and clearly accounted for before accepting any offer.

I have to give it up for Ben Bridge and specifically the Silverdale location in the Kitsap Mall…read more They handled me and my situation so well. I walked in high sprung out on stress and frustration and at this point was desperate for success in what I was trying to achieve (my deadline is fast approaching). I worked directly with Allison (spelling) who took the time to allow me to partially vent but also to explain my situation and not only did she handle the situation with a lot of patience but she was very compassionate. She took the time to measure out my finger, asked questions that would contribute to meet the resolution and even followed up on me when she realized that she gave me the incorrect eta after overseeing the recent holiday. I received a phone call the day I was told it was expected to be back. When I arrived for pick up the staff was warm and greeted me. My ring came back cleaner and shinier than I was expecting &...my issue was resolved in the first crack. To my surprise, the staff that was present was aware of my situation even though Allison was not working at that moment and that honestly made me feel as though the staff here takes the time to understand and get to know their customers. I was even offered some jewelry cleaner and they really didn't have to do that. I hope they remain here in Silverdale as I would like to continue to come here.

I'm Giving 5 Stars for today's correspondence with Karhy, the Vice President of Ben Bridge…read more Kathy called and told my husband that she had heard about how things were handled and was not happy. She was very apologetic and stated that there should have been better comincation between the store to my Husband on the return policy and charges that were made and not written on the receipt and agreed upon. She also said she would look further into the remark that was made to us by Alison. She was sorry for how we were made to feel. Thank you Kathy for the full refund and explaining that your company stands behind their sales.

I stopped by on a whim and to pet the dog in the window. The store was a wonderful collection of…read moreart and jewelry. The lady (I forget her name) was a wonderful host and gave me a tour of the entire store. I found my treasures and will be back. Thank you for the great customer service and experience.

Eclectic mix of items picked up from her world travels plus many many beads, books …read more I have decorated a room , bought beads for projects an bought most of my jewelry from here. Great place just to browse thdn have some tacos up the street.