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    Pawn X-Change

    2.0 (4 reviews)
    ModerateJewelry

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    13 years ago

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    15 years ago

    Great customer service, but long lines and not to much experts on many items they sell. But I still loving coming here.

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    17 years ago

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    16 years ago

    I can only advise you to be careful when selling gold at this shop, either they are incompetent or worse at best.

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    Exclusively Brilliant - Meet LEX

    Exclusively Brilliant

    5.0(2 reviews)
    4.3 mi

    I went in to get a vintage engagement ring set (1960's) resized, re-detailed and soldered. It was…read moreworn by my grandmother in law for 60 years and the bands had warped and thinned over time. The owner gave us wonderful advice that reflected her knowledge and care over sentimental pieces. She gave us a great price, helped us find a matching band, and repaired the piece in a little under three weeks. I would recommend this business to anyone in the market!

    I found EB on a random Instagram feed I saw after searching for months for a perfect engagement…read morering. I noticed the prices were very good on her posts so I decided to take a look at her website. I saw nothing but good reviews so I decoded to reach out to get a consultation. After being super indecisive I ended up giving Molly a call and she was super helpful and knowledgeable. She worked with me on picking the perfect stone , choosing a nice setting and designed it start to finish. The turnaround time was very fast and she gave me updates quite frequently throughout the whole process. She video chatted me with the actual diamond and sent me preliminary CAD drawings. She even gave me suggestions and ideas about making a proposal. I ended up choosing my lady's favorite restaurant and tried to make a reservation which didn't go as planned. The lady at the restaurant blew me off the phone. I told Molly what happened and she called the restaurant and got the manager on the phone. She literally set the reservation for me and had the manager reach out to me. I didn't expect her to go out of her way to do that for me but she was legitimately concerned about this being perfect. I was able to coordinate my proposal with the restaurant manager and it was AMAZING thanks to her. The ring came out sooooo nice I will have to post a picture of it when I get a chance. I had to delete all the ones I had because I didn't want her snooping through my phone and spoil it all lol. If you're looking for an honest and reputable jeweler then go with EB. I took a chance and it paid off and she has a customer for life. Thank you for getting me the best quality ring I've seen for the price by far and even better customer service. I will be back soon!

    Photos
    Exclusively Brilliant - Stunning new design, Sky.

    Stunning new design, Sky.

    Exclusively Brilliant - Side gallery of LEX

    Side gallery of LEX

    Exclusively Brilliant - Engagement

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    Engagement

    Ben Bridge Jeweler

    Ben Bridge Jeweler

    3.4(17 reviews)
    5.2 mi
    $$$

    I brought in a badly tangled Tiffany necklace that I didn't even buy from Ben Bridge, and the staff…read moreuntangled it for me anyway -- completely free of charge and with a genuine smile the whole time. That kind of generosity and customer service is rare these days, especially when they had nothing to gain from helping me. It says a lot about how they treat people, whether you're a customer or not. I'll absolutely be back when I'm ready to buy something, and I'd recommend this store to anyone in Kitsap County. Thank you for the kindness!

    I have to give it up for Ben Bridge and specifically the Silverdale location in the Kitsap Mall…read more They handled me and my situation so well. I walked in high sprung out on stress and frustration and at this point was desperate for success in what I was trying to achieve (my deadline is fast approaching). I worked directly with Allison (spelling) who took the time to allow me to partially vent but also to explain my situation and not only did she handle the situation with a lot of patience but she was very compassionate. She took the time to measure out my finger, asked questions that would contribute to meet the resolution and even followed up on me when she realized that she gave me the incorrect eta after overseeing the recent holiday. I received a phone call the day I was told it was expected to be back. When I arrived for pick up the staff was warm and greeted me. My ring came back cleaner and shinier than I was expecting &...my issue was resolved in the first crack. To my surprise, the staff that was present was aware of my situation even though Allison was not working at that moment and that honestly made me feel as though the staff here takes the time to understand and get to know their customers. I was even offered some jewelry cleaner and they really didn't have to do that. I hope they remain here in Silverdale as I would like to continue to come here.

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    Ben Bridge Jeweler
    Ben Bridge Jeweler
    Ben Bridge Jeweler

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    Pawn X-Change - jewelry - Updated September 2026

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