The staff at paws pet resort is extremely friendly and helpful with my pets . There is always an owner onsite to take care of any problems

The facility is spotless there sample parking. It's in a great location and the staff is friendly welcoming and very helpful all that reasonable price. What else is there. not very happy with the boarding stance and then in the manner I was looking for a new one I came out today. They didn't evaluation. My dog came back happy tired and clean with her. Avoid car and how she acted. The rights are very reasonable. This is the first choice in our neighborhood or any other read more

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My Rocco loves going to Paws Pet Resort. Jamie and friends treat him so well...he doesn't even look back at me when I hand him over. He is so excited to be there and when I pick him up he is clean and tired. I think he goes home to rest and gets ready to come back to Paws Pet Resort to play. It makes me feel good knowing he is in good caring hands. Thanks PPR and Jamie & Friends!Denise&Rocco read more

My partner and I have been taking our fur babies to Paws Pet Resort for the last couple of years, and I do not have anything but great things to say about them. The staff has always been so kind and communicative as well as great to our animals, which is why we feel so comfortable taking our babies here. I would 100% recommend to anyone! read more

We were impressed by this facility. I almost went to a competitor, but the competition didn't allow tours of their facility. Here at Paws, we were told to simply drop in for a tour. That sold me, they had nothing to hide. The first time we met the owner's mother, not some 18-yr old kid. The second time we toured, I met the owner himself. The facility was clean and relatively odor free. They are strict, not even allowing a tour if there is an accompanying dog, unless you bring up to date shot records. I also liked that, it prevents a sick dog from infecting others dogs. The fees are very reasonable, and I found the pens very clean and more spacious that the competition. They allowed our Yorkie to be boarded with a friend's Yorker so they would have less separation anxiety. All in all, an excellent experience! read more

Jamie and the Paws Staff is phenomenal! I use to take my previous dog, Hank, to daycare here five days a week. Now I take my new pup, Frankie! The facility is clean, well staffed, and convenient. There is no other place like it! Highly recommended! read more

Paws Pet Resort - Frankie's 1st Day! - Pet Groomers Near Me - Houston, Texas

Only putting three stars because of the surprise charges that were added. When I walked in to drop Layla off. I specifically told them that she would not be needing a bath and that I had just given her one that same exact day. The next thing I know I'm being charged for a bath that I was told was included in any stay that is more than three nights. I have a really big problem being charged for some thing that I specifically told them not to give her a bath. She's not even supposed to be using regular shampoo because she has to use a topical antibiotic shampoo. All in all the people there are very nice and sweet, which is why I didn't give anything less than 4 stars. I'll be taking Layla back with very specific instructions to not give her a bath. Layla was in fact very very very happy (and clean I guess LOL). Now that I know I need to be specific with them, I think I'll enjoy taking her there more read more

amazing, they were so nice and informative from the jump, prices are super reasonable, and customer service is unparalleled. they listened to everything we wanted and executed it perfectly, our pup loves his experience and feels so comfy with his new cut. Gio with the mullet loves yall read more

We have been leaving our four lovies there for years and they always treat them with kindness and care! We love the staff because they are pet parents and know how it feels to be apart from your pets- you can call anytime and get an update - they are the next best thing to having a in home sitter! read more

So I love this place. I originally had my first dog, and I was a little bit skeptical about the daycare experience, but I broke my first dog Boogie there and he absolutely loved it. They tired him out, which is definitely needed. Not only were they there when my dog was alive, but when he passed away abruptly, I was devastated but they gave me an awesome photo of him and I have it in my room today. Thank you very much for everything that y'all did during that time. I recently got a new dog named Breaux and I started taking him there, and he absolutely loves it. Thank you all for the good work. read more

Employees are so caring. Very clean facility and I don't worry about my fur baby (Molly), at all when she's in their care. Lots of additional perks available as well. This is my dog's home away from home. 100% recommend. read more

I really like Paws Pet Resort. We've tried a few different daycares in the Heights area with mixed results, but this is the one if you want a friendly staff and happy dog when you pick him up. read more

Paws Pet Resort - Gumbo - Pet Groomers Near Me - Houston, Texas

Can't say enough good things about Paws! Our golden retriever Goose has been going to daycare there since the day he turned 4 months old (and he's almost 3 now!) The staff is amazing and always greets us with enthusiasm and excitement to see Goose! Paws is also the most affordable doggie daycare in the area which allows us to take him there most days of the week. We love Paws and can't recommend them enough!!! read more

Do not take your pets to Paws Pet Resort. My dog, Banana, was under their care for 10 days when I was out of town. During the 10 days, he was not given any day care time as requested and kept in his cage majority of the day without exercise and obviously was extremely under fed. The pictures I'm attaching are a photo posted by the facility on their Facebook page the day after arriving. He looks healthy and has no scar or scratches. When picked up from the facility they were extremely unprofessional and rude to my friend picking him up and his ribs, spine, and hip bones were all showing - looking as if he was practically starved and with a scar on his nose. I emailed throughout the week to ensure he was getting the day care time that he has gotten every time he's stayed with them before. The email was ignored - with the only emails answered about how they were being paid, not the treatment of my dog. The staff has been rude on multiple occasions and I have had bad experience with them in the past as well. Would not recommend this facility to any pet owner as there are far better options in Houston and nearby. read more

Expensive but good. My wife and I took our dogs there for boarding over a long weekend. Professional staff, and you can tell they love pets.

For my first time boarding here I love it, definitely coming back, my dogs face says everything. They took a good care of them Thank you Paws Pet Resort Great staff and also accessible prices read more

Paws Pet Resort - His face says it all - Pet Groomers Near Me - Houston, Texas

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I love the staff here. They have taken my zillion questions with courtesy and professionalism. My Gemma has made some great friends there.

I just started bringing my dog to Paws after a couple failed attempts at other Houston boarding/daycare places. Paws has outshined them all in terms of service, communication and genuine care for all the animals that walk in. I always feel confident when I drop my dog off that he will be well cared for! The staff is so friendly and transparent. read more

I'm so glad we were able to work through my travel plans and the Covid issue with Jamie. She is fabulous

Whether is daycare or boarding, I know my pup will be well cared for at Paws! He loves the staff and is excited to be there!

I love this place and cannot say enough good things. Front desk workers are so super friendly and always so happy. I love that they already know who my dog is and his name as soon as I walk in the front door. My dog Zeus loves this place as well. As soon as I walk in he is ready for the door to open so he can run to his room. I love that they post pics of your pet on Facebook so you can see the fun your pet is having. As a customer for 3 years now I have never had an issue here and highly recommend if you are looking for a great dog daycare! read more

Do NOT take your dog here if you have any sort of schedule to keep. I called them ahead of time, emailed them all my vaccine and intake documents several days before, yet they waited until the day I dropped off my dog to tell me my vaccination records were insufficient. Lady was trashy and extremely rude. These guys are incompetent and will completely waste your time. I went to another place down the road (Polka Dot Dogs), and it turns out my vaccination records were fine. read more

PPR is my go-to spot for my dog and foster dog to get groomed. Yesterday I dropped off my foster dog who could use a good summer shaving. When I picked him up, I literally did not recognize him. He looked so beautiful, clean and do you to the shaving you could now see the spots below his long white hair. I think even he knew how gorgeous he looked. I highly recommend PPR for doggy daycare and boarding as well. Their prices are reasonable, my dog is happy and their hours on the weekend are super helpful. It's especially nice to be able to pick up your pet on Sunday 4-7 if you've just come back in from out of town instead of waiting until Monday. My dog adores Jamie, the owner, and you can tell how much she loves the pets in her care. read more

Paws Pet Resort - Dud the Stud! - Pet Groomers Near Me - Houston, Texas

My cats got fleas after staying the weekend here. The second I dropped them off I knew it was very unclean. I had them stay for 2 nights in the "cat suite" which has a camera to watch them. Every time I checked, I never saw a litter box even after I had called to ask twice about it. When I dropped them off, it was very UNCLEAN. There were spiders on the ground, the couch had hair all over it as if they have never vacuumed it. They did have plenty of toys for them but the cat tree or couch must have had fleas. I know they don't clean between cats because when I let mine out of the crate into the room I heard hissing under the couch and there was another cat from the adjoined room next door. They had closed the attached door right before I arrived meaning cats had been roaming in there minutes before mine had gone. Thus meaning they do not properly clean the suites. read more

Never have I ever experienced poor customer service first thing walking into the morning. The older grumpy lady who sits at the front desk was nothing short of welcoming. I'm not sure how I'm suppose to trust my fur baby in the care of a facility when someone who doesn't know how to be polite, honest, explanative, and quite honestly, speak as if they would like to be spoken too. Her name is Deanne and is very poor at communication skills, organizing, and ultimately being a decent human being. Not only did I have a grooming appointment scheduled for the day, the FIRST second before I can even walk in and say GOOD MORNING in a happy tone (as a customer would do because that's NORMAL) , I see BIG BLACK INK covered in my dog's profile for expired vaccinations. This appointment was scheduled for several days and with working two jobs (one being a night shift position) I did not receive a reminder nor a confirmation that I was bringing in up to date vaccinations. Not only did this inconvenience my morning and week (had I received an email, friendly reminder) I would've gotten shots updated, but this completely ruined the chances of someone else's dog being able to get booked for grooming on the same day. Talk about poor management. It's sad to say the only reason I took my dog there was for the groomer, Leslie, but unfortunately she has to lose business because her front desk staff cannot get it together for her nor organize her customers well. If I could rate this, I would give negative stars but that's not an option. I say that because sometimes these dogs are all some people have and to be putting your TRUST in others to make it a positive, welcoming, understanding, LOVING experience for your dog, it is quite the opposite. If I can't expect a human who can't even speak in a polite manner to ANOTHER human, how can I quite possibly fathom that same human to speak kindly to an animal. Completely unacceptable and inappropriate for a "PET RESORT". Sounds pretty stressful to me. Let this be a reminder to all business owners with front desk staff: REGARDLESS of what amazing employee is in the back behind the desk, the first person the customer sees and speaks with will determine everything. And to those of you who HATE their jobs, just like Deanne does, do us and yourself a favor and quit. Don't make everyone else suffer just because you're miserable. And you best believe if this is the only review to be left on a social platform, think again. Word of mouth spreads faster than wild fire. read more

Updated review 2018 - Paws Pet Resort has expanded and has now moved next door to a bigger building. My dogs board there regularly when I go out of town and go for daycare every other day. They are boarding there right now and this trip, I booked their newly opened luxury suites. These suites have their own private yards, TVs in each suite and most importantly, a private camera that I was given access to once I dropped them off. First, the suites are wayyyy bigger so my dogs can stay and play together, without getting on each other's nerves. There are 3 round Costco beds in there right now, and there is still ample space for them to walk around. How do I know that? Cuz the CAMERAS!!! I have been obsessing over it all day, watching them hang out and get played with etc... I love it so much. Now I don't need to call them to check on my dogs and I can just log in the app and see a live view of what's going on! And the best part of it all, it's at a reasonable cost - especially if you have more than 1 dog. read more

Our Jax has been going to Paws for 4 years plus and loves it. He goes 3 days a week for daycare and boarding at least once a month over a weekend. We would like to think he would miss us but he is always ready to head back to see his dog and human friends. We know they take great care of Jax. Thank you Jamie and team for all you do. read more

We love Paws Pet Resort! We have boarded our dog and go for occasional daycare. He has separation anxiety when at home, but he never looks back at drop off and at pickup today they had to convince him to come home! I don't think there's a better way to say they love the pets and the pets love them read more

I've been bringing my dog here for the last year and a half and I am continuously happy with the care that Paws Pet provides him! Boarding is super easy, they have all of the required vaccinations you need online so that is helpful, you just have to make an appointment via phone (there is no online booking system). We just recently starting going to doggy day care which has been awesome! My pup comes home very tired and noticeably more comfortable playing with and approaching other dogs, which is great because my dog is pretty shy. He also comes home a little dirty from playing outside - but if your dog isn't dirty did they really have fun? They also have grooming services which we've had done during the boarding stays. Overall, really happy with the services we've had here! read more

Toby looks great. They listened to my concerns and groomed him accordingly. Thank you! read more

Paws Pet Resort - Pet Groomers Near Me - Houston, Texas

I would never take my dogs anywhere else! Jamie & her staff are dedicated to the well-being of all animals. In addition to sending our dogs to day care and boarding at Paws Pet Resort, we have relied on Jamie's support for assistance with many rescue dogs over the years. She's helped us board and care for multiple rescues/foster dogs in the ten years I've known her. I've also called Paws/Jamie at all hours from Hawaii, Barcelona, New York, and anywhere else I'm traveling with questions and concerns and she never hesitates to answer and/or get back to me ASAP. As a person with a dog with behavioral issues, I never worry - Jamie and staff treat each dog (or cat!) like their own. Truly fortunate Jamie is there to care for my pets. read more

Love this place! They have always taken great care of my fur babies and anyone who knows us, knows my pups are not the easiest. Jamie has always gone the extra mile. I have called last minute for boarding needs, she takes care of it. The staff is just as wonderful. We would be lost without Paws Pet Resort. read more

Jamie and staff are great. She makes us and our dogs feel like family.

My dog, Hugo, loves boarding at Paws Pet Resort. I have tried multiple other boarding locations with mediocre results. When we pull into the parking lot of Paws, he is dragging me to the door. He gets tons of love and exercise at Paws. The go home bath and nail trimming and grinding are great - his fur is so soft with the shampoo they use. The staff are very friendly and follow my feeding instructions to the tee. read more

My dog absolutely loves coming here! The staff is incredibly friendly and they know me and my pup by name after just a few weeks. I take her twice a week and it is worth every penny. Very affordable also if you do the month plan it comes down to just $13 a day. Highly recommend! read more

I wouldn't leave my Dalmatians with any other daycare or boarding. Everyone there knows your name and your pets names. It is very obvious that the owners and employees are all animal lovers. read more

Paws is the best! We bring both my dogs (Great Dane and Pit/Lab mix) multiple times per week for daycare over the last year and don't know what we would do without Jamie and her team! The staff genuinely loves animals and it couldn't be more apparent. We also board our dogs and have their baths and grooming needs done at PPR. Will continue to be our go to pet resort for all of our fur babies needs! read more

I live in the Woodlands and the drive to Paws is well worth it! I am absolutely the overprotective pet owner. Paws is incredibly impressive. Not only was my dog so happy and tired, I could tell she was completely taken care of to MY standard, which is pretty high! They gave her a bath before I picked her up and she smells amazing and is softer than I remember her. I will definitely use them again and again! read more

Jamie and her crew are fantastic! She is passionate about animals, and that energy shows! I have brought fosters for daycare, and they have a blast! You know they are in great hands, and usually you will get a video on Facebook to watch the fun. They give you a peace of mind that can't be beat. read more

We love this place! We've boarded our dog here twice now (each for a week long visit), and have used the doggy day care multiple times. Jamie and the rest of the staff are wonderful. I absolutely get the sense that they care for our pup just as much as we do. Our dog is our son, and the first time boarding him, I was so anxious and sad to leave him. Seriously in tears when we dropped him off the first time (boarding for a week while we were out of the country). Jamie made me laugh, was reassuring and even encouraged us to call and check in if we wanted, which we totally did, and they were super great about it. The pictures and videos on FB are wonderful too. Also- our pup seriously loves this place. He seems so happy, excited to go in, and best of all- is nice and worn out when we go to pick him up. I wouldn't hesitate to recommend them to anyone! read more