Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners…read more Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill's "bulletproof" build hasn't even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

I use Bill at State to State transmissions exclusively for automatic transmission work. I would…read morenever even consider anyone else, and that is because he really knows his stuff, he has a memory and technical ability that far exceeds anyone that I know in this field. In many cases he not only replaces the wear materials during a rebuild, but he makes modifications or upgrades to fix the manufacturer's weaknesses. Of the more than 20 years that I have used State to State Transmissions I have only had one issue, it was a small thing, but Bill made it right immediately, what more can you expect?! This is a really great company, ran by an honest guy. I highly recommend State to State if you are having transmission problems with your vehicle.

I've been taking my German import to Doctor Automotive for years, and I can honestly say it's rare…read moreto find a mechanic with this level of honesty, integrity, and fair pricing. Armen consistently does excellent work, takes the time to explain issues clearly, and never pushes unnecessary repairs. I trust him completely with my vehicle, which says a lot -- especially for import cars. I've recommended Doctor Automotive to many friends over the years, and every single one has had a great experience. If you're looking for a mechanic you can truly rely on, this is the place. He is the best.

Armen is one of the most trustworthy mechanics I've met out there. He does quality work for a very…read moreaffordable price. Also is very communicative. Sent me photos of everything that needed repair before moving forward. Highly recommend if you are looking for a new mechanic.

Dennys Transmissions keeps all of my trucks moving I highly…read morerecommend them for all of your transmission needs from a simple service, or clutch replacement to a complete rebuild you can count on them to get it right the first time. Cheaper than the dealer with equal or better quality

I tried and tried before I had to do this, but Denny's Transmission left me with no choice. I was…read morereferred by someone , who used Denny's in the past. Dropped my son's car off on March 19th. I was told that the shop was in the process of moving and wouldn't be able to start on the car until the following week. Completely understandable. After 2 weeks, I called for status. I was advised by his wife she would call me back, which she did. Another week goes by and I call and am told waiting on parts. Another week goes by and I call and am told either still waiting on parts or I'll call you back. At this point, I never receive any calls back. Spoke with the owner and was advised the car would be done by following week. Still nothing. Then was told the parts were delivered at the wrong shop. Now this was on April 16th. I expressed to the owner how we would be going out of town, etc. He assured me it would be ready by Wednesday April 18th. Still nothing. Went out of town and came back. Called on the 20th, no answer. Sent a text. No response. On Tuesday, April 21st, finally spoke to the owner who ensured me the car would be ready by today and as a courtesy, he will bring the car to me on Wednesday, April 21st. Well, that day came and gone. Tried calling to get an eta, no response. Sent text, no text. So today, still no car. This makes 5 weeks and to make it even worst, I saw they read my messages and never responded. Once I admitted to then I saw they were reading my messages, they must of figured out who to turn it off. I really didn't want to go this route. I really tried to work with them and give them the benefit of the doubt since we were referred to them. I tried being humble and not go to the shop, still nothing. So now, I'm left with no car, having to do a horrible review, and attach screen shots of the texts. Oh, to make things even worse, the person that referred me and was taking care of the bill, paid already since our work hours are different. I really tried to have patience, but this is unacceptable. I literally called AGAIN, finally answered and his response was, oh I didn't know it wasn't finished because I left the shop. Ok, so what's wrong with communication? Why would you leave the shop yesterday when you assured me YOU were dropping the car off. The last thing I want to do is hurt someone's business. Now I'm being told it will be dropped off no later than 730pm. My son's car was finally dropped off on April 25th around 8pm. Asked for the invoice, was advised it was emailed to my son's father and would email me a copy. Oh, also, he broke my son's driver's door handle and told me he ordered a new one. Here it is May 16th, still no invoice and no update on the door handle. Finally, I was scheduled to bring my son's car in on at 9am for a follow up to make sure there were no leaks and to get the door handle replaced. Well, unfortunately since he wanted us to drop the car off, I had to reschedule. We rescheduled for June 9th at 9am. Upon arriving, building doors were locked and no one is here. Calling, calling, calling and texting no answer. Finally, Shawn answers and I said what the fuck is going on. He said don't be cussing at me and hung up. Called back and no answer. I am beyond frustrated Finally called back and Shawn answered and I started talking in a normal voice trying to express my frustration no cursing and he told me he was done with me and he would deal with my husband only. So I gave the phone to my husband, which he told my husband that he would need to call his employee and see why no one is here. Well, he called back to tell my husband he couldn't get a hold of his employee and he would be here in 15 minutes. Finally, about 30 minutes later, he shows up. I remained in the car. My husband got out and spoke with him. He told my husband it will take 3 hours to check the car out and replace the door handle. My husband agreed and advised Shawn that he is taking his word. In addition, we asked about the invoice and his response was that my son's father has the invoice. He told my husband that it should be done by 3pm and he will follow up with him. In the meantime, I texted my son's father and confirm he never receive an invoice via email. So 3pm comes and my husband calls and speaks with Eva. Eva stated that the car is still being worked on and she would follow back with him. 5pm comes and my husband gets a call that the vehicle is ready. We go and pick up the vehicle. In addition, my husband asks for an invoice as well, which we finally got. While leaving, my son's father texts to say he finally received an invoice. Never ever again. If you choose to use Denny's Transmission, I hope your experience is way better than ours.

I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

Team was great! Got in early and out after 30 mins for an oil change. Drove in from Vegas yesterday…read moreand realized I needed an oil change while on vacation. Price was more than reasonable considering I typically pay $140 in Vegas for an oil change and walked out the door paying $92 (after a $15 off coupon) after taxes. Would absolutely recommend.

stopped in had no appointment and they got my jee pin the next day. AC had stopped cooling. got it…read moreback the same day, efficient effective service and all with a smile from friendly people! Cost was not inexpensive, but well below a dealers charge would have been. Totally satisfied and I have used them previously on one occasion with the same results!

I took my Tacoma SR5 in for a sensor error. They did a great job scheduling it, getting the work…read morecompleted and on time. I do some of my own maintenance , but for the tough repairs, Moon Valley Motor Care does it for me. Quality of is good, their service is excellent and the value is seen in the high quality of parts they need to fix the issues. Thanks Mike and team!

I've been taking my vehicles to Scott Repman since 1994, so when I heard he had moved here, I had…read moreto bring my 2016 Tacoma in for weird delay issues and clunking in the transmission. Scott let me know that this was normal behavior for this new model of transmission, and rotated my tires for free! Same great service I've been given for the last 23 years now!

Catastrophic breakdown of my 2018 Dodge Ram required a tow truck. An online search led me to S&K…read moreTransmission & Diesel Repair. Thank God! This team of professionals diagnosed the issues, reviewed the maintenance records and fought for me with the extended warranty company. Outstanding results. Special thanks to Chris, David and the technicians directly involved! This business rocks!

Requested a full transmission repair on a blue '07 Mustang this past late summer. It was still…read morepricey but well worth it. They were very patient with all our questions, showing up to check in, and dealing with a grumpy owner. We did have a few random issues after the original repair but nothing tied to the repair itself. They quickly took care of them. It has been running great!

05 Ram 2500, the 48re transmission rebiult by Advanced Transmission on Bell rd is awesome! Thank…read moreyou to Jake and his team for delivering! The trans has never shifted better, truck bought new!