Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

Ed responded very quickly to my post, worked with my schedule and was able to come out within a few…read moredays, and had a good understanding of the issues we were having. After the treatment he had a suggestion for how we could treat our yard ourselves as well. He followed up by phone and is polite and gregarious. Would gladly use his company again

I called this pest control that answered their phone, was professional and courteous. Although he…read moredoesn't handle squirrel removal he gave a solution that fixed the problem. He suggested having trees cut that allow roof access for squirrels then referred me to a company that removes squirrels. I set the appt fir tree trimming and squirrel removal. Although I didn't use his card meant if, and when I need pest control I will surely use him. His customer service and "communication skills" are unbeatable. If that's any indication of his work then he's the one to use. Thank you sir for your help. I added pics for other customers with the same issues. Call this company to determine what the critter is that does this.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Service guy came unannounced AGAIN! The technician is very nice but the office keeps sending him…read morehere weeks before he is supposed to be here for my regular pest control service. On the prior visit the office sent someone to check for mouse activity and told me I had a lot of rodent activity in the attic and I needed to have the insulation replaced. Orkin had replaced the insulation and treated this space less than 6 years ago. The cost quoted was astronomical and when I questioned it, he immediately cut the cost in half. I am very suspicious that he was trying to sell me something I didn't need. I am seriously considering finding a new pest control company.

Started a contract with Orkin July 2024, $1200 and a year later the mouse situation hasn't gotten…read moreany better. We weren't seeing any mice about 3 months ago and the service guy came for the service (unannounced) , immediately after he came for the service the mouse came back, called Orkin and they said this is supposed to happen. Also complained about the service guy coming unannounce, they said it was some kind of service glitch, the service guy came again unannounced t so I called yesterday to complain about the mice issue not changing since we started the contact and complain again about the service guy coming unannounced and they said they would have someone at the house today between 8 and 12 and the service guy was a No Show. I'm so done and disgusted with this company. Use "Fly on the wall". Pest control, they are cheaper and you will see results right away and they will text you and call you 2 days before your appointment.

So i am neurotic and crazy. Mom of 4 boys, dog and a husband who works in construction so things…read moreare always coming and going in and out of our house. We have to shop at the big whole sale places b/c i do have a lot of mouths to feed. With all this being said, any thing i see in the house I automatically assume it is an infestation problem of the "bugs you don't want". I can't help it's just where my mind goes. I literally text Jen pictures and videos like a Psycho and she is always sooo nice and assures me I am not crazy and that it is not what I think it is. I know she is a busy mom and wife herself so the fact that she texts back within just a couple hours just shows how much she cares. She really is the best and why I will be a returning customer. Justin, of course is amazing too but Jen is like the BEST!! Thank you guys so much

Very professional, polite and personable. Great service! Recommend 100%! Great and prompt.read more

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.

I needed a bee removal service, so I went to submit a service request. A few places reached out to…read moreme within minutes. One place, however, went a step further, saying they could help and asking for my number. I provided my number and received a prompt call from John. He asked for a few more details and my address. He was at my residence within about 20 minutes. He assessed the problem area and explained exactly what was needed, which was more than just a bee removal service. I really appreciated his help. He was very professional, and I would use his services again. Thanks again, John!!

Quick service and great value. They provided exactly what we needed within 24 hours of requestread more

So far, so good!…read more Both of the individuals I have dealt with have been pleasant and appear to be well qualified.

Orkin in Hanover, MD,was hired to provide regular pest control services in our home. When…read moreconfronted with a rodent problem, their ability to resolve it in an organized, comprehensive approach failed to solve the problem. We therefore had to discontinue their services and hire their competitor who was able to quickly trouble shoot the situation, find the source and address the problem in days. Something Orkin was not able to do in months.

Today I learned that pest control and wildlife removal are different companies. This is a pest…read morecontrol company but they connected me with a wildlife removal company (Rapid Wildlife Removal). If you have mice, rats, or bugs - that's pest control. If you have squirrels, raccoons, or snakes - that's wildlife removal. Unknown animal gnawing in your attic? Go for wildlife removal since they can handle larger animals as well as mice. My issue ended up being mice, but it was nice to have a trapper ready for whatever was up there rather than needed to call someone else in.

called inquiring about service. big problem with language, he didn't understand me and I didn't…read moreunderstand him. hung up, calling someone else who understands English! be careful!