We needed someone to fix our hallway lights and other minor things. We called PM Electric on a…read moreWednesday at 4pm, hoping to set up an appointment for the next day. He came within 40 minutes that day. Surveyed the situation, left to get all the materials and ended up fixing lights, doorbell, changing smoke detectors and even checking our electrical panel by 6pm with his assistant. It was wonderful. We felt the price was fair especially when he did all the service that day on short notice. He is very pleasant and offered his advice and recommendations on things that we asked him about. We plan on having him come back to replace the electric baseboard cover. He will be our "go to" electrician on the Cape.

Remove and replace then test new fire and co 2 detectors. Knows his stuff. We discussed next job…read more He's a keeper. Call him

Have had two seasonal checkups. Happy with work and technicians. HVAC cooling checkup today…read more Matthew was superb with updating me on the work done. I like receiving work checklist report via email. Also had other Beantown work done recently...installing a chandelier. Great guys who did a great job. Like Matthew, very professional and personable. now living in Plymouth.

Stay away. Hired them to do a tune up on a 5 year old AC system due to a few recommendations from…read morefriends. Beantown said we had a leak and needed new coil or new system. They also said we had an air flow problem that the technician couldn't figure out. Since the system was so young we got a second and third opinion from 2 other companies that came highly recommended from people who have lived in the area for 20 years. No leak and one of the new companies easily fixed the air flow problem. So the Beantown tech was either incompetent or they lied to us. Either way going elsewhere for service.

Glacier Electrics evaluated a tripping GFCI with an AC load and proposed a solution that would be…read morecost-efficient and more practical by installing an additional outlet separating the AC load from the GFCI outlet. They were able to implement the solution when they came out to provide a quote; saving another scheduled trip. Price was very reasonable. I highly recommend Glacier Electric as I will be calling them again for work around the house.

This company is amazing!! They respond right away and dispatch at the same speed. The knowledge and…read moreexperience their technicians have is top rate. I will be using them for any electrical needs in the future and already recommended them to my neighbors. They are extremely reasonably priced as well.

I just had a new high efficiency gas boiler installed by Robies and that included the…read morere-engineering of the old radiator piping on the first floor- a complex task due to the inability to pipe under the first floor. I chose Robies because the marketing man- Dana Bergstrom gave me the clear impression that he really cared and was most attentive and responsive. Then the complex installation and the removal of the old oil furnace was executed by Walley Silvia and his crew including some very good electricians (the crew included Shawn, Moe, Matt, Adam and others). Walley was like an artist - a real pro who very much cared for what he was doing. I can not say too much about how professional and knowledgeable the team was. I highly recommend Robies based on the complexity of what was required and the excellent installation. A. Epstein

You quoted my 84 year old mother $750 to replace two outdoor porch lights. It required…read morereconnecting two wires and the ground on each light. It took me a combined 20 minutes to replace them. You are a fraud, and should be embarrassed in taking advantage of the elderly. Expect a report to the BBB. AVOID this company.

We had a whole new HVAC system installed in our home today…read more We couldn't be happier with the service and the price. Zach,Devin and Bryson showed up on time, were neat and professional. These are the reasons why we have chosen and will continue to use this company! Thank you very much guys!!

UNAFFORDABLE!! New installation. brand new AC used for about 5 weeks last year. Burnt out. Told me…read moreto call Ins. Co. Never resolved. They refused to accept any responsibility. Leaving my family with no AC. I had to pay Add'tl $7k later involving another company. Now, 2nd issue. Confirmed when the hvac installed another company said system is NOT aligned with original airduct, resulting in leakage. I have called beyond numerous times and no call back. This issue, there is no doubt, it's their work for improperly installing it. I'm disgusted Rob Norton will not return a call. I used a different name and number and a different reason for calling inquiring about a new system. He called about 15 minutes later as he was under the assumption I was a new client. I got on phone, toldnhim my concern. He said he would be out, never showed. So he had faulty intentions. Unfortunately , his business address is a single residence as I was physically going to go to the business. I understand things go wrong, but a professional business should deal with issues in a professional manner. Next Now to proceed legally. May call "Ben has my Back" I am not giving up! What's right is right. And for the record, my first time writing a bad review, as that's how bad they handled this issue.

Within a short time, the technician identified the issue and told me the parts and service are…read morecovered under warranty. New England Gen made it a priority to reinstall as soon as the part arrived, and all is well. Great teamwork by all at New England Generator.

If you like paying for a service, being treated rudely by customer service, Beth, and not getting…read moreservice during a storm, this is the place for you. When you call with an emergency and they tell you they'll get to you when they can, you get very aggravated. When you have 4 feet of water in your finished basement because again, they will get to you when they can , you definitely change companies. They came 3 times prior to the October storm to fix our generator. During a storm, it just stopped working. Beth, Is hands down, the rudest, most unprofessional person I've ever spoken to. Absolutely could care less. It cost us $4,000 to redo our basement after the flood. Mass Generator saved us Then NE generator had the nerve to call us this week to set up an appointment to have them service our generator. Stay away from them at all costs,

Dave and crew do a great job and I would highly recommend…read more Had another HVAC company come out and the young kid did not know what he was doing. Experience matters.

Don't use!! We've used them as our service provider for heating. Woke up to a massive flood and…read morewater shooting out of our unit at 5am ( I suspect they didn't inspect or fix it appropriately during our annual maintenance). Called at 5am and got the call center. They took all my info but got no response. Had to figure out how to shut down the water and unit myself while cold water was spraying everywhere. Called back again at 8am and got call center again. They said they sent the message and tech got the page at 5am when I originally called. Yet no call back from the tech or anyone! Had to call back again at 9am. This time got the office. The woman on the other end couldn't have cared less that my basement was flooded, I had no heat or water, that we're regular customers and that no one called back. She said the tech was on vacation! So why have a calling service if you're not going staff it appropriately or care to respond? Frankly if the tech called me back and said he was on vacation I would have been fine with that so I could have moved on to another emergency service sooner. Good service and communication really isn't that hard.

I highly recommend Jay and his company for all your heating/cooling needs! He took the time to do a…read morethorough walk-through and sat down with us to go over all the details--for over an hour, on a weekend! The few things he wasn't completely sure about, he asked MassSave and followed up immediately. We promptly received a proposal for a ducted and ductless design that achieved our heating/cooling goals with a lot less electrical load than other cookie-cutter proposals we had received. Jay uses the latest technologies to design the system and communicated with us through every step in the process. We felt like informed partners, not just clients. Mitsubishi models are not cheap, but they are the best quality on the market. Jay makes the process so much easier by taking the rebate off his price up front, so he is the one who has to wait for the rebate- not you! That also means you can totally trust his work, because if it's not done right, he doesn't get paid! I can't say enough about the quality of both his work and the electrician's. They were prompt, clean, and did such a beautiful job that even my critical contractor father was impressed! The mini splits are working very well, even in this cold winter. Jay continues to be in touch to make sure we're have all the information we need to get a tax credit. He truly cares about your experience! Don't hesitate to work with him!

I at first wondered if it was worth getting the mini split, as I always like fresh air and window…read morefans. First, the unit looks nice and the work done by Jason and the electrician was excellent, so its nice to look at. Second, I would imagine my property value went up, by having one. Most importantly, when the oppressive muggy weather finally came, having the unit proved its worth. It was impressive how dry and comfortable the air was, and it felt naturally processed, not like the garbage your breathing from a window unit. It really cleaned out the main room, and made sleeping far more enjoyable on stuffy nights. My long haired German Shepherd really loved it as well. There were days without it on hot stretches where I was wondering if he was going to overheat and have a medical issue. Not to hear him panting on oppressive days was what made me feel as though I did the right thing, and I have no regrets. Regarding Baystate, Jason was a clear choice. I shop around for everything and am picky and Very cheap. I have dealt with many construction and contractors for decades and can read people very well. I had about 8 companies come and give me quotes and all of them were trying to hustle me. I randomly called Baystate, 45 miles from my house, trying to avoid the scammers on Cape Cod, and it was fate. He was happy to do the ride. I trusted and got a good vibe right away, he was a straight shooter. Jason was as as honest as you will find, and knowledgable. He reminds me of a younger version of me (a bundle of helpful energy). If asked a question, he will research, and find it his duty to get you the best options and answers. He takes pride in his work, the other companies were just looking for money. He handled all the Mass Rebate paperwork as well, saving me time and saving me from frustration. I would use Baystate again in a heartbeat and recommend them to everyone.