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    Petco

    2.7 (84 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Petco

    Private dog training

    Bath and groom only

    Petco Photos

    From this Business

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    Reviews With Photos

    Up for Adoption.
    Shonta' H.

    This store is short staffed, didn't have a bunch of things we were looking for, and we wanted to adopt "Silk" the female black cat, however, our trip to this store was really a waste of time as we were told to come back tomorrow. According to a staff member that worked in the grooming center, she had to train one of her staff members to be able to operate the register in order to help out. We live uptown in NW, DC near Howard University. It took us an hour to get through traffic to get to this store only for us to be disappointed. So that the trip didn't feel like a total waste, the only thing we bought were cat treats for our only black cat, Fred.

    Robin R.

    Traumatizing experience with the grooming department!! My Labradoodle had an appointment @ 9:00 am with Tyana today, all went well at check-in and we were told to wait for a call for pickup. At 10:47 am we get a call from Tyana stating we need to pick Lexi up because she has fleas and that they gave her THREE (3) flea baths... that amount cannot be safe!!! I have never experienced fleas with my pets so I was shocked!!! I went to pick up our dear Lexi... and she was soaked. They sent my poor dog home dripping wet & cold!!! It was in the 60s outside!! I felt like we did the walk of shame leaving Petco, in front of so many people and dogs in the store as she was slipping on the floor unable to gain footing because she was soooo wet!!! I will never go back to petco again after that traumatic experience. My poor baby! I hope whatever "flea treatment" does not harm her!!! I had to towel dry her then blow dry her at home... then brush her out!!! Absolutely awful!

    Wait is that me? Time for a pawdicure
    Lucia B.

    Hands down the worst petco I've ever been to! The store is pretty old and dirty looking. The two times I've been here they have been out of my dogs dry food (Canidae Salmon), I've never had an issue finding it at any other petco. What really bothers me about this location is the grooming salon, what a waste of my time! I brought my chihuahua dogs for nail trims, and was told they couldn't cut some of my dogs nails because who knows why? They told me I should take them to a vet and have them do it, but of course they still charged me because they were able to cut some. Again, fist time I've ever experienced an issue with someone not being able to cut my dogs nails at a grooming salon!!! I ended up taking my dogs to the Pet Smart down the street, and the lady that helped me couldn't understand why they couldn't cut the nails at Petco, she was also nice enough to not charge me a dime, even though she should have! She cut their nails in 2 mins. My husband without knowing about my past experience brought them to petco for a second time for nail trims a few weeks later, only to experience the same thing!!!!!! They told him they couldn't cut all their nails because the dogs are too small!! O-M-G!!!! Unbelievable, same drill he ended up going to Pet Smart. Needles to say we won't come to Petco anymore!!! What a joke and waste of time!

    Exhausted after being groomed for the first time.
    Jaz T.

    The outward appearance of the store looks vacant and as if it is about to close. Subconsciously I patronize this store because I don't want it to close. The store is small, but has all of the standard pet store items. I typically go to this store for dog food, fish food, dog clothing, and dog treats. The staff is very friendly and helpful. The managers introduce themselves to you. They are the primary reason I am loyal to this store. I have used the grooming salon once (so far) for my Toy Poodle/Bichon Frise. I was satisfied with the results, and would consider allowing them to groom her again. I really wish they had a vet like PetSmart does. That would be quite helpful. Perhaps in the future.

    The closing manager who ignored me at 8:57 pm and laughed at me waiting by the door. She scurried when she saw me taking the picture.

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    3 months ago

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    Petco C.

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    7 months ago

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    6 months ago

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    1 year ago

    Place was nicely organized, people were very welcoming. Tony was great at advertising products and took great care of me! Positive enviromen

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    Petco C.

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    3 years ago

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    8 years ago

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    3 years ago

    Great staff and grooming services. We are always pleased with their service. Our dog loves it there.

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    3 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    7 years ago

    Loved this location except they don't have a good area for dogs to urinated before getting groomed.

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    Dexter V.

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    13 years ago

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    12 years ago

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    8 years ago

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    7 years ago

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    Page 1 of 3

    Petco Reviews in Other Languages

    Ask the Community - Petco

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    Review Highlights - Petco

    Petco was great we Adopted a Huskie named Stella there who was a rescue and she was a great new addition to our family.

    Mentioned in 2 reviews

    Read more highlights

    From Head to Tail Spa - Post groom

    From Head to Tail Spa

    (231 reviews)

    After several disappointing experiences elsewhere we finally found our go-to grooming spot! The…read moreteam here really understands anxious pets - they gave our nervous pup special attention and offered a quiet space to help her feel comfortable. However she didn't need it and was able to roam with the other dogs at the spa. Special shout out to Vee (Vi?)! She was super attentive and took the time to understand our preferences and make sure we were on the same page about the style we wanted. When we got home, our dog was her usual playful self (at other places, she'd come home stressed and subdued). It's clear they treated her with patience and care. The results were exactly what we hoped for! We've made this our regular salon.

    The staff was friendly at drop-off. Unfortunately the haircut was horrible and the follow-up was…read morefrustrating. After the terrible groom my partner was told to come back for a they would fix it for free. She scheduled the appointment pointing out that she wanted the complimentary service (see photo) and when I picked her up they told me it was roughly $125. I told them I had a free service and they saw that in the system but that's not what they did. I overheard the lady behind the counter whisper that we were willing to pay the difference even though it is their fault . At that point I was unwilling to pay but my partner was at work and had already paid the entire amount online so that I did not have to have any issues. They reached out to the owner and we were assured that she would reach out to us and fix it. My partner reached out to Jodi (the owner) and she did not respond. This was in February and it is now May. I waited to post this in hope that I wouldn't have to because they would make it right. I understand that the groomer needs to be paid because the work was completed but their mistake shouldn't have been my problem. Oh I forgot to mention how we came about the complimentary service. The original cut was HORRENDOUS (see photo) my partner wrote a review about it and they offered us a complimentary bath and tidy to take it down. She agreed and removed the review(shady). All I want is my partner's money back. This review did not need to be posted but I hate that fact that we were taken advantage of by this business.

    PetSmart

    PetSmart

    (227 reviews)

    We bring our cat to Petsmart to get our nails (claws) clipped. They also brush her, clean her ears…read moreand such. We're very happy with their service and how they treat Chloe.

    I would caution anyone NOT to board their cats at the PetSmart PetsHotel on Richmond Highway in…read moreAlexandria.The information on their website is patently false; they don't do any of the things that they claim they do. We had such a horrible experience and feel a tremendous amount of guilt for trusting that they would take care of our cat. After a short stay, our healthy 1-year old cat was returned to us lethargic and clearly traumatized, with serious episodes of vomiting and diarrhea that ended up in a $2,500 vet hospital stay. A quick business trip turned into an ungodly expense. We were promised an update during his stay as well as a "Pawgresss Report" when we picked him up, but received neither, likely because he wasn't adjusting well and it was easier for them to keep that from us. They didn't even do a basic medical check when we dropped him off, which again was supposed to happen according to their website. I reached out to the hotel manager, Arden, once he was admitted to the vet hospital two days after his stay, and described our experience. She "seemed" very sympathetic and assured me that an incident report would be filed and that someone would get back to me ASAP. Well, here it is 4 days later and I still haven't heard from anyone; I would have thought that they would want, at the very least, an update on his diagnosis/condition to prevent an outbreak at their facility. Nope. Clearly, what they say and what they actually do are at odds. Don't be like me and get caught up in the flowery language used on their website to describe their facility and services; it's all disingenuous, if not patently false. I fear our poor cat will never get over the trauma of his visit at the PetsHotel on Richmond Highway in Alexandria, Virginia

    Petco - pet_training - Updated June 2026

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