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    Apple Aspen Grove

    Apple Aspen Grove

    (241 reviews)

    $$$

    I can't say enough about the help I received at this store! From the gentleman greeter who got me…read morean appointment at the Genius Bar to Genius Colin! He helped me free up storage on my MacBook and more importantly "found" my music library which I thought I had deleted. They were professional and friendly. Very Very Very Happy!

    If I could give this place zero stars, I would. I needed a battery for my iPhone 13 mini. Went…read morethrough phone tree hell before giving up and driving over to the store. Got an "appointment" for 20 minutes after walking in. Waited almost 45 minutes before one of the 35 or so employees milling around decided to listen to me say, "I need a battery". They took my phone and asked me to come back in 4 hours. I did. I waited an additional 60 minutes AFTER my "pick up time", and was told no less than 5 times (by various people milling around) that it would be "10 minutes". It's a battery, not the Manhattan project. They strung me out until I was one of 3 customers left in the store. I got my phone back 5 minutes before closing time... with a 4% charge. The entire time I was there, the number of employees outnumbered customers by 2:1. Is there one person in the back working on phones? Is it impossible to accurately estimate how long something is going to take? How long can it possibly take to replace a battery? Is this store run by the government? These questions are apparently unanswerable at the Apple Store in Aspen Grove. Absolutely horrible customer service.

    Geek Street - Warning, We Use Nerdy Words!

    Geek Street

    (24 reviews)

    $$

    Condescending attitude and incompetent tech guys... I'll take my business else where!…read more However they are knowledgeable and know a lot about computers, they make you feel like an idiot because you're not as tech savvy as they are. I had a machine built there and I had to bring it back 4 more times before they hooked everything up the right way. From the USB ports not being hooked up to the audio ports backwards. Not worth the aggravation.

    With the emergence of scandals coming from the larger tech-support chains, I sought out an…read moreindependent refuge for my computer woes. The first independent computer repair shop I went to frightened me so badly I will have to review them under an alias. Seriously, I came in and he was mad that "minorities rob the world" and that he "wanted to tie a shotgun to the front door to get 'em". He said all this before I even set down my busted laptop. Thank goodness for Geek Street Computers. A tiny independent shop that has good karma and good smells radiating from it. Besides repairing computers, they also sell used PCs and laptops, as well as computer components.The shop is fair in its repair prices and retail goods but you definitely get more than you pay for. The staff is some of the brightest and kindest I have met in my adventures in Geekdom, neither being dopey nor elitist. My only complaint stems from a miscommunication I had with the owner over a repair. While the details are not important, he still tried to make it up to me both in advice and in supplies. So whether you have a destroyed Dell or a mangled Mac, bring it on in. Oh, and avoid the 2600 block of south Broadway if you are a minority with a broken computer.

    PC Brokers - itservices - Updated June 2026

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