Had some issues with the older hot water heater where some piping needed to be changed out. They…read morestill came it at the original price with an excellent job done.

10 out of 10 experience! It was such a pleasant experience to work with Lex!…read more We had an issue with Navien water heater and Lex was able to identify it after throughly checking all possible options to make sure it is not a part of a bigger problem. Then recommended few options an next day the problem was resolved! Additionally he was able to explain the whole problem in such a simple terms so anyone would understand. Highly recommend Astera service to anyone! Really appreciate everything you did for us!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Do not call or trust these people! They were supposed to do a routine maintenance on our a/c unit…read more They claimed it would cost $79 on the phone, which sounds more than fair. But when they came, the technician claimed it would be another $180 to clean the unit and that we needed to clean the unit before he could finish the inspection, which is totally a scam as we have used another company who did all of it for one flat $99 fee but wasn't available since we are selling our home and wanted to get it done sooner than later. And then he tried to upsell again by saying our Freon was low. But we declined since we had to pay $80 just for him to visually inspect our unit without being able to complete the inspection. So now we have to do the entire thing again with another hvac servicer, one that is actually honest and not upsell a routine maintenance into an almost $300 charge! We even spoke with the owner/manager who said nothing could be done. So they won't even work with you, and you have to pay $80 just to get them to leave without really doing anything of any value. So save yourself the money and the headache and look elsewhere! In response to the business manager: I gave AI screen shots of our interactions and people can read their take on our situation. The fact that you deleted the part where I took a screen shot of you telling us to go ahead and allow the technician to do the work and that we would discuss price later is proof of your dishonesty (see photos). I never said it was for 3 furnaces. I said that we had 3 hvac units and one furnace was being repaired for a minor gas leak, which was fixed. And that we don't have a/c bc we need a functioning furnace. And who services furnaces in the summer? And the fact remains that we were told one price, and that you guys could not complete the maintenance per that quoted price. If that was the case, he should have left and not charge us anything. Instead we had to pay $80 for nothing essentially since the maintenance could not be completed. It also doesn't change the fact that you guys charge an egregious fee for cleaning, which is why we declined the service. He said he had to open up the unit and even maybe clean it with chemicals. This is absolutely unheard of. Our normal HVAC service providers are honest people and have been maintaining our units for many years and they have never told us we had to open up our unit to clean it (which is risky for routine maintenance). You guys have proven that you do not behave honestly, and instead, are a lower/reasonable cost on the phone and up charge for unnecessary work when on site when most people feel they are already stuck with you. Who in their right mind would agree to have someone do the work and then decide on the cost (as you admitted to below)? That is just another way to get us stuck with the work with no idea of what the total actual cost would be. No professional contractor operates like that, and no one should agree to work before knowing the cost. And we are not the only customers who felt scammed and over priced if you read other unhappy customers. I should have read the reviews more closely as you also service appliances which skews your reviews for smaller less complex jobs, making it harder to ascertain your credibility and affordability for just HVAC. But my review stands as is, and nothing is being misrepresented. Maybe this review will help you take another look at your business practices, and if you cannot complete the job you were sent for, you shouldn't charge for it. You should also do a better job getting clarification on the work. I assumed you knew it was for a/c annual maintenance. The fact that we had our furnace repaired shouldn't impact that and you guys should know better than that. Otherwise, how can you call yourself an hvac service provider if you don't even know that you need to service air conditioners in the summer and furnaces for the winter? So your excuse about the wrong work being performed is entirely on you as the service provider, not on me and not on my husband. And I never said I wanted 3 furnaces to be maintained so go back and listen to the call as that was never said. And my husband never agreed about the wrong work being scheduled, further reducing your credibility. They can quote whatever they like, but it doesn't excuse that they pressured us to do work before even telling us the price (see photo), they are over priced, incompetent if they think they need to open up an a/c unit to clean it (which is risky) plus no one maintains their furnaces in the summer. Given that we had to repair a gas leak in our furnace, I just wanted to see if it was working okay because the a/c won't work if the furnace won't work. So there are no inaccuracies in my review, but there are glaring issues with this company and how they operate. People can read all of this should they choose to and make up their own minds. IMHO this business is someone you want to avoid.

My request for an estimate was immediately answered and within a couple days Joe from BESCO Air was…read moreat the house to take a look. Once Joe spent about 45 minutes inspecting the 24 year old horizontal install, he had drawn a picture of what I had for his analysis. He described the issues and how to resolve them verbally before sitting down and drafting an estimate with 3 options for us to review. BESCO technicians Julio and Gio arrived with Joe 2 weeks later to get started. They reviewed the scope of work to demo and install this second floor attic project There was a lot of work to do and the install took the entire day. Julio and Gio stayed until everything was perfect. I have a Trane S9V2 60,000 BTU High Efficiency Furnace that replaced an oversized BTU furnace that would overheat in the winter and stop working. The Air Conditioner was replaced by the Bosch Inverter Ducted Split 2.0 Heat Pump. Both are high efficiency technology meant to save energy costs and perform quieter, faster, smarter. The quality of the install is key, no matter the various well known equipment brands to choose from. BESCO will provide professional and skilled teams to transform your HVAC systems worry free.

Update on July 17, 2026. It is nice of the owner, Mr James…read moreCox, to reply... James: your tech came and all he did (besides his constant: "call my office for a new unit") was spraying (my) water on my 2.5T Trane... THIS IS NOT "MAINTENANCE"... To say: "your system is on borrowed time to say the least and extremely inefficient the older it gets." is immature. the unit works FINE, is very efficient, as I write it. I am a seasoned Senior Design Engineer (has one USA patent granted) and know "something" about "something". I design things for all to use them and for some to service them. 2.5T for a small house like mine is possibly an overkill but that explains its lasting. 40 years of working AC unit is unheard of, correct, but it is ME who decides about replacement or maintenance, and your tech (still working there?) did NOT do the maintenance I've paid for. So, he did no technical work and you owe me that 99(?) bucks :-)

I just had Elite back out to service/tune up my AC unit for annual maintenance (though admittedly I…read morehaven't had it done since they installed my unit in July 2022, so it was overdue). Other companies were a bit cheaper with coupons, but Elite had a $99 special and I wanted to go with them, since they installed the unit. The first time the technician (Steve) came out, he wasn't able to do anything due to my building's roof drain being clogged and the roof was basically flooded. He sent me a video so I was able to send it to our maintenance people and have them come fix that issue. After the roof was no longer a swimming pool, Steve came back out a week later and presumably did everything that was needed -- all seems to be working well, and he answered a couple of my questions and gave me an estimate for an ambient kit in case I want to run the unit when it's below 60 degrees outside (my condo gets really hot and retains heat). Overall, great customer service, super nice people. I'll continue to use them for my AC needs.

I highly praise, and recommend without any reservations, Elite. Our furnance died in the evening on…read morea very cold Sunday night. I texted Elite, thinking that I would not hear until the next day,but I got a text that someone would come out on Monday, which was comforting. Chris aririved on Monday, and saw that a new part was needed, got the part, and fixed the furnance - we had heat by the afternoon. I was pleased to learn that the old furnace had some life left. and grateful that Elite came out so quickly and fixed the furnice so quickly. I would definitely use them again.

I have used My Guy HVAC for regular maintainence for over a decade and they have been consistently…read moreresponsive and helpful. Last week, my AC went down and they responded immediately and provided excellent diagnostic and repair right away at a very reasonable cost. The technician was thorough and communicative with me and the office staff each step of the way. They provided immediate and affordable service, as they have for the past 14 years! I highly recommend them.

We had My Guy HVAC come out to do a diagnostic on our furnace/heater as it's been making a loud…read morenoise on startup. Scheduling was a breeze with them. I sent them a note via their Contact Form and they were very speedy in replying back. We communicated over texts and I got confirmations along the way. Our tech, Alex, was very prompt and knowledgeable. He answered all of our questions with clear answers. Turns out we needed a part replaced and could use a tune-up. My Guy not only sought out a cheaper option for the part, they were able to come out the next day to repair the part, which is great since we're in the middle of a brutal cold streak. Jose and Damian came the next day to do the repair and tune-up and were again prompt, knowledgeable and efficient. Highly recommend My Guy HVAC!

We had an issue with an AC condenser outside. We were able to get an appointment for the next day…read more Communication was great and booking process was simple. Alexis arrived right at the front of the time window we were given and provided great and quick service. Problem solved. Alexis was kind and helpful and he took the time to explain the problem clearly. I've been using AVH for over 10 years and will continue to do so.

Eric was professional and knowledgeable. I felt that he did a thorough job and he explained…read moreeverything very well... 5 stars!

I hired Fuse Service when they were Switch Service and they fixed my dishwasher. Vlad, the…read moretechnician, found out that he needed to order an additional part to fix it and would need to make an additional trip. I assumed he would charge for the follow-up visit, but there were no additional charges; I really appreciated his honesty. Recently, I had a text dialog with Russ and found out that Fuse service's HVAC systems as well. I agreed to an annual maintenance plan, but didn't plan on having them out until fall. A few weeks later, while I was out of town in July, I got a message from my Ecobee thermostat indicating that the A/C wasn't working. I texted Russ about this and he showed up after 6PM on a Saturday, the same day I texted him about the issue! He figured out what was wrong right away and just folded the service call into my annual service plan which was, as before with the dishwasher, very generous and much appreciated. I'm literally excited to have Fuse Service as my go to place for appliance repair and HVAC maintenance. I'm used to businesses asking me to write positive Yelp reviews and I don't mind that. But, Fuse did not ask me to write my review.

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

Karl was professional, very thorough in his evaluation and clear and concise in sharing his…read morefindings. Shavitz has always been reliable and efficient.

Shavitz is one of the best HVAC companies in Chicago, and I have used many in my 44 years in the…read morecity. I selected them from several quotes to install a completely new HVAC system 3 years ago, not based on price but because of the time they took to analyze our needs, listen to our concerns, and price a system that fit our house, our budget, and our installation space. Today we had a maintenance visit from Karol D. He was thorough, careful, and (as with all service people from Shavitz) took the time to explain everything he did. I've recommended Shavitz to friends, and will continue to do so.