Tried to order merchandise online. NO shipping , no response to email or phone messages. I was…read moreassured that I would never be charged for discontinued item except guess what? I was charged. I had to threaten to contact my bank for them to refund me.

Beware that they are now in a warehouse without any signs and no longer office self dog wash…read moreservices. The pictures are a misrepresentation.

I purchase most of the things from here because many buy raw food so they are very fresh. My dog…read moreenjoys the variety of raw food and cooked food. My dog became an International Champion from their self-dog bath. Nicole knows a lot about nutrition. Bridgett is clear and nice when you get to know her. Their pale yellow shampoo at the self bath and coconut oil helped my dog's skin improve (due to hormone imbalance), it may come and go or gone but their mild shampoo works far better than my show line shampoo. My dog has not had skin issue for over 6 months :) I'm pleased with this store.

This review is just for Nicole- she is wonderful, welcoming and well informed about various issues…read morerelated to dogs. Initially I was appreciating a $12 self wash section for dogs but soon realized that the store is unique and loved everything about it. Thankyou Nicole - love your store because of YOU! I can say that all store owners can learn some customer service etiquette from you.

This review is more about Banfield than my experience at PetSmart…read more My girl (cat) was given a prescription for Hill's and Royal Canine. The vet tech who assisted me at Banfield was phenomenal, and her willingness to help was very much appreciated. I'm new to this new process, and she provided great advice and personal experiences, which brought on a bit of calm. She's a gem to have on any team, in particular, when it comes to our fur babies. The checkout process was pleasant, and I enjoyed my little chat with the cashier.

Kinny and her colleagues do an amazing job with our fur babies. Sugar Plum used to be scared of…read moregrooming. Kinny's patience and talent built a trusting relationship to groom her perfectly every time.

Hello Woof Gang,…read more I just wanted to send a quick thank you for always taking such great care of Luna. I truly appreciate how accommodating your team is, especially when I call for a last-minute appointment. Everyone is always so kind, patient, and gentle with her, and it means a lot knowing she's in such good hands. Luna always comes home looking great and happy. Thank you for all that you do--we really appreciate you!

What a fun treat and grooming boutique! I have been seeing these places pop up around town and…read morealways wanted to go check them out, so I finally did! Just like you would imagine from the outside, this store on the inside is full of goodies. Baked goods, chew toys, stuffies, food and more adorn the walls and tables within. I decided to bring my dogs a treat this evening, so we will see what they think!

This place is full floor to ceiling with every kind of dog toy, harness, collar, lead, treat and…read moremany different types of dog food. The prices are a little higher than amazon or chewy but the customer service was excellent. I was amazed how much stuff was actually in there. Puts petsmart to shame. And i believe the Hollywood feed prices were much less than petsmart also. Well worth a look if you have not been to a Hollywood Feed. There are also 2 rows of cat items and a huge selection of dog beds and crate pads too.

Love love this place. And have never set foot inside. They deliver our dog food to our front door,…read moretypically within hours of ordering - for no delivery fee. They will often leave notes or small dog bones with the food. Don't get your dog/cat food anywhere else. Customer for life.

The whole staff is so helpful with any question you might have from products to dog discipline!…read more The store is clean with a nice area to bathe your own dogs. I have 2 Standard Poodles and she does an amazing job grooming them. They love coming to see her!

The staff at both the Colleyville and the Southlake location have been so helpful! The fact that…read moreyou can return food that your picky dogs won't eat is a lifesaver!

One of my dogs was very sick and wasn't eating. Brandon, Jacob, and Jesse were so helpful. They…read moregave me free samples of food to try, suggested items she might like, and even let me return a bag of food she wouldn't eat. These guys have always been so kind and helpful. Love that this store has only natural products. If you haven't been, go now! I promise that you won't be disappointed!

The guys there were incredibly helpful and their little helper Ash is absolutely beautiful! I was…read morelooking for a birthday cake/treat for my dog. One of the guys who worked there asked what exactly I was looking for and he pointed to the gelato and the cupcake that was in the freezer section. The other guy helped me with a bone to give my dog. They both gave me some good suggestions and I ended up buying the gelato, a little cupcake, a cheese stick and a bone. I wish there was one of these closer to me, but if I'm ever in the area again, I'll definitely come by to get treats for my Bella.

After going through a few bad experiences of adding a fur baby to our family, we finally got it…read more Both Karnee and Rebecca were really great with us before and during our viewing appointment. I was hesitant about going through this whole process altogether because of past experiences but this has been one of the best. I fell in love with our newest family member as soon as Karnee brought him out. I read reviews both good and some negative that I read but I just had to see for myself and I am sooo glad I did.

I will always be grateful to Teacup and Toy Pets Boutique Team for providing my family and me with…read morethe greatest joy we could have hoped for. I thought I would never spend the money I would spend on a little fur baby but my mind is relieved of worry if our fur baby's health and knowing that she was well taken care of before adopting. I truly feel that Teacup and Toy Pets Boutique Team is reliable when it comes to any concerns or questions especially to families who are new to owning any pet. Thank you all soo much. The wait was worth it!!!