As a high end General Contractor we have used Rullie Plumbing and Heating on several high end…read moreprojects, both Bob and his son Andy are extremely responsive and the qualit'sof the work is second to none . I have over 50 years in this business and the quality of work they do is some of the best I've seen. I would and have recommended them several times and my customers have continued to use them after we have finished our projects.

After spending almost $100K on plumbing, everything seemed all good and well. We renovated a…read morekitchen, three bathrooms and installed a new heating system/boiler. At the first sign of a problem (I understand issues will arise after the house settles) two months after the project was complete, Rullie plumbing is completely non-responsive to requests for help. I have left numerous emails and voice mails, and once even got through to Bob Rullie, the owner. He hung up on me. I am not sure if he had a falling out with my general contractor or what, but the lack of response is totally disrespectful. When they are collecting your money, Rullie plumbing is happy to respond to your inquiries and requests. Once the job is done, do not expect any customer service whatsoever - even though they say that they guarantee their work for 12 months.

Would not recommend using plumber. Called for details regarding the soonest they would be able to…read moremake it, he disregarded everything I said and was very persistent that he will not help me. I am without heat and called during emergency hrs, customer service was beyond awful. Would not recommend anyone to this company. Good luck. I was given excellent elsewhere. Worst customer service ever! Please improve on communication skills with customers.

Always calls back and provides excellent prompt service! Has an excellent crew of friendly and…read moreprofessional plumbers !!!

Called to have multiple jobs done. He said he'd get back to us but blew us off. Don't waste your…read moretime. Apparently money is no good to him....

I would highly recommend Daniel R Murphy Electric. I've had multiple jobs taken care of by Dan…read moreand his team and they are always professional, courtesy and well priced. The team installed additional outlets to all rooms of my home as we had only 1 outlet per room intially (old house!). To do so they worked through 2 feet of blown isulation in my attick to get the job done without any complaints. They've also hung TV's, installed mulitple high-end lights along with a new bathroom exhaust fan among other jobs. Everything always comes out looking just the way I had hoped for. It's refreshing knowing there is a great team of electricians just a call away.

This business just opened a couple weeks ago. I am not in the trade and know nothing about…read moreelectricity but went in for some supplies for a project I had to do. I'd been to Lowes and to an auto zone store and they didn't have what I needed. I got AMAZING service from the most friendly and professional man, the manager Brian. The store is attractive and orderly and the customer service is such that I've experienced in only a handful of businesses. I really love this place for helping me get my project accomplished with parts and advice. I hope they are very successful.

Joseph has done a couple of previous jobs: one big and one medium. The first was replacing Knob…read moreand Tube wiring in an antique house. The second was wiring a whirlpool tub. He did amazing work on knob and tube, avoiding opening walls and getting the job done in a surprisingly short time. The whirlpool was a straight forward job which he went at and got done quickly. His knowledge of the wiring codes had him replace the breakers for the tub under recent code changes. The recent work was a quick and dirty job and I was wondering if he would even be interested in taking something like that on. Fortunately he was available and came the next morning. It turned out to be a really simple fix but it did depend on knowledge of his craft. (Multiple bathrooms can be wired together with one gfci.) As always, he is my goto guy for electricity. You will not be disappointed.b

Joe did some work for us - very simple light fixture change - and he was courteous. When we called…read morehim several months later he made an appointment for a few days out, and I was clear to let him know I would be adjusting my work schedule for this appointment. I find him talkative, and he went on about a big job he is doing and how he feels badly there are so many small jobs in Maynard he wants to get to but can't. I asked him if he was taking this job because although it was "small" we suspected it could be a dangerous situation. Yes, he would be there "early afternoon" on a day the following week. Well, he never showed up. No phone call. I gave him the entire afternoon. When I called him late that afternoon (4:30), he wasn't even sure what I was talking about. Then he said he did recall, but he was working on a big job, and he gave me the same information about how he has these big jobs going on and feels badly there are so many local people who he can't get to. Ok, I thought I'll play along with this and I asked hiim politely when he expected he could get out. He said maybe on his way home. I said, what time would that be, he said 5 pm, but it was already 4:30 pm. Oh, that's right, he said that wouldn't work. He said I should call him next week and he would see what he could do and that he would never remember to call me since he doesn't write anything down. Needless to say I don't care how inexpensive your prices are or how good your work is, or what your trade is - doctor, electricain, hairdresser, tinker, tailor, sailorman - treating a customer like their time is less valuable than yours AND not having common courtesy to take 3 minutes to call and cancel or explain you are too busy means you are not running a good business. My sense is....this electricain will be happy to get paid to do work for you if he isn't busy with a bigger job but, converesley, will not tell you he's too busy to take on your job because he wants to keep your business for the times work is slow. That being said as it turns out the wonderful electrician we hired by way of recommendatioin from 3 local (Mayard/Acton/Sudbury) businesses ened up having to spend a full day to fix what turned out to be a large issue. Ironically, if J. Rocheleau had simply called me that morning to say he wouldn't be able to get to us that day - or even if he had called at any point that day to say he was too busy - I wouldn't have written a negative review.

Needham Mechanical is our go to for anything related to our HVAC systems . Carl is especially…read moreknowledgeable and always gets right to the problem. I recommend him and this company highly.

If they do mechanical work anything like they drive their vans on the highway - Avoid…read more 100mph on I-95?! Why? Disregard for public and customers go hand in hand.

Needed an electrician ASAP to replace a defective circuit breaker that was preventing my 88 year…read moreold mom's a/c from working. We were in the midst of a heatwave and inside the home as almost 90 degrees! I called Don Noll and he was on site to handle the job within an hour. He fixed the problem, and tightened up several other loose connections in the electrical box. Highly recommend.

Noll Electric was a solid choice from start to finish. Communication was quick, they arrived on…read moretime, and the work was done efficiently and correctly. I appreciated how clearly everything was explained and that there were no surprises. Professional, reliable, and easy to work with. I'd recommend Noll Electric to anyone looking for a trustworthy electrician and would gladly use them again.

Had A/C service and part replaced in same day. Tyler was the very good technician. I have used…read moreTaylor HVAC for a long time, and been pleased with their service.

I had no problem with the technician and would recommend him…read more My problem with this company is that they have draconian business practices . They do not accept credit cards or online payments and the technician was told by the owner to collect payment the minute the work was done. The cost was almost $4000 and fortunately I had enough in my account to pay this. I was not told in advance that I would be expected to pay this on the spot. If you need any significant work done, be aware that there is no option other than paying them immediately by cash or check.