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    Best Buy

    Best Buy

    2.4
    (49 reviews)
    $$$

    Any place that loves Freckles McWolfington is a place I wanna be…read more Picked up an online order; fast and easy, and service provided by some super friendly folks. I even bought a new phone case while I was there. It ended up not being what I wanted, and the return was as easy as the purchase. You gotta give props where they're due, right? Brick and mortar with better customer service than most every online seller? 5 stars all the way, e'er day..

    I live in Oklahoma, in the Tuskahoma area, and this computer is for my 84-year-old grandmother…read more During a holiday visit and extended work stay, I initially brought her PC to Geek Squad on December 19, 2025 for service. When I was able to return on January 23, I was informed that the workmanship warranty had expired and that I would need to repurchase the service. This did not seem appropriate, considering the issue had not been resolved properly the first time. When I returned to pick up the PC, I specifically asked that it be powered on so I could verify that a fresh operating system had been installed, as discussed. Unfortunately, the computer does not have a completed operating system installation or system restore. As it stands, we are in a worse position than when we first brought it in. I was also told that Best Buy's service line is not connected to Geek Squad, and that because Best Buy refunded my purchase amount during the second visit, this automatically triggered a "stop work" decision. This was never clearly explained beforehand. At this point, I simply want resolution. If the store cannot ship the PC, I am requesting that a carrier be arranged to pick it up from the store. I currently have four open case numbers and have not received a single call or email with a proposed resolution. This situation has been exhausting and disappointing, especially given that this computer is for my elderly grandmother. I am simply asking for accountability and a clear path forward.

    PC Tune-Ups - itservices - Updated August 2026

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