Christian was the most helpful person I've ever had to work with when renting a car. I was rear…read moreended and came in unexpectedly without an appointment. He had a long line of clients but acknowledge me upon arrival and made me aware that I would be waiting just a few minutes as he processes the people in front of me. Fast forward to drop off, in my experience there is never a dull moment in customer service as he had a client that was let's just say "not a happy camper " but acknowledged that individuals grief while acknowledging me upon my return. He took care of me from beginning to end and would highly recommend him and this particular location. If there were six stars, Christian would get them! Big thanks to Christian for making my rental car experience a smooth and simple one.

I had rented cars from this location before. My Land Rover broke down so I had AAA make arrangement…read moreto get a rental for a day and was planing to extend it from my pocket. I also did go to the location to meet with Peter Brios to make sure I get an suv today at around 2:30 pm. When arrived another gentlemen was there and he knew nothing about my reservation nor was acting as if he wants to help. Meanwhile peter arrived and started helping another person who arrived after me without reservation. While the other employee was explains to me about not having an suv Peter was watching me and said nothing. Very unsatisfactory service. No customer service what so ever!! I would have fired both of them if they'd were my employee on the spot. Bad attitude!! The first time I rented a Tesla from them two weeks ago the car was extremely dirty in and out with no charge left in it

Pickup process was pretty smooth and the staff was polite, but the overall experience was a bit…read moreinconsistent. The car was okay, although not as clean as expected, and there was some waiting during pickup and return. Nothing terrible, but definitely room for improvement with organization and vehicle condition.

Sterling Tom the GM was great to work with. He was personable and professional. He made sure I was…read moresatisfied and seemed to truly care.

It was at one of the hardest trips I had to make . To go up north to bury my sister And E. z Rent A…read moreCar came thru with no hassle. Loved that it was all cash handled and the staff was great. Hope they stay in business . Definitely on the yes list.

I contacted this place supposedly they told me it was a good rental place said their cars was…read morelocated at flint airport with enterprise. Took my info by phone DLN, Email, told me to by a GO2bank card n load money on it to rent car. Called them back they sd card was infectious wouldn't go through tried to get me to buy another card for same amount of $380.00 to redo it. I didn't fall for it I called GO2bank customer service they suspected fraud n is doing an investigation. Man have I been scammed I'm still stuck with no way to get back home.

Great service, no pressure, total professionalism. My car was totaled by car racing down the…read morefreeway with another car. The last thing I wanted to do was buy another car at car dealership. I don't like the haggling, the pressure, the pushiness of a salesperson. They made it so easy and comfortable. Thanks to George and the staff.

06/07/2025.... I purchased vehicle #2 in less than a week from this location.THANK YOU NICK &…read moreCANDICE. Words can't even come close to the gratitude and appreciation I have for you two. Once again you both have made this entire car buying experience very simple. If you are looking to purchase a replacement or another vehicle***LOOK NO FURTHER*** and go see the staff at Enterprise Car Sales in Orange. If they don't have what you're looking for trust me...they will find it. They definitely have my business. I highly recommend them.

I've always bought cars from private parties, never a dealership, and I was skeptical of doing so,…read morebut they were extremely professional here. They knew all about the car and were able to answer all my questions. They knew I would want to check everything out in detail and they were extremely forthcoming with all information and history on the car. I was extremely picky and knew exactly what I wanted - they gave me no run around. Very honest. They had an older car I was specifically looking for, hard to find in good condition, but they had gone out of their way to ensure they would only sell cars without problems. My vehicle is immaculate and runs great.

We purchased a car for my son last week from these guys. Very professional service the car was as…read moredescribed. They were very easy to work with. Would recommend them highly. Thank you very much we are very happy

The workers are very friendly and helpful, but I was very upset because I did a reservation at…read more9:00 am about two days before got there but they said there is no car for me to pick up. They told me to come back at 12. We came back to the store because they DID NOT call me back and said there is no car available. It was extremely frustrating. How can you allow me to make a reservation when there is no car available?? I was completely amazed

Had a reservation for 8 this morning got there was told that I couldn't get a car ... please if…read moreyour looking to rent a car do not come here ... I work with uber customer service line is the worst too they said they couldn't help me and pretty much hung up on me ....

JFC! **BUYER BEWARE**…read more Found a car we liked on a car app, but the car app later said it was sold. Then "Omar" TWICE confirmed over text message: "We still have the car." We drove 1.5 hours to see/buy this car. I walk into their office and ask the only salesman present "do you have any hybrids?" ***As an experienced used car buyer, I was disappointed when the answer to my simple yes/no question was "what price range are you looking for?"*** This is the question I was asked by the only salesperson present, instead of asking me something like "which car make are you interested in?", or if I was interested in a "sedan or an SUV"--or really ANY question about the CAR I wanted, besides how much MONEY I wanted to spend (which actually has nothing to do with the car itself). I replied with the exact same question I had just asked, "do you have any hybrids?" Then his answer was "I have one Ford hybrid." I then asked about Toyota hybrids (which we had been told was still available). His response was "sold two days ago," as the app had informed us. These people are CLEARLY *deceitful predators* looking to rip people off however they can. I am an experienced used car buyer. It's easy to tell when the salesperson is focused on getting me the exact car I'm looking for, or when they are focused on how much I'm willing to blindly spend. The difference is customer service VS. customer exploitation. And I get the feeling they DID have the car we were looking for, but perhaps the salesman present at their E. Chapman office concluded that he could probably get more for their Toyota Hybrid from some schmuck that will gladly announce how much money they are willing to spend/overspend as soon as they walk in--because the truth is: shady businesses look for suckers to exploit. Car dealers talk to prospective customers daily, so they know what suckers look and sound like. I didn't fit the profile of a sucker, which meant they had no car for me to buy from their very limited inventory. Small inventory is another tell-tale sign that these people know exactly what cars are in stock, and which got "sold two days ago." Not a good look. Cars Unlimited will shamelessly waste a prospective customer's precious and limited time. It seems like they hope to sell the few cars they have, only to the suckers that announce how much they are willing to get ripped off. I also noticed most of their glowing "5 star reviews" are from people with few, if not only 1, review. Pretty sure their good reviews are paid/fake. Buyer BEWARE. Too many dealerships to visit the shady ones.

Cars Unlimited OC is the best dealership in OC and LA in regard to finding the right car for the…read morebest price. Many thanks to Omar who was extremely kind, helpful and diligent in getting me a great deal that beat out every other dealership I went to. They have an incredible selection of cars and financing options for every budget. They made the buying process fast, easy and followed up with me after to see how everything was going. Thank you so much to Omar and Cars Unlimited OC. You guys are amazing!

Horrifying experience!!! I waited and waited and waited! One…read moreemployee at the counter to handle a long line. Each customer takes quite a long time. They need more employees! ***ALSO*** beware! They are not in the digital age yet. ***They only take physical credit cards*** THEY DON'T HAVE APPLE PAY!!!!! I got stranded there and they were of no help... I asked " can I put the $300 (only $350 credit available ) on a credit card and pay the $85 rental fee in cash or with my debit card " NO No accommodation whatsoever and absolutely 0 concern.

Shout out to Sara. Being the only one working the desk when I got in, she was still able to get me…read moreon the road within minutes. Even with me walking into the office 2 minutes before closing, she greeted me with a smile and got me in my rental with professionalism and courtesy. She even recommended a coffee shop for the area I'm going to be at for the weekend. Thanks again Sara. You rock!

This was an extremely frustrating experience. I tried calling this Hertz location multiple times to…read moreget basic information about renting a car and checking availability, but I could not get anyone at the local branch to answer. Each time I tried to speak with someone directly, the call either went unanswered or felt like it was being disconnected. I understand places get busy, but not being able to reach anyone for simple rental information is unacceptable. Customer service matters, especially when people are relying on transportation. Based on this experience alone, I would rather take my business somewhere that actually makes customers feel valued. There needs to be better accountability for the level of service at this location.

It's hard to find the spot because there is very little signage, but it is right next to the…read moreHyundai dealership. That said, they are efficient and very helpful. Got a nice upgrade and we were in and out in a flash. Campbell helped us and he was excellent. Super friendly and really went above and beyond.