I love to support an independent business especially For Pets. This place is the absolute best.

Nice little store. Lots of neat things for smaller dogs. We went there for the bakery! They have these biscuits and cakes ($35!!!!) for dogs. We got a few but stayed away from the cakes, it was a bit over price. Other than that, my dog loves the donuts biscuits! read more

Our dog was desperate to get a bath, It was late Sunday morning, we called Pawsitive and they were able to fit us in the same afternoon. The store is pawsitively fabulous, well-stocked with all the healthy good karmic items. It was our first time at the PK and we were very pleased with the service. One thing that might help is to use more soap to make sure they are completely clean. Our dog still has fleas and does not really smell as good as when we bathed him at home (which we can no longer do). Otherwise it's definitely a much better place for your pets than any other commercial pet stores. read more

This place is awesome! I recently took my puggle in to get a nail grind and the staff was amazing. The blonde girl (Kristine?) that did her nails was so sweet and patient and Ginger is not an easy one to deal with. Unlike most of us ladies Ginger does not like getting her nails done. They are always so accommodating and even after our first time there they remembered my baby. (: love this place seriously. If my puggle was long hair this is where I would take her to get groomed! Recommend to all animal lovers!! read more

Best dog grooming ever! We come all the way from Brentwood. We have been coming here for about four years now. Nikki has been with us and our two dogs love coming to see her! They have been very scared of other groomers as we have tried before we found this gem. Every time they are greeted with love and do so well coming here! Thank you for treating our babies like they are your own!! read more

This is a pretty nice place for good ol' Castro Valley! You wouldn't ever expect a dog boutique here. It's located right next to JD's & the Chabot Theater. Parking is in the back. The first thing I noticed when I walked into the store was the cute Westie... named Buddha! The store itself has great organic/holistic stuff for your dog. Of course that means it's pricier which makes me wonder if being "organic/holistic" will really make that much of a difference for my dog. They even have snacks made of 100% kobe beef. I found treats that were "chicken pot pie" flavored and I had to get them because it's such a unique flavor. Other than that, it's your typical dog boutique with expensive dog items. I'd probably only come here for dog food/snacks. I think shampoos, conditioners (even salon brands), dog beds & the like can be purchased online for cheaper. My friend told me that she wanted to get her dog groomed here but there's a waiting list! If you run into that problem, just go to Classy Canine Dog Salon across the street from Golfland. They're awesome. read more

I've taken my dogs here a few times for grooming/nail trimming/ear cleaning, and they always do a good job. I only took one star off because one time one of the dogs' nails were filed down so far the quicks were sticking out a little, but overall this is a great little shop :) read more

This place is great. I drive from dublin to take my dog here. The groomers are fabulous. My Pixie is always happy when she leaves. She is never caged and is only there for an 1 1/2 hours. In and out in a jiffy. read more

Super impressed. They did a great job with both of our fury guys. I dreaded asking for a deshed on the big dog cuz I know how much work that is but they didn't bat and eye and did a great job! Alexandra was our groomer and she was awesome! read more

Pawsitive Karma did a great job on my puppy (that's not him in my profile pic btw) and I would go back. The only thing I thought was odd was that I made it clear it was my first time there (in a friendly way), also that the whole grooming process was new to me. I've had dogs growing up, (but never any that needed grooming). They offered the customer right after me the opportunity to go back with them and their dog and see the facilities, and they did not offer that to me (?) I would have loved that opportunity since I'm a new puppy Mom. Plus they were in a group of two and I was there alone... Anyway, they did a great job on my puppy, but that was the one thing that stuck with me. Robin gave him his service, and if I go back, I want her to do his cut again. read more

I took my long haired cat bb in for a lion shave, her first time at a groomers and first time shave. I was so nervous as she is my baby girl. Michelle the only cat groomer there was so nice, everyone there were super nice. I picked bb up and they did a beautiful job. No more matted fur and she was not traumatized at all. Very happy with the service and the care shown to my baby. read more

I am giving them 2 stars simply because of the customer service I recieved and the way they left my dog the last time I went. I had been going to Pawsitive Karma for over 3 years and was very happy with the service provided by Marilyn, Robin & Katrina. However, when Katrina went on maternity leave I became more and more unsatisfied. I had finally had when one of the newer groomers hurt my dog and blamed me for it when I picked him up. My dog isn't the best, but he is better than many I see so I would've understood should something had happened. I got so much attitude from the new groomer that I no longer felt welcome there. I have found a much better mobile groomer and has reduced my travel time to Pawsitive Karma by 45+ minutes. (Depending on traffic). If it's Marilyn or Robin, I would give them 5 stars, other than that the two stars I have given them is more than enough. read more

I have been going to Pawsitive Karma for over 10 years. I brought my first dog Sadie, until she passed. When I rescued Pluto this past April, I didn't even think of bringing him to another groomer. Even when I moved to Walnut Creek I continued to make the drive because Pawsitive Karma not only does a great job, they have taken very good care of my dogs. I hear nightmare stories all the time about other groomers. In the over 10 years I've brought my dogs to Pawsitive Karma, I've always known they would do a great job and my dogs were always in the best of hands. read more

My dogs are so happy and look extra cute after they've visited Pawsitive Karma. I like that they don't cage your dogs and they are faster than a few other places in the area. I took my dogs to a nearby groomer and it took more than a few hours for their service to be completed. It shouldn't have taken more than 2 hours, tops. I was worried and seriously kept calling to see when my dogs would be done. I was worried the groomer was going to close and I didn't have my precious dogs back. Pawsitive Karma is completely different . They give you a time estimate so have a realistic time of when they should be done. I usually plan on errands that I can run within the timeframe and return for my dogs afterwards. I have confidence that my dogs are well taken care of when I leave them here. We've been return customers for the past 6+ years. read more

Extremely happy with this place! So far I've only had them do nail trims on my small/medium dog, but they are amazing. They clearly care about the animals, because my dog absolutely hates having his nails done (which is why I pay someone else to do it for me!) and they are incredible. They are very careful with him, and work quickly and efficiently to make sure it goes as fast as possible. I've come enough times they recognise him now and are able to remember me and him, which I find really great. It's a drop in service, but I've never had to wait more than 10 minutes. The last time I came in they were really busy and I did have to wait, but they brought him a bowl of water and some treats to keep him occupied, which I found really great. I used to go to Petsmart to get his nails done, and while it is more expensive to have them done here, the service and attention we receive makes it so worth it. If you're looking for a local place to come and get some grooming services, highly highly highly recommend this place!! read more

This place is wonderful! Robyn and Marilyn are knowledgeable, and friendly. They gave my dog Thor a wonderful modified Shih Tzu cut. They carry the best brands in food and grooming items, including soaps and conditioners that you will never find in a pet store. But best of all they LOVE dogs. No animal is caged but all the little guys are lined up, after they're groomed, on the counter to watch the action. The bigger dogs too have a spot. When they blow dry each groomer stays with the animal. Have seen other salons put a dog in a cage and turn on a giant turbo dryer on the animal, but not at Pawsitive Karma. Can't say enough wonderful things about this place, or the staff. Try them out, you won't be disappointed read more

took my puppy there for her first cut.....made appointment drop her off and hour and half later...go pick her up and i was told my puppy wont stay still for a full cut.....they only give her a bath and trimmed face... tell me they dont want to start cutting and dont have enought time to finish.....!! and charged me $45!!! i feel like they ripped me off....i will not return read more

We love Pawsitive Karma! I have a skittish dog that just doesn't like to have certain parts of him groomed and Robin is always so patient & understanding with him! Plus, there are so many cool things in the shop - the best treats, foods, and homeopathic meds! So glad they're in Castro Valley! read more

I absolutely LOVE this place... more importantly, my dog Max does! The owners are very informed and so helpful. Max has very sensitive skin and the first time I brought him to Pawsitive Karma he was miserable... his skin was irritated and he was a sad little guy. They fixed him!! The made him a special shampoo (which they keep and use on him every time he comes in) and he was immediately on the road to recovery. I had spent hundreds at vets and in one visit to Pawsitive Karma his problem was resolved. They believe in organic products and can recommend foods and products that will benefit your pet and keep them safe and healthy. The shop is adorable and has very cute items and nutricious and healthy snacks and foods. I will never go anywhere else. Thank you Pawsitive Karma for helping my baby! Michelle has groomed him mostly but Jenna is awesome as well! You can't go wrong here. Trust me. If you love your pet don't go anywhere else. read more

Great experience at Pawsitive Karma! I was a little concerned to take my 13 year old border collie who had only been groomed one time previously elsewhere in but the ladies there were fast and supportive. I think what sets them apart is that they focus on the dogs they are currently grooming instead of the assembly line approach where they all come in the morning and you pick them up the end of the day. Our two dogs were done in about 2 hours and no crates or loud dryers! Yay! read more

We take our two Chows to Katrina, she is wonderful with them both. One of them is a little shy, but was just fine and really liked the experience. The other is a retired show dog, and she looks as good as she did before going in the ring. I love that they don't wait in a kennel and everyone is friendly. read more

Absolutely LOVE this place. The staff is extremely sweet and helpful and has always taken care of my baby girl when I bring her in to get groomed. They have all sorts of things from clothes, to shampoo and facial products for your dogs or healthy organic food and treats as well. They definitely deserve all the 5 stars. read more

I have been taking my two dogs here for the past 3-4 years to get groomed and I have had nothing but great experiences. I will continue to take my dogs here. You guys ROCK!!! read more

The owner really knows her stuff about dog nutrition and has great recommendations to keep your pet healthy. She's also more than happy to share her knowledge and provide you the help you need. I'm so glad to have this place near me. read more

Not a great place for cats!!! I took my kitty in for a bath and nail clip. I called in advance to ensure that they did cats and would cater to them. I had a similar experience as someone else where the salesperson was more interested in selling some dog clothes than ensuring that my cat was cool being there. There were dogs all around - no mention of asking if my cat w as calm or putting her in an area without dogs so close. The dog behind the counter was roaming around right near her crate. Then of course what happens - after dropping her off I get a call back with groomer telling me that they can't do her grooming because she was aggressive. Well, I guess so - dogs all around, a dog in the grooming room with her. Most cats are going to freak in that kind of situation. The groomer seemed more focused on the safety of the groomers vs. the why she was probably acting that way even when I pointed out that there was a dog in the room. I purposely set up the appt when there wouldn't be dogs around or it wasn't made clear that would be the case. . I would say this place definitely is dog focused and little dog centric. Too bad for cat owners!!! What a waste of time. read more

I had a pretty bad experience at the doggy salon across the street from Pawsitive Karma so was excited to try a new place. Not only did their warm nature make me feel comfortable from the start but they continued to be sweet and kind in dealing with my non stop barking dog. I loved that Bella did not have to wait in a crate for a few hours to be seen. She was in and out in under 90 mins and looked absolutely adorable when I picked her up. I love this place and will definitely keep bringing Bella back. read more

I used to be a regular customer at this store. Everything at the store is fine except when you pay for your items. They sometimes charge you twice when you use your charge card. I only found out about it when I looked at my checking account online. The first time they corrected the problem by crediting my account. But last weekend they would not correct another double charge on my account even though I had my receipt and I showed them a print out of my checking account being double charged. The purchase was made the previous week. I no longer shop here because the owner will not trust a formally loyal customer. read more

We have taken our Golden to there shop many times for a bath and cut. In the past I was very happy how they treated our dog. I love the fact that he is taken in at his appointment time and not left in a crate.I was also very happy they continued to work on him until he was done. Once again not stuck in a crate. This last time we took him there I got a call that he was ready, I live 5 minutes away. So of course I set out to pick him up. When I arrived he was not ready. Actually he hadn't even had his tail dried yet. The last few times when we picked him up and got him home we noticed he was still damp. This was the first time we took him in for a 4:00pm appointment. Bad mistake. Like I said first off he wasn't ready after they called. But this time was the worst. Our dog started chewing himself raw all over himself.This is a first. After talking to the vet and explaining what happened more then likely he was not rinsed well and the soap caused his itching. I feel the older women who was working was in a hurry to leave since it was around 6:00pm. Why did she call at 5:45 and tell me he was done without checking with the groomer. They charge us $100.00 dollars for a bath and cut. First of all we care about our dog more then the $100.00. We will not be taking him back there. We are very disappointed in the out come. I wanted to share this terrible experience my poor dog is going through to this day because of there lack of attention to detail. Bummed out the service has declined. I feel bad about feeling the need to post this,but our dog is family and I am sure the rest of you pet owners feel the same. This was necessary. read more

I've been here for nail clipping only. They are fast. Walk-ins are welcome. The staff are friendly and helpful.

We've been bringing our dog here for over a year now and they still rock!

As a new pet owner I have visited a few small pet stores and have found a good one in my back yard. This charming little store is very interesting with some good products. I have purchased some raw food, bone marrow, and even a car seat harness for my Oliver. The owner Marilyn is pretty awesome. Always so helpful and knowledgeable. I've even had Oliver groomed here. They did a great job! A bit expense but good! read more

I would recommend they start using a program that every time you spend so much money they give a % off or free something. I spend ALLOT of $$$ there and I would be nice for a little perk in return. Dog Bone Alley and Holistic Hound do and I'm receiving a card in the mail from Dog Bone Alley all the time... even when its my dogs Birthday I get a card saying I have 15% off of order... so a nice little perk from Pawsitive Karma would be nice. read more

Awesome place. They took great care of my cat, did a lovely job with the "lion's cut." I would recommend this to ALL of my animal lover friends and would come back in a heartbeat. read more

I went here because of all the great reviews. My vet warned me not to come here. The experience started out great. They were friendly, asked about my likes and dislikes of previous groomers. Asked me very-detailed questions about the cut. Even asked if I wanted to give my shih tzu a free doggy bandana and dog treat. They are cage free, so I knew my dog would not be confined. OK, so here is the bad part: my shih tzu came back almost shaved bald! I asked for a short cut where the hair stays wavy. They told me they had to shave him because one of my "dislikes" from my previous groomers was an uneven cut. I can't believe they couldn't get the cut even without cutting so much! What's worse: they cut my dog's neck and didn't tell me! I found a big bloody scab after I got home. When I asked the groomer (she wasn't one of the owners), she said it was a "hot spot" NOT a cut and that she is sorry for not telling me. The owner even asked if my vet had shaved him in the neck to check on something! Please, take responsibility for your poor care and for making my dog bleed! They gave me my money back and I will not put my dog in danger by going back there. Be warned. read more

Finally found a great place to take my Charley (Poochon) to get groomed. After a terrible job the local giant pet store did, I was looking for a new groomer. These ladies are great, you get to talk to them and tell them what you like and what you don't like on your dog. Not only that, they don't put your dog in a kennel. My dog hates being in a kennel and this is perfect for him. You do need to be on time to pick him up though. First time in, they had Santa there taking pictures, (proceeds went to a poodle rescue) I got lucky and they were able to squeeze me in. Once I picked him up he was so fluffy and most of all a perfect hair cut. The picture was adorable, he matched Santa's beard. Their shop is so cute and very friendly. I would say the prices are comparable to the giant pet stores. They have also put me on a wait list when I called too late for an appt. which was good because they called with an opening. Definitely going back. read more