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    Balanced Pools Repair & Maintenance

    4.1 (9 reviews)
    Open 6:30 am - 5:00 pm

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    Nevergreen Pools

    Nevergreen Pools

    (45 reviews)

    Always on time. Good cleaning every week. Very dependable. I like having a clean pool every week.read more

    My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

    Blue Curl Pool Service

    Blue Curl Pool Service

    (21 reviews)

    I am a very picky pool owner. I also know a lot pool chemistry. I use Blue Curl and am 100% happy…read morewith the quality and price of their work. I have owned pools for over 40 years and I can honestly say these people are flawless.. oh did I say I have multiple oak trees near my pool and they keep my pool perfect ...

    Blue Curl: Good Weekly Service, Poor Management…read more I hired Blue Curl because I wanted a company that could do more than clean a pool. I expected competent technical advice, professional communication, and accountability when problems arose. Unfortunately, that's not what I experienced. Blue Curl recommended and installed an inline chlorine feeder at my home. Less than a year later, the system stopped performing as intended. I expected a technical evaluation supported by facts. Instead, I spent nearly three months trying to get straightforward answers. I repeatedly asked simple questions: What failed? What evidence supports that conclusion? Why is replacement the appropriate solution? Did the failure contribute to increased chemical usage? Those questions were never answered in a clear, consistent, management-led manner. Instead, I received conflicting explanations, unanswered emails, and a replacement quote that wasn't supported by a documented failure analysis. One employee called to discuss the repair but admitted he hadn't reviewed Blue Curl's previous diagnosis or its own replacement quote before contacting me. During that same conversation, he proposed an open-ended change order for possible plumbing modifications without being able to explain what additional work might be required, why it would be necessary, or what the final cost could be. I wasn't willing to authorize undefined work with undefined cost before the underlying problem had even been established. To be clear, this review is not about the weekly service technician. He has consistently been professional, honest, and technically competent. My concerns are with Blue Curl's management and how the company handles technical and billing issues once they become more complicated than routine weekly service. What disappointed me most wasn't the equipment failure. Equipment fails. It was the absence of ownership. No one took responsibility for providing a complete technical explanation, coordinating communication, or standing behind the company's own recommendations. Trust is earned when a company can explain what failed, why it failed, and why its proposed solution is the right one. After months of asking those questions, I never received those answers. I ultimately decided to terminate Blue Curl and move my business elsewhere. If you're looking for routine pool cleaning, your experience may be different. But if you expect disciplined troubleshooting, clear communication, coherant billing, and management accountability when something goes wrong, my experience suggests you should carefully consider your options before hiring this company.

    Balanced Pools Repair & Maintenance - poolservice - Updated September 2026

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