My kitchen redo journey with Payless Kitchen started on February 26, 2026 with Adam he spent several hours with my husband and I getting us the best price for our budget. his experience and awesome customer service got us on the road to new kitchen cabinets and countertops. I was assigned a project coordinator her name is Ann. I can't say enough about Ann from start to finish she was texting or on the phone giving me updates on every aspect of my kitchen redo. Thank you Ann for your awesome work . Last but not least ... to all the installation team: The demo team, cabinet installation team, countertop team and appliance team Thank you so much for your amazing hard work my kitchen is beautiful thanks to your work All in all my experience with Payless Kitchen was Amazing read more

Not impressed. I was initially quoted $45,000+ for a bathroom remodel. They kept texting me and asked to come out again with another offer. They came back and offered all the same work for $22,500. So...they are out to scam you and shake you down for as much as possible. Beyond that the materials they bring and pictures they showed were not high quality. It was a bunch of cheap materials, I was not impressed with the pictures. Payless if you say no to their first astronomical quote lol. read more

I am extremely disappointed with this company. I have navigated multiple home remodels and this is the worst experience by far. It comes down to their management and sales strategy - the salesperson came to our home and gave us an amazing performance, promised us everything we wanted for a full kitchen/bath remodel, constantly told us she would take care of every little detail through a full service contract, and insisted that the contract was one inclusive price with general descriptions of the room, which ended up biting us in the butt big time. She constantly said yes to our questions, laughed and laughed, insisted that it would all be amazing, and then it was the opposite. We paid almost $100,000 and they refused to give us several key items we paid for. After signing the contract, they immediately started refusing to carry out basic items - they would do the full bath remodel but not paint the wall repairs in the end; they advised us to move our refrigerator but then wouldn't do it unless we paid an additional sum after the contract was signed; they refused to hook up our plumbing and ceiling fans; they refused to install GFCI outlets in the kitchen even though they were the ones who told us it needed to be in the contract; they refused to upgrade a bathroom shelf; they refused to replace the medicine cabinets; and more! In the end, our project was left uncomplete, I was forced by them to pay additionally for items they promised us, and I was forced to bring in another contractor to clean up all these outstanding items. Their installers were okay, but their salesperson was dishonest, sat in our home with us for three hours promising us everything we wanted to hear, and then screwed us in the end. The management of this company should be ashamed of themselves. Run far away from Payless, they are not ethical businesspeople. read more

We had them renovate two of our bathrooms in 2024 and it has been a nightmare. Quality is horrible (fixtures have rusted, sliding doors do not slide easily, etc). But the main issue is, we have one of the bathrooms leaking to the outside of the bathroom where the hardwood floors have lifted and the water has now gone to the ceiling of our garage whenever someone showers. This is unacceptable when we spent over $40,000 getting these bathrooms done. I need to be contacted ASAP for a resolution!! read more

Payless Kitchen Cabinets & Bath Makeover - General Contractors Near Me - Glendale, California

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After posting my original review, I was contacted by management. After working with them things were corrected in a timely manner. I am happy with the final outcome of the install. I just wish that someone had intervened sooner to avoid all of the problems. read more

I have been living in Mid-City Los Angeles for over a decade. My 1921 kitchen that was upgraded in the early 1990's desperately needed a kitchen facelift. Tamar A. helped create the kitchen of my dreams. She thought of things I didn't even know I needed ie: pull out pantry and retractable trash cans. She helped take a kitchen in disrepair and turned it into a showcase. We are forever grateful. Will definitely be calling her again. read more

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We have been in torrance for over 15 years. Wr needed a kitchen remodel and decided to goneith Payless. We were so happy with the sales reps presentation and the installers and our project coordinator Christina was great. We now enjoy our beautiful kitchen ans we are very happyy. read more

Needed a bathroom model and this company did it. My installer Jarvi was amazing. He worked very efficiently and diligently and I was impressed. I definitely recommend checking out this company and I'd specifically recommend Jarvi. read more

It was just booking with JJ. Was fine, not pushy, and was friendly. Nice to not be bombarded with messages.

JJ is very professional and very helpful. I am very happy with the service. Thank you

I recently saw Carpet Wagon/Payless Kitchen Cabinets at the 2025 Bridal Fashion Week in Garden Grove, California. There I briefly met Albert who swiftly set me up for an in-home consultation. A few days later, senior design specialist, Andrew came over to take measurements and go over designs and pricing with me. I was pleased with the thorough explanations, the pros and cons, and the transparent pricing. Once I signed the contract, I was set up with a project coordinator and my primary point of contact, Carlos. It was easy to reach Carlos via text and call and by that point it was just a waiting game for my chosen materials to ship. What I like about this company is they make sure two separate individuals come out to take measurements to ensure accuracy. At one point, Danielle came out to take measurements again. When the project is ready to commence, Derick and Daniel also we're great communicators, worked swiftly and started, and finished the project within less than two whole days, and honestly left my place more pristine than they found it. This was my first time doing any kind of bathroom remodel and I definitely will go with them in the future for More bathroom/kitchen remodels. read more

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Payless Kitchen & Bath did an excellent job with our old tub/shower and upgraded to an awesome walk-in shower. We needed to upgrade as our 93 year old mother was struggling to access the traditional tub/shower. Everyone from the sales person to our project manager Janeth were wonderful. The two installers Daniel and Derek were fantastic and paid great attention to details as well as answering all our questions and making the entire demo and install very painless. I would recommend them for any bathroom remodel. read more

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Living in Long Beach for the last 10 years. Finally decided to do my kitchen! Bassel was a project coordinator and the installers were fabulous. Highly recommend and made everything easy, brought all options to me. read more

Payless Kitchen Cabinets & Bath Makeover - General Contractors Near Me - Glendale, California

I've hired them twice. The first time was great as they also put in a laundry area on top of doing cabinets. The second time, was a disaster as their sales person told me they still do laundry closets. The sales person told me that I could sign the contract for kitchen cabinets and we would do the laundry later. It turned out, they no longer did the laundry closets. I was angry that I was lied to just so their sales person could make a sale. Their contractor said that he would give me the name of a contractor outside of their business to do the laundry closets. It was the worst reference ever as the man just took my money and ran. The other contractor told me that the sub contractor that Payless Kitchen Cabinets uses lost his contractors license. I guess people of low moral character stick together. Also, if Payless Kitchen Cabinets does a backsplash for you in tile, it is of low quality. There are contractors out there that have better quality cabinets. read more

Thank you Payless Team & Christine for the amazing kitchen & flooring! We somehow ended up with more cabinets and storage space but bigger room. The design of each cabinet is so functional and beautiful. read more

I had the absolute worst experience with these people,after deciding to use their service I paid for an upgrade for gold faucet etc,they gave me three different colors,meaning they did not match,after 8 months they attempted to make it wright,not before saying it was expensive to get matching appliance then asked for more money,should have taken them to court. read more

We need two bathrooms remodel and selected the team from Payless for their professional service and great warranty. Victor and his team did an amazing job installing both bathrooms in a short period of time. Victor and his team was very professional and thorough in their process and I would highly recommend requesting their service for any future installation services. read more

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Wow! I'm so happy with how my bathroom remodel turned out, and honestly, the whole process with Payless Kitchen and Baths was pretty smooth and stress-free. But I gotta give a big shout-out to Joseph -- he really made the whole experience so much better. He's just a great guy -- professional but really personable, no nonsense, and knows his stuff. He made designing my dream bathroom easy with his free 3D renderings, so I could really see what it would look like before anything was finalized. Plus, he was upfront about costs and had some really good financing options, which made everything feel straightforward and fair. All in all, the quality of the work was fantastic, and I really felt like I got great value for what I paid. If you're thinking about remodeling your bathroom, I'd definitely recommend working with Joseph -- he's solid, reliable, and really makes the whole process enjoyable. read more

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I chose Payless because they are an established company, not some fly by night online contractor. The customer service is top notch. There was constant communication and updates at every level. The tub to shower conversion took a total of 3 working days, as promised. Contractor was professional. The finished work was flawless and high quality. Even the follow up after the completion of the work was next level. Their work and materials are guaranteed and I am confident that they will be around if I have any concerns. Needless to say, I am very satisfied. Thank you, Payless team! read more

Payless Kitchen Cabinets & Bath Makeover - After - General Contractors Near Me - Glendale, California

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The workers themselves are good, but the business itself is managed poorly & they charge extra for anything outside the agreement. We were quoted 25 K for extensive cabinets and counters. It took over a month & there was nearly 10k in additional charges. BUYER BEWARE !!! read more

We love our new kitchen! We spent a long time removing all dishes and food from the 13 cupboards we have. We did a total demolition of our kitchen and removed the "soffits" and had to make a few alterations to our plans as changes came up and we had to alter both what we had planned for and the length of time it took. Our house was old from 1959 and so we ended up having to get a lot of new plumbing done to make sure our new large sink and sewer pipe (40 feet long) got replaced. It took 6 weeks instead of 3. That was the hardest part. We also had our dining room painted and a new floor put in. We bought all new appliances and that was a challenge to go find the right ones and make sure they were the correct dimensions. Even buying our faucet was a challenge. We got a new Lowe's card and timed it so we got the black Friday deals and saved 100s of dollars that way. We chose white for our new cupboards but they have a 12 cupboard limit. So when they finally finished i then had to hire another painter to paint our 13th cupboard white. Bassel was the man coordinating all the work and workers. He was very kind and tried hard to help us at each step to get our kitchen just how we wanted. I was thrilled once I could wipe down all the cupboards and tops of all the counters and the backsplash. That alone took me a few days and only then was i able to put things back. It was cathartic to remove a lot of old plates and other dishes we had accrued over the 66 years. We had so many things it allowed us to reduce the ones we never use and donate them to a battered women's shelter. Getting the new refrigerator in was harder than I knew, as we had to connect the ice maker and water dispenser to the lines under the sink. Stewart was the company electrician and did his bit to help us with a lot of supervising of getting our appliances in and running, not to mention he came the last day and did any and all little touchups to make all perfect. So in the end we are happy with the result. It cost a lot but less than other companies and offer more choices. We went down to their showroom and picked out our floor (grey woodgrain looking long boards). Alfredo painted all the walls and ceilings and did a fairly good job. But Stewart came back and did all the little touch ups that he had missed. We like the daily communication from Bassel about who was coming to do what and at what time. The designer woman Danielle was so smart and was able to show us what it would look like when we were in the planning stage. Her vision and her ability to put it into the computer made it magical for us to envision the final product. I wish at the very end they would have had a team to wipe down the inside of all the new cupboards and the floors as they were covered in a fine dust..our bay window had quite a lot of debris we didnt notice until the company had left. So I spent several days wiping it all down and mopping and vacuuming up little chunks of plaster. There was some dots of white paint I need to remove in our bay window. All in all, I believe redoing a whole kitchen is very complicated and expensive and not to be taken lightly. I worked hard each day as did their workers. The team effort resulted in our lovely new kitchen that will last the rest of my life. I think it is nice they have a timeline but remember most of the time it will take longer as things come up they didn't anticipate like the plumbing and the Air Conditioner freon tube and wires that presented themselves in one of our soffits. There was one week in the middle no one came at all and believe it or not, we didnt mind as we were struggling to live normally with no kitchen and no way to cook except one small microwave. Our cats also were upset as they are used to being able to roam around the whole house and that was not an option obviously. All the workers and sales people and everyone in the company tried to do their best, so I was pleased with that. This company is better than most and I liked them as we live in the same city. It was a challenge for us and them, but we were finally able to get the job done. Food is back in our cupboards and refrigerator/freezer and we can finally cook on our new range. It will definitely raise the value of our house too, so in the end, as hard as it was, we needed to do it. Change is inevitable and hard, so expect that, but after it is done you have more cupboard space and it forces you to clean out the crap and old food you don't use. It makes you feel healthier to know your kitchen is clean and new! Thanks to all involved. read more

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Today I called paylessbath and talked to Rhea. She was very helpful and patient. She answered all my questions and arranged an appointment with one of their Technician read more

My call was promptly returned by David. He answered all the questions I asked (there were many). I made an appointment for them to come to my home and give me an estimate. It was a very easy and seamless process and I look forward to the next step. It is a bit of a challenge and I'm on a budget. read more

They wanted $18,000 for a tiny wet area shower remodel with basic acrylic/plastic shower for each bathroom! They also said that it's the discounted price, so $36K for a small just wet area acrylic shower :))) Now I got a full bathroom italian polished procelain remodeling for the full...wet are and outside the whole bathroom for $15,000 each! Not only that, but it's been around 4 months, and they still try to solicit me with their cheap acrylic bathroom...I even told them I had remodeled already, but they are still chasing after me...I guess they want me to take down my newly renovated bathrooms with porcelain tiles and re-model with their cheap wet area acrylic. I am trying to understand why they keep contacting me regarding their bathrooms when each time I told them that I got it done...like what are you trying to achieve every single time? read more

Due to my previous remodel company not able to finish the job due to " Bankruptcy " Paul was given my number to extend help to finish the project. Paul listened and made an appointment to see what Payless Kitchen Cabinet can do to turn my situation into a finished bathroom read more

My initial interaction on the phone was with a sweet and courteous lady named Ms. SHEILA. She made ways to create time for me and my husband at a later pm appointment on the same day, today! Will meet with their Designer re: our plan/project for a bathroom renovation with great expectations! read more

We had Payless do our kitchen renovation this year. Their team was communicative, professional, helpful, and honestly a pleasure to work with! Tina, our project manager, answered all our questions and kept us updated on what was coming next, when we needed to have what things ready by, etc. She also expertly managed and coordinated schedules when we asked for changes to some of the work, and worked with delays caused by work unrelated to Payless' scope. Luis who built our cabinet additions also did a really great job! He was always on time, worked fast, and gave suggestions when something we were asking for wouldn't work quite right. We are so pleased with the work, and highly recommend them! read more

We have been living in Granada Hills for over 30 years. We needed a tub to walk in shower conversation and we decided to go with Payless. Now my husband and I safely enjoy our shower. Thank you to Chery and our installers. Very professional and detail work. Definitely recommend. read more

I had a great experience with Jason Sparks, the sales representative who came out to quote my flooring project. He was punctual, professional, and very knowledgeable. He took the time to answer my questions, explain my options clearly, and never made me feel pressured. I really appreciated his honesty and attention to detail. Overall a smooth and positive experience--definitely a 5-star service. read more

Payless did a great job with our kitchen happy with everything the colors and the counter top its perfect. I love the fact they have a life time warranty. Eric who was our coordinator did a fantastic job I would recommend everyone to go with Payless kitchen. read more

Everything went as planned. Installation was completed in one day. Workmanship was amazing. I would highly recommend this company

Joe Campbell is great. Truly professional, great personality, listens well. Has a newborn baby! Feels very trustworthy, company seems solid... Top contender. read more

Prices are not bad but product selection is very limited. If you like their products then you will be happy. Customer service is great but the problem isn't with that. Couldn't commit to something less desirable than what was really wanted. Tried to like it but couldn't pull the trigger. 5 stars for customer service and 2 stars for the limited product available. Just not enough choices to make a sale. read more

I've not use their services, but Rhea was very knowledgeable & polite during our conversation about the prospective cabinet refacing I was inquiring about. She is truly as asset to your company. read more

Joseph at Payless Bath Makeover completely transformed our kitchen and living space! He truly listened to my needs and vision for the remodel instead of pushing his own ideas, which made the entire process feel collaborative and stress free One of the things I appreciated most was how Joseph provided a complimentary 3D rendering before we even began. Being able to see exactly how the space would look once finished gave me so much peace of mind. From there, we personally picked out every detail together. The faucets, oven, tile, quartz countertops, cabinets, paint, lighting etc,.! He made sure every choice reflected my style and needs. The process was smooth, communication was always clear, and the craftsmanship is absolutely flawless. Every line, finish, and surface shows the level of care he puts into his work. The transformation speaks for itself...Our once dark, outdated kitchen and living area are now bright, modern, and so much more functional. I've already received so many compliments from friends and family, and I couldn't be happier with the results. If you're looking for someone who combines skill, vision, and genuine care for their clients, Joseph is the one to call! See my before and after photos for the full effect! read more

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Ann spend her time explaining the details of the bath/shower remodel and answers all questions for this consultation. Highly recommended.

This company transformed my bathroom entirely! It looks amazing and the craftsmanship is superb. Carlos was managing our remodel, and was very good at communicating via text and giving updates. I would recommend. read more

Associate was patient and informative. He took the time to find a good time to schedule consultation appointment. He reassured me that all my questions concerning kitchen remodel will be answered by the representatives that will be coming to my home. read more

Please stay away from here . We told the lady on the phone what we wanted and they promised us it would work out . They kept insisting on sending a person to measure the guy came in today and didn't even measure! And just looked and gave a est of 30,000 for a 102 sq kitchen cabinets!!!!!!!! Stay away and now the calling wont stop THIS IS NOT A 1 DOLLAR SIGN ! read more

We just completed a tub to walk-in shower project by Payless. Jason explained the entire process to us, helped us pick out the materials and got us the best price. Michael, the project manager kept us constantly updated as to the project's progress, from demolition through inspections and installation. The work crew, "Chuco" (?) and Cesar did an excellent job, cleaning up, demo and installation. A beautiful job overall and they only took 3 days to complete their part. read more