I'm from a large apartment complex in Superior and couldn't be more amazed at the disaster that is Peak One Pool and Spa. We have a few pools and Peak One decided to do maintenance in two of them right at the start of pool season. The original opening for one was May 22nd and they failed to factor in plaster drying time: now it's pushing to maybe June 13th at the earliest. Can you imagine hiring a pool company that doesn't know how long plaster takes to dry? And it wasn't an emergency repair: it was planned maintenance and upgrades! Seriously if you want your pool operational you need to consider ANY company besides Peak One Pool and Spa. read more

I was contacted for an interview for a Pool and Spa Technician position at Peak One Pool and Spa. I scheduled an interview for 1:30pm and confirmed this time and date via email. I drove an hour from Denver to the Boulder location for the interview. Upon arrival I buzzed the ring camera and spoke with the woman I was scheduled to interview with. A technician who happened to be onsite went inside and spoke with Lauren Hengstenberg, then came out and said "She's not here. But she said the interview was scheduled for 11:30am." I was then contacted by phone by a Peak One agent who said "We use a third party scheduler and there must have been a mix up." I then received an email stating that I was no longer in consideration for the position. read more

Peak One Pool & Spa - Pool Cleaners Near Me

I live at Reve in Boulder and get to enjoy the pool and spa almost every day. I want to give a shout out to Sarah. The pride in her work is very evident. The pool and spa are always immaculate and such a pleasure! She rocks read more

I live at Bell Flatirons and Peak One services the 4 pools on the property. Dave was so amazing all last summer so I was so happy to see him back this season. He truly knows what he's doing and does the job right. He listens when you talk to him and really follows through when he says he's going to do something. He's already gotten out pools ready this year and they look amazing. His new partner Nate is doing a great job as Dave's new trainee. He's learning from the best and I'm sure Nate will continue to do a great job read more

Beware: They canNOT fix hot tubs & will just refuse to communicate. They sent a tech to me who spent 6 hours on 2 different trips without diagnosing the problem that another company diagnosed in 10 mins. They would not respond to my voicemail or emails. And they blew up a neighbor's circuitry trying to diagnose their problem. They CAUSE problems they don't fix them. read more

Exceptionally unresponsive. Exceptionally unprofessional. An abject disaster of a company. Completely disappointing, and the "quality" of their work is pitiful beyond belief. read more

My pool had sat idle for several months as we replaced the heater and salt cell. Additionally we had a ton of rain which filled our (in ground) spa with a ton detritus. Bri at Peak One did an outstanding job cleaning it and getting all our chemicals dialed in. Everything looks and smells great :) read more

Peak One inspected the pool on my new house at time of purchase. The inspection quality was fine and, I felt, accurate. There is something I hope they can improve on however and it's a dealbreaker. The service tech they sent seemed to have a problem speaking to women as equals. He directed all communication to my husband and could barely look me in the eye. I am responsible for this pool, am very competent at such things, and have taken a lot of time to understand all aspects. For this reason they lost the opportunity for my business with pool opening and closing. read more

The owners are from New York. They don't even live in Boulder. They don't care about Boulder or swimming pools. The wife took over the business and she has no interest in swimming pool maintenance. It's all about the money and milking Boulder. The husband Ted used to keep a blacklist in the office of all the customers he hated. Isn't that nice? You're better off taking care of the pool yourself or have a college kid do it for you. It's not difficult. Peak one is extremely unprofessional. I would never let them near my pool. read more

Don't bother with this company. They are rude, unfair unprofessional and unreliable. The so called secretary comes and goes as she pleases and never returns calls, They are trying to charge me 70 dollars for late fees, when I never received a bill. My billing address is different from physical address. No matter what we do, they can't get it right. I would think twice! Just found out I have options in area read more

These guys are very helpful. Good service, they have and use all of the fastest and best equipment to service Your Pool. This makes them faster than their competitors making it cheaper! They also are very courteous about referring equipment even if they aren't going to be the ones to sell it to you. I've used 4 different pool services in boulder these guys are by far the best. read more

I've paid these people many thousands of dollars to make many repairs to my pool and pool systems and I'm very disappointed. They repaired my pool cover, a constant source of frustration, and it broke again after just a few openings, probably the fourth time they worked on it. Ridiculous.. They tried to tell me it was my fault because it was only a temporary repair, but that's BS. Why would I pay $1600 for a temporary repair? I honestly think they do try to do solid work, especially Ryan and Ron, but these systems are notoriously difficult to maintain, even with competent people. So they get a little benefit of the doubt, to be fair. But the last straw was a small bill they sent to collections late last year without calling me to request payment. I noticed it on my credit report and asked the owner about it and she reported that it had been paid, but my payment was never reported to the credit bureau. Not cool. I WAS a great customer. No more. I hate to give them such a review but this must be said. read more

Only use this company if you can be there EVERY MINUTE THEY ARE THERE AND MAKE SURE THEY PERFORM THEIR CONTRACT THAT YOU SIGNED. Otherwise they will not perform what they bill you for. I used Peak One pools for the summer to help with our pool & spa maintenance. Because of a medical issue we were not there every week when they did service. They billed me double several times for work that was not done. They do not stand behind their contract when their employees fail to do their job. They did not clean the pool or spa filters the entire season nor did they ever fill the pool/spa with water as states in their contract. They are so unoriganized that they stated we don't have a spa on their invoice yet they had to walk past a 11' spa to get to the pool and still billed additional for "cleaning" that spa that we don't have. They tried to blame my pool heater vendor of failing when it was Peak Ones fault for never cleaning the filters once all summer. When contacting the manager Jemery he argued with me instead of making it correct. The sad thing is their manager for service, Ron, is great but I can't support a company that is not honest. read more