I am giving this high rating to Leslie's because of the fantastic care given to me by Eric in the…read morerepair shop. I spent $300 having Eric rebuild a pool cleaner and it did not work. After a weekend of failures getting it to work and taking it to another pool shop, I went back to Eric. He torn down the cleaner again and gave me advice that solved my problems. I had two pros visit my home trying to fix the cleaner and both failed. Eric's deep knowledge and good nature saved the day! Thanks Eric!

Service is sketchy depending on who is working and if there is more than one person in the store…read more Some employees seem knowledgeable and somewhat helpful, some are a complete waste of time. Pricing is RIDICULOUS!! From chemicals to parts, the pricing is outrageously high. They claim their pricing is because of the quality and offering OEM parts, which is complete BS. Alternatives do exist at a lower price and are equal in quality and original brand manufacturing. Lastly, they always seem to be pushing chemicals that I am uncertain have any real value.

Where do I start…read more Chris helped me out of a very frustrating situation. After buying a spa online and getting ripped off, I had 4 days to buy a spa and get it delivered for my wife's birthday. I called a few other pre owned spa shops in the area with lackluster results; I also didn't have time to make it to the showroom which was a prerequisite for other places. Chris had the spa ready and was able to accommodate my strict timetable. He was really professional during the entire process. Delivery day is where NorCal Spas shined. I have an 1/8th mile driveway with a 12 percent downhill grade; most deliveries are impossible. Chris' guys didn't flinch got the spa to my pad and educated me about proper spa care along the way. The spa Chris sold me was a refurbished Leap Frog spa. All the replacement parts, filters, and cover was OEM Leap Frog parts which he spared no expense on. My spa looks brand new and was a fraction of the cost of a new spa from China. If you're in the market, don't buy new.Buy a refurbished spa from Chris.

Chris was awesome and true to his word. His team delivered on time and with care. Got a great deal…read moreon a reconditioned Jacuzzi that was good as new. Came with a new top, stairs, filter, and chemicals. Chris did a live demo at his warehouse and then sent an instructional video. He assisted with the tricky delivery I had with a narrow side yard and he and his men placed the Jacuzzi perfectly on my platform. His communication skills were fantastic. I can't say enough positive things about how he handled the entire deal. I highly recommend NorCal Spas.

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

I am extremely frustrated that I was required to pay a $249.00 service appointment fee to have a…read moretechnician inspect my hot tub. The service technician confirmed that the jet pump motor had failed and verified that the replacement jet pump motor is covered under the manufacturer's warranty. Given that the failure was determined to be a warranty-covered defect, I do not believe I should be responsible for the diagnostic service charge. I purchased this hot tub with the expectation that warranty-covered failures would be handled without imposing significant out-of-pocket costs simply to confirm a defective component. Charging customers a substantial service fee to diagnose and validate a warranty claim undermines the value of the warranty itself. I respectfully request reimbursement of the $249.00 service fee, or an explanation of why this charge is not covered when the repair has been confirmed as a valid warranty claim. I appreciate your prompt attention to this matter and look forward to a fair resolution.

Mazik pools did an amazing job on our project. We got exactly what we wanted, Eddie & Cj are very…read moreknowledgeable about building pools and the process on the back end. They had us swimming in 10 weeks!

Thank you to Mazik Pools & Spas for our remodel! Our pool & spa looks beautiful, and we are excited…read moreto finally start hosting in our backyard again with a pool & spa we are proud of.

Did a great job on painting pool. Helped with the tiles work . Fast service…read more Drained pool and cleaned bottom applied epoxy paint for great price

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

Horrible service, i called for help on buying a hot tup part, and the customer service person, or…read morelacking there of--totally blew me off,. She told me were not technical, you need to get the part from our website. I said , well I have the part number and wanted to see if you can help me. She says nope you have to go to our website and find the part.. if I did that lowsy of a customer service at my job, I'd be fired. I will never use then and ill tell everyone how terrible they were. tak a minute to at leaset be nice on the phone. Good God..

Our original tub took a while to arrive, but when it did we loved it. Then we had a problem with…read morethe lid. That too took a while to resolve, but it has been resolved to our satisfaction and once again we are enjoying the tub which meets our expectations for comfort and the cost of running it.

* Awesome outdoor locations & pools * Plenty parking…read more* Advance body machines * Super group classes * friendly Senior Membership program * super location in El Dorado Hills

We have been coming to El Dorado Hills Sports Club for over ~15 years and over that time, they have…read morecontinually made improvements to make it better! The weight machines have mostly been updates within the past 5 years or so, the floors have been replaced in the main gym area, and the old cafeteria area has been converted to a workout area. There are other gyms in the area but don't offer the variety of workout options or they are just more expensive. We are also have a membership with their sister club in Folsom as this one does not have tennis courts. Will continue to use this gym for years to come!