The Thrive staff goes way beyond hello. They greet their customers with big smiles, gracious kind…read morereply's and truly make the experience so enjoyable. Whether you are an experienced individual or new to this, they encourage education to better dial in your specific needs. Very knowledgeable! They also want you to get the best possible deals offered. Not the usual where I go to other dispensaries and am bombarded with attempt to upsell or fill my cart(so to speak). Kudos to the entire team. You all deserve it.

Hopefully the customer abuse at this location doesn't spread to the rest. I cant imagine that the…read morecorporate group condones the antics of this particular store. Save yourself the bad experience, too many other shops in the area with good vibes...

Poor, poor customer service, from the staff and management. The only person that should get a good…read morereview is the nice guy at the front desk. I will never return to this place again. I'm clearly standing in line and the clerk calls up the person behind me. Not only did he do it once he did it 2 times. He spoke to me very rudely when I asked did you see me standing here. I think the people you have working in the back has issues with Black people. Not cool at all I was given no eye contact my ID was placed on the counter instead of handing it to me like I handed to him. Didn't ask if I need anything additional, no type of help. This was my first time and my last

Nice dispensary. Prices aren't outrageous. Staff is helpful and fairly knowledgeable. Hours are…read moregood so you can stop by if you need anything a bit later at night. I buy carts here and they usually have some nice deals on quality products

Dope lounge I found while visiting the area. Humidor is massive and they got good sticks!! Lots of…read morefavorites I enjoy but I smoked my favorite stick of all time. Plasencia is my forever favorite because someone got it for me as a gift once & it turned out to be the best cigar I'd ever smoked. This place has a dope lounge with full bar! Absolutely plenty of seating and chill vibe that I expect at cigar lounges. It's a gentlemen's hangout and of course ladies as well. I totally recommend especially if you're from out of town like me. Dope spot, dope lounge, dope selection, dope people & dope prices! I spent three hours playing chess with a local. Freaking fantastic time here.

This a great place if you want get your cigar and drink on. Definitely a welcoming spot as soon as…read moreyou walk in the door. They also have a great selection of cigars.

Terrible customer service. If you have a motorcycle he's going to kick out because his car alarm is…read more"sensitive" like him. Then when you about to pull off he will run out just to yell at you and bitch about your bike.

The caterpillar from Alice in Wonderland. might be a better mascot. Little shop in a little strip…read morenear the entrance to the State Police barracks. They cover the gamut of smoking, from briar pipes and tobacco to cigars to vaping devices and juice to hookahs and shisha to glass and metal pipes and papers and cigarette tobacco. I was able to get coils for an older vape device when I had first tried the shop I bought it from to no Avail. Service was extremely cordial, prices reasonable, and 5% discount for seniors, military, and first responders. They're doing a lot for Covid safety, including reduced hours, customer limit, knock on the door to enter, no touching and no cash payments. A local business worthy of support.

Excellent store last week I visit & I m very Certified…read morebecaus price is very cheap. They carry all tobacco stuff. They carry premium Cigar, Veporizer stuff, hookah stuff, Cigarattes Rolling machine, cigar accessories, cigar humidor Cigarattes tobacco,Cigaratte tubes.They carry Nicotine free Cigarattes.

This review is entirely for Sherry! Walked in having a truly terrible day, asked her to disregard…read moremy face because I'd been crying for two hours, but left feeling better about the world than when I walked in. I am not a regular vape user, generally relying on my Gen Z bro in law on the rare occasion, but as noted, it was a bad day. She didn't let me leave the store without testing the products and preserved in the face of some apparent malfunctions, and all in great humor. The most wholesome experience I've had a vape shop for sure.

I came here yesterday and saw a Maryland State Trooper out front. They were there to shut the place…read moredown due to the virus. I was the last one to be served before the shut down. Why the hell are vape shops being shut down during this? Does the government want me to pick up a real cigarette again - and pay the extra taxes? I don't want to go back to cigarettes after 8 years of none. Pleasant Vapes gets it, why not the smart ass politicians, and the cops. Just another reason the cops in Calvert are horrible!!!!!!!

I want to give a HUGE thank you to Mala for her exceptional customer service on Wednesday, May…read more21st. I entered the store feeling slightly embarrassed and reluctant to discuss a personal health issue I had been struggling with for quite some time. I shared with Mala that I was having severe difficulty with bowel movements and would sometimes go weeks without one. Mala immediately made me feel comfortable, supported, and completely free of judgment. She listened attentively and confidently recommended the "All In One Master Tonic" along with "Mag O." Her knowledge and compassion truly stood out. I took the tonic while still in the store after purchasing it and took the capsules before bed that evening. By 6:00 AM the next morning, I finally experienced relief -- and since then, I've been going consistently. I honestly cannot express how grateful I am. Because of the results and Mala's outstanding support, I already ordered my second bottle online today! Not being able to have regular bowel movements can seriously impact your health and quality of life, and Mala truly helped change that for me. Thank you, Mala, for your kindness, professionalism, and for quite literally helping save my life.

Variety. Options. Customer service is official from Tee and the gang! Clean establishment with dope…read morepricing!

So I normally hate going into smoke shops but have been shopping here for 6 months. The guy that…read moreruns the shop is the kindest most helpful headshop employee I've ever met. He always suggests good products that I'm always happy with, always takes my trash, always is excited to see me and ask how my day is. I believe his name is Abdul. I thought he was the owner at first just because of how well he carries himself. I'm not one to leave reviews at all, but he made my night tonight by being a true friend and good business man. I come here everyday lol. Hopefully this guy can open his own store one day! Smoke shack for life! I tell all my friends to shop here as well.