Todd and Neva are top notch and they will get you back to feeling better in time with work of course. Always consistent in care and therapy for what ever body part needs attention. I've been there for my shoulder repair and now for my knee revision post op therapy! All the staff are professional and caring. read more

I'm a new patient here, so may improve the review later. First impression is that the quality of care seems to be fine, but the general management of the business, and particularly of patient experience, is poor. Lots of small things that are easy to fix but not attended to - wifi wasn't working (and the place is in a cellular desert), emails aren't answered, scheduling is hit-or-miss, etc. Given the other reviews here on Yelp it _appears_ that solving these things are not a priority to the owner. Still, will try another week and see if the actual PT care is good enough to tolerate the rest of it. read more

Absolute thieves! Do not set foot in this place. They completely misled us regarding our insurance coverage. We explicitly told them multiple times that we are on a high-deductible plan, meaning every cent comes out of our pocket until the deductible is met. Our plan has zero copay. We have coinsurance, but that doesn't kick in until much later. Since this was our first time using insurance for physical therapy, we made the mistake of trusting their "expertise." They charged us $150 for the initial session and $90 for each subsequent visit, labeling them as "COPAYS" and explicitly promising that this was all we would have to pay. Total lies. We checked our insurance portal today and found out that on top of the money they already took, they billed our insurance $278 for the first session and $177 for every session after. The Math of Their Deception: What they promised: $150 + (4 × $90) = $510 The actual bill: ($278 + $150) + 4 × ($90 + $177) = $1,496 They are absolute crooks who intentionally confuse clients with false information just to fill their schedule. They trap you into booking sessions under false pretenses and leave you to drown in the insurance mess they created. Avoid this place at all costs unless you enjoy being scammed. read more

Peak Performance Physical Therapy - Payments already made in the name of copay - Physical Therapy Near Me - Fremont, California

See all

We called three times, left two voicemails, and even sent an email in the span of two weeks and still have not heard back from them. If you are not taking new patients at least have the courtesy to call back so not to waste everyone's time. read more

After undergoing total knee replacement surgery, I was looking for someplace to receive outpatient physical therapy, following my in-home PT treatment. A friend of mine was receiving treatment at Peak Performance for her foot injury and said they helped her regain strength and flexibility. After calling to book an appointment, I verified that they would accept my insurance. I met with Todd W., who is a certified PT and co-owner. We discussed a treatment plan that I was in full agreement on. Neeva and Katie are the two other certified PT's. They also have PT Aides who assist with my treatment to include explaining the variety of exercises and how to properly use the equipment, along with administering ice and electric stimulation treatment. I like that the staff are constantly encouraging me with my treatment, but do so in a very professional and patient manner. They appear to be fully invested in my rehabilitation. Working with Todd, Neeva and Katie has been critical in my recovery. I like that they push me with my treatment. As the saying goes "no pain.......no gain" and I'm a true believer in it. The PT Aides are also knowledgeable and a great help. They also really care about my well being and are always eager to answer any questions I may have about a certain exercise or how to properly use a piece of equipment. The PT Aides who I've worked with are Ryan, Mariel, Darani, Megan and Arjun. I haven't worked with Tammy yet, since she must work the days and times I'm not there. Booking appointments is easy, since it's usually with Monique, who is the Front Desk Manager. She's very helpful and friendly and always accommodates my appointments with my schedule. I like that they have taken precautions around Covid-19. They ask anyone entering their gym area to use the hand sanitizer in the lobby. Also, most staff and many patients wear masks. I like that they wipe-down their equipment after it's used. They also have a place for me to place my belongings, while I'm receiving treatment. I would recommend Peak Performance to anyone looking to rehab from an injury. read more

Peak Performance Physical Therapy - Front door - Physical Therapy Near Me - Fremont, California

I was glad to get a consultation, but it was about 2 weeks due to their high demand. Based on the previous reviews I knew I wanted to be a client at this location. They are spot on and pin pointed my injury. Therapy is about 45 minutes and you may/may not have a teams rotating you with various exercises. Everyone is qualified, helpful and friendly. read more

Peak Performance Physical Therapy - Physical Therapy Near Me - Fremont, California

Knowledgeable and caring folks Made recovery fun and easy easy parking nice place Made it real easy read more

I am grateful for the care I received at Peak Performance. The rehabilitation support I received for a back and neck problem was very effective, and I am happy to now be pain free. Across the board, the team was skilled at providing physical therapy and knowledgeable about my particular condition. The facility is clean and well organized and has the right equipment for the services they provide. It was easy to schedule my appointments and the staff knew how to work with the insurance provider. I highly recommend PPPT. read more

Some of the therapists are extremely perfunctory and can't even make it to a full 60 minutes. Sometimes they just do 45 to 50 minutes. They talk too much but do very little. read more

This place is so unprofessional. Their website was outdated and difficult to navigate, so I had to leave a message. I stated that I wanted to verify my insurance coverage before making an appointment. When they called me back, they clearly didn't listen to my message at all. They had no idea why they were even calling me. The woman was so rude and acted like she was doing me a favor by answering the phone. Without even verifying my information, they said I would have to just pay upfront. I contacted a different place and they told me I actually have full coverage with no deductible by my insurance and only needed to pay copay. I'll take my business to someone who actually puts in the effort. read more

Very good facility for physical therapy. Staff is very good and professional. First time I went there for my shoulder problem. After treatment my shoulder pain disappeared and gained 100% strength. I highly recommend them. Now I am going there for my knee problem and so far the progress is very good. read more

I came in with a bad shoulder. My MRI had shown some tearing and swelling. I had tried other physical therapy places with very little success. Pros: Analysis of my problem: Neeva took her time to understand the issues with my shoulder and put together a plan that would work for me. She was thorough and would make minor adjustments based on my progress over time. Staff: I can't say enough about the staff. They are amazing. From Emily and Monique upfront to all the assistants that work with you on every exercise to ensure you are positioned "properly". Besides that, they are very, very nice people. One thing that is important to me is they call you by name. It creates a more personal atmosphere (good employee training). Empathy: Neeva (and Todd) seem to really care that you are doing better. There is genuine concern about healing and moving forward with a healthier lifestyle. Even though Neeva was my primary PT, everyone helps. For example, Todd saw me standing and gave me some fantastic tips to help with my posture (ask about the downward V). It changed my life! Even my regular doctor mentioned how I stood and walked on my last visit. And remember, this isn't why I came to see Peak Performance. Cleanliness: They are constantly cleaning the equipment. They seem to have a process to ensure everything is sanitized before the next person uses it. Atmosphere: It's a casual environment that helps to bring down the stress of trying to rehab the body. Cons: There is really only one con I can think of. Well, it's that they fixed me! So I don't have to go back. When I started going to Peak Performance, I had so much shoulder pain I couldn't sleep. I had very little mobility, and it was all around bad. Well, here I am today. Able to do so much more and understand the simple exercises I can do every day to keep me healthy. So the con is that they did their job and until I have another issue that requires physical therapy, I won't be able to enjoy the experience of going to Peak Performance Physical Therapy. read more

Three months ago I could not pick up my coffee mug because I had so much pain from my tennis elbow. I genuinely thought my exercise days were behind me. I had three sessions with Peak Performance where they taught me various exercises that would help build up my strength and reduce pain. I kept it up. I'm 51 years old and this morning I benched press 200 pounds which I have not done since 2008. My favorite exercise is using the 4LB hammer that Thor- I mean Todd- recommended. Thank you Todd, Neeva, Monique, Amanda, and the rest of the team for helping me get back to my life. read more

This place 110% works! I've done physical therapy at Kaiser and it was not as effective, caring or enjoyable as this place! I made an appt without a doctor's recommendation because I've been having ankle problems for years and I've tried many things to fix it and the next thing on the list was trying physical therapy. Service: A++ friendly and knowledgeable staff. Easy to make an appointment and communication is clear. From my 5+ sessions here, you can feel the good vibes from all the workers here and it's a positive place to be. My PT for my sessions was Alan Fong and he really takes care of you, listens to you and makes you feel safe --yet still pushes you to your limits. Truly talented and great at what he does! Price: Really depends on your insurance, but my sessions were $50 co-pay for each ~1.5 hr session. It's seriously top notch quality care here. They explain why they are doing things, an overview of each session, what to do between sessions and what we are going to work on next session. They have a clear and solid plan to put you on track to recovery! I met my tendonitis-ankle program goals and now I'm going into another program to help out with low back/hip pain from a broken tailbone. I can't recommend them enough! read more

I was looking forward to coming here as I saw the reviews. However todays experience was like going to the dmv. TERRIBLE! Neeva is very rude and she does not take time to hear what your concerns are. She wore a fishnet/meshed mask during high omicron circumstances. The moment I saw her ridiculous mask I wanted to leave the practice asap but I tried to keep my distance since I already took the time to be there. Stay away from this practice. Also they will make you buy things are overpriced! Check Amazon for better pricing. Again stay away from this for profit bs practice. read more

Peak performance is amazing! The therapist Alex, Jason, and Alan are amazing! They provide constant feedback and reinforce the fundamentals to all the exercises. Even during the covid-19 shelter in place they were willing to do online calls and exercise with me! They are comfortable to work with me in person and follow all the safety procedures to stay safe and healthy! I recommend peak if you are coming out of surgeries! Big or small they are experts in everything! read more

I have been to many physical therapists, and have always had a rather dim view of their value. All this was changed by Peak Performance PT on Mowry. The knowledge level is remarkably high, and the patient care exemplary. I am completely satisfied with the staff that helped me recover from knee replacement surgery. read more

My 16 session journey at Peak Performance has been tremendous. I entered on day one with a shoulder injury. My mobility was awful. My right arm pretty much just wanted to stay by my side. So frustrating for this yoga lover! Today I completed my 16th session and I am able to hang while lifting my feet off the ground and I can also get my arm pretty far behind my back. I'm still working on strength - but my kind and caring Physical Therapist- Alan, provided me with exercises for the gym and at home to continue my progress. Alan gets an A+ Rating from me!! Thank you Alan!!! Thank you to the entire staff at Peak Performance. You have a top notch crew and I would definitely recommend your services. read more

I didn't have a great experience here at all. I had a few sessions here and my problem got much worse and I'm not really surprised. The place was really unprofessional. They were really late for the first session, I lost 30% of the time and they didn't make it up to me. They constantly send me emails and texts. During my actual sessions, I dealt with 4 different people in the span of an hour. Someone would assign me an exercise and then leave and then a different person would see me at the tail end of the exercise and point out that I was doing it wrong. So during one of my sessions, I did every exercise wrong and nobody was there to guide me and I only saw them do it once really quick so I guess not a surprise that I didn't do it completely right. I've had physical therapy at other places before and it saved me from a lot of pain and having surgery, this place made my pain worse. read more

Jerome, Shruti, Davis(?) and almost everyone who helped me there were friendly and helpful. This is a professional facility which I recommend. read more

Todd & Neeva are amazing, and so is their support staff. You've never had PT till you've had PT at Peak Performance!

I'm very happy with my visit to peak performance. Jason and all the crew there are very helpful. Everybody had a great attitude and made a fun environment every single time I was there. And most importantly their knowledge on sports medicine and physical therapy got me back on my feet in no time. definitely recommend! read more

I normally do not write reviews but I made an exception for Peak Performance because they were first of all quick and easy to get an appointment, literally, on the first day I walked in the office I was seen . Secondly, their staff, from the front desk all the way to the physical therapist they were all fantastic and worked seamlessly together. Finally, a HUGE shout out to my awesome support team that helped me get out of my walking boot and ankle brace , Alex , Shruthi, D, and Esy! I still cannot thank you all enough! I highly recommend this place if you need physical therapy! read more

In 2018 I dislocated my shoulder at Disneyland. Following healing or a least I thought I was healed because the pain was minimal, I went for a follow up with my doctor. He referred me out to PT. After searching high and low, I chose Peak Performance to do my PT. I met with the Owner; I can't remember his name, good guy, very friendly, and knowledgeable about his profession. He did my intake and paired me up with Alan. Alan is a PT master. He got me going in no time with the stretching of my arm and the medical massage. I am raising my arm like a kindergartner again! Thanks, Deanna and Wesley for your guidance with the exercises and hooking me up to the machine. Their front desk team is awesome too. Thank you all. I like the fact that this company is very friendly, almost like a family. They all seem to work well together, and it doesn't seem fake, I think that's rare in the Bay Area. It was nice not to be in the typical sterile type of hospital environment. I would recommend these guys for PT. Keep up the great work! read more

I came out of my physical therapy feeling so renewed. If and when you need PT give Peak Performance Physical Therapy an opportunity to give you relief. Everyone is caring and so nice. They're taking care of me. Allow them to give you much relief as well. read more

Peak Performance deserves 10 STARS! Todd & Neeva have put together a wonderful staff, from the front office ladies, Therapists & Aides. This is a very warm accepting positive environment with a very knowledgeable and personable staff. Jerome has worked wonders with my shoulder impingement issues. Jerome has been my main therapist but I've been lucky enough to also work with Dipali, Neeva and Alan. Thank you Jerome for your patience. Your explanations and encouragement have helped me get closer to my regular gym routine. This is the BEST Physical Therapy place around. They have the BEST people, the BEST environment and a decent playlist. I'll be kind of sad when my therapy ends. read more

I loved having physical therapy at Peak Performance. The facility was clean and ran smoothly and on time. The only complaint I have is the towels were thread bare and dingy but clean. Replace your towels please!! The staff was most excellent. The number one star is ALEX BUTTARS, my Physical Therapist. She was thoughtful, smart, gentle and had a wonderful way about her. Encouraging me the entire time, although I was very frustrated, she was able to diagnosis my problem when the orthopedist could not (although she offered it as a suggestion). The orthopedist was unsure why I had my problem and did not seem overly concerned even when I could barely walk and my right leg swelling was 1-1.5 inches larger from my left leg. She devised an individual plan for me and changed it as my abilities got better. I feel better than anytime after my knee replacement from 2015. I'm so thankful I found her!! Other staff was most excellent from Caroline at the front desk and all of the PT Aides. Their names were WES (he really pushed me, which I needed), SHRUTI, IVY, ESI, MELANIE, DEANNA, and JASON. They were knowledgeable, fun, and kind too. Thank you everyone. I so appreciate your help!! read more

Peak Performance is the best PT clinic in Fremont! I've been to a few others in the past but no place compares to the quality of service Peak Performance provides! Todd is incredibly patient and kind. He has been helping me recover from a total knee replacement and while it hasn't been easy, he is my biggest cheerleader and motivator. I would recommend this place to anyone! read more

Had a great experience! Came in for my first PT after a bunion surgery and was a very painful process through my PT. I was limping severely due to lack of used of my foot (it took me 3 months to be able to heal well enough for PT). But, thanks Todd I am able to walk back again with no discomfort!! Thanks a million!!! read more

I'm a Veteran that just had knee surgery at and I was looking for a therapy clinic nearby. After going through the reviews of the different clinics that the VA recommended, I picked PPPT...what a mistake! After waiting for a week, I messaged the VA, to let them know I hadn't heard from them. So they told the VA that they tried calling, but that the VM was full and couldn't leave a message, Which is a F'ing Lie! Did they try calling again (like all business do), Nope! So guess what, since I'm a firm believer in the power of when and where I spend my money...the VA's and myself will now spend our money somewhere else...if you Lie and treat Veterans like this, then you deserve to get a review that is fitting! SO F-OFF, JC read more

They are best of best . I would give 10 stars . I had bad hand pain and numbness. So I was referred to this place and it was the best thing I ever did going to physical therapy here. They work miracle. I was seen by "Katie" She was so amazingly friendly and listened to all my concerns and started her treatment and I unfortunately could not complete all the sessions due to relocation.But yet by 4weeks of treatment got amazing results .I don't have my pain read more

Peak Performance Physical Therapy was my first experience with physical therapy services and I could not be more pleased with the experience and results! Growing up and all the way till the end of high school I was an avid runner who would compete in cross country and track and field. However, once I got into my college years I seemed to be getting injury after injury, preventing me from running. I thought maybe my running days were behind me and I was only in my early to mid 20's. The last straw was a pretty painful case of runners knee. I decided to get a referral to PT and landed on PPPT. After a couple months of sessions (And actually doing my "HW" on days I didn't go in) I am back to running and increasing my mileage every week. I had hardly any hope in the beginning but as the weeks progressed I was amazed by my progress. The staff is super knowledgeable and was able to answer my every questions thoroughly. They're super fun to work with and will make the appointment not just helpful but fun! Special shout out to Todd for being the best physical therapist and shout outs to Daryl and Ryan for being super cool techs. I cannot recommend this place enough! For the best combination of effectiveness, knowledge, kindness, and fun choose Peak Performance Physical Therapy! read more

They will fix you! Even when your doctor tells you there's not much that can be done to help you, you can still count on Todd; Been here for two injuries that made me stop training, and every time, not only they fixed me, but also I never had injury in those areas again. First time went there for lower back, and second time for knee. Very welcoming staff, and great at doing what they do. It's fun to be there. I look forward to my sessions every time. read more

I had never needed physical therapy before, but I had ankle surgery in January and lost a lot of strength in my leg. My doctor recommended Peak Performance and I'm glad he did. From the first visit to the last, they got to know me and made me feel comfortable and welcome. Dipali was awesome as well as all of their friendly staff. There were days when the PT really kicked my butt, but I felt like they were advancing the therapy at the right pace to get me back to normal. I hope I never need PT again, but would not hesitate to go back to them if I do. read more

Thank you Todd and Neeva and staff for helping me strengthening my knee after full replacement. I had to remember this is not a SPA! It was up to me to follow instructions for as much home exercises as I could do and continue as I completed my time with you. EVERYONE was kind as soon as I entered with Emily and Amanda and covid protocol. Monique was on the ball for insurance coverage and sharing family stories. Every assistant were so helpful. It was enjoyable to see others each week improving even older than me! Thank you all for putting me on the right path. I appreciated everyone's help. read more

The overall care from PPPT is unmatched to any other physical therapy office in Fremont. I was first evaluated by Dipali and I knew that this PT office would be a great fit. I've been going to Alan and occasionally Todd post ankle surgery. There was extensive work done on my ankle and I was down in the dumps since I was unable to workout and live my active lifestyle. I actually came to PPPT after being unhappy with my previous physical therapist. I didn't think they listened nor did they push me when it was appropriate. However, transferring to PPPT my care plan was always in tuned with how my body was feeling. That is something the therapists carefully monitor. You can tell that they always collaborate and the culture at Peak Performance is one that makes you feel comfortable because of their professionalism. I highly recommend Peak Performance Physical Therapy! You won't regret it. Thanks PPPT! read more

Peak Performance is an excellent organization to work with for physical therapy. They focus on you/your needs, listen to what you have to say and fully engage with you. I had back pains which they worked with me and I had great results. I particularly want Dipali - one of the physical therapists - great personal style and skilled at her profession. read more

This review is long overdue: I've been going to Peak Performance Physical Therapy for about 4-5 months now and couldnt be any happier with the service, knowledge, friendliness and overall care. I suffered from a severely herniated disc in my lower back and was going to another physical therapist in the area with limited to no improvement; however after the first session with Peak Performance I already started feeling better. Thanks to Todd and his team I (thus far) avoided the clutches of surgery and am pain free. Todd (and his wife Neeva) are the owners of Peak Performance and Todd is the one I went to for care. Both of them are amazing in their knowledge and genuine care for their patients. The same goes to the others on the Team (I worked with Jerome and Katie first and they were incredible as well). Not only do they make you feel at ease but genuinely go "over and beyond" for their patients. From the office manager to the aides and therapist everyone is super friendly and work hard to relief any issues or pain you may be in. Best physical therapy establishment I've every been to. You will absolutely not regret going to them! Thank you Todd and team for everything you have done! :) read more

Incompetence or used car salesman tactics? What I was quoted over the phone was nowhere near what they tried ripping me off in person. read more

I received truly excellent physical therapy from PPPT. The therapists are knowledgeable, skillful, experienced and encouraging. Their assistants are well trained and attentive. At no time was I left to just stand around, as I have at other offices, wondering what I should be doing. The front staff is accommodating, knowledgeable about insurance administration and pleasant. There was never any obstacle to scheduling/rescheduling an appointment nor was there any billing confusion. The mood of the office is upbeat and professional. As an aside, the music is wonderful! Thanks to my primary therapist, Alan Fong, and the entire staff, I have regained significant range of motion in my right shoulder. I highly recommend PPPT. read more