When my dog comes back from a few days at the Camp, he is beat! He's smiling and tired, and when we…read moreget home he sleeps for days! I really appreciate the communication Mark and his team have set up. Very clear and always followed set of rules. They also have an app which is very easy to use and helps me stay organized. This is my favorite dog boarding option in Austin.

Jumping thru many tiresome hoops. Representing as a top. Notch boarder. They were far from it…read more There was an appt. to inspect MY dog, yet upon driving out there they couldn't see me or let me into to see the facility....IT WAS DIRTY, AND THEY WERE UNCOOPERATIVE. Don't waste your time or your $.

I had my first walks in Texas this week with Allison from Paws and More. She was awesome! She…read morecame to my house and had a meet and greet with me and my mom and dad and then she came back a few days later for a trial walk with me and my mom. On our first solo walk together we had a lot of fun and then she even hung out and partied with me at my house before she had to go. She even sent several photos and text updates to my dad because he is a nervous nellie. He loved that! I overheard my mom and dad talking and it looks like I am going to be going for more walks with Allison. Wahoo!

I would not trust my kitties to anyone but Paws and More. I have an old, sick cat who is very…read moreparticular and not very nice, and they take excellent care of her while kindly ignoring her inhospitable paw swipes. Each time I return from my trips, they always leave me daily notes about how the kitties acted and what they ate, and the place is always swept and clean. No small feat with a curmudgeonly, elderly cat, and a man cat that acts like a drunk frat boy. Thank you for taking the best care of my neurotic kitties, Paws and More!

This is the best place in Austin for doggy day care and boarding. The people are super caring,…read moreloving, and enthusiastic, and it shows in all interactions.My dog goes to day care as often as possible. Sometimes I've boarded her, which usually causes her to be reluctant the next time we go for day care. Not at Pups and Pals! She is so excited every morning! The daily schedule allows for group play and indoor rest. The staff evaluates the dogs' personalities, size, and energy levels before putting them in a group. Playtime includes best friends, lots of cuddles and kisses, pools in the summer, and always playscapes. They go out anywhere between 6-8 times a day, with breaks in their air conditioned suites. The building is super nice, very new, and the play areas have K9 grass that keeps their paws nice and clean. I especially like that it is hosed every night. BTW there's a groomer onsite! Just a heads up -- it's hard to see the marquis from the 1st street entrance. You really need to know what you're looking for! April and I give Pups and Paws 4 paws up!

We've been taking our beloved shelties (Leila and Olive) to Pups and Pals for 5+ years and we could…read morenot be happier. While nobody likes to board their pups, they make us feel like they are being taken care of and mostly importantly - loved. The entire staff is incredible and goes above and beyond. A shoutout to Karina, Erin, Tiffany, Dani who always make our ladies feel special while we are out of town. Thank you for everything and for being an example of how a business should be run.

I have been bringing my pets here since 2010, and won't even consider taking my pets elsewhere. My…read moremost recent visit was to say goodbye to my Ruby. Dr G. was very compassionate and caring, making this emotional event easier. RIP RUBY NOVEMBER 15, 2007 - JULY 15,2024

Finding a trusted vet is very difficult and I really thought I found the place here! We loved every…read moreexperience until we dropped off one of our beloved pups to get spayed! My partner dropped her off and he asked that she not get the tattoo that is generally given with spay and neuters. (We made the same request for our two other dogs months prior with no problem!) when he went to pick up our dog she was given the tattoo. I was immediately extremely upset and distraught and immediately called them, the woman on the phone told me that we requested the tattoo, which is not the case. She did not apologize until I pointed out that they didn't even feel the need to apologize. The back and forth went on and I made it known I didn't feel as though they cared since they didn't take accountability for mishearing and continued to insist that we request the tattoo, and didn't even care to say "we are sorry" until I pointed the lack of apology out. I later spoke the manager, who didn't offer a sincere apology either. Which is mostly what I would have liked as I trusted them to care and listen the dogs owners (me and my partner) going into my dogs recovery from her spay she was not doing well. The incision was not healing properly we sent them pictures and they did not see it as anything too concerning. I opted to take her to a different vet to get her incision looked at, where they agreed it wasn't doing well and offered us many solutions for her to get better. Fast forward to months later now, I requested my dogs records so I could get them set up to update vaccines with a new veterinary clinic. And they had noted in the account, where they blatantly did not take responsibility and claimed I yelled. I did not yell I was distraught, worried and disappointed in the care my dog was given. They are my kids! The lack of accountability is and will continue to be my main concern here. I think that they can offer great care here, but hope they can learn to take accountability for their mistakes and understand the owners concerns instead of making a mockery of it.

Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

Lisa is great! We've used her to walk our dog Louie 3 times a week for the past few months and…read morefound her and her team incredibly helpful. In addition to walks around the neighborhood, She takes Louie to the park, nature trails and other fun activities. Louie is very grateful for Loving Pet Care and so are we.

The stylist made an appointment for two dogs nail trims via text and the appointment went…read moreswimmingly. The nails were beautifully done and they know how to handle dogs very well!

I was a referral of my friend/neighbor and was initially told "we are not taking new clients". I…read morewaited for over a year before my friend informed me to try to get my dog in. I have two Bichon Frise dogs one is just a puppy. She has only had one grooming, however her previous groomer allowed her to come for Table Time to get used to the noises and they would trim her nails she is only 7 months old. Upon scheduling here the owner required me to pay $30 per dog just to schedule my appointment. When I arrived I explained that the puppy had mats on her ears and they would need to be shaved. She called me about 30 minutes later to let me know my puppy had "such bad mats that she had hematomas." I arrived back shortly, her ears were wrapped to her head in a tight bandage. I immediately took her to our vet. She confirmed she did not have hematomas, however she was cut. I did not complain-I actually sent a complement to them for my older Bichon's haircut. My husband thought he looked great. My puppy still has thick scabs at the tips of her ears inside and out! Upon checking out I was pressed to reschedule. I have an Italy trip scheduled and was unsure of the arrival home date. Because of my puppy's cut ears the groomer did not cut the ears correctly and I was told I needed to bring her back- She has a vet appointment to be spayed the next day she is scheduled for the hair-cut fix. The groomer said I need to reschedule due to her surgery the previous day. I called to be sure. They have no openings until July 1st. We are out of town. My older pup is scheduled on July 5th. We arrive home on the 5th from memory with no calendar in front of me I was off by a day when the check out person wanted to schedule-the owner, Jade sends a snarky text that my dogs must come 8 weeks out (they are the ones who have zero flexibility) . This business owner informs me that we are not a good fit- No apology for injuring my dog, causing a $150 vet visit. Just a lovely text stating we are not a good fit-Guess What? You are 100% correct we are not a good fit and you are a terrible business owner

Transformative Online Training, Truly Beyond Words!…read more We are so grateful for Allegra and her incredible online training program. We took in two stray dogs who were wild, anxious, and completely untrusting. We weren't sure where to begin and it was chaotic for us, until we found her. Through her online courses and virtual sessions, she helped guide us step by step with patience, wisdom, and a technique that honestly goes beyond words. Even though we never met in person, her presence and deep understanding of animal behavior came through in every interaction. With her support, our dogs have started to trust us, calm down, and settle into their new life. The change has been remarkable. It feels like a miracle to see them open up and begin to feel safe and loved. If you're dealing with fearful or reactive dogs, do not hesitate to work with Allegra. Her approach is compassionate, intuitive, and truly life-changing. Thank you, Allegra, so much!!

A focus on "dog culture" vs "human culture," reading dogs' body language, effectively communicating…read morewith dogs, and shifting the energy between you and your dog gives the Naked Dog's programs a "dog whispering" feel. It's much more wide ranging than training that's only focused on commands like sit/stay/down/etc (though you can work on all of those with the Naked Dog's programs too). Before we signed up for the group training series, I was at my wit's end with our recently adopted dog. He had a lot of behavioral issues, ranging from chewing things in the house, overall excitability, constant attempts to eat pecans and, worse, trash on walks (and often succeeding despite our best efforts & requiring steady doses of probiotics and even a vet visit to induce vomiting), and lunging on leash at dogs and passing vehicles. We also noticed that when we took him to the dog park, he'd play really rambunctiously and generally go 0-60, including running and body checking other dogs (not the best strategy for harmonious playing). The great part about this series is that it's three in-person sessions (we added a fourth for some additional coaching) and the rest is a series of online lessons. This made it easy for us to work through at our own pace. In the online portion, the end of every lesson included video homework that we'd send in and get feedback from one of the Naked Dog trainers -- this was great because it captured us applying these skills in a total real world setting, without the presence of a trainer to coach us or influence our dog to be on his best behavior. Fast forward a couple months, and now we feel confident that we can handle any situation with our dog, including taking him to busy and distracting environments and responding to misbehavior. He's mellowed out so much -- he isn't perfect, but it feels like we've reached an understanding. He went from my problem child to my sidekick. He can walk in a heel, he comes when called, and will wait at the door before we say he can come in. It feels like he's looking to us as leaders and that he's truly settled in as part of our family. We followed the Naked Dog's recommendations for introducing dogs for the first time when we took him over to a friend's house to meet their dogs, and they remarked on what a good dog he is, and that he's better behaved than other dogs they've petsitted, so now we have a worry-free petsitting option. I also now take him by our neighborhood park on walks and let him meet other dogs, which used to be a wild activity full of leash pulling and jumping. The Naked Dog taught us what to look for in reading dogs' behavior so that we can spot polite vs rude behavior and manage their interactions before they start getting too wild, which is a truly priceless part of this training seminar.

We love them! Our puppy had a great day, they communicated with us half way through the day with…read moreemail and picture AND AT THE END OF THE DAY SHE GOT A REPORT CARD and it seriously was the cutest.

My experience with Becca and Laurie has been nothing short of excellent. They are very clear in…read morecommunication, attention to pups, have structure and safety protocols. I have a very anxious 6 mon old Laggoto Romagnolo and I asked them to help reinforce good manners as my pup and I work with a trainer to get these mastered. Dog Socialization is critical for him. He had a broken leg at 10 weeks old and could not walk or put weight on it for 9 weeks and so his start was a little unconventional in socialization. I know he gets his fair share of play and what puppy doesn't like play? Since I did travel for work a great deal and as Covid subsides, my travel will start to come back. My pup has stayed overnight and I feel super confident as a worried Mom that he is well taken care of during his stay.

When our newly adopted dog was being stubborn on walks and continually kept jumping up on the…read morecouch, I decided to seek out a personal dog trainer. I found Kenny through Yelp and emailed him a few questions. He was very prompt and thorough with his responses and we set up a meet-and-greet for the following week. He runs his business out of his home, and he has customized his whole house, yard and garage for dog training. It's quite impressive! Kenny has a matter-of-fact way of saying things which I truly respect. He not only helped us with the dog behavior issues that we were having, but also helped me to realize that some of our issues were brought on by our own behaviors! It helped us to change our own way of thinking about certain things (for the better). Kenny's training for dogs relies heavily on owner participation. Meaning, you don't drop your dog off to Kenny to be magically trained. You, the dog owner, attend the sessions with your dog and then PRACTICE PRACTICE PRACTICE the new command with your dog all week, sometimes even for two weeks before the next session. It is required discipline for the owner and all family members and is a time commitment. After completing Kenny's training sessions, our dog now walks very nicely on a leash, sits when asked, goes to her "place", stays out of the kitchen when we are preparing food, and does not jump on the couch or up on us anymore. Remarkable! And worth the money? Most definitely!

The reviews are right. K9 Kenny is amazing. In the past, we tried to squeak by with DIY training or…read moregroup training with mixed results. We recently adopted a rescue cattle dog pup and he is a live wire. So we decided to do ourselves and him a favor by getting professional training. When we started, Kenny asked us what bad behaviors we needed to address. We told him to check almost every box. We finished lesson 4 of 6 and see a huge difference in our dog's behavior. And we have learned SO much. That's what dog training is really about, right? Training the owners. Anyway, Kenny is an investment and one you won't regret.

Arrived for 10:30 app, the place was dark and had a very unpleasant smell. All the groomers (3)…read morewere working on a dog. None acknowledged my presence at first. I did finally manage to make eye contact with one groomer who mouth "be with you", they all continued to work on their dogs. I finally got tired of not being served, and verbally cancelled my app. In addition, this placed resembled a dark garage. No pictures of animals or pleasant view or even certifications noted. If this enviroment is an example of how much care a pet receives, I would not return to this place or recommend it to anyone.

I've brought my Aussie here for years and they've always done a good job - until now…read more I brought her in today and instead of getting a cut that compliments her breed, they basically just gave her a choppy buzz cut. Anybody with clippers and time could have accomplished this. 4 hours and $100+ later, I expected the quality of cut my dog had received in the past for a lower price and in less time. I'm not sure if they have new staff or if someone was having a bad day, but this did not live up to my previous experience here and we'll be looking elsewhere in the future.