I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

Dave and his family have been servicing our pool for over 3 years…read more I am happy with the level of service provided. They always listen to my concerns and provide feedback back with their knowledge and experience.

I used Flawless for three years. They were more or less fine, though several times they didn't put…read morethe pool filter lid on properly, or didn't show up at all but claimed they had (then why was the filter basket full?). Their service is fine, but their professionalism is where they fall apart--they don't have any. But the kicker came today, when Mike called me. Now, I've moved out of the house and turned the account over to my ex-wife. Within 30 seconds of my answering the phone, Mike said, and I quote, "I think she's batsh*t insane or something." I immediately told him to f*ck off and hung up--we may be divorced, but that level of misogynistic BS is inappropriate even if I didn't still call her a friend. And he should have never called me in the first place--he knew I'd moved out and have nothing to do with the house anymore. Further, he claimed to her that he had told me "many times" that the filters needed replacing because "you have to replace them every three years." I last replaced them in May of 2022. From May 2025 to November 2025 he never said anything about it. ETA: interesting that Dave is worried about my review but only addresses the least important part. Also notice his scare quotes, denoting insulting attitude. What about the fact your men didn't properly lock the filter lid on on several different service dates? What about your employee's incredibly unprofessional phone call? And for the record, I'm not saying you missed a lot of days, but suction pressure isn't filling a filter basket to the brim. Pull the other one. You have mostly good reviews. You can handle a few bad ones, and until you admit to your employee's unprofessional behavior, I'm leaving this here.

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen

Don't use this service as they are horrible! Gino serviced…read moremy pool for over a year and I was never happy with my pool's appearance. The bottom of my pool was never cleaned as he kept telling me that my pools robot was responsible for cleaning the bottom of my pool. I explained to him on many occasions that pool robots were not able to pick up whole pine cones. Gino also had a very hard time keeping the chemicals balanced in pool. The last month of service from Gino, he only came 3 times and yet charged me for 4 service calls. If you are looking for a reliable, fair and good pool service company---looks elsewhere. If you have any questions on my review, please feel free to call me. Sincerely, Jeri Mcknight 916-949-0274

I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Just moved out of California but We loved Zach as our pool guy, 2 years with his service and had no…read morecomplaints. He is reliable and consistent for a fair price as well as very transparent when we need to do something on our end. I recommend him to anyone in the are

I can honestly say that Zach is a very impressive individual. I have worked with him as a close…read moreassociate. He is a hard worker, knowledgable, and has tremendous integrity. I am pleased to give him my highest recommendation.

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

Trent P with Greggs Pool service does our pool service and he goes above and beyond every week. He…read morehas been doing ours for quite a while now. There's never a mess, I always get communication saying he's on his way. And my pool is spectacular throughout the entire swimming season. My grand kids love it. He is a professional, and is very efficient at his work.

TJ at Gregg's Pool has been servicing our pool now for about a month and is doing an amazing job!!…read moreHe is very thorough and doesn't cut corners. Nathan serviced our pool prior and was great as well. We are very pleased with the customer service received from this pool company. Thank you!!