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    3.0 (2 reviews)
    Closed 11:00 am - 4:00 pm

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    Best Buy - Santa Clarita - My new beats headphones that KEVIN helped me buy

    Best Buy - Santa Clarita

    2.4(423 reviews)
    0.7 mi
    $$

    I came in here recently during the Best Buy anniversary sale that was going on. I needed something…read morebut it was locked up below the product displays. I walked over to the cashier area, no one, there wasn't a greeter and no one that I could see on the floor until I saw someone walking through and flagged him down. He was able to get my item for me and rung me up front right away. Super friendly guy but didn't catch his name. Upon checkout I gave him my number, confirmed my info and he mentioned that he sent a digital receipt to my email (apparently they don't give out physical receipts anymore; they don't even have bags either). Now this is where things took a turn and I know it's not his fault however two accounts popped up under my name, I only have one. I confirmed my email via the checkout counter. When I got home the receipt was never sent to my email. Reached out to customer care and it was sent to an email I don't even have (hence the account name coming up twice). I then had to call customer care to fix the issue. So my concern is if two accounts come up in store can the cashier double verify which one is yours so this doesn't happen again?? Def a hassle since I added apple care to my purchase and needed proof incase something happened in the future.

    This review is not about the store. It is about my attempt to simply renew my Webroot…read moresubscription. Despite hours trying to do it myself (locate the key), it clicked into Best Buy which took me to a bot followed by being transferred to an agent but only online. Hours later I still have not been able to renew the subscription. Never received any codes. Instructions are made in jargon. I've been a member of GEEK Squad since they started. No longer. There is no room for people: Only bots and faceless, voiceless agents which. If you've ever seen the skit from SNL about Spectrum, this is exactly what happens only without the faces of real people.

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    Best Buy - Santa Clarita
    Best Buy - Santa Clarita
    Best Buy - Santa Clarita - The paint job is a work in progress but here's my newly remounted tv courtesy of Aron and Ernesto! The best!

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    The paint job is a work in progress but here's my newly remounted tv courtesy of Aron and Ernesto! The best!

    PayMore - electronics - Updated September 2026

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