My wife & I needed a new Harness for our Yorkshire Terrier mix…read more We stopped here because of the reviews. They were Fantastic. I asked for help select a harness & Terry walked us through it all. Next, we wanted an ID TAG - and selected one. Terry was very polite and knew everything. She even signed me up for their rewards program. Warning - Parking is tough. Remember - ASK for TERRY

Wide variety of training supply selection. they even had cute patterns and colors to choose from…read more The staff are very helpful and knowledgeable. They gave me free samples to try out before committing to a whole bag of treats and were super friendly. 12/10 will be coming back and recommending to all my friends.

Jesica & Jose C are probably the best for puppies and doodles mix! It was arlos first time grooming…read moreand made him very comfortable, I asked to have him a good experience and they definitely achieved that. I will be going again to them

The grooming was disappointing, especially for $81 (even with the new customer special). I chose…read morethe Dry Shampoo option because I didn't want to stress my cat out more than necessary with a water shampoo for a first-time groom. I don't even know if they did the dry shampoo - cat doesn't smell different. I specifically asked for the paw fur to be trimmed cleanly, but that wasn't done properly. The overall haircut was uneven and chunky, and the hair on the back end was still too long. While they did leave the tail bushy as requested, I had asked for a slight trim to shape it, which wasn't done. Additionally, the ears didn't appear to be fully cleaned--there was still visible wax in the outer ear. Overall, the results were something I could have achieved at home and done better. The experience at check-in was also frustrating. There was a long line at 8am with only one staff member present until about 8:30. I was told only one person handles cat grooming, and they were running late. Considering I got a call at 10:30 my cat was ready - it doesn't surprise me it was faster than expected given the quality. Unfortunately, I won't be returning.

I had the most amazing customer service by a red headed young lady at checkout. It was so…read morerefreshing to see a smiling face compared to all the dread I've seen at the store lately.

Took my puppy here for his first haircut, asked her to not use clippers and trim around his face…read moreand his feet. I will attach the before and after picture they do not know what they're doing or I do not think these people have any grooming experience she just cut a big bald spot in the middle of my Yorkies forehead. Nothing else was touched. Do not go here. Additionally, he was traumatized leaving here and had diarrhea immediately after.

Quaint aquarium in a basement, but absolutely the best variety of guppies in the DMV area. Friendly…read moreand knowledgeable staff. I love coming here.

Please bare I'm mind that I'm fairly claustrophobic...sooo…read more.. For starters, it's in a basement. Enter through street level door to immediately descend cluttered staircase. It's very warm/hot...due to moisture, lights, heaters. Not the worst fish store experience I've had, but I had to deep breathes to stay calm while moving about. Super packed with "stuff", so you'll prob find what you're looking for. Seemed somewhat on pricey side for tank decor, but fish seemed more normally priced. Haven't bought from them yet. Didn't find fish I was looking for. Not totally opposed to returning, but not thrilled to return either. So...just a 3 "meh" for me.

This review is for the grooming department in PetSmart.. I've been taking my little guy here for…read moreyears. I like that they have an option to pay for express which means your dog never goes in a cage. They shampoo and cut your pet straight through. I schedule with certain groomers and Darian is one of my favorites! He does a wonderful job with the hair cuts and my dog loves him. While they are a bit in the pricey side, it's quick and convenient.

Adopted two cats and spent a ton of money ($700+) to adopt them and got all our supplies there…read more Then both cats got very ill, despite having a hospital right there on site, they made us travel 3+ hours to Waldorf for care and had zero interest in helping us. Both cats ended up dying after we spent thousands on medical bills trying to save them... I will never shop here again.

today May 31st 2020, my girlfriend and i went on our almost weekly trip to this petco for some dog…read morefood. per usual, it was very clean & nicely set up especially now with COVID-19. as we walked to the front to pay, we started hearing a Karen. this lady went from 0-100 & became increasingly rude to the staff simply because it was too late in the day to make a return. the woman & man working up at front handled this monstrosity incredibly well & professional, in my opinion they deserve a pay raise & lots of praise. in light of everything going on in the US, seeing these two amazing workers keep calm during this insensitive & very rude episode was very relieving.

I bought a bag of cat food yesterday, opened it and it's full of bugs. the store employee would not…read moregive me a return or exchange. so I'm just out $35.

I had an appointment with Julie on Friday for my pup. From the moment she walked in (she was late…read moreand had been standing there waiting for someone to help me) Julie had a very poor attitude. I eventually had to leave my dog after requesting another groomer and speaking with a manager. I noticed the next day that my pup had a cut on the pad part of her paw. When I called, I spoke to the store manager named Maggie. All she gave me was excuse, no apology. Saying that if they saw a problem or injury, they would stop services. But with the poor attitude of Julie and her behavior towards me, I don't believe that she would have stopped services. And after hearing how the manager basically disregarding my concerns, I think that this store and their groomers are not going ppl. If I could give zero stars, I would. Julie hurt my dog. And Maggie did not accept an ounce of responsibility for her worker. This actually makes me sad. That they would behave like this to innocent animals.

The groomers are obnoxious and rude. The experience I just had was not only unnecessary, but also…read moreuncivilized.. I was told the rabies vaccination for my dog expired, so I changed my day around to go get his vaccine same day. When I went to the vet, I learned that the vaccine had not actually expired. I brought updated documentation showing the vaccine is now updated and asked how I was given that information. Apparently asking a question is a problem. Do not go to this location because if they can talk to a person this way, I'd question how your pet gets treated too

The employees are always friendly, and I love that they host cat adoptions every Saturday. I was…read morepleasantly surprised to find Applaws wet cat food, which is difficult to locate anywhere other than Pet Supplies Plus. They also offer price matching when Pet Supplies Plus has a promotion, which is a great added benefit.

The staff in the store and in grooming are attentive, helpful and taken great care of my two dogs…read morefor years. The negative reviews are from unfair humans who use keyboards to hurt others just because they can. Remember - this is northern Virginia! We all know the unhappy land of the liberals!! I give PetSmart five well deserved stars!

I got a new dog!!! This Petco was on the way back from a meet-up to pick up his crate. I don't…read morethink I've been to a Petco in awhile. ...maybe Petsmart, which is closest to my home. The place was busy and the checkout line was long! But Teddy and I went about our way to get him some treats, some food, and a collar (which I didn't find the exact one I was looking for). There were a few other dogs in the place so I'm glad to know that Teddy is a friendly dog. Some woman went on a whole diatribe about her German Shepard, but I just nodded my head. It was a quick trip. When I got to the line it had shortened. Luckily, my membership card still worked. Yes! Teddy charmed the cashier into some dog cookies, which he greatly appreciated. This was a good Petco. Sometimes I go into a pet store and feel like there's little to no inventory. That wasn't the case here. If I lived closer, I'd be back.

I have had a couple of my dogs groomed there on several occasions over the last two years and they…read morehave done an excellent job. They were polite, friendly, and my dogs are very happy at drop off and pick up times. It was easy, making appointments as well.

HORRIBLE experience. I booked a grooming appointment for (2) dogs - I expected to pay the…read morepublished price for the service. When I picked up my pups, they charged me in excess of $40.00 extra. I thought it was a mistake and it would be resolved....NOPE - they said "its a busy time so there is an upcharge" ?????? this was not published nor was it told to me before the service. I almost wrote a BBB complaint but think I will take this to court so that noone else has to go through this and they will be dealt legally for their business practices

Fantastic groomingand groomers!..I have taken my dog here for over 4yrs now...and it has always…read morebeen a great experience..My dog can be a handful sometimes but they are great with her and she's always happy to be there...Amanda is currently her groomer and does an amazing job..Thank you everyone that has taken care of juniper..This is the only place I go:)