If you see Evan there you're in good hands. All the staff is attentive. Easy to get to, drop off…read moreand clean. They rent newer model Toyota Camry, Corollas and a few other small SUV vehicles from what I've seen on their lot. Would definitely come back, as it's close to home and the ease of getting there. If you're dropping off your vehicle and you don't live far from their office they'll give you a ride back home-very helpful! Thank you Enterprise!

I wish I had everyone's names to write this review but the person that stood out the most with her…read moreexceptional care is Chloe. She goes above and beyond to insure the care and satisfaction is met. This is my go to enterprise for now. She's got everyone on her team adhering to the highest customer service.

Metro rent a car is such a great place to rent a car. Jose the owner has amazing customer service…read moreand always made sure I got the best deals and every car was always clean and fully equipped. I was in a big car accident and had to rent a car for 3 months. Before finding metro rent a car I rented from other places and always had horrible service, long waits and many up charges. Jose and his business are quick, reliable, and always friendly

Needed a van last minute. They were helpful & available & not too expensive ! Also it's a local…read morecompany ! Gotta support !!

Zach helped me out and made sure I was comfortable and in the car I needed. Maria came and picked…read moreme up from the car repair and kept me company on the way to get my car. All-in-all a great experience.

Was an easy rental experience. Great customer service. Got the car quickly. Easy pick up and drop…read moreoff experience. Car was clean.

Needed to get a rental car for a couple of days while mine was in the shop. Very easy reservation…read moreprocess and pick up process. The return process was also very easy. All in all hustle free and if I find myself needing a rental again, would definitely come back to the location. The price for a rental was also extremely reasonable better than a lot of other companies. I did not need it, but saw they also do offer shuttle service to the airport which is a nice feature to have if you were flying in or out of town

I had originally booked a 6 week car rental at John Wayne Airport, and the rate was very cheap. On…read morethe Sunday morning I had planned to pick up the car, I had learned that I only needed the car for about 5 days as my new car would arrive sooner than I had expected. Hertz at the airport was going to charge me $440 for a 5-day rental, which did not make me happy and in my view, was price gouging. I needed to find a rental car close by that was cheap, and Stop-N-Go was half the price. Ultimately, the car worked fine although the brakes were terrible and the ride nothing to write home about, but it got me where I needed to go until I picked up my new car. Overall, it was a very positive experience.

Jessie is the best every time I call him…read more It's located right next to the airstream on Beach Boulevard between Bolsa and McFadden. They're only open till one on the weekends. Rent an electric vehicle for better prices. And sign up for messages for discounts.

This is the best car rental experience you will ever have. Jesse is the best! He goes out of his…read moreway to accommodate your needsand is so professional! I will definitely be back!

If I could give them negative stars I would we rented a mazeriti and it was infested with red ants…read moreI had to do a extermination when we returned the car they gave us $50 off what a slap in the face I spent 2- hours and $20 to rid the car of bugs then had to drive it breathing in bug spray fumes Also there was another guy complaining that they over charged him $300 for a 3 day rental what a disgrace

NEGATIVE stars. SNA and ALL Hertz. Gold, Presidents circle…read moremembership. Reserved car 4 weeks in advance with arrival and flight info. Arrived to find 14 people in Gold Pick up line. went inside to try to expedite. Only after going through all the paperwork inside (why?? you have my Hertz gold account info, reservation made well in advance), after counter person disappeared for 15 mins, did he tell me that there are no cars, I would have to wait 20 mins until they could bring one up. I'm now 30 mins and counting past the scheduled pickup time, and late for a critical meeting (purpose of the trip). Manager offered no help - "you can go get an uber if you don't want to wait". Tried contacting Hertz "customer service". What a JOKE. No one is home, the bots are 0 help. WHY DIDN"T YOU NOTIFY CUSTOMERS THAT you had NO CARS - if i'd known this getting off my inbound flight, i would have gone straight to UBER and NOT MISSED a critical meeting. YOU FAIL HERTZ!

On a Friday morning, when the mechanic informed me they probably wouldn't get to my vehicle that…read moreday, I decided I needed to rent a car. We've always had good luck with Enterprise Rentals. You can reserve online! Great! Reserved a small/mid-size SUV to pick-up at 1:00 that same day. Everything confirmed. When I arrived, I was disappointed that there were no vehicles available! Ummm! The why do I have a confirmed reservation? "Well, you made a last minute reservation and others had reserved before you". Yes, then why was I able to make a reservation for something you don't have? "You can stick around and see if anything gets turned back in, or we can call around, see if any other shops has an available vehicle." I didn't have time. I was dropped off by Uber, still had to go by mechanics to get necessary items from my vehicle, then drive to Fullerton for my scheduled shift at 2pm. They were very polite, but I was stumped. What to do!! An Angel entered (unfortunately, I did not get her name). She was apprised of the situation. She came over and asked if I would take a Chevy Malibu instead of the SUV. They'd, of course, discount the cost. YES! Please! Thank you! They did a quick wash, walked me through an inspection and handed me the keys. Quick stop at the mechanic and I made it to work with 5 minutes to spare!! I wasn't pleased I had a confirmation for a vehicle with no vehicle available. I should not have been able to make any reservation! However, it all worked out in the end, thanks to the Angel! The Malibu was a zippy little car, but was happy to get back in my van Monday afternoon! Returning the Malibu was quick and easy! I will recommend this branch and will return ... but I will probably call to confirm there is a vehicle available

They never picked me up. Scheduled in advanced via online and called the same day to schedule a…read morepickup at a nearby store. Person on the phone confirmed the pickup time and location. Waited and waiting and no one showed up. Called the store again and they said they have zero records of a pickup and that I was suppose to pickup the car myself. Decided to call an Uber instead and saved a few hundred dollars.

I visited this Enterprise location for a short rental (just a day while my dealership kept my own…read morecar for service a bit longer than expected). There was some issue with the reservation but they figured it out without any hassle on my end. Having rented from several other companies before, I was surprised how fast the service got me in and out and on my way. The car was clean, in good shape, and had a full tank. No issues on a prompt return process either. Michael was especially friendly and helpful. Maybe not everyone had a great experience but I was delighted.

Never again!!!! Worst experience ever! They are cheapest for a reason! Customer service was…read moreatrocious!