Was up Charged $41.00 ( up charged for what has always been a courtesy) . My specialist did not…read moremention anything about an additional cost. The front desk also never mentioned anything additional charge., only said we have your card on file " we're all good" .it wasn't until I checked my card statement did I find out. you've lost a loyal customer

They are completely overpriced for a mediocre wax! $190 for leg and bikini! With tip…read more Ridiculous!!! Won't ever go back.

I was very excited to learn that Ariana Grande had dropped a new perfume after the second Wicked…read moremovie had come out. I knew that my family was going to be out in West Chester for the day and we passed by this Ulta location all the time. I had pre ordered the Ariana Grande Perfume and two of the Wicked Makeup Brushes. When I made the order I was informed that there was an item that they didn't have although I was still charged for everything. I ended up getting a refund for part of the order and I was allowed to order it directly to my apartment with no shipping cost. The people who helped me get my items and find a solution to the problem were really kind. The store was also easy to navigate, the prices were fair although expensive and I would have to say that this is my second favorite company to get my makeup and skin care products. I'm grateful to having this store accessible to me although not in walking distance.

After years of perfume, skin care, makeup shopping at the Dobbs Ferry location off the Saw Mill…read morePkwy, this Hartsdale locale is the real deal in terms of assistance and supply (though some fragrance samples are locked up). Aside from that or the lackadaisical salon dept everyone seems to be talking about, this is beauty heaven sent. And what's a beauty shopping spree without sheet masks galore? ULTA Beauty has an impressive array of these skin-saving wonders that I've been using. Plus all their star offerings are here from IT Cosmetics, Ole Henriksen Skincare and so many more. As for the dollar points, I like to accrue enough of them and use for a big purchase like fragrance. This ULTA is more lively and honestly, this is like a candy store to me, but instead of sugar rushes, I get to buy all things skincare.

$60 for 60 minutes. I'm not sure how much a longer massage would be but the 60 minute was…read moreexcellent. The people there are so sweet and polite, they make you feel very comfortable and welcomed. The place was very clean and tidy. They also use hot stones and warm towels for a part of the massage which is sooo nice. The woman who gave me my massage was great, she was very kind and very strong! Def going here again soon!

Not the fanciest but they're extremely solid and no funny business ! Respectful and on timeread more

What a great neighborhood find! Highly, highly recommend this beautiful business. Jasmine is an…read moreabsolute sweetheart, super informative about the process of her treatments, and makes the experience a lot more delightful. Julie is her cute right hand, always running me a cold water when needed. These two work very well together, start to finish. Thank you again to my new favorite duo!

I booked and appointment and had to reschedule. I could not get through by phone so I was texting…read moreowner about rescheduling. When I was finally able to reschedule it was for weeks ahead no confirmation was sent or reminder and when I tried calling again no one answers the phone. I missed appointment and asked owner to reschedule she refused and stated "I need to respect their time" as you can see through her instagram she talks very badly about customers and is not understanding. If you just had surgery of course your going to struggle to get up and go to appointments your body is weak and recovering. I wouldn't recommend this place for someone who has gotten surgery and needs services. Owner has no customer service skills. She sends reminders to customers she likes and discriminates against others. My sister and I will not be returning and I hope you think twice before paying a non refundable deposit to a person who is unwilling to work with you. As Jasmine points out. She has a scheduling reminders however she only sets it up for certain clients. I did not receive any reminders or confirmations. And she has no one working her phones so, you can call and call and no one will answer. How can a client reschedule or cancel in time? Instead of being the bigger person and admitting this mistake Jasmine chose to keep the deposit and give no service to myself or my sister. Be aware she wants to keep your deposit and makes fun of clients on instagram who call to inquire about this. I don't find it funny that women that come to get a service to enhance or feel better about their bodies are being made fun of because they were unable to make an appointment. When many of these women are recovering and May not have as much support as they need. Moreover, things that may come up during this pandemic. You will find customer service to be an important part of being a small business owner and with the attitude you have towards clients not sure you will be for long. Attached is the post claiming to send reminders which is not true.

I should give the Spa 2 stars because it is so beautiful but I just cannot…read more The spa itself is gorgeous. We used the steam room after the massage (and showers). Everything is clean and really beautiful. While you wait for your massage therapist in the waiting area, there is hummus and pita. Still and sparking water in the refrigerator and cakes. Also an assortment of teas. All delicious and very impressive. The dryers are horrible. They need more power and should be replaced. I have had massages for 30 years. You generally know if it will be good the minute the massage therapist puts their hands on you. I was excited but so disappointed ten minutes in. I requested a Swedish for an hour. Medium strength. I always wait to see how much pressure the masseuse uses and say lighter or more strength and they always respond immediately. Not today. As soon as she started on my shoulders and back I asked if she would use more pressure. I was told she was 'assessing' me while she applied such little pressure it felt like she was only rubbing oil on me. She literally laughed while she said after the assessment it will be much stronger. Then she added, "believe me". It wasn't. When she started the second side I asked her if she was still assessing. She said no. She added she does not do deep tissue massage. Did I ask the front desk when I made an appt for one. I said no. She said everyone has a different technique in massage. Hers is just horrible. I felt like leaving after she did one arm. She literally applied oil all over me and used such little pressure she could have been massaging a new born baby. $185 for the massage; $33.30 for the gratuity and $7.40 for the spa service charge. If only the massage therapist was as good as the spa was beautiful. I will not be returning.

The facilities at this spa are pretty nice. There are male and female locker rooms and there was…read morealso a separate quite lounge on the women's side (I'm assuming it's the same on the mens?). There's also a common lounge with a lovely view of the greenery outside. The common lounge also has snacks laid out although they weren't there early in the morning (before 10). Staff seems a bit lacking though. A large group had left the lounge when I got there and there were plates and towels/blankets and whatnot strewn about and no one had tidied up even when I left about 45 minutes later. I had the massage service and that was nice. The masseuse was nice and checked in a couple times to make sure I was ok with the pressure. On my way out they also gave me a little goody bag with some of their skincare samples.

My hair is extra curly. It's the hair I was born with. I know how to manage it. But when it comes…read moreto my face, oh hell.....I'm vain. Aren't you? Borod Spa had been sitting on my lap every single time I go to my fave eatery in White Plains- until I had to face the music and make that appointment back in the Fall of '21. Borod S. looks like it used to be a home some time ago and now has two businesses in one location with a Beauty/Nail Salon on main floor and Borod on 2nd and 3rd floors. The Spa's waiting room is set in light olives, creams and some light wood touches here and there. The lights are dim- but not too dim. There's a window facing Central Avenue giving nice burst of sun. The music is soothing. Borod S. has the slightest hint (very slight) of lavender in the air. The joy of joys, I'm at the spa. Some spa rooms have white walls and can get boring, fast- but not at Borod. The few rooms are classic and clean with a minimalist and refreshing feel. Borod's owner Diana has been doing my facial treatments with ultra care and the sofffffftest hands when I come here. You can book online or call to reserve- though I highly don't think you'll be seen as a walk-in in the spur of the moment- so definitely go with the first two options. Prices for some items are reasonable, they may seem slightly up there- but it's the extra little touches that she uses at the end of your session- like applying some sunscreen or other lotions before heading out the door.

Extremely happy with the services provides here. I've been coming for over a month and purchased a…read more5 session cellulite treatment. Boy do i see incredible results! By keeping up with a healthy regimen and implementing these sessions have done wonders to my body. I highly recommend this spa!

I've been going to Tanya since 2021. Purchased a Groupon because the masks and working out were…read morecreating acne and pores (see pic). I've become a frequent flyer. Zero regrets. Best pandemic purchase. My little cousin who is 22 repeatedly asks me how my skin looks youthful with minimal pores and how it looks even in skin tone- my response " my esthetician". My cousin and his mom's response- isn't that expensive? Me- no, not if you care about your skin. I get complimented that I look like I'm 26/27 because my skin is looking youthful & vibrant. Tanya will be honest with you, she will also give you recommendations on what to do when you leave so you don't have to just depend on her. She is knowledgable, approachable and the lady knows what she is doing. I've done microdermabrasion, micro needling and derma planing and facials all with her. It's been 3 years and I'm still going back, meaning she's doing all the right stuff!

Tmn skincare and Wellness is great. I first must admit I bought a 3 session one hour each swedish…read moremassage package on Groupon as a gift for someone, it was a good price & worth it. Only complaint I have is that they are very busy so you have to book online and it can be difficult getting in contact with them over the phone. Other than that the place is clean, the people are very nice, & the people who work there very professional and they do a good job. No complaints other then that. The person I bought the Groupon for is actually thinking about becoming a regular the only thing about the Groupon is once you use that Groupon you can never buy that Groupon again and use it there so after that you have to become a member but the regular packages aren't that expensive so it's not that bad.

Came here for the first time a few weeks ago based on their outstanding google and Yelp reviews…read more Loved it so much that I went back today. Facial and peels are top notch. Love that they take the time to analyze your skin and tell you what would work best for you. The spa is clean and relaxing. I am literally glowing from todays appointment. Can't wait to start microcurrent!

Liz moved her salon to Eastchester TLO 354 Rt 22. I had the most wonderful experience with Liz…read more This was the best facial I ever had. It was so relaxing and she just never stops doing her thing. My face was literally glowing. She is a professional that pays real attention to detail. Can't wait to get back there....I highly recommend her. She does what nobody else can do...amazing.